Network / Sharing :: WiFi Connectivity - Slow Internet Speed / Disconnect Entirely
Aug 20, 2014
Some basic info:
New HP Pavilion 14 Touch w/ Windows 8.1. (purchased directly from HP)
Intel Core i5 1.7GHz/2.4GHz, 64-bit
Broadcom 802.11 bgn Wi-Fi adapter
Wireless Router: Arris TG862G Router.
My laptop was able to connect to my home router in the initial setup of the computer, but within about 1-2 hours I was disconnected entirely. A day passed and I was able to reconnect, but at noticeably slower internet speed. This lasted for about a day until, once again, it disconnected entirely this evening. Any attempt to reconnect is met with, "Can't connect to network".
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Jun 4, 2013
my wifi seems very slow under Windows 8 and is acting like its been "capped" by something.
When running Windows 7, I was getting approx 60MB actually download rate off of my apparent 120MB Virgin Media service, now that I am on Windows 8 it appears to be running at 20MB.
The drivers have been updated to the one that was on the manufacturers website, before the update was applied my download was capped at 1MB.
Does something need changing / tweaking on Windows 8 to make it more friendly to high speed broadband?
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Apr 8, 2013
I just brought a new Gateway desktop PC. It had Windows 8 preloaded on it. I am experiencing very slow internet speed.
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Aug 27, 2014
I bought i new TOSHIBA Satellite C55D - A - 15H it came with windows 8.1 but I didn't liked it so I installed Windows 7 Ultimate and now i'm getting slow wireless and Ethernet speeds. I tried to reinstall drivers and so on. Btw other computers are getting much more Internet speed than i'm getting.
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Jan 19, 2014
I just got a new laptop (Asus s400ca) and I've been having wireless connection issues from the start. It originally had windows 8.0. I thought it would change when I went to 8.1. It hasn't. I have tried to reinstall the drivers. I've done several commands that I have seen around different forums. Today was the first time I have been able to access my wireless, however the speed is extremely slow. I went to speedtest.net to see what my average ping was and it was 2238 and my download speed was .17 mps and my upload speed was .13. I compared with wifes computer and hers is running a download speed of 17.6
Here is my ip Config
Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.
C:WINDOWSsystem32>ipconfig /all
Windows IP Configuration[code].....
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Mar 3, 2014
i had i wanted to listen to some music using laptop as a bluetooth headset for mobile.it worked but i noticed that internet speed using wifi gone slower
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Jan 1, 2013
why it is that I have trouble browsing in high speed despite the fact that the wireless adapter receives data at 1 Mbps minimum? I haven't been able to watch videos on Youtube, read the news etc because the browser takes ages to load the full page. I checked which applications are connected and they haven't exchanged much data as you can see below:
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May 24, 2013
what is the best routine for going offline and then to reconnect when appropriate. I'm going all round the houses at the minute...
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Feb 28, 2014
I am having Dell Inspiron 15R 5521 Laptop, which was bought in September'2013. Since than I am facing problems of my wifi networks which has really got worsened in last few days. The main problem is received and failed connectivity while wifi is connected. It also first connects but than starts showing things like connecting, limited, connected and suddenly the bar shows the network is lost.
I am using windows 8.
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Jun 9, 2014
I purchased a new Windows 8, Inspiron 15 7000 series - 7537 last December. I had been using a router at a hotel for the time, and it worked correctly. When I arrived home, I had a Belkin router, and i experienced network issues in that i could not connect to the wifi. I could connect with Ethernet cable. The problem was fixed through customer support eventually, but I now have a new Comcast router, and i'm experiencing what appears to be the same or a similar issue. I can access the internet fine by wire. With wifi, it says i have access to the internet over the internet icon in the bottom right, but i cannot access webpages. I can use skype, and communicate through it.
Here is the result from the ipconfig /all :
Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.
C:Windowssystem32>ipconfig /all
Windows IP Configuration
[Code] .....
I really need the wifi on this router working for this laptop. Let me note that it works on other laptops, so it should be an issue with hardware or settings on this laptop.
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Nov 2, 2012
I recently did an upgrade from Windows 7 Ultimate 32 Bit to Windows 8 Pro 32 Bit. I am been experiencing an issue with my wifi connectivity only on my Windows 8 Laptop (Limited Connectivity)
Apart from that the Wifi works perfectly with my Windows 7, and other mobile platforms etc. I've tried uninstalling and reinstalling the drivers and the problem still persist. I've got a Acer Travelmate 5742G
This is my Wifi Troubleshooting Report:
[IMG]res://sdiageng.dll/print.png[/IMG]
Windows Network Diagnostics Publisher details
Issues found "WiFi" doesn't have a valid IP configuration
"WiFi" doesn't have a valid IP configuration Not fixed
[Code] .....
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May 1, 2014
I have suddenly had a strange problem occur. Everytime I restart my Windows 8.1 desktop my internet connection speed drops from it's normal 50Meg to around 3Meg when running any speedtest programme. The only way to cure this is to uninstall & re-install my network adapters through device manager. All is ok then until my next reboot & then it all happens again. It is the same on both the Ethernet connection & the wireless adapter. I have tried re-installing drivers etc to no avail. Something strange about my network setup. I have also ran various virus scans but nothing showed up.
This suddenly started last Saturday & I cannot see what could of caused it, haven't installed any new programmes or anything.
All my other devices are ok including a Windows 8.1 laptop.
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Sep 13, 2013
So I just installed Windows 8 on my gaming rig. I gotta say, after being skeptical of this whole OS for a while, installing it fresh and trying it out shows just how useful (and FAST) it can be.
The only thing about Windows 8 that isn't fast is my ethernet adapter. When connected, downloads are slow, pages take long to respond, videos are constantly choppy and buffering, etc. Looking at the ethernet connection in Task manager, it looks like the connection is being speed capped at 1.0 Mbps. The graph of the speed fluctuates up and down in the low range, but hits a wall at 1.0 mbps.
This wasn't the case when I had Win 7- I could easily pull 80 Mbps on speedtest.net (Chattanooga fibre optic internet FTW). My WiFi adapter in Win 8 also does not have this problem, but I want to use the wired connection because the campus wi-fi is unreliable. I have already updated the LAN drivers, trying both the Windows- suggested driver and the one from the manufacturer website. No difference. How I can start installing my steam games and not have it take 5 years?
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Aug 26, 2014
For about a week now, my computer has had intermittent internet access. It'll work anywhere from about 10 seconds to 45 minutes or so before cutting out. When it disconnects, it usually corrects itself within the next minute or so, or disconnecting/reconnecting to the network, running the troubleshooter, or turning on/off wifi will correct the issue slightly quicker.
When running the troubleshooter, I've seen about every error it has. Usually "Default gateway is unavailable." Sometimes an IP error, sometimes "network cable is unplugged," sometimes it'll tell me I have a router or modem error, or to contact my ISP. It varies. I've seen up to 3 errors at once, and then the next time the Troubleshooter runs it'll give me another entirely. The network itself is fine. A number of other devices function consistently throughout the day as my PC has issues. This PC worked on this current network for about 3 weeks prior to failing.
Normally, it thinks it's connected. Sometimes it shows the yellow symbol in the bar and says no internet access. Usually depends on how long it cuts out for.
On an HP Touchscreen laptop
AMD A10-5745M APU processor
Windows 8.1, 64 bit
Qualcomm Atheros AR9485 802.11b/g/n WiFi Adapter
Security on the wireless network is WPA2-Personal with AES encryption
I've checked for viruses (none), refreshed the PC (not a full restore, but the one that does not remove files, just programs and settings), done a couple things in command prompt, and updated the driver.
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Sep 15, 2014
I want to know how i can limit the speed of my connection to selected devices,i have a prolink N5001 router and a 6mbps connection ,i need to assign specific speeds to different devices using the wifi(like for the phone and laptop)...
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Nov 18, 2012
I am using Windows 8 Professional. I am using a Dell XPS 1510 and am using a PCI Express Realtek PCIe GBE Family Expresscard.
I have already downloaded the latest driver from Realtek from 09/26/12. I have ran Windows Updates. No matter what the Realtek PCIe GBE Family Local Connection loses internet connection.
This card worked fine for months in Windows 7 Pro. The card works fine in Windows 8 Safe Mode. However, when logged into Windows 8 in normal mode, the card will allow and have internet connection for 1 min 12 secs to 1 min 32 secs, at which point the internet connection drops. The wifi and internal NIC (10/100) connection work fine. I've changed the NIC binding order. I've disabled the internal NIC, and Bluetooth (just in case) in the BIOS. I've tried uninstalling the WiFi to force using the Realtek PCIe GBE Family card.
I have ran procmon in order to try to figure out what if any application runs within the 1 min 32 sec timeframe that may interrupt the Realtek PCIe GBE Family card and have uninstalled any suspected applications. I've tried disabling services one at a time to see if it makes a difference.
I have tried DHCP and Static IP addresses.
The problem seems to be something within Windows 8. Something with Windows 8 disables the Realtek PCIe GBE Family internet connectivity. I've tried everything to keep the connection alive, internet works fine, I get perfect gigabit level speeds up until the 1 min 12 secs to 1 min 32 secs then all I get is no network connectivity.
The Windows 8 Troubleshooter is useless. Even though it is setup with static IP it says it can't find the default gateway. The issue is not with the router, somehow not being compatible with Windows 8 or something else. The card worked fine with the same router in Windows 7 and the internal NIC card works with the router in Windows 8 so its not that the router has problems with Windows 8.
I've also already disabled the "Allow the computer to turn off this device" option in the cards Power Management tab (first thing I tried). I've set the Power Management options on the laptop to be set to Maximum Performance.
Everything else with the laptop in Windows 8 seems fine, only this PCI express card that enables gigabit connection is failing. Don't want to use the slower WiFi or 10/100 connection those are too slow for what I need.
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Aug 9, 2013
today when i tryed to watch a youtube video i noticed i couldent play the video on my asus laptop even on 144p (useualy i can play 720p vids easily) i then i tryed with my iphone and then my macbook and it still wil not load i tryed a speed test and got about 0.05 mbps o have done everything in my power to fix it
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Jan 27, 2014
Since yesterday the internet began to act unsoundly (through WiFi). As in I never had this problem before. There were periods where it was fast enough to play some online games, watch Youtube no problem, and then it would shut off randomly. So since yesterday I have been restarting the modem with only very short term resolutions to the issue.
I accessed the modem through my web browser and it says the connection is always working fine. Despite that, I called my ISP and they claimed there was an issue, and forwarded it to Deutsche Telekom. Since then I did some experimenting and plugged my computer into the modem with the ethernet cable.
Boom. No problem whatsoever. It's been top speed and reliable.
I downloaded and installed updates for Windows today. There are 18 optional ones that I did not download yet, but I did download and install the important ones no problem. I checked the network adapters and they all state "The best driver for your software is already installed."
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Feb 13, 2013
I dual boot with win 7 and win 8. I have faster download speed when i'm in win 7 than when i'm in win 8. Obviously my router wireless settings is the same for both OS. I Googled this and it seems that it's a problem for a lot of users.If it's a question of updating drivers, my laptop is an Acer and i checked their website and they only have drivers for win 7. Could i change win 8 drivers with the win 7 one? Would that work? Are there settings in win 8 that i should check? I have a 6mbps connection and when i check my connection speed at Speedtest.Net i get about 5.25 mbps when i'm in win 7, but i get about 1.65 mbps when i'm in win 8. What is causing such a big difference in speed?
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Jun 18, 2013
My internet speed has suddenly deteriorated from what it was. I had a steady 6-7 Mb/s down and 1 Mb/s up , but now I have a constant speed like this :
I use a DGN 1000 , its around 2 years old .I have talked to my ISP (Talk Talk UK) and they tell me they do not support my router. Talked to Netgear via tech support as well and my settings seem to be correct with the newest firmware update.
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Dec 3, 2013
Every time i download something ,the internet speed start very good sometimes its 6 Mb and sometimes its 1 Mb this is an example :
and after 40 seconds or more its dropped to the half to 50 KB :
driver of network card is updated :
ipconfig /all :
screenshot of xirros :
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Dec 26, 2013
I use start 8 on both my windows 8.1 desktop and my tablet. My internet speeds were okay, but I wanted more. Based on the speed tests that I ran, it appeared to me that I was on Comcast's performance starter getting download speeds of 7.37mbps and uploads of 15.65. So I called Comcast to see about an upgrade. The tech that I spoke with stated that I already had the faster that they offer. He asked me how many icons did I have near the start button, I had 5, he told me to unpin them from the taskbar and my speeds went to DL - 57.48, the upload stayed pretty much the same 15.64.
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Sep 9, 2013
I just bought the satellite C40D and I connected wifi, but internet speed is extremely slow (.2mbps), but when i connect to Ethernet it goes unto like 19~24mbps range. My router is d link and setting is aes wpa2-personal I have done many research, but nothing seems to work.
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Jun 23, 2014
I am using Windows 8.1 and all the computers in the network have good speed but only one PC has internet issues.
I even reinstalled Windows but that didn't solve my issue.
I even reset the router, upgraded its firmware but all in vain.
If I disable the network adapter and enable it then the internet works for like five minutes but then it stops working again. I even changed the wire connecting the PC to the router.
I have also disabled the firewall.
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Dec 7, 2013
I am using a Windows 8 pro pc connected to the internet wireless. My modem is a 802.11g and my speed should be 8 mb down 1 mb up. However, on the PC I am only getting 1.2mb down, 0.5 mb up on speedtest. When I open a W7 HP laptop, I do get about 8 mb down as stated. Weirdly it is only affecting my pc. I have run the test continuously between the PC and the laptop and the laptop perform better. Tried IE and FF, the speed is slow. My PC specs should be good enough for a fast connection. No folding or torrent or whatever is running in the background, yet the pc is slow. The ping time is faster than the laptop at 42 ms.
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Apr 28, 2014
Lenovo P585. The wifi does not work all that well...... It either switches between 2-4 bars infrequently or it takes 10-20 seconds for a page to start loading. My drivers are up to date.
Recently it has gotten worse and sometimes it says I have no connection all together. My tablet and other computers connect fine enough and don't have the same 10-20 delay for a page to load.
Also a torrent site I go to frequently has not been loadable for over a month. The torrents also don't seed. The site will only load on my Windows Phone 8 with wifi on and 4g off. This lead me to believe that my ISP is not blocking the site.
I get this on any PCs in the house: Error code: ERR_NETWORK_ACCESS_DENIED
Not sure why this happens, every other page loads fine.
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Mar 31, 2013
ca I bought a new laptop hp g6 2312ax, when I connect my broadband connection to this laptop internet is very slow but the same broadband connection is fast when connected to my desktop pc which is 2003 model pentium4, I tried all sorts of changing dns or ip whatever but no use. I'm currently using a 4mbps broadband plan from bsnl (wired connection) . The download speed is around 50 kbps where as it should be around 200kbps.
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Apr 15, 2014
By "Slow" I mean from 20-30 seconds to X minutes, or never...
WIN 8.1.0 STD with IE 11 and Chrome - under Classic Shell on HP/Compaq Desktop 100 (1,48/8GB)
F-Secure 1.99. When disabled for testing, no change
Connected to:
Netgear Genie WNA 1100 Wireless USB adapter (Reports 150 Mbps)
Connected to:
Gigabyte Aircruiser Ultra N Router GN-BR32L-RH (WPA2-PSK)
Cable Connected to:
ISP Cable modem 50/10 connection. Speedtest from ISP/Authority show normal result.
Same setup OK under previous XP machine with IE 10 and Chrome. By the way: IE 11 do not render most web pages correctly either, switching to Chrome where necessary.
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Jun 27, 2014
How can i create local WIFI network without having internet access on my pc. This seems to work if I have access to internet but when i disconnect internet connection my PC ( virtual router ) cannot see anymore other devices..
All other devices that are connecting to my virtual hostednetwork are working without any problems expect my pc. What have i missed that my PC where virtual hostednetwork is running cannot see devices in "virtual" network without internet access?
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Nov 1, 2013
I'm having a serious problem trying to connect my other laptops running windows 8, the host laptop that is connected to internet with modem is Compaq Presario g56 laptop also running windows 8, I'm connected to the internet with my evdo modem and this laptop is browsing fine, I download mhotspot to share this connection, this other computers are connected but showing limited connection in their network and sharing panel, the modem have access to internet and the private network I created on the host computer also show access to internet, so why are other computers connected to this computer are not browsing with this internet connection. attached is the screen shot of the host computer this problem had been persistent for more than one week
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Sep 15, 2014
I have a brand new Windows 8 Dell Inspirion laptop, and it has a horrible internet connection. I have not downloaded any new programs and I don't visit shady websites so I don't think it's a virus. Sometimes the internet is just moderately slow, and sometimes it just completely won't move, I will type in a web address and it will "think" about loading the page for 20 minutes before finally telling me it can't.
The problem is not with my wifi, I have another laptop that runs Windows 7 and have no issues with that one, or any other device on the network. It's just the windows 8 laptop.
I have Intel(R) Dual Band Wireless-AC 3160.
I tried updating the driver, but it tells me the driver is already up to date.
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