No Desktop Icons - Ctrl+alt+del - No System Restore?

Aug 6, 2008

I am working on an older Dell P4 with Win XP which is having some odd problems. First of all, when it loads up there are no desktop icons, only the background picture. I've tried hitting CAD to see what I could see but all that happens is that the hourglass comes on for a second and then goes away. Same thing happens with ctrl-shift-esc. You can not bring up the Task Manager menu. Clicking the right mouse button also does not bring up a menu. I figured that I might try to do a system restore in Safe Mode though when I restart and hit F8 and choose to go to the safe mode, I get the "Safe Mode" text around the outer edges of the screen, but still no desktop icons. I haven't found much in the CMOS which I can play around with, just standard settings options.

As far as I know, this computer was working ok until a few days ago when it started to intermittently have the no desktop icons problem. The user says that the problems seemed to correlate with their virus program, though I am not sure. I have tried all the startup under options under the F8 menu and booting with the XP sys disc to see if any rebuilding could be done though have made no progress.

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