HP OEM Help With Reinstall
Jan 17, 2010
Alright, so I acquired a computer to use as my HTPC; the only issue is that it is an HP computer that has an OEM copy of XP Home installed, and it is full of crap and has so many corrupt files it makes my head hurt to simply think about. A fresh install is necessary, but I can't do it because I don't have the recovery cd. It has the product key plain as day on the side, so I only need the software to run it. I can get this via torrents, I'm sure, but the only one I've found so far is an OEM copy with SP3. I think the computer is about 5 years old, and I'm pretty sure only SP 1 was around at that time. Did Windows use the same algorithm for SP1-SP3? I.E. will my cd key work with this OEM SP3 cd? I don't want to uninstall everything and then be left with absolutely no OS.
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Dec 8, 2007
I reinstall Windows XP Home because My computer was messed up. It deleted all my files.. so on my desktop screen I don't have any Program Files Icons. BUT it still save my Files. I have my orginial files in my Documents folders and In my Program Files It has all the Programs and files that go with that program? How do I zap everything back on my desktop screen so I don't have to go Download each files as new again??? And I how do i get my Internet Favorite Links and my Notepad with my saved information in it? Yes I did try the "Start" and then program files and none of the programs are there.. BUT yet it is in my Program Hard drive C: Program files. with the Program and all it's content?
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Jul 23, 2005
My Help and Support stopped working about the same time I installed the free utility GhostScript / Gsview so that I could view postscript files. I tried posting a question on another usenet newsgroup, but the answer of: click on install on the C:windowsinfpchealth.inf file - resulted in a search for the file dataspec.xml in the C:windowsinfi386 directory - Unfortunately, such directory does not exist on my C: drive. Furthermore, the "K:I386" directory of my Original Win XP Home CD does not contain any file named "dataspec.xm_ or .xml".And beyond that, I ordered a new Win XP SP2 CD, which just now arrived by mail - and there is no "K:I386" directory on that CD, nor does the CD apparently contain any file called "dataspec" (including dataspec.*).Another effort toward resolution occurred via another usenet post I read, which suggested opening the XP command line feature and executing a system status command, that displayed enabled services - I used that method, and switched the Help and Support service off and then on again. Such action did not in-fact enable the Help feature (including, of course restart), despite the indication that the Help and Support service was enabled. I am, and have been, running a purchased-CD version of Win XP Home, with a downloaded SP2 revision (I have not installed the new Win XP SP2 CD). Basically, I want to find out the means and methods for enabling my Win XP SP2 Help and Support feature, that apparently has been disabled or otherwise rendered inoperative.Is a reinstall of Win XP possible and the best choice? What are the other options?
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Jan 22, 2008
Because of massive system porblems I have had t reinstall XP Pr with SP2. Before reinstalling XP I formmated the hard drives t give me a blank canvas to work. The reinstall worked fine but I cannot reinstall my Virgin Media Bradband service. Before the reinstall the bradband service was wrking fine..When I originall took out the bradband service it was through NTL. My cable modem states 'NTL' and the broadband disk has NTL' on it and I registered it tthough NTL. Now Virgin Media has bought up NTl annd I don't know if there is a compatibility prblem. Des somebdy else know?
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Apr 5, 2005
I've been having some internet connectivity problems lately, and I believe it's due to some nasty spyware. I've already gone through all the steps to correct this (checking my DSL speed, anti-spyware scans, anti-virus scans, doing it all in safe mode, even reset my winsock.dll, etc.) but I'm still having problems with slow browsers. So now I think I'm faced with reinstalling Windows XP. My question is, should I do a format & reinstall, or is it better to reinstall Windows over my existing version? I have a Compaq Presario, and it comes with a Recovery CD.
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Aug 20, 2007
A possible client of mine has a system with three hard drives. He was not able to install the updates from Windows Update, so somehow, he installed the OS again on another hard drive and booted up with it (not sure how he did that), and it asked him to authenticate the software by buying a new key (the OS was already installed with the same disk and key on the C drive). When he rebooted, it booted from the orginal hard drive (drive C) and original installation of the OS, which was unable to install the Windows Updates. Basically, the OS on the C drive either needs to be repaired, or it needs to be reinstalled. And the drive that has the second instance of the OS needs to be wiped out and formatted.
The question is, if the repair does not fix it and the OS needs to be reinstalled, if the second instance of the OS is wiped out, will it still ask him to buy another key? My guess is no, since he will be reinstalling it, but I'm not sure if the second install triggered it so that any future installs, whether they are on the original system or not, will be asked to be authenticated.
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Sep 5, 2004
I have a friend with an IE problem which I think may be corrected by reinstalling IE 6 but if she deinstalls it and has no browser how would she go about reinstalling it ? Can she still use her windows updates without a browser ? or will she have to do it from her XP cd? I do believe they will probably have a recovery cd because I think they bought a branded ( yuck) computer.
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Oct 18, 2004
If you find you need to reinstall Internet Explorer from the XP CD or if you want to do it for troubleshooting purposes.Insert the Win XP CD2) Open Start / Run and type:rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 c:windowsinfie.inf Press ENTER
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Sep 12, 2007
To make a really long story short, about a month ago I got infected with malware and it totally screwed up my computer. Of the many problems I have, whenever I try to open an application I get a prompt to choose what application I want to use to open it. For example, if I try to open Word, it will paradoxically ask me what I want to use to open it. Sometimes choosing the same application from the list works, sometimes it doesn't. Of the numerous other problems I have, I can't open many critical files such as Control Panel. I've tried fixes such as System Restore but nothing works. I want to do a clean install of XP, but when I put the CD in my drive, the prompt screen loads but when I click on "install XP" simply nothing happens.
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Jan 22, 2007
Long story short my comp got junked up with crap and spyware, and I decided that since i didn't have much important data on it that I would just do a completely fresh install of XP. I can't get my comp to get past the initial setup for XP (i created a streamlined verison with SP2, since,my XP pro version was very old). It will format my drive, and copy the initial setup files, but when it restarts it just reboots the cd and asks me if I want to install windows XP, and proceeds to format and setup files again. After about 6 tries im getting desperate and any help would be useful. I have read a number of XP reinstall guides, but i can't find any info pertaining to my specific problem.
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Apr 4, 2006
had to uninstall then reinstall xp home
had a canon n1240u scanner
worked fine untill reinstall of xp
now will not work at all
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Jul 9, 2008
reinstall gets stuck even after bios is set for cd rom
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Aug 3, 2005
I got the following error:Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)Click Troubleshoot to start the troubleshooter for this device.What I did was I just deleted some part of the registry related to the USB (HKLM Enum and Services parts) and didn't do some backup (Yeah I know.)thinking that maybe the controller will be installed automatically upon hardware change scan. Anybody can tell me how to fix this without reinstalling WinXP? Right-clicking to update driver in Device Manager doesn't work.
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Dec 27, 2008
last night i decided to format my pc, so i formated it and tried to reinstall vista, the reinstallation worked fine but then it said i had to have a old version of windows for me to activate, because its an upgrade version.i then formated AGAIN and tried to clean-install XP so i could then upgrade to my vista but during my reinstallation of xp it stopped working. this is where it may get confusing haha, after the first part of the xp install it restarts (the first part meaning where it formats and copys all the files to memory) but just after it restarts it comes up with the screen "press any key to boot to CD." i let it go because ur not ment to boot to cd after that, but on that same screen it comes up with a few different coloured boxes on the screen and it just hangs.
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Dec 6, 2007
I reinstalled XP Pro from scratch, overwriting the original partition. Everything has worked fine, apart from I have no sound - the system is not even picking up the sound card in control panel, which unfortunately means I have no idea what the sound card is in order to download the drivers to see if this is the problem. The sound is on according to the BIOS.
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Oct 12, 2007
I reinstalled windows and now I have no sound at all, no sound drivers. anyone have any suggestions how I can fix this? I've done this before and had no problems, what am I doing wrong?
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Mar 23, 2010
I reinstalled win xp and i have no sound.I done this before and dont remember how to fix it.All i remember is having to go into setup (f1) at boot screen.
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Sep 26, 2008
Reinstalled XP Home after a major crash, everything came back except sound. Tried to install the drivers, but the device wouldn't let them. Used the disc that came with the motherboard, a Gigabyte S-series. Have installed all updates and service packs from Windows. Done everything by the book, but to no avail.
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Dec 20, 2004
How do you reinstall soundcards?
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May 5, 2005
I have a Win xp sp2 machine that will no longer boot. After bios, a win 98 boot screen appears (very similar to a 98 boot floppy screen), asking to make a choice: safe mode is one, and when it is selected, it complains about not finding several windows files: C:windowshimem.sys, dblbuff.sys and ifshlp.sys. Is there a recovery mode for existing installations? Can I reinstall XP SP2 on top of the existing OS and have it preserve everything?
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Apr 5, 2008
For the past few days the windows XP set-up disc has been in the CD drive and not done anything (I was trying to repair something and left it in because I forgot about it).I switched the PC on when I came home from work and for some unknown reason windows is attempting to reinstall itself. I don't know if this is my own fault for leaving the disc in? Why would this happen out of the blue when the disc has been in for a while and not done this?
Anyway, I'm being taken to a setup screen and being told to insert the CD or setup can't continue. There's no way of backing out of it. Re-starting isn't helping. I've tried rebooting with last good configurations, in safe mode (which didn't work) and it's still telling me to insert the disc.I'm assuming that following through with the install will delete everything I have and all my own configurations. Is there any way of getting out of it?
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Mar 10, 2010
My brother has given me his old PC and I was planing to do a complete re-installation... so after a few attempts I keptr getting loads of error messages! So I thought it was the HDD... which I completely wiped... Now I boot up with my SP3 disc and it starts to load and then I get " set up did not find any hard disk drives installed on your computer"
After some googling I think there is something to do with a RAID driver?!! The motherboard is an ASUS K8V-MX and I dont have the disc!! So I've been on their website and downloaded the appropriate raid driver... so I started the re-boot with xp disc in, then pressed F6 as instructed and now I am lost... how do i get the driver files on the disc into the system?
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Aug 3, 2005
One of my PCs has a problem with IE 6 (latest update). Once in a while it
hangs, sometimes seconds sometimes minutes. I am unable to troubleshoot the
PC so here we are. I have a downloaded copy of XP2, not expanded. one file on a CD.will it run the repair/reinstall? and as I understand all applications, settings and so on will remain on the PC unchanged.
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May 6, 2006
I want to clean my son's system by wiping the HD and then reinstall XP Home Edition. I've done this many times before with Windows 98 - it was a straightforward process. With 98 I created a startup diskette, wiped the HD, and then re-booted with the floppy and reinstalled 98.I've never done this before on XP. I have the DELL Reinstallation XP CD (Service Pack 1) and I have the 25 character Product ID stamped on the sides of the PC so that should be straightforward. I've backed up my son's files to CD. Do I need to create a startup floppy?
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Feb 26, 2006
First of all I meant to say internet explorer not XP lol....Hey guys I have an ongoing problem that I cannot seem to fix, right now this thread is on like 2 other forums and they do not know hwat to say to help so maybe you guys do. The problem is, if I go to a website such as tmobile.ocm/jobs or bet's 106th and park the picture wuill pop up for a sec and go away, which seems to be a flash issue but isnt, one because I have deleted and reinstalled flash 3 times and 2, this is only a problem with IE not Mozilla, its fine with it. So my question is, how do I uninstall and reinstall IE without an XP cd?
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Sep 5, 2005
Is there a way to uninstall XP Pro on an older PC and reinstall the software on a new PC. I have the product key from the original installation.
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Apr 2, 2007
Have been told by MSN and Verizon that my MSN software has been corrupted. Verizon wants to know a dial up number for reinstallation, but I am on a cable modem and do not have a dial up any more. Is there some way to delete corrupted files and then reinstall MSN?Last time I tried, the corrupted files were the result.Also, when I shut computer down, I get an error message indicating run32dll.exe is not responding and I have to order it to "end now" in order to shut down. When I boot computer up, it is very slow identifying sites I normally visit everyday. IE: Net Address, my email service.
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Oct 31, 2007
How do I uninstall and reinstall XP Pro?
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Nov 7, 2006
First I had win 95 on my computer than win 98 and then win 98 2nd Edition. I installed Win XP Pro with the SP2. All went well but I had to add some driver etc.I feel that it is not working correctly as there is another computer a friend has with the same program but it works differently. Sorry but I cannot explain it. I'm an old retired person and trying to understand these things.I would like to uninstall Xp and then reinstall. Will I need to go through the driver bit again and will any of my other programs be affected in a way that I might need to do something with them?
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Mar 5, 2009
my wife's computer has a pentium4 operating system. she has a drive c and a drive d. when windows was downloaded, it went into drive d and now we are unable to use computer. would like to crash system and reinstall windows on drive c. nothing that we have tried has worked. she has a recovery disk, but it doesn't work either. what can we do ??? thank you
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Nov 18, 2009
Purchased my pc with windows xp already installed, if I wanted to upgrade to windows black.would I have to re-install my other programs again?
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