Network / Sharing :: Windows 8 Pro - Realtek PCIe GBE Family Loses Internet Connectivity
Nov 18, 2012
I am using Windows 8 Professional. I am using a Dell XPS 1510 and am using a PCI Express Realtek PCIe GBE Family Expresscard.
I have already downloaded the latest driver from Realtek from 09/26/12. I have ran Windows Updates. No matter what the Realtek PCIe GBE Family Local Connection loses internet connection.
This card worked fine for months in Windows 7 Pro. The card works fine in Windows 8 Safe Mode. However, when logged into Windows 8 in normal mode, the card will allow and have internet connection for 1 min 12 secs to 1 min 32 secs, at which point the internet connection drops. The wifi and internal NIC (10/100) connection work fine. I've changed the NIC binding order. I've disabled the internal NIC, and Bluetooth (just in case) in the BIOS. I've tried uninstalling the WiFi to force using the Realtek PCIe GBE Family card.
I have ran procmon in order to try to figure out what if any application runs within the 1 min 32 sec timeframe that may interrupt the Realtek PCIe GBE Family card and have uninstalled any suspected applications. I've tried disabling services one at a time to see if it makes a difference.
I have tried DHCP and Static IP addresses.
The problem seems to be something within Windows 8. Something with Windows 8 disables the Realtek PCIe GBE Family internet connectivity. I've tried everything to keep the connection alive, internet works fine, I get perfect gigabit level speeds up until the 1 min 12 secs to 1 min 32 secs then all I get is no network connectivity.
The Windows 8 Troubleshooter is useless. Even though it is setup with static IP it says it can't find the default gateway. The issue is not with the router, somehow not being compatible with Windows 8 or something else. The card worked fine with the same router in Windows 7 and the internal NIC card works with the router in Windows 8 so its not that the router has problems with Windows 8.
I've also already disabled the "Allow the computer to turn off this device" option in the cards Power Management tab (first thing I tried). I've set the Power Management options on the laptop to be set to Maximum Performance.
Everything else with the laptop in Windows 8 seems fine, only this PCI express card that enables gigabit connection is failing. Don't want to use the slower WiFi or 10/100 connection those are too slow for what I need.
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Sep 15, 2014
first off this is a new fresh install of windows 8 i had to download and install 8.1 via updates. This computer is fully updated.
It is an older computer but I only use it for my TV to store Movie/Videos
ASUS M3A78-EM
AMD Phenom 8450 @ 2.1ghz
2gb gskill ram
blueray drive
3tb seagate
2tb wd
kingston 120gb SSD
after a fresh install everything worked fine until i tried to connect to my local network the onboard NIC has an error (code 10) it is a Realtek PCIe GBE Family NIC. after finding this i uninstalled and went to Realteks website and got the newest windows 8 64bit drivers. ran the install and it updated the drivers... but the device still cannot start so i uninstalled again and picked the drivers manually and that didn't change the issue either.
So i checked the back of the computer and noticed that non of the activity lights were lighting up on the NIC so i pulled the ram and battery AND power cord and let it sit. (ive delt with a similar issue before where a NIC would stay asleep and not wake up) after a wait i turned it back on and noticed that i had an orange light glowing again on the NIC.
After setting up the bios i booted back into windows only to see that as SOON as the driver were automatically installed the lights in the back go out and of course..... the device cannot start error.....
At this point I cant think of anything else to do. I do have a wireless card in the pcie slot that works fine. could that cause the onboard not to work? or... am i Just SOL and this is just a Windows 8 issue? should i just go and buy a PCIe network card?
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Oct 20, 2013
I recently updated from Windows 8 Pro to Windows 8.1 using Microsoft update. After the update was completed, I've started to have problems connecting to the internet using a wired connection. NOTHING else has changed since the update. If I reboot, it works for less than 30 minutes and then the connection switches to "limited connectivity" with no way to revert it back to the usual status. If I reboot the computer, it works fine again for a little bit. Oddly enough, if I connect the computer to the exact same router using wireless, it does not seem to be dropping the connection.
I'm using a Dell Studio XPS 8100 with the factory Broadcom Netlink Gigabit Ethernet adapter.
So far, I have: disabled, reenabled the device (PC seems to hang when I do this as well) reinstalled the drivers after removing them verified there is no proxy or weird DNS settings setup on the connection.
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Aug 20, 2014
Some basic info:
New HP Pavilion 14 Touch w/ Windows 8.1. (purchased directly from HP)
Intel Core i5 1.7GHz/2.4GHz, 64-bit
Broadcom 802.11 bgn Wi-Fi adapter
Wireless Router: Arris TG862G Router.
My laptop was able to connect to my home router in the initial setup of the computer, but within about 1-2 hours I was disconnected entirely. A day passed and I was able to reconnect, but at noticeably slower internet speed. This lasted for about a day until, once again, it disconnected entirely this evening. Any attempt to reconnect is met with, "Can't connect to network".
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Aug 26, 2014
For about a week now, my computer has had intermittent internet access. It'll work anywhere from about 10 seconds to 45 minutes or so before cutting out. When it disconnects, it usually corrects itself within the next minute or so, or disconnecting/reconnecting to the network, running the troubleshooter, or turning on/off wifi will correct the issue slightly quicker.
When running the troubleshooter, I've seen about every error it has. Usually "Default gateway is unavailable." Sometimes an IP error, sometimes "network cable is unplugged," sometimes it'll tell me I have a router or modem error, or to contact my ISP. It varies. I've seen up to 3 errors at once, and then the next time the Troubleshooter runs it'll give me another entirely. The network itself is fine. A number of other devices function consistently throughout the day as my PC has issues. This PC worked on this current network for about 3 weeks prior to failing.
Normally, it thinks it's connected. Sometimes it shows the yellow symbol in the bar and says no internet access. Usually depends on how long it cuts out for.
On an HP Touchscreen laptop
AMD A10-5745M APU processor
Windows 8.1, 64 bit
Qualcomm Atheros AR9485 802.11b/g/n WiFi Adapter
Security on the wireless network is WPA2-Personal with AES encryption
I've checked for viruses (none), refreshed the PC (not a full restore, but the one that does not remove files, just programs and settings), done a couple things in command prompt, and updated the driver.
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Jan 19, 2014
In the device manager, under memory technology devices, I have Realtek PCIE CardReader Properties displayed twice. The two locations are: PCI bus 2, device 0, function 0; and PCI bus 2, device 0, function 1. Dell offered a driver update for the cardreader which I installed. Only 1 of these 2 actually updated.
My question is do I need to update both or is one enough?
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Jun 9, 2014
I purchased a new Windows 8, Inspiron 15 7000 series - 7537 last December. I had been using a router at a hotel for the time, and it worked correctly. When I arrived home, I had a Belkin router, and i experienced network issues in that i could not connect to the wifi. I could connect with Ethernet cable. The problem was fixed through customer support eventually, but I now have a new Comcast router, and i'm experiencing what appears to be the same or a similar issue. I can access the internet fine by wire. With wifi, it says i have access to the internet over the internet icon in the bottom right, but i cannot access webpages. I can use skype, and communicate through it.
Here is the result from the ipconfig /all :
Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.
C:Windowssystem32>ipconfig /all
Windows IP Configuration
[Code] .....
I really need the wifi on this router working for this laptop. Let me note that it works on other laptops, so it should be an issue with hardware or settings on this laptop.
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Mar 31, 2014
My wi-fi keeps disappearing, it says "no connections available" and even the wi-fi adapter in network/sharing center is not present, only bluetooth is there. When I restart it comes back.
I have a new Vaio Tap 11 tablet which came with regular Windows 8, I updated it to 8.1, got all the updates after that and updated every driver in vaio update utility, I did nothing else.
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Mar 1, 2014
I have a PC and a tablet, both of which have Windows 8.1 installed, and are regularly updated. I prefer using the wireless connection on my PC, although I do have an active wired connection. Is there a setting somewhere that disables the wired connection automatically when the wireless is active, and also switches back to wired if the wireless disconnects? I have looked into Group Policy Editor at the wireless and wired LAN settings under Network Connections, but don't see any setting to do this automatically.
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Nov 2, 2012
I recently did an upgrade from Windows 7 Ultimate 32 Bit to Windows 8 Pro 32 Bit. I am been experiencing an issue with my wifi connectivity only on my Windows 8 Laptop (Limited Connectivity)
Apart from that the Wifi works perfectly with my Windows 7, and other mobile platforms etc. I've tried uninstalling and reinstalling the drivers and the problem still persist. I've got a Acer Travelmate 5742G
This is my Wifi Troubleshooting Report:
[IMG]res://sdiageng.dll/print.png[/IMG]
Windows Network Diagnostics Publisher details
Issues found "WiFi" doesn't have a valid IP configuration
"WiFi" doesn't have a valid IP configuration Not fixed
[Code] .....
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May 6, 2013
I am currently having serious issues connecting my windows 8 desktop to wireless internet. It runs fine when hardwired in and I have tried to reinstall drivers I have run programs ensuring me they are all up to date. The computer is a HP Pavilion m8430f. The router is a Verizon router and I believe the company that makes it is actiontec m142wr.
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Jan 19, 2014
What is going on with my network connection. I have tried updating the drivers, refreshing my computer, installing all updates.
Type of computer: HP Pavilion 20-b010
Code:
Windows IP Configuration Host Name . . . . . . . . . . . . : Desktop Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : NoWireless LAN adapter Local Area Connection* 11: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
[Code] ....
Ethernet Adapter: Realtek PCIe FE Family Controller
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Feb 7, 2014
Last night my wife's laptop couldn't connect to the internet. Error message was DNS servers not responding. I unplug power cables and Ethernet cables from cable modem and router (WRT54GL DD-WRT). That didn't seem to work. Today, she was able to get on certain text heavy websites. The WiFi icon said that she had internet access, but still very limited access and slow. I try DNS Release from router's setup page and DNS Renew. I also tried to release and renew through command prompt, but nothing has worked. I can get full access if I bypass the router and connect to my Desktop. Is my router dieing?
Here is my Desktop's ipconfig /all when connected to the router:
Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.
C:WINDOWSsystem32>ipconfig /all
Windows IP Configuration
[Code] .....
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Apr 22, 2014
I have problem wit limited wireless connectivity on my laptop (Samsung) but also on my iPhone 4 and my wife`s LG optimus 5 duo all at the same time. I changed yesterday my router speedport which performed wireless connectivity problems, with a same one- and the problem is actually the same.For every 30 minutes I have limited access on my laptop, iPhone 4 and LG 5. If i restart the router it is OK for a while, and then again the same story. Someone told me to switch off wireless option on both phones, which made connectivity normal on my Samsung laptop.
I repeated, I changed two routers and the problem persists.
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May 17, 2013
I recently Installed Windows 8 on my system, After finding my net speeds really slow i tried re-installing my wired adapter with latest drivers but the problem is still there. When i check my Wired Network connection status it says IPV6 Connectivity : No Internet Access.but IPV4 connectivity:internet access.
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Oct 18, 2013
Now that I've upgraded to Win 8.1 my computer looses network connectivity several times a day. I can't even ping other devices on my local network. Rebooting the computer makes the problem go away (for a while). Its this computer running 8.1, none of the other computers on the network (running Win 7 or android) have the problem at the time this computer can't connect.
This is not good! If there's a way to refresh the network connection (some control panel function) that would be a not-very-good work around. Other than that it may be time to go back to Win 7.
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Aug 18, 2014
I have a lenovo thinkpad edge E520 running on Windows 8. I have used this computer to connect to internet before but has all the sudden stopped working. I have tried connecting using a ethernet cable and also wifi but it continues to say limited access. I have tried updating the drivers and have also tried restoring the laptop to a later date but neither worked. I know my internet is working because I use the internet on my boyfriends laptop and also have playstation 3 and xbox 360 hooked up to my internet.
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Sep 27, 2013
I'm trying to connect to a public open hotspot on my desktop that requires authentication by a web browser. I'm currently getting limited connectivity and I am not prompted that extra information is required (Like I am on this windows 7 laptop)
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Oct 16, 2013
Every time I close the lid on my laptop and then open it later I lose internet connectivity and have to restart the computer.
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Feb 28, 2014
I am having Dell Inspiron 15R 5521 Laptop, which was bought in September'2013. Since than I am facing problems of my wifi networks which has really got worsened in last few days. The main problem is received and failed connectivity while wifi is connected. It also first connects but than starts showing things like connecting, limited, connected and suddenly the bar shows the network is lost.
I am using windows 8.
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Jan 30, 2014
After receiving a new laptop several months ago I began experiencing wi-fi disconnection issues at times the indicator on the system tray indicates limited connectivity, that's when I know that I am about to lose the connection I use windows 8.1 so when clicking on the wi-fi signal strength indicator in the system tray the network status dialogue slide's in from the right of the screen where I pre-empt the drop off by switching the wi-fi off & on again.
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Aug 24, 2014
What is wrong with my laptop.
I turned it on and I could not connect to the PUBLIC WIFI network that I usually connect to when I'm out. Then I tried connecting to other networks and they all just had a little piece of garbage icon on the wireless symbol.
A yellow alert sign.
I restarted my computer about 10 times, went into my device manager, used windows troubleshooting, uninstalled and rolled back my Intel Centro Wireless(M)2230 wireless driver. Nothing will work. I can`t really take a screenshot of my ip config /all.
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Jul 21, 2013
I have no sound from internet explorer nor do I find a realtek audio driver but how do I know what to download
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Feb 19, 2014
I am having an issue with my Windows 8.1 Desktop (win 8.1 Pro with Media Center 64 bit) in that it is losing the IP address several times a day, which stops any browser from working. I fix this by entering "netsh int ip reset resetlog.txt" at the cmd prompt & restarting, but this is only temporary. For the past couple of days this has been occurring at 9am and 9pm. but for the prior week or so it was 12am or 6am. I can't work out what is causing this. This behavior began on 2/2 but no updates were done on that date. In the event log I find 4 event corresponding to the times I mention:
Error Service Control Manager
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Error Service Control Manager
The Diagnostic Policy Service service terminated unexpectedly. It has done this 3 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
[Code] ....
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Aug 7, 2014
I have a Asus Laptop operating with Windows 8.1. It connects to wifi but none of the desktop icons can get to the Internet. Meanwhile most window tiles in the start menu have Internet access . For example I have the application "MegaTube" and that application has access to the Internet. As well as the weather app, which updates when connected to the Internet.
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Jan 3, 2014
Okay, so in Windows 7 I am able to connect my wireless to my phone, and run an ethernet cable over to my Xbox. If I use the ICS feature and configure it under services to allow ports 88 and 53 UDP, it works fine. This also allows my Xbox to seemingly add to this list of ports as it finds necessary.
The issue is however, with Windows 8, although I can connect to Xbox Live the same way, it does not seemingly allow the Xbox to add more ports that it deems necessary. This leads to that NAT error message that I am actually trying to do this as a way to bypass it.
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Nov 1, 2013
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My Laptop: Toshiba Satellite C855-29N
what to do, maybe i am not setting up the connection sharing properly?
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Jun 27, 2014
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Feb 22, 2013
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Heres the story. I was using my laptop antenna then out of no where it said "Identified Network (no internet access)" then my internet just stopped. I had this happen on my old laptop and it lasted a few days then worked like normal again. Then i switched to mt usb antenna and it worked fine for about 20 mins then all of a sudden it went it "Identified Network (no internet access)". So I was stuck with no internet. I tried looking up fixes on my ipod and i tried 3 Ways To Fix The Unidentified Network Error in Windows 8 and it didnt work I tried How To Fix Unidentified Network Windows - YouTube and it didn't work either. I'm dying here cause I have to sit in a room for 12 hours tonight with no way to keep my self from falling asleep or entertained.
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Sep 15, 2014
I can set up sharing of my internet connection with the WiFi hotspot connection and it works fine until I restart my PC.
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