External Hard Drive Not Recognized - Shows Offline Message
Apr 18, 2010
I have a sata 500 GB hard drive from Seagate that just won't get recognized. I've been in Disk Management, I've scanned the disk, I've rebooted, and Disk 1 is there, but the message is it's offline--and after I did the reboot I got the message that the hard drive USB had been recognized--but it ain't there.
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Jan 30, 2007
both my externals are perfectly fine....they work on my other computer. Originally when i plugged them into my laptop the Found New Hardware wizard would startup, but be unable to do anything.
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May 11, 2007
My USB External Hard Drive suddenly decided to stop working monday before last, it is weird, like it will turn on and all, but it doesnt get recognized and while its on none of my programs will load like Ventrilo and games(ventrillo will half load but not all the way) and the computer wont shutdown while its on. but the moment i turn it off they all start running smoothly agian and the computer will shutdown immediatly (if i am at the shutdown screen). Any idea why/how this happened and how to fix it?
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May 17, 2007
I've connected an external USB drive, but when I go to My Computer it shows it as a network drive. In addition, it gives it the same name as the mapped network drive that already exists there. When I change the name of the external drive there, it then changes the name of the mapped network drive, so again they both have the same name, although the drive letters are different. Any ideas how to make the external drive appear where it belongs in My Computer, under Hard Disk drives?
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Jul 25, 2009
everytime i plug in a usb/external hardrive, it isnt recognized in my computer, its not too do with any hardware, im 100% its a software issue, and i was running a program and it seemed to do something nothing comes up in my computer but you hear the connected sound, ive tried assignign a manual drive letter but it comes up with an error. and seeing as i cant back anything up because nothings regonized
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Jun 8, 2006
I did forget to mention that I had tried this external on 2 different pcs-- the other with xp home with sp2.
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Dec 26, 2005
After backing up on this drive for nine months (and with a reformating three months ago), now the backup will not recognize the E: drive. No error message is given. MY Computer shows that it is now 3/4 full with plenty of space (46 gig) on the Acomodate 160 gig drive under NTSF format. I am thinking of changing to a fire wire from the USB.I have been doing a complete system backup and maybe I'll change to just backing up my documents after we get it working.
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Mar 16, 2005
I installed an a 2.5 Toshiba notebook drive in a external enclosure and I can't get XP to recognize it. The drive spins up and the light comes on to indicate it is running but nothing is shown in device manager or My computer. It also is not shown in disk management.I have uninstalled the the USB drivers through the device manager with no change after rebooting. The USB ports work fine with my other external drive.The drive was working fine in a notebook that had a
cracked screen. It is formated in NTFS. What else should I be looking at to solve this problem?
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Feb 27, 2008
Win XP Professional in new Dell Vostro does not recognize Bytecc 320 external hsng with 250 gb Seagate drive. Under hardware manager it shows up and says this device working properly. XP does not assign a drive letter. Disk management shows device but reports it as 128 Gb capacity. I do not want to settle for half the drive's capacity so i did not create a partition.
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Oct 9, 2007
I just bought and connected a WD 160gb Passport External USB Drive. I check the Drive's directory. All's normal. I then installed Portable Apps Suite onto the USB Drive. Now when I check the directory of the USB Drive, I see the files/folders that are supposed to be there, which fine and dandy. But I also see two extra things:
1. Recyle Bin (contents exactly as the one on my desktop. If i empty it, the bin on the USB drive gets emptied. If I delete something on the desktop. The recycle bin on the USB drive shows that too!)
2. System Volume Information
AA: How did these two files get there?
BB: How do I get them off the USB Drive?
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Jan 7, 2007
quality of AcomData External HD? Also, is this a well established company? Any info as to how this brand compares to a Seagate External HD?
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Sep 1, 2005
I have a Sabrent SBT-EKU25 external enclosure with a 2.5 inch hard disk in it. This is a USB 2.0 drive and whenever I connect it to USB 2.0 port, it is not recognized (or "recognized" as an unknown device" ) on all my machines. It however is recognized as a drive and works fine on one laptop which has only USB 1.1 ports.I have tried separately powered USB hubs as well without success. So I don't think it's a power issue.I have even tried deleting all USB devices in Device Manager and let the machine rediscover them.
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Mar 5, 2010
I have a Dell computer where one of the loading .dll files came up 'missing' one day, so it won't boot. I want to get all the photos and other docs off the hard drive. I had downloaded one version of linux and was able to see the files on the internal hard drive, but was unable to copy them to a memory stick or external hard drive. Now I've downloaded ubuntu and booted off a memory stick... this time, it's telling me that the internal hard drive has all kinds of bad sectors and won't let me access any of the files on there.
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Apr 11, 2006
Every time I switch on my machine and try to connect to the internet, I get a dialogue box: Web page is unavailable while offline. To view this page, click connect. When I click connect, I can view the page and don't get the error message again until I switch off the machine. Why does this happen?
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Jan 8, 2009
I am cloning my existing hard drive in my laptop (sata) to an external hard drive (pata) in preparation for installing a new larger hard drive (sata)in the laptop. Can I, or how do I transfer the cloned data from the external (pata) to the new internal hard drive (sata)? Thanks in advance and I apoligize if this is a rudimentary question as this is my first time attempting something like this.
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Jun 19, 2005
I was aware that Windows used to have limitations on the size of Hard Disk Drives for file sizes etc. but I had thought that these had now been fixed with XP & XP PRO. I installed a new 250GB into a friends machine about a month ago & this went without incident. Yesterday I just put into an external caddie a USB2 drive of 300GB into my machine. XP Pro recognizes the drive & it will work but my computer displays the size as only 127GB which is less than half 's true size.
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Jul 4, 2005
I recently recieved a Maxtor 40 GB Hard drive. i have installed everything Correctly ie. Power, Cable, ect. I have tried every single configuration of Jumper settings. It was reconized in bios, but it wouldn't come up as an icon in Xp. I have Xp Home W/SP2
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May 16, 2005
I have a Maxtor DiamondMax 10 250 GB hard drive. I had ghosted a dying WD 150 GB drive on it and had been using it about a week. After a restart it said that ntdlr was missing. Solved that problem. Then a little while later, the disk could not be recognized. Took it to a data recovery place and they said all the data was still on
there. For $100 bucks, they reconstructed the logic on the drive - whatever that means - but to recover the data entirely was going to be $1500+. So I took it home to give the recovery a shot myself. I hooked it up as a cable select in the slave position on an existing Win XP Pro cable select ready system. The computer works fine but I can't see the 250 hard drive anywhere. Not in any software I have downloaded, not off any boot disks, not in any command prompts, not even in the bIOS. The cable is fine, the power is fine, and the drive spins up.
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Sep 6, 2005
I have two hard drives that were working perfectly on XP. I thentook out the second hard drive because I wanted to try and fix anotherhard drive. When I was finished I then put the original second harddrive back and now it is not recognized anywhere. Why? I may have moved the jumpers but I am pretty sure I did not. Even so I checked the picture on the hard drive and put them in the proper place. Why is the same drive now not recognized when it was just a day ago? I need to getsome files from it
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Jun 29, 2007
I run WIN XP Pro on a Dell desktop that has two hard drive. I recently installed a CD drive and upon rebooting, the secondary drive (D), although recognized by the startup (BIOS), is no longer present when Windows finally opens. It's not present in the device manager and all shortcuts to it are null. All the bables are correctly installed and I've tried rebooting, re-installing the drive to no avail.
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Sep 12, 2009
Oem disc auto partions any hdd as 16GB os fat 32/D:\ drive NTFS raw. The Sony OEM disc(s) are pre sp1.
What steps do I take to install and get the full 200 GB to bea recoginized correctly?
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Oct 7, 2010
We have Windows XP Home Edition 80 GBCan we copy entire hard drive to an external hard drive?
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Feb 23, 2009
I turned the PC off to reboot when I though I was going into safe mode and went into regular mode instead. Now, it thinks one of my external drives is the C drive. On boot, I am getting a message that it cannot recognize find the system 32 windows config file (I'm paraphrasing).
I used the repair utility to get to the C prompt (which is pointed at the external drive) and checked the drive letters. I don't think the PC bios knows the hard drive is there.
I tried going into setup and reverting to factory installed configuration and that didn't change anything. I could not get it to recognize the hard drive.
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Aug 3, 2007
I have a usb external hard drive. Can I install windows os on this drive and use it.I am told that windows must be installed only on main hard drive 9i.e. drive 0).
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Sep 25, 2005
Recently, my motherboard fired, but the Hard drive was uneffected. Since i had a lot of info on the hard drive i tryed to find people who could take the info off the hard drive for me. I then had this great idea of just putting my hard drive into a "Hard Drive Enclosure Kit". Well, i did that and it worked great. But theres one problem, I can't seem to get into the Owner folder of the hard drive, for evey time i do, it brings up.
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May 10, 2007
I just recently purchased a 100 Gb laptop hard drive together with an outer case and a USB cable. I just wanted to upgrade my laptop's hard disk, by first making an image of my current drive into my new one through the outer casing. The thing is when I connect it to my laptop, windows cannot detect it. Whats wrong with it? Is there anything I have to do?
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Feb 9, 2005
I have recently fitted a Hitachi Deskstar 250gb Hard drive(model:HDS722525VLAT80) to my computer.After Re-instaling windows (xp) the drive was showing as 125gb.I have been told this is because windows xp will only support 125gb without service pack 2.I have now downloaded SP2. but it still shows as 125gb.
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May 18, 2010
My problem is that I am trying to use a 60 GB ATA / 133 Maxtor DiamondMax Plus 9 Internal Hard Drive as an External Drive as a Slave and I am having trouble getting my bios to recognize it.The Hard Drive is hooked up in the same way as an Internal SATA DVD burner setup as an External DVD Burner that is running on Windows Office XP 2003 and it works fine. So what suggestion would you give me so that I maybe able to get the bios to recognize this drive?
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Sep 23, 2007
Found some very useful info on here so decided to sign up and post a recent problem i encountered with an external hard drive. the hard drive has a capacity of 80GB and came from another pc. there was a 25/55 partition already on it from the old pc. i tried to delete the partition that was 25gb. now i can't find that 25gb at all. when i plug it in to the usb slot i can only see the 55gb partition it used to appear as 2 hard drives in my computer and nothing else. when i use disc management to format it i only see 55gb.
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Aug 20, 2005
To anyone that might be able to help... I've had this external hard drive for a long time and I haven't been able to access it to store lots of music and videos on. My computer sees that it is there, but like I had said earlier, I can't use it. It won't let me see it unless I go to Device Manager. My computer is getting old on me and it's been places most labtops shouldn't have gone... Once in Purgatory, and now, it's on Hell's surface. I get the safely remove hardware icon down by my clock, but I don't want to remove it, I want to use it. I want it to show up in my drives so I can instantly see how much space I have left and what not... I went through the Troubleshooter, tried every possible way that I can think of, the ways the troubleshooter.
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May 5, 2006
I have a Sony VAIO desktop running Windows XP. I purchased a Comstar 160MB External USB2 Hard-Drive and installed it. Since Windows XP is supposed to have the drivers that are necessary, no driver disk was included, and none was needed.The problem developed when my Windows XP began to give me problems later. I had to re-install Windows XP. I did that, and I downloaded all Windows XP up dates (including Service Pack 2). Now, this Windows installation does not install the external hard-drive. Windows recognizes that there is "a USB2 device," but Windows states that there are no drivers and asks me to furnish them.
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