my wife's computer has a pentium4 operating system. she has a drive c and a drive d. when windows was downloaded, it went into drive d and now we are unable to use computer. would like to crash system and reinstall windows on drive c. nothing that we have tried has worked. she has a recovery disk, but it doesn't work either. what can we do ??? thank you
View 2 RepliesI have a friend who has a pentium 2 350 which is currently running on Windows 98SE...yikes!My friend has been complaining that their computer has been running slow and that pop ups are appearing everywhere. I told them that it sounds like their computer has been hijacked and that I would recommend that they format their computer and start from fresh.I want to format their computer and install a newer windows OS (perhaps windows xp) and install a couple of spyware/antivirus programs.
View 7 Replies View RelatedI gave my old Dell Dimension desktop to my brother, who will be using it almost exclusively for internet browsing. I hadn't used it for about 2 years. When he went to set up the wireless internet, he was told by the tech guy that windows XP was corrupted, and I needed the original CD's that came with the computer.Of course I don't have these any more, and Dell won't send them to me b/c the licenses have expired. So I re-bought Windows XP, not through Dell (to save a few bucks).
View 8 Replies View RelatedI have tried numerous times to install IE7 but keep getting the error message "the following updates were not installed". The other piece of software that tries and fails to install at the same time is the Windows Malicious Software Removal tool. Windows update has verified with that my software is genuine (via Windows Genuine Advantage). Currently IE6 is installed on an OEM copy of XP with SP2 and all security patches. Firefox is my default browser. Has anyone experienced this and/or got a solution. p.s. This has been going on for a few weeks. Yesterday I re-installed XP from scratch as part of a system clean up and have been rebuilding everything but the problem of IE7 not installing is still there.
View 2 Replies View RelatedProblem: Cannot Reinstall Windows > Put Master CD in, loads files, then says "Setup did not find any hard disk drives installed on your computer" .BIOS does recognize the hardrive as hitachi 160 GB SATA hardrive and SATA is enabled.Windows Setup disk does not recognize hardrive.I have tried F6 during Windows Setup to load controller drivers but screen says "File iaStor.sys could not be loaded. Error Code is 14."Hardrive seems to work properly becuase I can load windows and do any non-network function.My Reason for ReinstallationRecently messed up my registries accidently concerning installation and uninstallation of AOL and no longer have networking LAN or wireless functions. So for me, "Reformat time." I wanted a clean install anyways. No other hardrives are present, nor are there any other partitions. Currently doing DiskCheck (stage 4 of 5) but so far the disk is not damaged and is normal.My Windows Setup Disk is official and I have tested other Windows setup disks with my laptop but none work.
View 6 Replies View Relatedi tried to reinstall windows Xp and a error came up saying unable to start the partition . then when i press ok on the error it reboots my computer. i cant reinstall my computer
View 3 Replies View RelatedRecently my Dell Dimension 4600 became badly infected. Malwarebytes antimalware and Spybot Search and Destroy now declare my PC virus free, but I have one artifact of the infection. Control panel as well as my software no longer sees my HP8450 printer. This problem first appeared when I was infected, this did not occur during or after cleaning. HP's online troubleshooter does not solve the problem. Further, I am unable to reinstall the printer; I have the original install CD and when prompted, Windows install wizard doesn't recognize the files on the CD. Trying a version of the software downloaded from HP's website, the install sees the device but cannot complete the install. I can't uninstall the printer because Control Panel doesn't recognize it as being installed. The printer is connected via USB cable and all of my other USB devices (mouse, keyboard, external hard drive) all work as they should. The printer was fully operational before the virus infections (Virtumonde.prx and Win32.TDSS.rtk).
View 6 Replies View RelatedI am unable to reinstall my Epsom printer software due to the following message :
THE SYSTEM FILE IS NOT SUITABLE FOR RUNNING MS-DOS AND MICROSOFT WINDOWS APPLICATIONS.
Since installation of Home Ed with Service Pack 2 there have been no problems with this computer I decided to change the monitor resolution to make reading a little easier and did thid Control Panel/Display. Rebooted for changes to take effect and the normal Windows screen appeared (showing the progress bar) and then when I expected the 'Welcome' screen to appear all that I get is a small window showing the words
View 4 Replies View Relatedcomputer started to run very poorly: lagging, freezing up, windows end task etc finnaly one day it would not go into desktop. would only give option to start in normal mode or safe mode. so i tried starting in both but would only restart into the same option screen.I decided it was best to format harddrive and reload windows. insert windows disk and proceeded to format partition and reinstall windows. it formats all that way to 90 % and then states cannot format partition further, harddrive problems and to trouble shoot manual. tried quick format and repair but still nothing.tried restarting without reinstall disk. says cant access OS of course!
View 11 Replies View RelatedOk so after fixing the problem i had earlier with the OS i finially sorted it out . I installed everything and it all went to plan , then i reliase that xp is only unsing like half the screen ..it only uses a small box and not the full screen
View 1 Replies View RelatedI have a Sony RS-220 desktop w/ XP home w/ SP2 & all updates since that's unable to auto install generic device drivers. I discovered this when I tried plugging in a couple different USB flash drives & it would just stop at the found new hardware wizard. Running the wizard w/ "install the software automatically" & also enabling "also search windows updates" returns unable to find device driver. The USB flash drive was the only bang in device manager. I uninstalled the usb controllers, rebooted and amazingly the controllers wouldn't auto reinstall. Suspecting the behavior extended to more then just USBs/the chipset I uninstalled some unneeded devices (56k modem & 1394) & they also wouldn't auto reinstall.
I went to the sony website & strangely Sony doesn't list the chipset available for download w/ the other drivers I downloaded the chipset direct from intel & installed it but that didn't work either. I've tried many other things to no avail. Malware scans (spybot, AVG AV, rootkitrevealer)...all came up clean. I've tried a new admin user profile, cCleaner registry cleanup, resetting registry permissions w/ subinACL, setting related windows services to automatic, checkdisk /r. Another thing I thought about doing was uninstalling the PCI controller, but I think I recall that can get ugly. Ultimately the only thing that allowed me to get my usb controllers, usb hubs, modem, 1394, & usb drive working was to "install from a list or specific location" & "include this location in the search" C:WINDOWSinf. Does anybody have any idea how I can restore the functionality of generic drivers auto installing & not having to point to an INF directory? Any insight is greatly appreciated.
I reinstall Windows XP Home because My computer was messed up. It deleted all my files.. so on my desktop screen I don't have any Program Files Icons. BUT it still save my Files. I have my orginial files in my Documents folders and In my Program Files It has all the Programs and files that go with that program? How do I zap everything back on my desktop screen so I don't have to go Download each files as new again??? And I how do i get my Internet Favorite Links and my Notepad with my saved information in it? Yes I did try the "Start" and then program files and none of the programs are there.. BUT yet it is in my Program Hard drive C: Program files. with the Program and all it's content?
View 1 Replies View RelatedMy Help and Support stopped working about the same time I installed the free utility GhostScript / Gsview so that I could view postscript files. I tried posting a question on another usenet newsgroup, but the answer of: click on install on the C:windowsinfpchealth.inf file - resulted in a search for the file dataspec.xml in the C:windowsinfi386 directory - Unfortunately, such directory does not exist on my C: drive. Furthermore, the "K:I386" directory of my Original Win XP Home CD does not contain any file named "dataspec.xm_ or .xml".And beyond that, I ordered a new Win XP SP2 CD, which just now arrived by mail - and there is no "K:I386" directory on that CD, nor does the CD apparently contain any file called "dataspec" (including dataspec.*).Another effort toward resolution occurred via another usenet post I read, which suggested opening the XP command line feature and executing a system status command, that displayed enabled services - I used that method, and switched the Help and Support service off and then on again. Such action did not in-fact enable the Help feature (including, of course restart), despite the indication that the Help and Support service was enabled. I am, and have been, running a purchased-CD version of Win XP Home, with a downloaded SP2 revision (I have not installed the new Win XP SP2 CD). Basically, I want to find out the means and methods for enabling my Win XP SP2 Help and Support feature, that apparently has been disabled or otherwise rendered inoperative.Is a reinstall of Win XP possible and the best choice? What are the other options?
View 2 Replies View RelatedBecause of massive system porblems I have had t reinstall XP Pr with SP2. Before reinstalling XP I formmated the hard drives t give me a blank canvas to work. The reinstall worked fine but I cannot reinstall my Virgin Media Bradband service. Before the reinstall the bradband service was wrking fine..When I originall took out the bradband service it was through NTL. My cable modem states 'NTL' and the broadband disk has NTL' on it and I registered it tthough NTL. Now Virgin Media has bought up NTl annd I don't know if there is a compatibility prblem. Des somebdy else know?
View 1 Replies View RelatedI've been having some internet connectivity problems lately, and I believe it's due to some nasty spyware. I've already gone through all the steps to correct this (checking my DSL speed, anti-spyware scans, anti-virus scans, doing it all in safe mode, even reset my winsock.dll, etc.) but I'm still having problems with slow browsers. So now I think I'm faced with reinstalling Windows XP. My question is, should I do a format & reinstall, or is it better to reinstall Windows over my existing version? I have a Compaq Presario, and it comes with a Recovery CD.
View 14 Replies View RelatedA possible client of mine has a system with three hard drives. He was not able to install the updates from Windows Update, so somehow, he installed the OS again on another hard drive and booted up with it (not sure how he did that), and it asked him to authenticate the software by buying a new key (the OS was already installed with the same disk and key on the C drive). When he rebooted, it booted from the orginal hard drive (drive C) and original installation of the OS, which was unable to install the Windows Updates. Basically, the OS on the C drive either needs to be repaired, or it needs to be reinstalled. And the drive that has the second instance of the OS needs to be wiped out and formatted.
The question is, if the repair does not fix it and the OS needs to be reinstalled, if the second instance of the OS is wiped out, will it still ask him to buy another key? My guess is no, since he will be reinstalling it, but I'm not sure if the second install triggered it so that any future installs, whether they are on the original system or not, will be asked to be authenticated.
I have a friend with an IE problem which I think may be corrected by reinstalling IE 6 but if she deinstalls it and has no browser how would she go about reinstalling it ? Can she still use her windows updates without a browser ? or will she have to do it from her XP cd? I do believe they will probably have a recovery cd because I think they bought a branded ( yuck) computer.
View 13 Replies View RelatedAlright, so I acquired a computer to use as my HTPC; the only issue is that it is an HP computer that has an OEM copy of XP Home installed, and it is full of crap and has so many corrupt files it makes my head hurt to simply think about. A fresh install is necessary, but I can't do it because I don't have the recovery cd. It has the product key plain as day on the side, so I only need the software to run it. I can get this via torrents, I'm sure, but the only one I've found so far is an OEM copy with SP3. I think the computer is about 5 years old, and I'm pretty sure only SP 1 was around at that time. Did Windows use the same algorithm for SP1-SP3? I.E. will my cd key work with this OEM SP3 cd? I don't want to uninstall everything and then be left with absolutely no OS.
View 6 Replies View RelatedIf you find you need to reinstall Internet Explorer from the XP CD or if you want to do it for troubleshooting purposes.Insert the Win XP CD2) Open Start / Run and type:rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 c:windowsinfie.inf Press ENTER
View 9 Replies View RelatedTo make a really long story short, about a month ago I got infected with malware and it totally screwed up my computer. Of the many problems I have, whenever I try to open an application I get a prompt to choose what application I want to use to open it. For example, if I try to open Word, it will paradoxically ask me what I want to use to open it. Sometimes choosing the same application from the list works, sometimes it doesn't. Of the numerous other problems I have, I can't open many critical files such as Control Panel. I've tried fixes such as System Restore but nothing works. I want to do a clean install of XP, but when I put the CD in my drive, the prompt screen loads but when I click on "install XP" simply nothing happens.
View 8 Replies View RelatedLong story short my comp got junked up with crap and spyware, and I decided that since i didn't have much important data on it that I would just do a completely fresh install of XP. I can't get my comp to get past the initial setup for XP (i created a streamlined verison with SP2, since,my XP pro version was very old). It will format my drive, and copy the initial setup files, but when it restarts it just reboots the cd and asks me if I want to install windows XP, and proceeds to format and setup files again. After about 6 tries im getting desperate and any help would be useful. I have read a number of XP reinstall guides, but i can't find any info pertaining to my specific problem.
View 13 Replies View RelatedI'm sure I am overlooking something obvious, but numerous recent problems with my system seem to be (hopefully) tied to the same source.I just don't know what it is.I am running windows XP home, service pack one (I have recently reverted back from SP2 thinking it may be the cause of the problems)
1) Any and all telnet type programs refusing to connect to any host (telnet, zmud, gmud, etc) In the case of zmud I can observe that my computer is in no way interfacing with another machine. telnet error is 'unable to contact host machine'
2) Windows media player (version 10) is unable to retrieve album info. Instead I immediately get a standard IE 'page cannot be displayed' screen.
3) Unable to register for many programs such as Gracenote. In the case of gracenote I recieve a 'socket open failed' error message.I am not currently running any firewall.
I only hae a 56k internet connection, so the instantaneous negative connection responses many of my programs display make it fairly obvious that this is a problem with my machine. I hope it is some silly xp setting I need to change.
I cannot change the audio on my computer. It's at mute and I cannot raise the volume.I checked my Device Manager and under Sounds,and video game controllers
Nothing has an exclamation mark.But under 'Other Devices', my PCI Device, SM Bus COntroller and Video Controller all have exclamation marks.What do I do to fix my problem
had to uninstall then reinstall xp home
had a canon n1240u scanner
worked fine untill reinstall of xp
now will not work at all
reinstall gets stuck even after bios is set for cd rom
View 3 Replies View RelatedI got the following error:Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)Click Troubleshoot to start the troubleshooter for this device.What I did was I just deleted some part of the registry related to the USB (HKLM Enum and Services parts) and didn't do some backup (Yeah I know.)thinking that maybe the controller will be installed automatically upon hardware change scan. Anybody can tell me how to fix this without reinstalling WinXP? Right-clicking to update driver in Device Manager doesn't work.
View 2 Replies View Relatedlast night i decided to format my pc, so i formated it and tried to reinstall vista, the reinstallation worked fine but then it said i had to have a old version of windows for me to activate, because its an upgrade version.i then formated AGAIN and tried to clean-install XP so i could then upgrade to my vista but during my reinstallation of xp it stopped working. this is where it may get confusing haha, after the first part of the xp install it restarts (the first part meaning where it formats and copys all the files to memory) but just after it restarts it comes up with the screen "press any key to boot to CD." i let it go because ur not ment to boot to cd after that, but on that same screen it comes up with a few different coloured boxes on the screen and it just hangs.
View 1 Replies View RelatedI reinstalled XP Pro from scratch, overwriting the original partition. Everything has worked fine, apart from I have no sound - the system is not even picking up the sound card in control panel, which unfortunately means I have no idea what the sound card is in order to download the drivers to see if this is the problem. The sound is on according to the BIOS.
View 8 Replies View RelatedI reinstalled windows and now I have no sound at all, no sound drivers. anyone have any suggestions how I can fix this? I've done this before and had no problems, what am I doing wrong?
View 6 Replies View RelatedI reinstalled win xp and i have no sound.I done this before and dont remember how to fix it.All i remember is having to go into setup (f1) at boot screen.
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