System Could Not Find The Phonebook Entry For Connection ?
Aug 27, 2006
Ok, I'm losing my patience with my dial-up connection. I signed up with a new provider and I am getting this message under the Network and Dial-Up Connections window.
Error 623: The System Could Not Find the Phonebook Entry for this Connection
I can connect to the internet via dial-up but it periodically drops my connection and I get the above error message. I am still able to connect to my old dial-up provider and I don't get this error or get dropped. I'm skepitcal that it's the way I initially set up the new connection with the new provider. I found this link (http://support.microsoft.com/kb/227391/) to microsoft'ss website addressing the issue but it does no help me.
It says to do the following;
1.Click Start, point to Settings, and then click Network and Dial-up Connections.
2.Right-click the Virtual Private Connection in question, and then click Properties.
3.Select the "Dial another connection first" check box, and then select the appropriate Dial-up connection from the drop-down list box. If there is no Dial-up connection to choose from in this location, you may have to create a Dial-up connection and then repeat these steps.
BUT there is no option to "Dial another connection first" check box. It just doesn't exist
a message keeps popping up saying the following: Cannot load dialog. Error 623: The system could not find the phone book entry for this connection. All I can do is click the close button and it goes away and nothing else seems to happen, but it pops up again in a few minutes.
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