Internet Connection Slow - New Laptop Fluctuates Between 90 And 120.0 Mbps
Aug 3, 2014
My old laptop was stolen, so I resorted to craigslist a new laptop. Fairly new laptop in good condition, w/ windows 8. I don't know if it's windows 8 or the laptop, but my old laptop got consistently 150.0 Mbps. This new laptop fluctuates between 90 & 120.0 Mbps.
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Sep 15, 2014
I have a brand new Windows 8 Dell Inspirion laptop, and it has a horrible internet connection. I have not downloaded any new programs and I don't visit shady websites so I don't think it's a virus. Sometimes the internet is just moderately slow, and sometimes it just completely won't move, I will type in a web address and it will "think" about loading the page for 20 minutes before finally telling me it can't.
The problem is not with my wifi, I have another laptop that runs Windows 7 and have no issues with that one, or any other device on the network. It's just the windows 8 laptop.
I have Intel(R) Dual Band Wireless-AC 3160.
I tried updating the driver, but it tells me the driver is already up to date.
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Nov 11, 2013
I have an existing system that I have updated with Windows 8.1 with no problem. I also have a system for my daughter that I would like to do the same for, however, the internet connection is EXTREMELY slow. Is there some way I can download and save the update to my existing system and then copy thee update the other system and do an install?
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Mar 31, 2013
ca I bought a new laptop hp g6 2312ax, when I connect my broadband connection to this laptop internet is very slow but the same broadband connection is fast when connected to my desktop pc which is 2003 model pentium4, I tried all sorts of changing dns or ip whatever but no use. I'm currently using a 4mbps broadband plan from bsnl (wired connection) . The download speed is around 50 kbps where as it should be around 200kbps.
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Aug 3, 2013
My new laptop will randomly disconnect from the internet but still remain connected to my wireless network. I've unchecked the box allowing the wireless card to be powered down, I've done ipconfig release and renew, and I've checked my drivers but none of it has fixed the issue.
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Aug 31, 2013
I have question about asphalt 7. I have a windows 8 dell laptop, I downloaded Asphalt 7, and it runs awesome. the only problem is, I cant play "multiplayer" pop up says "disconnected" "no internet connection available" but that is not the case.
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May 19, 2013
I had a BSOD on my week old Samsung 350E7C laptop. It was a Power_Drive_State_Failure. It has since recovered but now every time I try to go on Youtube, my internet connection just stops working. No pages will load and I have to disable my Wi-Fi and re-connect. I have tried several browsers, but the same issue happens.
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Sep 8, 2013
My Windows 8 laptop is having some WiFi connection issues.
Basically what happens is that every 5-20 minutes I cannot access the internet on browsers and the wifi connection is listed as "Limited".
The laptop: ASUS Vivobook S200E
The WiFi: Sky wireless router (no idea about model, it's almost two years old) But what I will say is that my Windows 7 laptop never skips a beat on this network, nor does my wife's Mac, nor do our 2 Android tablets, the iPad, the iPhone, the Android phone, and various devices that our friends connect when they come round. Literally no other device has any problems on this network, so I know (by the process of elimination) the Windows 8 laptop is the one with the problem.
In order to fix the issue I have to disconnect from the network, wait about 30 sec and reconnect again.
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Sep 9, 2013
I just bought the satellite C40D and I connected wifi, but internet speed is extremely slow (.2mbps), but when i connect to Ethernet it goes unto like 19~24mbps range. My router is d link and setting is aes wpa2-personal I have done many research, but nothing seems to work.
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Aug 9, 2013
today when i tryed to watch a youtube video i noticed i couldent play the video on my asus laptop even on 144p (useualy i can play 720p vids easily) i then i tryed with my iphone and then my macbook and it still wil not load i tryed a speed test and got about 0.05 mbps o have done everything in my power to fix it
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Jun 23, 2014
I am using Windows 8.1 and all the computers in the network have good speed but only one PC has internet issues.
I even reinstalled Windows but that didn't solve my issue.
I even reset the router, upgraded its firmware but all in vain.
If I disable the network adapter and enable it then the internet works for like five minutes but then it stops working again. I even changed the wire connecting the PC to the router.
I have also disabled the firewall.
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Apr 8, 2013
I just brought a new Gateway desktop PC. It had Windows 8 preloaded on it. I am experiencing very slow internet speed.
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Dec 7, 2013
I am using a Windows 8 pro pc connected to the internet wireless. My modem is a 802.11g and my speed should be 8 mb down 1 mb up. However, on the PC I am only getting 1.2mb down, 0.5 mb up on speedtest. When I open a W7 HP laptop, I do get about 8 mb down as stated. Weirdly it is only affecting my pc. I have run the test continuously between the PC and the laptop and the laptop perform better. Tried IE and FF, the speed is slow. My PC specs should be good enough for a fast connection. No folding or torrent or whatever is running in the background, yet the pc is slow. The ping time is faster than the laptop at 42 ms.
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Aug 7, 2014
I have a Asus Laptop operating with Windows 8.1. It connects to wifi but none of the desktop icons can get to the Internet. Meanwhile most window tiles in the start menu have Internet access . For example I have the application "MegaTube" and that application has access to the Internet. As well as the weather app, which updates when connected to the Internet.
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Sep 25, 2013
when launching the game on a fresh Windows 8 install, the Rockstar Social Club seems to think there's no internet connection, hence I can't activate and hence I cannot play the game. I tried to completely remove both AV and firewall but to no use. I also tried whatever tips google have to offer - nada works.
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May 16, 2013
I have a laptop I bought last fall with Windows 8. Everything has worked fine until just now. I had internet a moment ago and now it is telling me that there is no connection available. I have checked to see if the wifi was turned off. ALl my other devices are working fin. I went to check that the wifi was turned on in the laptop and it shows no wifi at all....
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Sep 16, 2013
I was using Windows 8. My internet is "Radio" using a Bullet which is connected to my PC. So, I create a new Broadband connection (PPPOE) unde Windows. After creating it, I put the "service" and manually connected to the internet. But after restarting, and loggong into my account it shows me a windows where I had to put login and password, and I also marked "automatic connection when login, and worked fine.
After installing Windows 8.1 Preview it seems that it was removed. Because after creating a new connection and restarting my computer, there isn't any window anymore to create my automatic connection. I can connect only manually clicking on the Icon on tray.
I thought that this option of windows 8 would be back on final release, but it wasn't. How can I can configure my computer to connect automatically after login to my account, because I don't like to connect all the times manually.
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Aug 27, 2014
I bought i new TOSHIBA Satellite C55D - A - 15H it came with windows 8.1 but I didn't liked it so I installed Windows 7 Ultimate and now i'm getting slow wireless and Ethernet speeds. I tried to reinstall drivers and so on. Btw other computers are getting much more Internet speed than i'm getting.
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Apr 15, 2014
By "Slow" I mean from 20-30 seconds to X minutes, or never...
WIN 8.1.0 STD with IE 11 and Chrome - under Classic Shell on HP/Compaq Desktop 100 (1,48/8GB)
F-Secure 1.99. When disabled for testing, no change
Connected to:
Netgear Genie WNA 1100 Wireless USB adapter (Reports 150 Mbps)
Connected to:
Gigabyte Aircruiser Ultra N Router GN-BR32L-RH (WPA2-PSK)
Cable Connected to:
ISP Cable modem 50/10 connection. Speedtest from ISP/Authority show normal result.
Same setup OK under previous XP machine with IE 10 and Chrome. By the way: IE 11 do not render most web pages correctly either, switching to Chrome where necessary.
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Sep 15, 2014
I'm new to Win 8.1 but I'm fairly tech-savvy. I've got a new Toshiba Satellite S55 B5289 with Win 8.1, connecting to the Internet via Time-Warner over wifi. I'd go into the details of the wifi and router, but given that I've got a month-old HP with Win 7, and a 2-year old Samsung Chromebook sitting here with the Toshiba, all three running Chrome as opposed to IE, and the other two getting significantly better speed, I don't think those details are really critical.
This problem has been going on since I brought the new laptop home, but I've carefully uninstalled all the bloatware that came pre-installed, and made the standard Chrome tweaks [unchecking the hardware accelleration] nothing has worked. Yesterday I took it to a friend who has a computer repair business and he tuned up a lot of the things inside Win 8.1 that I had no clue about - as I understood it, making 8.1 run Chrome without going *through* IE. I didn't pay as much attention to that as I should have, but essentially everything seemed to be working very well. His Internet connection, however, is lightning fast, and connecting to that wifi, things were downloading and running spectacularly well. Just what I'd expected - or at least hoped for - when I bought it.
Using it at home today, the problems have resurfaced. Loading emails, for instance, is not quite right. Images in the emails frequently don't load properly - it will stutter and often stops in the middle of an email. If I click on a link, there can be a significant delay before the page loads. Videos buffer every few seconds and even when I let the entire video load, it still plays spastically.
All of this is in Chrome, using tabs - which I always do. Yes, of course I could clear the cache, start fresh, use no tabs, let one thing load at a time, but that's not what I have ever done, so this is real world testing. The most telling detail, though is the download speeds I'm getting.
Running Speedtest on all three machines, the ping is basically the same, but on the Toshiba, it frequently can't even finish the download test. It just stalls to a halt. The Chromebook gets a download speed of 5.75 and the HP gets 21.31. We pay Time-Warner for 20, so I'd really like to see something like that on the Toshiba.
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Aug 6, 2013
I have a clean Windows 8 install with latest updates. I plugged the computer into LAN via standard ethernet cable and everything looked alright, however, it seems that there is some problem with downloading files (be it through browser or a different service, such as win update). Usually the download starts normally, downloading about 5-7 megabytes, but then the download freezes, as if the internet connection had disconnected. Thing is, it hadn't, I can still browse websites and ping hosts. The downloading sometimes randomly resumes for another 700 kilobytes to 2 megabytes, though generally not more. Other computers not running windows 8 in the LAN do not have this issue, which leads me to believe it's not connected to router nor ISP.
Sometimes, it also fails to load a webpage, hanging untill a manual refresh is performed or untill I replug the ethernet cable.
- Update ethernet drivers
- Try different speed & duplex
- Update windows to the latest
- Disable windows firewall and smartscreen
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Aug 6, 2014
Every hour on the hour, I lose the Internet connection with the follow error sequence:
The Base Filtering Engine service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service. The Diagnostic Policy Service service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service. The Windows Firewall service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service. The Network Connected Devices Auto-Setup service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service. Eventually (300000 msecs later), it usually restarts (but not always - I need to do a reboot).
The following is the TSG Sysinfo:
System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1 Pro, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU E4500 @ 2.20GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 2815 Mb
Graphics Card: NVIDIA GeForce 8400GS, 512 Mb
Hard Drives: C: Total - 476929 MB, Free - 268600 MB; Q: Total - 476936 MB, Free - 437872 MB;
Motherboard: ASUSTeK Computer INC., Benicia
Antivirus: Windows Defender, Disabled
(I don't know why it says Defender is disabled, it is running and enabled).
Here is the ipconfig /all dump:
Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.
C:WINDOWSsystem32>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : baysyshost1
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
[Code] .....
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Jan 19, 2014
I just got a new laptop (Asus s400ca) and I've been having wireless connection issues from the start. It originally had windows 8.0. I thought it would change when I went to 8.1. It hasn't. I have tried to reinstall the drivers. I've done several commands that I have seen around different forums. Today was the first time I have been able to access my wireless, however the speed is extremely slow. I went to speedtest.net to see what my average ping was and it was 2238 and my download speed was .17 mps and my upload speed was .13. I compared with wifes computer and hers is running a download speed of 17.6
Here is my ip Config
Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.
C:WINDOWSsystem32>ipconfig /all
Windows IP Configuration[code].....
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Feb 1, 2014
Recently bought 3 laptops for the household (1 HP Envy TouchSmart m7 Sleekbook, and 2 Gateway NV570P10u Touchscreen Laptops)
Laptops came with Windows 8, I immediately upgraded to Windows 8.1 so I cannot say if things were working when I had Windows 8
I have all these laptops connected to the Internet via DLink-Dir655 Router. Additional devices connected to the router/internet are a wireless printer, server running Windows Server 2008, laptop running Windows XP Professional, and a laptop running Windows 7 64-Bit Home Premium (along with couple cell phones running Android). All other devices have absolutely no connectivity issues ... Only the 3 laptops running Windows 8.1 keep giving us headache to a point we can hardly connect to the Internet using these (Winows 8.1) laptops
Interestingly, when I connect laptops via Ethernet cable connection is "little more stable" but I still get disconnects ("page cannot be displayed" errors) which leads me to the conclusion that it is not Wireless card always but Router or its settings are also playing a role.
We can focus on HP laptop to address this issue. It has Intel Centrino N-2230 as its built-in wireless card. Was having lots of disconnects or pages partially displayed but when I attached an old MediaLink Dongle (USB WiFi Card), internet connection became lot more stable. It is atleast 10x more stable compared to built-in wireless card but I still gets disconnected even with this dongle (and Ethernet cable as mention before)
PS: I tend to believe it is router's compatibility ... Otherwise why Ethernet Cable is giving the connectivity issue? But router is listed as compatible with Windows 8 on MS Website and Ethernet connection is 10x more stable than Wireless connection.
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Sep 20, 2013
I have an iPhone 4 and it has the ability to share its 3G data connection over USB (or WiFi)
When I had Windows 7 and I put the option to share over USB, the minute I put the iPhone 4 in over USB, the connection would automatically be detected and used. But with Windows 8, I am forced to use the WiFi feature which is bad for my battery and speed and I wouldn't prefer this of course.
How to set up Windows 8 to use the internet connection over USB?
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Mar 25, 2013
My Windows 8 computer is not connecting to the internet even tho it is connected to the internet via ethernet cord. Also My computer is moving incredibly slow and I cannot even get to the control panel, much less edit the network options. When I try to do so, my computer freezes up. I am currently using my sister's laptop.
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Dec 13, 2013
I bought a desktop with windows 8 on it. Decided to put seven on it, found out the drivers didn't work. I am trying to go back to 8, but I cannot install 8 on 7 due to no internet connection (the product key won't activate as there is no connection). I cannot install Windows 8 from USB/dvd from the boot up. My computer doesn't let you select the DVD/USB option, even though I changed it in the bios where it would prioritize the USB/DVD before booting.
Anyways, is there away around this? I just want to get Windows 8 back up and running. : ( I have also bought a Windows 8 pro key a while back (for my own laptop, deactivated now). I really want to put it on my new computer...
As of now, I am stuck with Windows 7 with no internet connection. The farthest I can get to is entering the product key and the installation stops because I have no internet connection due to faulty drivers.
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Jun 11, 2014
I just got done upgrading my wife's newer desktop PC that had Windows 8 on it. Did the simple (but LONG) upgrade to 8.1.
Now this PC can NOT access the internet. In Network settings, it's showing the Network Adapter and Access point have a strong signal off my Wi-Fi router, but when I open a Browser or Email NOTHING !!
I've checked Firewall settings etc.... to no avail.
Also, this PC is showing a DIFFERENT access point than my other devices that connect through my Wireless router.
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Mar 22, 2013
My laptop keeps losing internet connection. It appears to remain connected to the router but not have actual internet connection. I have pinged the router thousands of times and have no packet loss so I don't suspect that is the problem. I've tried the internet connection on a computer running Windows XP, one running Windows 7, and one running Mac OS X and none of them have trouble staying connected, so it appears to be a problem only with this laptop.
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Jan 7, 2014
The installation went easily and everything is set up but the Activation Wizard says it can't find an internet connection (which is nuts because I have Hughes Gen4 and have no issues with it, both wireless or wired).....and there is no phone number in the US to activate it anymore. Now what?
This is a full legal version and has already been updated by Windows Update so there are no issues with the product itself either.
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Feb 15, 2013
my internet connection dropping every day, usually around 2-3 times per day. Internet goes off for a second or two and it comes back. Usually this wouldn't be a problem for me but I am a professional poker player and every time internet goes off, I loose all my active tables in poker lobbys (due to reconnect) which is unacceptable and a serious problem for me.
I have tried this now on both Windows 7 x64, as well as windows 8 x64, and same problem continue to happen after freshly formatting my PC. I am connected directly to my ISP modem and I have also connected another computer(laptop) in same way to determine if it's a computer issue and this problem isn't happening on my laptop.What Have I done so far?
-Updated latest driver, changed cables, disabling and replacing LAN cards, disabling sleep modes.
-Formatted my computer (Went back to Windows 8 from win7 as I thought this might be the issue but it isn't)
-Tried removing programs such as NOD32,Utorrent,etc..
-Talked with ISP who replaced the modem and confirmed it is stable and not dropping connection on their side.
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