Hardware Drivers :: Phantom Local Disks In Explorer
Nov 12, 2013
External hard drive I'm using with my Windows 8 laptop.
First a little background. I had a desktop computer whose hard drive I replaced, so I decided to use the old hard drive (a WD6400 SATA drive) as an external (using a SATA to USB docking station) to use between my Windows 8 laptop and my dual boot Mac OS X/Ubuntu desktop. I formatted the drive as NTFS and it worked fine with the dual boot machine, however when I connected the drive to my laptop it wouldn't show up in explorer!
After a bit of digging around on the internet I managed to get it to show up by going it to Disk Management and assigning it a letter drive and path (D/) which worked fine until I removed the HDD from the computer. What I noticed was that after removing the HDD the path (D/) remained in explorer as a kind of ghost and the next time I connected the HDD I had to reassign it again using disk management, this time using (E/), as (D/) was unavailable. I'm now up to (F/) with this drive and I can't seem to get rid of these 'phantom' drives in explorer.
I have tried restarting the computer etc. How do I remove the Local Disks (D, E & F) from explorer and then is there any way for me to just permanently assign a letter to the drive so it will show up when I connect it and also disappear when I remove it?
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May 9, 2014
Alright, so I was in another OS, and decided to copy over some files. The problem is when I got into Windows it gave me disk errors. So I allowed Windows to repair them automatically, and everything was dandy. But the files that were transferred are nowhere to be seen on both Operating Systems, but the disk space is still being taken up (About 100GB) so how on earth do I get rid of this phantom space?
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Oct 1, 2013
Either with my startup today, or sometime in the last day or two, all my drives/partitions in Windows Explorer (and XYplorer) have lost their labels and are now showing as "Local Disk." Looking in Windows 8 Computer Management and EaseUs Partition Manager, the labels are there, as shown in the screenshot. I ran all three main repair modules of Yamicsoft Windows 8 Manager and there have been a few reboots, but still the same.
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Dec 29, 2013
Its been 2 hours since this problem occured. i started my laptop and saw that some icons were white, when i clicked on the icon it says "The drive or network connection that the shortcut Counter-Strike.lnk refers to is unavailable.
This is the screenshot of my disk management. I have very important data in these drives
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Dec 17, 2012
I am setting the first of several Window 8 systems. On my first unit, I have a phantom "Other User" user show up at login, that is not a current user that shows up in the User Administration. It is always the default user the system tries to log in to at startup, but since it isn't a real account, it can't be logged in.
How do I delete it, when it doesn't show up as a valid user to be managed? I also have a single local user (no Password) and an Administrator account (well protected), and after the "Other Login" user login fails, ? can go back to all user screen and select any other login and they work properly. .
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Jun 3, 2014
I have a Lenovo laptop running Windows 8.1. I run a number of VB6 programs. One is an estimating system that makes use of .dat files. When I first install the program and the files, everything works fine.
The problem comes when I 'over-write' a .dat file with a newer version, with some basic cost changes (the file updated on a different computer which contains VB6). As I 'paste' from a USB stick it asks if I want to over-write, which I obviously agree to.
However, as I run the program, I still appear to be using data from the previous file! The latest update figures are ignored.
To check this out further, I have even deleted (removed completely) the .dat file from the appropriate directory, but when running the program it still inputs data from the original file.
This leads me to believe there must be another copy of the file open somewhere (hence the phantom!), possibly as a 'last used' reference.
I have been on to the taskbar and ensured I have unchecked the two boxes about retaining files etc.
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Mar 10, 2014
I recently broke the screen to my asus n56vz. I ended up removing the whole top panel and removing the inverter cord.
I plugged in a external monitor and it worked fine at first. When i restarted i noticed that it starting running hotter and displayed a second option on a 768p monitor. My 1080 aoc was made the main display seen though its not the first monitor its second.
I tried to delete or disable the second monitor but i could not. What should i do?
I used to have 33c temps idle and not its 50c. It used to display only the external monitor. Now it displays 2 and the 2 is my main.
I dont have any recovery or 8.1 disks... I tried a refresh and it said "missing files" so i cant even do that...
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Aug 24, 2013
Windows 8. My laptop has been experiencing problems lately, and i'd like to start fresh. I realize there is an option to reset your laptop (deleting all your files and start new) but i have one question. Since my laptop came with windows 8, i have no installation disks for them. I've read in this article here, Windows 8 features a reset button: Re-install Windows without a disc - Liliputing , that the windows 8 image-thingy (im not good with computers so i dont know the correct terms) is "built in" to the operating itself. Would this mean that i am able to reset my whole laptop (deleting everything and set to factory settings) without having to bother with burning disks and such? If so, would it mean that this is as simple as clicking one button and letting the laptop do all the work?
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Mar 21, 2014
"Convert dynamic" is failing and my specific need is that I have to create dynamic disks as part of testing. Whats the command in 8.1 for this??
Or is this unsupported in 8.1??
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Jan 6, 2013
I bought a new PC the other day, and it has Windows 8. It advised me to make recovery disks, so I started the Setup Wizard. However, when it tried to actually burn the first disk there was an error, and it didn't complete.
Now, when I try to do the recovery disks again, right after it has prepared the files, the following error comes up: "Unhandled Exception: cannot create a file when that file already exists.".
So i'm a bit stuck. Is there a way to get my recovery disks done?
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Sep 17, 2013
Both optical drives are shown as working properly in Device Manager, but 70% of the time will not read data DVD disks. That includes data disks burnt using Nero and ISO Joliet format; and either mutli-session or finalized after burning. And disks formatted like a flash drive in UDF format using Windows 8 burning software. And is the same for R or RW +/- disks.
Rebooting sometimes fixes the program, other times not.
I have an Intel mob and CPU but Intel do not support drivers for Windows 8 so all drivers are generic Windows 8. Running driver update from device manager says all drivers are up to date.
I also intermittently, but regularly, get the printer and webcam USB2 drives not detecting these devices. And occasionally the USB3 external hard drives. USB drivers are also up to date.
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Jun 11, 2014
All of a sudden I have 4 Removable Drives on my windows 8 machine. I've tried removing these, but they return as soon as I restart.
I went into computer/disk management, right clicked each and uninstalled the driver, but no way. So I went to Device Manager and first disabled and then uninstalled each one of them, but still they exist immediately on restarting the system. They react to "eject" on right-click by stating
The disk drives as seen in Device Manager are:
Generic - Compact Flash USB Device
Generic - MS/MS-Pro USB Device
Generic - SD/MMC USB Device
Generic - SM/xD-Picture USB Device
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Jul 13, 2014
I have a Samsung 700T (tablet) for work running Windows 8.1.
I connected via USB a HP Laser Jet 400 printer. After connecting I received an error. I researched it and found it was due to HP's Smart Install. The Tablet recognized the printer initially as a USB Mass Storage device and the drivers conflicted with it. Once I turned off the Smart Install on the Printer, everything loaded fine and printed fine. No problem here. HOWEVER!!! In My Computer, I showed a HP CD ROM as an accessible drive which was weird since I obviously didn't have a CD ROM hooked up. I figured it was due to the smart install. I didn't think anything of it and that it would clear itself since no CD or drive was present.
Fast forward,
I had to reboot my tablet to allow other updates to finish. Upon restarting I get the error "Remove Disks or other Media. Press any key to restart"
There is obviously nothing in/hooked up to my tablet so there is no media. I believe the OS is viewing the HP CD as still in the drive and is not proceeding to boot.
Note, I obviously can't load windows since it won't boot, so I don't believe I have any way of ejecting or deleting the CD or drive.
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Jul 25, 2013
My daughter brought her Gateway NE71B laptop to me because it was running like a snail. She had NO anti-virus software so I plugged in an external HDD and created what I thought was a Recovery Partition. When I had the computer boot to the external drive I tried the auto repair twice and failed both times.
When I tried to recover from the external drive I got an error message that said I/O error that could be caused by the fact that a portable device needed to be plugged in to continue.
Didn't know what to do so I unplugged the drive and tried again. No bootable devices found. Plugged the external drive back in and got the same I/O error. So I thought I'd just order the recovery media from Gateway. The day it arrived, I put the System Recovery disk in, It booted to the recovery screen with 3 options; Full recovery (original factory setup), Full recovery after removing data and Exit. I've tried both the first 2 options and up pops a window that says; Recovery must be done in Legacy Mode.
So I changed the bios from UEFI to legacy, restarted the computer with the Sys. Disk still in DVD tray, It start to load the recovery screen and up pops a window that says; Recovery Can Only Be Done In UEFI Mode.
If I were to guess, I would say I have an MBR virus and it's playing tricks with me. I've ordered a new identical hard drive to install when it arrives and hope to be able to get the recovery media to get back to normal.
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Mar 25, 2014
it goes thru all 3 disks and then says failed...I have reset EUFI and CSM & formatted drive...it is maddening....I have 3 HP 2000 doing the SAME THING!!! what is going on with simple wipe and reinstall FROM THEIR recovery media...the other 2 are Toshiba using USB...
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Apr 19, 2014
Setting up a dual boot with Win 7x64 on a 120GB SSD. The partition for Win 8 has 48 GB, but the install is failing: "Windows cannot be installed to this disk. The selected disk has an MBR partition table. On EFI systems, Windows can only be installed to GPT disks." The first time I tried with the partition formatted, the second with it unallocated, both getting the same result. What am I missing?
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Sep 28, 2013
I downloaded MICROSOFT.WINDOWS.8.1.RTM.X64.ENGLISH.DVD but it wants a product key when I boot from it.
I thought it was supposed to take the product key that is embedded in the BIOS? UEFI is on on BIOS. Am I using the wrong version of Windows 8 DVD?
Toshiba C855-S5350 . I believe it came with Win 8 (regular) x64 . I just want to reinstall the OS.
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Jun 22, 2013
Not sure if it's Lenovos only, but trying to migrate Windows 8 OEM to an SSD has been a huge pain in the ass. This process should not be as difficult as Lenovo/Microsoft has made it.
I purchased a Y400 along with a 256G SSD. I'd like to clean install Windows onto the SSD, I did not want to copy image. I went through forums for hours trying to put a recovery system on a usb with no luck (even with the instructions given by a Lenovo moderator on their website), I kept getting "missing partition drive". I broke down and paid Lenovo the ridiculous "shipping charge" of $59 for the recovery disks.
These are my steps so far:
-My SSD is installed and I removed the HDD (until Windows 8 was installed, I'd then format it)
-Put Disk 1 into the optical drive (Disk 1 states it's the format sequence and starting point for restore, Windows 8 actually on disk 2, I believe)
-Pressed the "Novo" button on the left side of the machine (gives options of Normal Startup, BIOS Setup, Boot Manager and System Recovery)
*FYI - Boot Manager lists: Windows Boot Manager and 2 EFI volumes (when HDD is plugged in, just the EFI's when uninstalled)
System Recovery only works with the HDD installed and it's Lenovo's One Key Recovery which just restores to a restoration point.*
Went into BIOS setup
Tabbed over to "Security"
Disabled the "Secure Boot"
Tabbed over to "Boot"
Changed the Boot Mode to "Legacy Support"
Changed Boot Priority to "Legacy First"
Saved then exited.
Pressed the "Novo" button once more, went into BIOS setup
Tabbed back to "Boot"
Boot device priority was now displayed with SATA ODD, SSD and Network Boot.
I reordered to boot from SATA ODD
Saved and exited
Upon restart, I pressed F12 (select boot device), and chose the SATA ODD
It went into a DOS looking screen and gives "No Bootable Device - Insert boot disk and press a key"
I've also tried variations of the above procedures for a few hours with no luck.
I have not tried to boot from "Lenovo Recovery System" (which is only available with the HDD installed), I figured it would default to the HDD and not let me chose to install onto SSD.
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Feb 13, 2014
I was given an Acer W510 that came with no recovery media (the original disks or a micro USB flash recovery)
It also does not have the keyboard dock with it. I am stumped as to how I might reset this tablet. How to make a USB recovery drive, that might work but they would have to have the same tablet, right?
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Jul 10, 2014
The IP camera I'm using UCam247 1080P uses ActiveX so IE is my only option. If I use Chrome/FF the manual record controls disappear, so I'd really like to get this working with IE again. 7 days ago the camera was working OK using 192.168.0.39 (an auto assigned IP on set-up), but then having used it for 2 months the IP suddenly changed automatically and the camera dropped connection. The IP now is 192.168.0.4.
The problem seems to be related to me having changed the default password. It seems as though IE is remembering the new password and when the camera changed the IP, the password seems to have defaulted to the standard password. But IE now won't let me change this password, nor access the camera. At least this appears to be the issue.
Fast forward to now, the IP now assigned is 192.168.0.4 which is fine. But when I try to access this in IE, I get this message:
"Access Error: Unauthorized
when trying to obtain /en/player/activex_hd.asp
Access to this document requires a User ID"
I've tried everything I can think of to get IE working. Updates to latest V11, added IP to Compatibility View Settings, enabled all ActiveX controls, reset the browsing and password history, unchecked auto complete for passwords.
It's odd that this password box below is not popping up, so I can change the password. Image taken from another PC.
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Nov 4, 2013
I've read a number of other users' problems with USB 3.0 not working, but mine is different!
I have an AS US CM 6870-us 012 s desktop, currently running Windows 8.1 (originally downloaded from the Store, but I recently purchased a retail full-install version to see if I could correct the many problems). It has several USB 2.0 and USB 3.0 ports in front - the USB 2.0 ports work fine, but the USB 3.0 ports SORT OF WORK (but they don't).....
When I plug in a USB 3.0 external drive (Western Digital My Passport), I hear the brief music indicating Plug-n-Play connection occurred (the USB 3.0 end was inserted into the USB 3.0 port). However, I don't get a drive letter assigned, nor do I see it in File Explorer, nor do I see it registered in AS US's AI Suite II/System Information/Disk......but I DO see it in Disk Management (without a drive letter - just Disk 5)!
There are no problems appearing in Device Manager, nor in any item related to USB (none anywhere, nadda, zip, zero) - every thing is working, so when I look for hardware errors (running Hardware Troubleshooter), none are found. When I look at AI Suite II software to un-install Boost 3.0, there is no Boost 3.0 shown that I can disable or un-install, as others have done to correct their problems.
I tried a full install of Windows 8.1 and have the exact same result, yet when the system was originally running Windows 8.0 (that came on the PC), everything worked perfectly!
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May 30, 2014
Windows 8 or 8.1 upgrade....
I just purchased new Insignia multi-card reader connected to machine, got the windows connected sound, but nothing in the windows exporer pane (what was My computer in XP and Win 7)...went ahead and connected my cf card... still nothing, should show Nikon D3 (all may cards are named for the camera they get shot in ) ... ???
card is a transcend 16gb 1000x ... computer is win 8.1 pro 64bit, 16gb ram, processor: AMD a10-7850KAPU with Radeon R7 Graphics, Motherboard: Asus A88X-PRO
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Feb 18, 2014
I am running 8.1... recently my second seagate barracuda HDD has just been disapearing from explorer... this is my last resort, after this there is nothing... google is completely useless.. I have bought a brand new sata cable, so thats ruled out, the drive is NOT dead, it works perfectly fine and is 100% healthy. the motherboard is not fried, that was just replaced not more than a month ago. the UEFI BIOS is up to date... basically as i said my drive just disapears.. some days ill be able to see it and access files, the next it will not show up in any program at all... I have tried seatools, it does NOT show up in there... im just about ready to throw this damn drive out the window...
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Feb 22, 2014
This is what Windows Explorer and Disk Management show.
Drives G, H, I, and L are completely non-existent. When clicking on them, Windows asks to format them. Properties shows 0 bytes Used space/Free space. I need removing these "drives" from Windows Explorer.
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May 29, 2013
I installed Windows 8 Pro on a Dell Studio 1537 laptop that used to run Vista. Win 8 Pro was installed in Dec 2012 and has all Microsoft Windows 8 updates installed.
When I try to burn files on a blank DVD disc using Windows 8's Explorer, I get a message that says:
"Insert a disc Please insert a writable disc into drive M:"
The blank disc is then ejected. Even if I reinsert a different blank DVD disc and try again, the same thing happens.
However, if I open ImgBurn and use the "same" blank DVD disc, ImgBurn recognizes the blank DVD disc and is ready to burn.
It should be noted that I never tried to burn DVDs using Vista's Explorer so I don't know if that ever worked. I just used ImgBurn while I was running Vista. I know I can just use ImgBurn with Windows 8 but I would like to know why Win 8's Explorer won't recognize blank DVD discs. Is this a known problem that has a fix?
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Sep 9, 2013
I have a micro-usb cable for charging my mouse that the cats chewed through. It was doing the device connect/disconnect sound over and over with an annoying popup. Oddly enough, the cable still works but now it shows as an "Unknown Device" in the Device Manager under "Other devices".
The way I did my cable management in the back of my desktop is I ran everything through a tube, so even though I have a replacement for that micro-usb, in order to remove it and replace it with the working one I'd have to spend so much time and effort. What's funny is the reason I did all of this cable management was because of the cats, I had all of my usb cords going through a separate piece of cardboard to where they plug in but they still managed to find an exposed area to chew.
So my solution was I replaced the connect/disconnect .wav with a .wav with no audio. The pop up is what is still giving me trouble though, every time it pops up it forgets that I set it to "Hide icon and notifications"
"USB Device not recognized: The last usb device you connected to this computer malfunctioned and Windows does not recognize it" - How do I get this message to permanently shut up.
My printer has also been giving me a similar pop up but it's only once I boot since it's not turned on then. There has to be a better solution to either permanently tell Windows Explorer Notifications to simply resolve this error without having to stress replacing the cable with a fresh one that they'll probably also screw up.
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Jan 1, 2014
The program Acronis True Image failed when attempting to clone win 8.1 C drive. The destination disk is now hidden in File Explorer but is present in Disk Management (and in Device Manager). The Disk Management command "Change Drive Letter ..." is grayed out. How can I unhide the drive?
The drive in question appears in attached screen shots as Disk 6 but is missing from Explorer.
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Aug 5, 2014
I installed Windows 8.1.
My computer has an SSD which has the installation. My computer has a hard drive with file.
The hard drive shows up on Disk Management. The hard drive does not show up on File Explorer.
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Sep 15, 2014
When I plug in my iPhone, iPad or iPod into my Windows 8.1 Pro PC it launches Windows File Explorer instead of iTunes. There's no option in Autoplay for iTunes.
If I launch iTunes manually the iPhone, iPad or iPod can be seen and used in iTunes.
How do I get iTunes to show as an option in Autoplay
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Dec 26, 2013
I'm running windows 8.1 x64. When I insert a usb flash drive into my PC, it takes maybe over 2 minutes before windows "finds" it and has it appear in windows explorer. I have the latest BIOS for my motherboard and I don't think there are any specific usb drivers to install.
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Dec 10, 2012
Any Win8 security concerns with using a MS account to login instead of just a local user account?
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