Computer Didn't Start Successfully

I'm looking at a lap top for a friend. When it boots up, it starts normally and then on a black screen it says that windows did not start successfully. It gives a list of ways to boot up, safe mode safe mode with network, some others, then last known good config. None work. Which ever I try I then get a blue screen with "A problem has been detected and windows has been shut down to prevent damage. An attempt was make to write to read only memory." It then tells me if it's the first time I'm seeing the screen that I should reboot etc.