Trouble Accessing / C System Volume Information Folder

Sep 18, 2006

I'm using Windows XP SP2 Home Edition and am trying to access the C:System Volume Information folder, but I keep getting an "Access is denied" message, even after following the below directions.
1. Click Start, click Run, type cmd, and then click OK.
2. Make sure that you are in the root folder of the partition for which you want to gain access to the System Volume Information folder. For example, to gain access the C:System Volume Information folder, make sure that you are in the root folder of drive C (at a "C:" prompt).
3. Type the following line, and then press ENTER:cacls "driveletter:System Volume Information" /E /G username:F. Make sure to type the quotation marks as indicated. This command adds the specified user to the folder with Full Control permissions.
4. Double-click the System Volume Information folder in the root folder to open it.
5. If you need to remove the permissions after troubleshooting, type the following line at a command prompt:
cacls "driveletter:System Volume Information" /E /R username..This command removes all permissions for the specified user. My problem may be with step #2, as I'm not sure what to do what it says in the last sentence. How do I get to a C: prompt?

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