How To Actually Diagnose And Resolve BSOD Errors
Aug 21, 2014
BSOD...have always been something that I have gotten since I was a little kid and for the most part driver updates have always been the reason. Now that I am in the computer field though I think it's time I learn how to actually diagnose and resolve BSOD errors for others. Where can I start in learning about BSODs?
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Sep 2, 2013
Upgrading from Windows 8 ProWMC on a Dell Studio 1535 laptop. It ran for a couple of hours and was in the 'a few more things' stage when it decided to fail and roll everything back.
Now that it's back where I started, where do I start looking to try to find out what happened? I'm hoping it put some log files somewhere.
My first guess is that it's third-party drivers, will start by looking at those. There are several things which are old but still were working with Windows 8; I suppose one or more of these might not be compatible?
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Jul 15, 2014
Usually occurring when I'm gaming, however I've also more recently been having them watching youtube videos, or just browsing.
Resolving the problem has been methodical... usually the PC appears to not be using the potential of it's graphics card, noted by a poor performance while playing games, and 3DMark tests. After restarting the computer, the scores and frame-rate increase dramatically.
After a bluescreen has occurred(various) the graphics card once again receives low scores, as if there were not graphics card installed, once or twice after a bluescreen, the wireless drivers failed to discover any networks, requiring another additional restart to restore their function..
The bluescreens include, but are not limited to:
NTF_FILE_SYSTEM(NFTS.sys)
DRIVER_IRQL_NOT_LESS_OR_EQUAL [both with and without the additional](dxgmmsl.sys)
DRIVER_ORVERRAN_STACK_BUFFER
MEMORY_MANAGEMENT
[Code] ....
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Mar 23, 2014
I have multiple BSOD errors..
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May 11, 2014
So I got myself a new computer not long ago, and I had some issues with the windows install that gave me 5-6 bsod a day atleast. Managed to fix that issue eventually, but lately it started to pop up with the same thing again, everything from MEMORY_MANAGEMENT to KERNEL_ERROR.
Latest one was DL/DI.DLL
It can happen during playing games, watching videos on youtube, or even idle.
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Dec 5, 2013
I have experienced numerous BSoDs on my Windows 8 install. Under the event viewer I always get the Event 41 (Kernel Error) message, and I have experienced multiple variations of the BSoD with reasons including "irql_not_less_or_equal", "irql_not_less_or_equal: dxgmms1.sys" and "kernel security check failure".
Over the time I have reinstalled Windows 8 at least twice (including reformatting the primary HDD on all occasions), replaced nearly all the components in my PC, including case, video card, PSU (pretty much everything except the motherboard and ram).
The errors generally occur when I am using a high performance process such as playing a video game, watching HD movies or rendering.
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Feb 20, 2014
I have an Asus laptop model X501A. A few months ago I had to get the hard drive replaced which Asus did themselves and ever since then I have been getting BSOD and low memory errors while playing Dota 2. My computer always ran the game fine before this. I can still run the game for the most part but I get the memory error every time. I can usually just close the error and continue playing, but it has gotten to the point where I blue screen multiple times a day during game. I have also heard that Windows 8.1 might be the reasoning behind this as well. I do not know much about computers and I am not sure whether I used the SF Diagnostic tool correctly, but I am attaching the zip file.
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Sep 15, 2014
I've bought this computer before 1 month and started to having problems with BSODS when it had windows 7. It was IRQL not less or equal errors and so on. I thought it was hard drive problem with bad sectors.
What I did was completely format the hard drive (low level format), Installed Windows 8.1 with graphic drivers (other drivers were already included) and started getting kernel security check BSOD errors.
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Jan 28, 2014
I keep getting random BSODs while browsing the web, especially when opening images. I use Google Chrome and Firefox. I also sometimes get BSODs sometimes while gaming.
The approximate time I started getting BSODs is after the breaker in my apartment jumped and the PC got shut down. I've looked over the hardware but everything seemed fine.
I've included a SF Diag tool log (it contains several minidumps from over the last few weeks).
One thing to note, I do not have the Windows 8 install disk with me as I'm a student away from home right now. Also, the PC is a custom rig, I'm not sure if that has something to do with the BSODs or not.
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Jan 12, 2014
Ive been getting multiple BSODs. I have a lot of school work to do all the time and it'll just randomly BSOD out of the blue. Ive run multiple mem tests and hard drive tests with nothing to report.
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May 9, 2014
This is the only game I play and it is giving me problems.
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Oct 4, 2013
i have a clean install of windows 8 x64 and i see BSODs every 1 or 2 or 3 days.
even one time before installing win 8, when i inserted DVD of windows to install it, a BSOD accured!
windows is totally updated and hard disk is free of errors (based on windows error checking tool report).
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Apr 5, 2014
About an hour ago I was playing Dota 2 (a game application via Steam) when it crashed. There was no error report or explanation, it just crashed to the desktop. Upon restarting it, after a few moments it again crashed.
I attempted to restart my computer and got stuck at an American Megatrend BIOS screen talking about a CPU failure. Going into BIOS I shut off the CPU Fan monitors and was able to successfully restart the computer.
After a few moments I got a BSOD error, Watchdog_Clock. I restarted and again after a few moments got an IRQL BSOD error.
I downloaded an application called SlimCleaner and this seemed to resolve the BSOD errors, but the Dota 2 crashing without explanation is still occurring despite verifying the cache, and then deleting re-downloading and re-installing all together.
Attached are the dump files.
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Apr 7, 2014
I recently updated to win 8.1 after I just got my freshly installed win 8 lenovo ideapad U510 back from the repair depot. The following errors occured that I can remember:
Kernel Security Check Failure
Bad Pool Caller
Driver Corrupted Expool
Most of it seems to occur when turning my wifi on and off, but it's happened plenty of other times right after booting as well. I have attached the diagnostic tool files ...
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May 24, 2014
So my laptop has been getting multiple BSOD errors during or shortly after startup. I let my roommate download and play WoW and Ventrillo. And the issues started shortly after, first with the game simply crashing and escalating into the computer itself not working correctly. I figured the best place to start since it didn't have much stuff on it was to just put my stuff I needed on a USB and do a factory reset. Which seemed to make no change. I have run memtest once for four passes and it found no errors.
I can remember a few of the errors I have been getting.
Bad Pool Header
Memory Management
IRQL not less or equal
Kernal Security Check Error/Failure
There was also one or two other memory related ones that I cant remember the exact wording of.
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Apr 29, 2014
I upgraded my PC from Windows 8 to Windows 8.1 and i get BSOD very frequently. Tried to solve it by update all drivers, but it doesn't works.
I ran memory diagnostic before, it show no errors.
Attached with my dump files.
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Jun 17, 2014
I am having some problems with 3 years old PC. Only while playing games (Civ 5 - Heroes & Generals - Rise of nations) I suffer from freeze/crashes, PC doesn't show a BSOD, the mouse pointer works normally it doesn't freeze (until I try to alt+tab or alt+ctrl+del), and from my speakers I can hear looping sounds.
The only thing I can do is a hard reboot. I try reinstalling windows, and the problem still exists.My BIOS, drivers* and OS are update, I perform a memtest for 6 hours and show no errors, I can run prime95 + kombustor and everything is fine, no temps problems, GPU never go over 68c and CPU at 58c, and no crashes.
DSIM commands show no errors neither.
*I tried latest NVIDIA drivers, and old ones, im actually using 334.89 version, and the problem persist.
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Jul 12, 2014
I want to personalize one of your releases 181 windows image, but I can not extract the wim file from the swm files. I used win toolkit, but when I am extracting the wim file i get this error, and the process stops.
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Oct 27, 2013
I recently upgraded to Windows 8.1 from Windows 8 and started getting a whole bunch of Event Log Errors. Today I downloaded and installed new drivers for Windows 8.1 that were posted on the ASRock site dated 10/25/2013. Much to my surprise the new drivers actually made most of the Event Log Errors go away - at least for now!
The first one is the Event ID 257, Defrag Error. I did a fresh install of Windows 8 and let it setup the SSD with the three partitions - Recover Partition, EFI System Partition and the Windows 8 Partition. I use Acronis 2013 to back up the SSD on a regular basis! For some reason Windows 8.1 wants to Defrag a partition on the SSD? What do I have to change to make the Event Log Error stop. What have I done to cause the problem?
The second one is the Event ID 10016, DistributedCom Error. I have Googled/Binged and have come up with what appears to be, at least for a novice, convoluted procedures to fix. Is there a real straight forward detailed instruction on how to go about changing whatever it is that needs to be changed to fix the error. Again, what did I do to the system to make this error happen?
I'm real close to a system that might be Event Log Error free (at least for a moment) if that is possible.
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Mar 17, 2013
I've been getting errors everytime that I open a program (ANY and EVERY program). When booted into safe mode I'm not getting any errors. Here's some pictures of me opening google chrome, skype, and Windows Media Player.
It seems to be the exact same error for all of them and the only program that DOESNT seem to give me the error is paint. As soon as I click "ok", the program opens like normal but this is incredibly annoying.
This error started immediately after I installed Windows 8 from Windows 7, I might add.
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Jun 22, 2014
I just started to get many scripting errors while reading newspapers. What can I do to resolve this.
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Sep 15, 2014
In the Windows XP-times we had a program called "bootvis.exe" that was really good finding programs, drivers aso that kept WinXP from booting fast.
Is there a program like that for windows 8.1?If not, how do I find the thing that keep my boottime on 43 sec from a Samsung 840EVO? (Boottime is WITHOUT POST-time!!)After about 9 seconds in the boot-process, the screen turns black, and all HDD-activity stops. A very tiny blink about every 7 seconds for the next 30 seconds, and then the Welcome-screen is shown, and boot continues normally.
I have tried to uninstall Bitdefender, no difference
I have tried to disconnect all USB except mouse and keyboard, no difference.
I have looked for new BIOS (there is none), new drivers for the complete PC, no difference.
What can I do to track this error down? To me it looks like Windows is waiting for something, that after a while times out ... but what is it? And how do I find it?
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Apr 9, 2013
Firstly I created a partition of 1 GB on my 128GB OCZ Agility 3
Then I used bitlocker to encrypt it, and then for some reason when I tried to reboot the computer after doing the aforementioned, I get the message that windows cant boot, because the boot configuration is missing or conatins errors
I dont see how BitLocker and Disk Management can screw something up so much so that they either deleted or encrypted my boot config rendering me unable to boot up the computer.
What I did was shrinking the c:drive by 1000mb then formatted and partitioned those 1000 mb into a new drive. Secondly I encrypted the 1gig with Bitlocker with a short 12-character password.
I am now unable to boot up my laptop.
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Dec 6, 2013
I have loads of DCOM errors in Windows 8.1
"The server {9BA05972-F6A8-11CF-A442-00A0C90A8F39} did not register with DCOM within the required timeout."
Its filling out my logs a symptom is a sluggish computer.
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Aug 1, 2013
I'm running Windows 8. 3 days ago my computer crashed coming up with a message that it needed to restart. It then came up with a message "Repairing disk errors. This may take over an hour", and continued to display that message for 3 days straight. Now it has gone to a Boot Menu. The menu displays two tabs Boot Menu/App Menu, with the options under Boot Menu
1. Windows Boot Manager
2. SATA HDD: Hitachi
I selected Windows boot manager, and the screen went black for a few seconds then went back to the same menu. What has happened and how do I get back to Windows??
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May 5, 2014
Downloaded printer driver for a hp deskjet 540 printer get errors all the time.
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Jun 4, 2014
I have Windows 8.1 installed on my Toshiba Satellite C655D-S5531 Laptop.
I have had this issue for a while now, but never really thought about it.
Every time I log in on my account (and ONLY mine), as the screen is saying "Welcome" and the dot circle is spinning, I get a short screen flicker. It only happens once, and ONLY when I'm logging in.
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Jul 29, 2014
My friend's Sony Vaio laptop is giving keyboard errors - substituting the incorrect characters when typing.
For example if I type the name "George" it comes out "Ge6rge".
When I connected an external keyboard it worked fine. I know that there are ways to re-map keyboard keys. But if that was what was going on here, wouldn't it also affect the external keyboard?
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Nov 3, 2013
I recently noticed that my windows was not able to update properly and few updates are failing on a daily basis.. screen shot showing the updates-
Screenshot by Lightshot
SS showing the error-
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Jun 29, 2014
I've been getting many errors in the event log and using google to find a fix. I'm attaching two event viewer logs (Zipped) of System and Application, hoping it is ok to do so... anything but re-installing windows ....
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Jan 15, 2014
I am trying to refresh my windows 8 ,but when i tried to do so it didn't work and i got this error "there was a problem refreshing your pc no changes made".
I tried to do Sfc /Scannow using Admin CMD but i got this
"Windows Resource Protection could not start the repair service."
Finally I tried to fix the services using "Dism /Online /Cleanup-Image /RestoreHealth"
And I got this error:
"DISM>>Error: 0x80004002
DISM failed. No operation was performed. For more information, review the log file. The DISM log file can be found at C:WindowsLogsDISMdism.log"
How to fix the windows or without reinstalling it ? I'm using Windows 8 i tried to upgrade to 8.1 but didnt work also.
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