Media Player 10 Crashes When Playing .wmv Files

Nov 15, 2006

On my Dell Inspiron 700 laptop, (with intel integrated graphics) wmp crashes when playing wmv files. The laptop is running windows xp home with sp2. I have no problems using winamp playing .wmv files. I have tried upgrading to IE7 and installing Windows Media Player 11 and it does not resolve it. I even tried uninstalling wmp 11, and then uninstalling/re-installing windows media player 10 and it still doesn't fix the problem.

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I am having some major issues with multimedia files, namely if I try to play any mpg files on either my WMP or an ATI Multimedia player, my player crashes immediately and I get the standard windows XP error and report it but the windows explorer window also closes with the same type of windows error and reports the problem.

I can only assume this is a result from a "phantom" jpg file I found in a folder this week. The file was "anchored" in a folder in my documents, I say anchored because I was unable to delete/rename/copy/cut/drag and drop/etc. the jpg. Again, I'm only calling it a jpg as it showed a jpg icon although no image was displayed in the preview window and when I selected properties under the file menu, it showed no information, no description, nothing, it even showed 0 kb, although I seem to recall it showed perhaps 82kb when listed in the folder. I was able to finally delete the file by deleting the file folder it was stored in, but it did not undo the damage I mentioned above. Prior to figuring out how to delete the file I ran Adaware, Spybot S&D, Norton, and Ewido and they found nothing out of the ordinary. I also posted an HJT log here and was told it appeared to be clean.

So, when I saw the "debugger" link, I found PCRescue and installed and ran it. Of course I knew it would find lots of errors over 700 but would only delete about 22 in only two registries "windows startup" and "file extensions" Is it worth paying for the full version or is this problem something much more alarming. Lastly, I occassionally see a window informing me DrWatson Debugger needs to be closed, I never installed DrWatson and when I tried to Uninstall it using the control panel, I find no listing there.

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d:windowssystem32divx.dll
d:windowssystem32ff_vfw.dll
d:windowssystem32huffyuv.dll
d:windowssystem32iccvid.dll
d:windowssystem32ir32_32.dll
d:windowssystem32ir41_32.ax
d:windowssystem32ir50_32.dll
d:windowssystem32iyuv_32.dll
d:windowssystem32mpg4c32.dll
d:windowssystem32msh261.drv
d:windowssystem32msh263.drv
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2. Keyboard is freezing when I'm typing (either online or off--doesn't matter which program either). The display stops and I can keep typing. After maybe 10 seconds, the screen catches up. I have deleted and reinstalled my keyboard.

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