Error - Cannot Access The Server

Jun 7, 2006

I don't know if thiis problem is within your jurisdiction or or not, but maybe you may have some suggestions. I have a Sony VAIO multimedia pc with windows XP. I have had this pc now for 4 months and have been unable to reach their update sight, Whenever I click on their update icon or web site link, I always get the message "CANNOT ACCESS SERVER". I emailed their support site and was told that their site is working properly and to try the usual like disabling any antivirus and download managers, and to enable Java and popups. All this I did , but still no success. Any ideas ??

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The procedure is as follows:

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