Unable To Get To Desktop To Reformat Computer After Virus
Feb 20, 2009
My computer has been messing up alot lately and i've ignored it because I was getting a new computer and at the worse, I could get someone at any point to look at it at their leasure to fix it up.But that was suppose to be 2 months ago and my computer does not let me get to a safemode/command prompt or the desktop to let me use start/run and the such. I put in the CD and i get a hal.dll error that its missing or corrupt and so far, each way that I can fix that requires me to go to desktop and do so. I want to reformat my computer so that it will run at the very least until I get a new computer. Also, when I say 'unable to get to desktop' i mean it shows just the wallpaper and doesn't let me even go to task manager.Does anyone have any solutions? I need a computer for school so that when i want to work late nights on a project or something, i can instead of getting off my parents' at 9pm and being screwed.
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Jan 24, 2006
I'm being driven insane by this. An office laptop running XP Home was riddled with malware - spyfighter, pcadprotector, CSW.HomeSearch etc. I've managed to remove them all after a full day of hassle but I'm still left with a frustrating issue in that I cannot adjust the desktop background. The properties box is greyed out for backgrounds. We have a simple peer to peer network (workgroup in fact) and no internal security or policies. What can I do before I throw the thing out of the window?
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Mar 16, 2007
i got windows xp home and im unable to enter my desktop or login, when i start up i get to the windows xp home logo and the process bar, but after that everything turns black and stays that way forever.i can't enter safe mode, the computer simply dont let me, i tap the safe mode options key, f12 for me, not f8, but the screen never shows up, it's like it doesnt register the key is there, i can tap f8 to get the booting options and f1 for bios options, but not the safe mode.
this happened after i found a virus in winlogon.exe, the AV deleted it and that is when things got messed up, although i have done this before actually, but then i just repair installed windows and everything went back to normal, but when i try this now, it doesnt work, it installs windows all over again, the blue screen and the yellow progress bar, but when it's suppose to reboot and then continue the installation
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May 25, 2006
Current problems:A program called PestTrap installed itself and continuously pops up a warning window in the bottom right from the desktop tray.A different icon showed up in the desktop tray that does something similar called MalwareWipe.Something has reset his homepage to securityuptodate.net and any time he changes his homepage, it resets back to securityuptodate.net.There was a popup right as I began looking into the problems he's been having that came up and was talking about a virus called "W32.Myzor.FK@yf" and that apparently his computer is "in danger" and that I should click "OK" to download official Microsoft security updates (or something along those lines).
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Jun 14, 2005
I have been told that I need to reformat my hard drive because it is infected by a virus. can I do an windows xp reinstall and reformat as explaines here and will that take care of the problem.
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Aug 29, 2008
I've been trying to help a friend who has a computer that is horribly infested with virus and malware. My friend had no recovery partition or any type of Windows CD. After downloading and running Spybot and Avira Antivirus the computer began to run much better. Everytime the computer would startup, Avira found a virus called "Winlogin.exe". I tried the "Quarantine" option but it kept popping up. Eventually I just clicked "Rename". Now when starting the computer it loads the Bios and goes to the XP boot screen - and then restarts - over and over and over. I've tried booting in safe mode - same thing.
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Jul 9, 2005
I inadvertently downloaded spyware about a month ago and since then my computer's system has been slowly deteriorating. I downloaded lavasoft and adaware but they did absolutely nothing to remove problems.Recently my entire computer's screen is blue and says "A fatal error has occurred...error caused by Trojan-Spy.html.smitfraud.c" I'm afraid to use the internet on that computer.
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Jul 27, 2006
After uninstalling a number of suspect programs, I ran my anti stuff, AdAware SE, Ewido, Spybot, Ccleaner, AVG, Stinger, CWShredder and Housecall. Got rid of a lot of Trojans & spyware. There is still a suspect, something called DMVLite, cant seem to uninstall this one. Google search only led me to do an HJT log. Not to sure I want to do that.I also tried to uninstall a program called DVD Sentry, but it said the Windows Installer 3.1 was missing.
Maybe most important issue. Ran Belarc, said it is missing 40 critical updates ! There is a Windows Update Shield that says it has a download to install. KB888162,it detects if SP2 is properly installed, it is NOT.Wants me to uninstall SP2. When I go to uninstall, I get all these, cannot copy files.My question is, is it OK to click cancel on these cannot copy, since I cant seem to do anything else anyway.
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Jun 5, 2006
one of my staff members gave me his pc to reformat because he is having "issues" Before I post what I know of his system specs these are the cds/hard discs he gave me;
-Winxp SE
-pc chips motherboard vr 8.29a CD
-Win org CD (?have no clue about this one
-CD-ROM Device drive Hard disk
-a Keyboard hard disk
Thats it, no Hard drive disks or anything--Here is what I was able to gather for his specs;Im just trying to reformat via the xp cd before it does this I recieve the most loved error-"A PROBLEM HAS BEEN DETECTED AND WINDOWS HAS BEEN SHUT DOWN TO PREVENT DAMAGE IRQL_NOT_LESS_OR_EQUAL.So basically I cant reformat from CD-I asked him if he had a third party disc(HD disk) so I can just format the HD, then install windows but he does not have one.
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Sep 9, 2007
I have a problem, I change the boot sequence to boot from CD, and I restart my computer, after restarting then it come to this message "Press Any Key to boot from CD" and I press the key and it not responding.So I hope you guy have a solution to help me out.
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Sep 29, 2010
Computer has windows 98 and xp home sp2 on it, patitioned c: (fat32) & e: (ntsf). Would like to wipe hard drive clean and do a new install of xp home only (have discs), but I am unable to reformat drive. Get error message to quit disk utilities or other programs on "e:", and widows was uable to reformat on "c:". What do I do?
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Jun 3, 2007
I play an online game and have played for 3 years. recently i havnt played because im getting a kernel32.exe failure. Well wow that really sucks. So im like. meh forget it ill just reformat. It starts the setup and what not and says. if you want to install windows xp press enter. or repair press r ok i press enter. Then it says that it cant find my hardrive. but all my files are there. i replaced the IDE cable and made sure my drive was set to master and was plugged in right. Nothing.i checked bios. so i get a new hard drive. my commputer gets a ndlr error on boot up.
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Aug 14, 2008
I had a trojan Virus in the computer. I think that I got rid of it, but I am not sure could anyone that can read a log please tell me if there is anything else left in the computer. The computer now doesn't stay on-line it disconnects itself. I called the company that provides me with my internet service, and they said that I need a filter for the phone line. The person told me that, that will take care of the problem of the internet disconnecting. I think that it could be the virus I had in the computer. I wasn't able to get on-line for at least a week, I had gone and checked the disk for errors and finally the anti-virus program was able to find the virus's.
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Jun 12, 2008
I have windows xp on a gateway laptop and I followed the steps to reformat by deleting the existing partitions and then after I choose the blank? partition and hit enter it gets to about 20% and my computer shuts off! I have no idea what to do next. I don't know anything about computers really at all.
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Nov 22, 2004
I boot from the Win XP CD in the CD-RW drive, i get to the screen and delete my partition and create a new one and start formatting it, when it gets to about 60% formatted, i get an error saying that Windows could not copy a .DLL file, the file is either not on the disk or the disk is damaged. i press skip, then right after it comes with another file saying the same thing. My Windows XP CD is perfect, how can these files all of a sudden not be on the CD?
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Jul 26, 2006
Backup my computer so I can do a reformat of my computer?
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Jun 16, 2006
I am dying to delete everything on my hdrive and compltely rebuild my computer. Am lookin for a quick answer cause am getting like 10 pop ups a minute and its recking my head lol, that and i have so much junk on my computer this formating is well overdue.
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Apr 5, 2006
I am unable to change desktop wallpaper going through properties then desktop. I right click on desktop, select properties, click on desktop tab i then go to try and browse wallpapers but am unable as the box and scroll are frozen. I also have a problem when i type into run. "regedit" as soon as the registry opens it closes again so i am unable to edit the registry or look through it? This picture is of what my desktop wallpapers looks like..
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Nov 1, 2006
Since removing the shipped HP HDD from my PC and replacing it with a 3rd party fresh one, I am concerned about how I will now go about recovering my PC. When Windows had problems in the past, I could simply press F10 on startup and there was a diagnostic section which allowed me to reformat in an either destructive or non-destructive way. What happens if my computer doesn't start up nowadays? As in, the Windows Loading logo screen appears and then the monitor goes black and stays black.. Is there any software or method to allow me to have some sort of management over this? Sorry if I have not been able to correctly ask my question.. Kinda hard.
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Oct 26, 2007
I have a ton of spyware and such on my computer and wanted to start fresh with a reformat. I put my XP disc in and tried to boot from the CD. When I tried to select a fresh partition I got the following error: A problem has been detected and windows has been shut down to prevent damage to your computer. If this is the first time you ahve seen this error screen, restart yoru computer. If this screen appears again, follow these steps: Check to be sure you have adequate disk space. If a driver is identified in the stop
message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.
Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as chaching or shadowing. If you need to use safe mode to remove or disable any components, restart your computer, press F8 to select Advanced Startup options, and then select safe mode. Technical Information:
*** STOP: 0x0000008E (0xC0000005, 0xF7418C13, 0xF6FD57E4, 0x00000000)
*** setupdd.sys - Address F7418C13 base at F73EC000, Datestamp 41107c8f....
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Jan 4, 2006
Whats the difference between a FAST reformat and a SLOW reformat when I reinstall WIN XP Home? I got a damned WinFixer ad ware crap program that keeps reappearing after I re install windows XP and did a FAST reformat. Wouldnt that wipe out that Ad -Ware?
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Jul 18, 2005
A virus I had caused a bluescreen desktop and Norton found the virus but couldn't do anything about it, so I deleted it myself. After that the screen was gray. I went to properties and all it showed was the path to where the image the virus displayed was. How do I get my old properties back?
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Dec 29, 2006
I recently had an annoying pop-up on my screen telling me I was infected , my Norton had expired so I loaded all the McAfee gubbins I got with my EasyNote E2 in 2005, after doing a scan it found 1 trojan and about 15 potentially harmful things! Not thinking , I deleted the lot even though it said that some files may be linked to applications and now when I boot up I get the PB purple screen, then the XP screen and the blue welcome screen, after this I see the picture I set as wallpaper stretched over the entire screen, then the screen goes pink (colour I chose for background) but once the icons start appearing on the desktop the screen goes white with a slight tinge of pink aound the icons. I can't even browse for pics to set as wallpaper and when I go into MY PICTURES and right click to "set as wallpaper" nothing happens.
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Sep 10, 2007
I have problems with many virus, it has killed my computer. I have tried everything ,but cannot get rid of them. I have an anti-virus program but it will not get rid of them.
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Aug 19, 2005
When I carry out an auto-update on my Network Associates VirusScan my desktop disappears when the installation of the data file completes. The only way to
restore the desktop seems to be to reboot the machine.
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Dec 15, 2005
I think i might have a virus. i can't change my desktop background and every once and a while the programs:10387.exe, 1609.exe, 18975.exe, and 5095.exe show up on the process list when i hit control+alt+delete.
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Apr 29, 2010
Windows XP. I already have a current anti virus - the ESET NOD32 Antivirus. My room mate who isnt familiar with sanity (Hehehe), installed Kaspersky. When she restarted, it hangs. You can only move your mouse cursor and that's it. When you try to click the Start Menu the mouse icon changes to processing (the hour glass icon) and forever remains like that. Nor can I display the Task Manager - mouse cursor still displays the everlasting hour glass icon.
When I got home and tried to boot the pc (it is a desktop computer by the way. not a laptop), it still hangs like crazy. So, I reboot, went to SAFE MODE and did the SYSTEM RESTORE, date before the Kaspersky installation. And it didnt work (obviously since I am here in this forum posting my problem). Computer still hangs like crazy and this time, it doesnt show any desktop icon. I didn't get mad with my roomate since I see no point of it. :P So, I just want this resolve. My last resort will be to reformat my Windows Drive C: but I am not ready to say farewell to some of my softwares that I have no soft copy.
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Dec 31, 2004
I have attached my log from AdAware showing the files that I can't delete.Also, here is my HiJack Log. Computer is acting weird, the taskbar will not hold it's settings (keeps turning off the quick launch) and occasionally the screen will just show the background, not files and I have to restart the computer.
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Aug 18, 2009
I recently got over a virus and got rid of it but afterwards it doesnt allow me to change my desktop background. My original picture shows up for a second on startup then goes black. It also shows up just before log off too.
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Feb 7, 2010
I am having sony vaio vgn-fe8555e which is having default vista but i have degraded to xp sp2 and worked well for sometimes but recently my laptop got attacked by virus..i tried to clean but cudnt do and i decided to format and install the OS but unable to format and even boot and load windows(PC will get restart if i go for windows) and unable to read XP CD for installation
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Dec 26, 2006
this virus named hboth07 cannot delete has tried several programs but because he never backed up his hard disk cannot afford to lose all data after all this time. i cannot find anything on this name
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