Laptop Is Not Sleeping When Lid Closed
Aug 20, 2014
The last days my laptop is not going to sleep when I close the lid; nothing happens. When I open the lid everything is still running.
I already tried a couple of things. I restored the laptop 5 days back, but no result. Also I closed the lid feature has sleep selected for both battery and plugged in.
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Jan 30, 2014
I have about a week experience (pulled out some hair) with windows 8/8.1, but I consider myself pretty comfortable with Windows in general.
When my Windows 8.1 laptop is in sleep mode, I can wake it with a mere touch of my external bluetooth k/b without any issues, as long as the lid is opened. If I close the lid, I can continue to use it as its connected to a big Samsung plasma tv. But if I let the laptop go to sleep (or put it to sleep myself thru the menu), I am unable to wake it back; I need to pull it out from a/v furniture, open the lid and press the power button.
Is this a Windows 8 thing, an Acer Aspire thing, or worse it can't be done? Able to wake from sleep their Windows 8 laptop w/closed lid?
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Jun 16, 2014
I am having an issue where, with my laptop lid closed because I use my monitor, when I reboot my laptop it never actually comes back on. If I remember to open the lid in advance, there is no issue.
I have my settings set that when my laptop lid is closed, nothing happens.
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Oct 13, 2013
When I close "Communications Service" it always reopens.
Screenshot: Screenshot by Lightshot
Is it safe to end this process, or is it needed by windows, and if it's safe to end it how can I disable it for good?
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May 8, 2014
Most of the time when my laptop startup i got a BSO with DPC Watchdog. After a phew restarts I can login normally and nothing happens.
When i close the lid for a while and I come back my laptop also is restarted because of a BSOD. Check Logs?
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Oct 26, 2013
I have my options to turn off monitor after 10 minutes and put pc to sleep after 45 minutes. None of these work, I have run the command to see why and it says nothing that is preventing my pc from going to sleep
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Feb 20, 2013
Is there a way to make Windows 8 remember what screen you closed a program on and open it in that window? Right now, I have most of the stuff I open pinned to the task bar. How it opens now is what ever monitor I click on the program in, it opens it in that monitor. I understand the logic on that, but I was wondering if there was a way to make programs always open on a specific monitor. I.e. I always have outlook on my monitor clear to the left, visual studio in the middle, and my browser on the right. Is there a way to force those programs to always open on that monitor, regardless of which task bar I click on?
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Feb 15, 2014
When I am using hdmi as the single display, I am losing wireless when the lid is closed. Closing the lid is arranged to "do nothing" on both battery and plug. Wireless becomes:
- Not able to see any wireless networks except the only one chosen as " automatically connect" and it cannot connect to that either.
I got so upset, changed a few settings in adapter settings, messed stuff up, so had to install the OS again.
Is that something normal that wireless acts up when the lid is closed on hdmi display? It never did this without the hdmi.
Now I am using it with the lid open.
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Feb 23, 2013
When my XPS 8500 sleeps only the screen dims but I can still hear the hard drive spinning. I set it to sleep in the power options area for 5 minutes but only the monitor shuts off. If I click on sleep in the settings area it spins all the way down.
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Sep 15, 2014
When I return to my computer after it has been asleep for a while I cannot get it to restart. I have to turn the power off and then back on in order to reboot the computer.
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Jul 28, 2013
I have Windows 8 and Windows 7 installed in my desktop PC and it goes into "hibernation" after a few minutes sleep. I quoted "hibernates" because I'm not sure this is truly Hibernation, perhaps it's some special Asrock hibernation or something.
After about 20 minutes sleep, the PC starts and then shuts off by itself, but when I turn it on again, you get a black screen first (nothing else, no "resuming from hibernation", nothing) and after a minute or so all appears as you left it before putting it to sleep, as if it had resumed from hibernation.
It happens with both Windows 7 and Windows 8. I'd rather it didn't go into hibernation, but remain in sleep mode.
I've tried all options in Power Options > Change Advanced power settings, so I'm sure it's not related to power options.
I think this has to do with UEFI settings or it's some Asrock feature, but I don't which, I've tried some.
I've already disabled and deleted hyberfil.sys
Motherboard: Asrock Z77 Pro3
Processor: Intel Core i5 3450
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Dec 15, 2013
My pc will crash at random times sometimes just when surfing the internet and others when waking it from sleep it will show a BSOD. Almost every time this happens I get a message that says "your pc has recovered the video drivers" I have tried updating drivers and re-installing them and I still get this. Sometimes the pc will go for 2 weeks with out an error other times it is every 1-2 days. I have Attached the Diagnostics information from the tool. I do not know if the issues are related of not.
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Sep 15, 2014
When i start a game, usually wow or league, the game doesnt start. The process stays active and I cant shut it off and a couple of minutes later I get the BSOD with the message driver_power_driver_failure. This can also happen when I
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Apr 14, 2013
I have an Asus UX31A with WIndows 8 Enterprise VL. Every time I wake the system from sleep, I hear the system chime as if a device is attached, unattached, and re-attached. I don't know what as it happens at the login screen and I'm not fast enough to see if anything appears in the taskbar.
After logging in, I get this window (see below; I had to remove a couple things I don't know if I can show). If I follow its directions, I restart and go about life until I put the system to sleep again in which the process repeats. As I write this I'm finishing a bunch of updates so perhaps that has something to do with it (I have a lot of Office and SP1 for SQL Server that I've been putting off along with a healthy swath of optional OS updates).
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Feb 11, 2014
I've been trying to configure my brand new hp PC with Windows 8.1 pro to auto-sleep but I have been unable to do so. If it hit the power button or select sleep from the menu it will sleep, however.
I ran powercfg/energy and it appears from the report that this is the issue:
System Availability Requests:System Required Request
The device or driver has made a request to prevent the system from automatically entering sleep.
Requesting Driver Instance HDAUDIOFUNC_01&VEN_111D&DEV_76E0&SUBSYS_103C2B04&REV_10014&3288eeae&0&0001 Requesting Driver Device IDT High Definition Audio CODEC
Why audio codec would prevent sleep? Is there anything I can do?
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Dec 14, 2013
Don't think my OS was backed up since I was using the Home Premium version, but any recovery of files data and/or GNU licensed programs will be extremely useful.
My camper van was broken into and the OEM support disks are gone as well. Used the standard MS back up procedure on an external usb disk drive. The latter is back home, which I could FedEx to where I'm staying for the winter.
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Jul 30, 2014
my HP laptop keeps turning itself off. It doesn't shut down, just turns off. It isn't running out of charge according to the thing(cant think of what to call it) that shows me how much charge it has left, the charger does have to be plugged in for it to turn on again. It also doesn't seem to be overheating. No warning messages or anything.
When I load back it up again it takes a lot longer than usual, it's not updating.
For a bit more annoyance when it does load up Google Chrome wont start until I restart.
Not so bad if it breaks now as the warranty only has a few months left.
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Sep 15, 2011
One thing I noticed about Windows 8 is that there doesn't seem to be an obvious way to put my laptop into hibernation. For clarification, this means that that everything that is loaded into the RAM is written to a file on the HDD. The device then fully powers down. Upon pressing the power button again, the device will resume, similar to the way it does in sleep mode, but without have the power drain associated with storing the windows session in the volatile memory.
I went into the power settings and enabled hybrid sleep for both plugged in and on battery, but when I clicking on the power option in settings (by using the shortcut Win + I or by moving your mouse to the bottom left corner of the screen) there is only an option to put it into sleep mode. I know that it isn't doing hibernation because when it goes into hibernation, you must press the power button to bring it out of hibernation. I want it this way to reduce battery drain and to prevent accidental resuming if the laptop somehow opens while in my backpack...
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Jul 20, 2014
The case is pretty much, having to push down (with not much force) where the harddrive and RAM is and where the enter key is whilst pressing the power button, sometimes this doesn't work, it normally turns on then turns off within a second, once it turns on it's fine but if it gets moved the slightest bit it just turns off, i've opened it up, checked the HDD connection and it seems okay, check the wiring of the laptop and it's all fine and the RAM is in snug, the screws are all in
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May 12, 2014
today I came back home, turned on my laptop normally, and it didn't go through! My laptop is a Toshiba Satellite L675D, originally equipped with Windows 7 and then I upgraded it to Windows 8 with an original code. Basically, after a turn it on, the fans start for a couple of seconds and then they go really quiet (but I can still hear them) while nothing happens on the screen. It remains completely black for the whole time! The laptop is clearly on and the lights of the charger and of the power are enlighted. I tried using just the charger, just the battery, and both of them, but nothing changes.. Plus the CD reader looks to be working properly.
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Feb 5, 2014
I am not able to download the utility as I am sending this query on my desktop.
I never registered or signed on to Xmarks. I now have an Xmarks white box with blue trim and "log in to Xmarks" on my laptop. I cannot access any of my sites, email or do anything on my laptop due to this white box on the screen. I am not able to type into this apparently "sign in box". I can move this "Xmarks" box around my screen but that is all I can do with it. I do not know where it came from or how it got onto my screen. It was there a few weeks ago and then it disappeared, now it is back again.
I am able to get into Control Panel, I tried to delete Xmarks in Control Panel but it is not listed in the programs so I could not delete it from my Laptop.
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Apr 26, 2014
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1, 64 bit
Processor: AMD E2-3000 APU with Radeon(TM) HD Graphics, AMD64 Family 22 Model 0 Stepping 1
Processor Count: 2
RAM: 3546 Mb
Graphics Card: AMD Radeon HD 8280, 512 Mb
Hard Drives: C: Total - 453298 MB, Free - 397937 MB; D: Total - 22401 MB, Free - 2263 MB;
Motherboard: Hewlett-Packard, 2128
Antivirus: AVG AntiVirus 2014, Updated and Enabled
My hp laptop came with Windows 8 and I was not impressed. I heard that 8.1 was what Window 8 was supposed to be, so I did the recommended download on April 20,2014 and my laptop has worked terrible ever since. I can get some emails coming in, but I can send non out on the Incredimail that I have used for years. My hp Solution Center is not available because it has no download for this new operating system. If I use my web mail host email page, I can no longer open pdf files, when I try they just disappear forever. Other emails will just disappear as well, when I am reading another email. Sending messages on my Facebook page is no longer possible, it shows that it has left, but all parties I have sent to have received nothing. All of my system pages say I have Windows 8.1 now and I see know 8 anymore. If it is impossible to get rid of 8.1, how do I make it run properly?
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Apr 2, 2014
as I use for my other laptop? Or would there be a safety issue and would it mean that the two laptops would have the same Microsoft account?
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Sep 11, 2013
I have a new Windows 8 laptop and have acquired Windows 8.1 RTM. The install, unlike the Windows 8 install, prompts me for a key. When I installed Windows 8, the installer simply picked up the key stored in the BIOS, as there was no prompt.
Now, however, in 8.1, there is a prompt, and of course I have no way of obtaining the actual key in the BIOS. Is there a way to either force it to pick the key somehow, or is the true way to read the encrypted key in the BIOS so as to enter that at the prompt?
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Feb 17, 2013
I had this problem and so have tons of other people looking for a way to fix it. You close your laptop lid only to discover - sometimes.. not all the time, the PC will not wake up from sleep. Hitting buttons, moving the mouse, nothing works. You wind up hard booting the system to get back in.
My solution involved checking that Sleep mode under Power Options was actually activated to begin with. People don't want the PC going blank on them so they set all options to Do Nothing under "Change what happens when I close the lid". This is the wrong thing to do. I had everything set to Do Nothing. What should have been checked was Sleep. This will put the PC into sleep mode and you can wake it up by moving the mouse.
However we don't want it to work this way. We want to close the lid and have the PC not go into sleep mode at all. Even if under "Choose when to turn off the display" and "Change when the computer sleeps" and all your power plan settings are set to "Never", some PC's will still give you a black screen when you close the lid as if your going into sleep mode. As if something is clearly not working. It's not really going into sleep mode. It's fooling you. It's wonky. I have been unable to determine the cause of this but if actually activating sleep mode fixes the problem, then so be it. The next step will be to get out your shotgun and blast the sucker - nobody wants that.
Because this sleep mode did sometimes work under "Change what happens when I close the lid" with all settings set to Do Nothing, it seems that the bios or some hardware based function is controlling what happens when you close the lid. Choosing to activate the sleep option from Windows seems to override that function. I could be wrong about what is actually happening here, I'm just going on appearances. I'd rather my display never darkens at all even with the lid closed but I'll take this fix for now.
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Sep 30, 2013
Recently I did a clean reboot(or something like that) on my laptop.
Now when I hibernate it and I turn it on all it shows is a blank black screen.
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Jun 26, 2013
I have a Acer Aspire 7250-3821 laptop windows 8 when I turn on my laptop I go through 4-steps to get to my desktop. I would love to raise the top on my laptop and go straight to my desktop I have tried to reset what my laptop does but nothing I do gives me the start up I would like to have. how to accomplish the startup I need when raising the top of my Acer Aspire laptop.
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Nov 19, 2013
I have a lenovo twist thinkpad with windows 8 on it but recently it's been showing a message with a blue screen that says Kernel inpage data error and would just reboot the computer. But today it showed the message and when it came back on everything was gone even the apps. There is nothing on the desktop but the recycle bin. I can't lose my work.
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Nov 30, 2012
I was having problems with my new computer (HP Envy m6, running windows 8). It was not signing me out properly and would not shut down. I thought that maybe I just needed to update the windows software. But upon updating the software and turning my computer back on it gave me a black screen with one blue box that says "Selected boot image did not authenticate. Press <Enter> to Continue. If I press Enter the computer the computer turns off (turning back on displays the same message). If left on nothing changes and it will continue to run the computer.
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May 15, 2014
I noticed a (very long) thread that is exploring issues with Windows 8.1 not sleeping properly, and while I've also had issues putting my computer to sleep, I'm more concerned right now with its inability to hibernate. I've been having my laptop hibernate most nights since I got it last year, and it's been working fine (with the occasional shut down instead of hibernation) up until a few days ago. It will not hibernate anymore. I have every power option set to 'hibernate': it's supposed to go into hibernation automatically when I close the lid, push the power button, anything. I've also set up a shortcut on my desktop that used to put it into hibernation, but now, when I go to wake it up afterwards, I've found its has shut down and closed all my apps and documents. At first I thought I was waiting too long between sessions and it automatically shut down after 12 hours for example, as I've recently come home from college and I'm going longer between wake-ups, but last night I put it into 'hibernate' and an hour later tried waking it up only to find it had had shut down again.
I've got Windows 8.1 but hibernate was working for weeks on it until recently. I've DEFINITELY got hibernate enabled in my power options, I've checked about a million times. I don't think I installed or changed anything around the time I started having these issues.
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Jul 10, 2013
I bought an ASUS N56VJ laptop in February of this year, 2013. It has suddenly shut down six or seven times. This happens very randomly and with no pattern that I can see. It's not an overheating issue as I'm monitoring the temperature with ReatTempGT (and it often happens after only being on for a few minutes). I managed to find an error when I checked the event viewer that was from approximately the time that it happened. I'll post the information below.
[ Name] Log Name: System
Source: Microsoft-Windows-Wininit
Date: 3/7/2013 4:12:59 PM
Event ID: 11
[Code]....
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