Network / Sharing :: Windows 8 Pro - Realtek PCIe GBE Family Loses Internet Connectivity

Nov 18, 2012

I am using Windows 8 Professional. I am using a Dell XPS 1510 and am using a PCI Express Realtek PCIe GBE Family Expresscard.

I have already downloaded the latest driver from Realtek from 09/26/12. I have ran Windows Updates. No matter what the Realtek PCIe GBE Family Local Connection loses internet connection.

This card worked fine for months in Windows 7 Pro. The card works fine in Windows 8 Safe Mode. However, when logged into Windows 8 in normal mode, the card will allow and have internet connection for 1 min 12 secs to 1 min 32 secs, at which point the internet connection drops. The wifi and internal NIC (10/100) connection work fine. I've changed the NIC binding order. I've disabled the internal NIC, and Bluetooth (just in case) in the BIOS. I've tried uninstalling the WiFi to force using the Realtek PCIe GBE Family card.

I have ran procmon in order to try to figure out what if any application runs within the 1 min 32 sec timeframe that may interrupt the Realtek PCIe GBE Family card and have uninstalled any suspected applications. I've tried disabling services one at a time to see if it makes a difference.

I have tried DHCP and Static IP addresses.

The problem seems to be something within Windows 8. Something with Windows 8 disables the Realtek PCIe GBE Family internet connectivity. I've tried everything to keep the connection alive, internet works fine, I get perfect gigabit level speeds up until the 1 min 12 secs to 1 min 32 secs then all I get is no network connectivity.

The Windows 8 Troubleshooter is useless. Even though it is setup with static IP it says it can't find the default gateway. The issue is not with the router, somehow not being compatible with Windows 8 or something else. The card worked fine with the same router in Windows 7 and the internal NIC card works with the router in Windows 8 so its not that the router has problems with Windows 8.

I've also already disabled the "Allow the computer to turn off this device" option in the cards Power Management tab (first thing I tried). I've set the Power Management options on the laptop to be set to Maximum Performance.

Everything else with the laptop in Windows 8 seems fine, only this PCI express card that enables gigabit connection is failing. Don't want to use the slower WiFi or 10/100 connection those are too slow for what I need.

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Realtek PCIe GBE Network Controller Cannot Start Code 10

Sep 15, 2014

first off this is a new fresh install of windows 8 i had to download and install 8.1 via updates. This computer is fully updated.

It is an older computer but I only use it for my TV to store Movie/Videos
ASUS M3A78-EM
AMD Phenom 8450 @ 2.1ghz
2gb gskill ram
blueray drive
3tb seagate
2tb wd
kingston 120gb SSD

after a fresh install everything worked fine until i tried to connect to my local network the onboard NIC has an error (code 10) it is a Realtek PCIe GBE Family NIC. after finding this i uninstalled and went to Realteks website and got the newest windows 8 64bit drivers. ran the install and it updated the drivers... but the device still cannot start so i uninstalled again and picked the drivers manually and that didn't change the issue either.

So i checked the back of the computer and noticed that non of the activity lights were lighting up on the NIC so i pulled the ram and battery AND power cord and let it sit. (ive delt with a similar issue before where a NIC would stay asleep and not wake up) after a wait i turned it back on and noticed that i had an orange light glowing again on the NIC.

After setting up the bios i booted back into windows only to see that as SOON as the driver were automatically installed the lights in the back go out and of course..... the device cannot start error.....

At this point I cant think of anything else to do. I do have a wireless card in the pcie slot that works fine. could that cause the onboard not to work? or... am i Just SOL and this is just a Windows 8 issue? should i just go and buy a PCIe network card?

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Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.

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[Code] .....

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[IMG]res://sdiageng.dll/print.png[/IMG]
Windows Network Diagnostics Publisher details
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[Code] .....

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What is going on with my network connection. I have tried updating the drivers, refreshing my computer, installing all updates.

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Code:
Windows IP Configuration Host Name . . . . . . . . . . . . : Desktop Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : NoWireless LAN adapter Local Area Connection* 11: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter

[Code] ....

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Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.

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Windows IP Configuration

[Code] .....

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