Uninstalling Programs / Froze At The End Of The Installaton

Mar 26, 2008

I have windows xp home edition on a hp pavilon pc. When i uninstall somthing, somtimes it stops responding near the end and then i have to end task. When i do that it has uninstalled the program but has left the icon in the "install/uninstall programs". There is no way i can get rid of it.if i click uninstall it just says "the installation is missing the file instops.dat. setup will now exit. This has recently happened to my norton antivirus. I tried to uninstall norton antivirus 2004 so i could install norton 360. But it froze at the end of the installaton, so i had to end task. Now the icon is permanantly stuck in the "install/uninstall programs". So norton 360 thinks the program is still installed and i cant install this new anti virus. Because of this my computer is unprotected.

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