Hardware Drivers :: External HDD Disconnects Then Reconnects During File Transfer
Aug 23, 2014
About a few days ago I tried copying some stuff from my old laptop to my new one with my Toshiba HDD (750GB). Some are large sizes.
At least 2 files were corrupted and from then on out, I've been having issues with the external. The folder it was in could not be deleted. I tried EVERY possible way to delete it (it SEEMED to delete all the files when i did but it says there are still files in it). I ran all kinds of checks and defrag fixes and I assumed everything was fine (files showed up...) But now I can transfer files FROM it but not TO it. Once in a while I'd be able to get some stuff onto it but then it disconnects and says that the file I'm trying to copy from my laptop (both laptops now) is not in its location. Then the external HDD disconnects then reconnects. And I am having that folder deletion problem again.
EDIT: now I'm having issues transferring FROM the external.
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Jan 31, 2014
I've tried three mice, Logitech G400, Razer Deathadder 3.5 and a random Logitech wireless but the problem remains.
I haven't found any coincidents when i run a specific program or game. Sometimes it goes a day or two without incident and sometimes multiple times a day. I have run several Malwarebytes Anti-Malware and Avast scans but they did not find anything.
I have also ran a "sfc /scannow" and the "DISM.exe /Online /Cleanup-image /Restorehealth" to fix. I have tried the current drivers for every mouse, tried without drivers and tried to uninstall all drivers all let Windows install them itself.
My specs:
Windows 8.1 Pro 64-bit
System Manufacturer: Acer
System Model: Aspire 5750G
BIOS: InsydeH2O Version V1.21
Processor: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz (4 CPUs), ~2.3GHz
DirectX Version: DirectX 11
Graphics:
GeForce GT 540M
Driverversion: 327.23
Card name: Intel(R) HD Graphics 3000
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
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Sep 17, 2013
How do I trans from external HD to new win8 pc w/o WET? My pc was running vista and is toast so I can't install WET on it.
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Oct 18, 2013
So, I installed Windows 8.1 x64 from the Windows Store yesterday and now my QB-35US3 Hard-drives keep randomly disconnecting and connecting again. I had no problems before the upgrade. The bay is connected via USB 3.0.
I attached the SF Tool files.
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Oct 26, 2013
I've installed 8.1 on a PC from the store and then one of my three internal drives, my data drive, would intermittently connect / disconnect. I was not able to find a solution so I recovered my Win 8.0 installation from a backup and now everything works well again. I'll try to reinstall Win 8.1 in a few weeks - suspect it's a bug that Microsoft will eventually squash. I also Installed 8.1 on two laptops from the store with no problems - however they do not have additional internal drives.
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Apr 18, 2014
I have a Asus T100 tablet with 32GB SSD. I bought a 64GB SD card to augment the storage on the tablet. The problem I am having is that the SD card disconnects after a few minutes of no activity, I then have to take it out of the tablet and pout it back in. I then have the folder in my C Drive again. How do I prevent the SD card from disconnecting so that I can use it as additional storage?
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Jun 1, 2014
I started to transfer a file in Windows 8.1 pro but it will only use up to 22% watching the disk in task manager. I tested it in crystal mark and HD tune and they both give the hard drive 150 MB's Read /write. This is EXTREMEMLY annoying for network transfers as well since I can get 250 MB's R / W out of a server from NIC teaming. How can I set it to use 100% for file transfer? And NO it isn't the main drive so I do not care about other processes. The picture bellow is the hard drive (Drive F: ) during a file transfer. Please ignore the other drive (K .
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Jun 4, 2013
When transferring from my windows 8 pc to my whs the file transfers seem to stop at 99% and then fail.
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Mar 15, 2014
On my new Asus PC I am trying to transfer Docs, Contacts, Pictures, & Music from a flash drive to the Library in File Explorer. I 'Copy' e.g. Documents from the flash drive, & when I right click in the Library on Documents, the box that opens does not show a 'Paste'. I tried to drag the items across but that won't work either. I do not have the same problem on my other notebook.
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Mar 29, 2014
I found a lot of 100% disk usage problems and their solutions, but none of them could fix mine.
So here is my issue : every time I copy files from one disk to another or even within the same disk among partitions and install a program/game, my computer becomes extremely slow. A single click is responded after 3-4 seconds. When I open control panel, it shows 100% disk usage. As soon as the file transfer gets over, everything becomes normal.
My problem is not my transfer speed. It is that while a transfer is happening, nothing else works. Even though the transfer rate is 6 -7 mbps
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Dec 18, 2013
In window 7 it uses maximum 2gb of ram when transfering big file, say an example a movie size of 8gb. now in windows 8 it seems it uses 6-8GB its as if file is transfered into ram first and then slowly copy into targeted disk. just what is going on here and why microsoft decided to do this? if power goes out then all the files is gone and the entire process is actually slower imho.
Is there anyway to disable this? or revert it back to similar what 7 had?
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May 8, 2014
After transferring my files using Windows 8 easy file transfer to my new laptop, how do I tell the new laptop where my documents are? The are in OS(CusersBobDocuments)...
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Nov 10, 2012
I had refresh my win 8 but after that I cant see the Bluetooth file transfer wizard in my start screen. How I can create a icon in my start screen?
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Jun 14, 2013
I just did a backup (using File History) of files to an external HD. When I looked in the Folders on the HD, there were multiple copies of the same files; some with different dates, and others with the same dates but different ?file numbers. How to do a backup so that files are not duplicated. I'd also like to have files with changes overwrite the old file, provided that I haven't the file name.
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Nov 29, 2012
it says File history cannot recognize my external HD.
Under the icon of my external HD it says "Unknown error". Its HP SimpleSave 1TB external hard drive.
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Sep 16, 2014
I am trying to to back up my files, using file history, but the program will not recognize my Iomega portable hard drive.
I keep getting this error message every time I try to back up the files.
"File history does not recognise this drive"
There doesn't appear to be any problem with the Omega as I have copied my files to this and double Save when modified.
It seems this problem has been around generally for a long time now as W8.1 search turns many pages on this and I have tried several of the suggestions without success.
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Sep 15, 2014
I'm using hp pavilion dm4 and after all the internet search I'm unable to use my bluetooth under the OS windows 8.1 X64. Need to find the driver or some other way to get my bluetooth activated.
At the same time I'm confidentially able to use my wifi no problem in it but in settings>devices bluetooth doesn't exist...
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Jul 4, 2014
I recently bought a new Windows 8.1 computer to replace my old 8.1 laptop. I was going to use Windows Easy Transfer to transfer all my settings and files, but I accidentally (on my old computer) clicked "This is my new computer" and I cannot change it to old.
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Nov 26, 2013
Running Windows 8.1 and File History was working OK for my computer, actually on two different computers worked just fine. (I never could get File History to work with Windows 8). Then suddenly this feature just up an quit. Got a little "red" flag in the Action Center. Using the control panel an "setting" up File History my system says that file history is turned off. I never did turn it off, it seems it just up an turned itself off.
But here is the thing, I select my external drive to use for file history and the system says the service can not be started because its disabled or no enabled devices are associated. It "sees" the drive but will not enabled this drive. I have used various windows programs, such as system services..to "turn" on file history. But there seems not to be anything that will fix file history.
It seems all the support is non specific to file history not working. I have yet to see a simple fix to "make" Windows 8.1 to again run file history. I would just like to point and click to backup the computer...but windows is now becoming NON-USER friendly to manage these types of things.
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Nov 11, 2012
About half the time I use Windows Easy Transfer, it fails to transfer the setting in Outlook, which is a huge hassle... I back everything up, but I have problems with Outlook. I do the same thing every time and sometimes it works, sometimes it doesn't... very frustrating! No error messages or anything like that, it just doesn't put the account settings and folders back in Outlook...
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Mar 10, 2013
My Seagate GoFlex 500 isn't showing up in Windows. Disk Management sees it, but there's no feasible option there. It's not a blank drive, so I can't make a new simple volume, only delete it.
I have important data on there. What gives?
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May 1, 2013
I have purchased from a local electronics store, an after market HDD drive housing to enable me to use a surplus 450GB IDE hdd from a now defunct computer.
Once assembled I plugged it in ( it comes with its own power pack , and uses a USB cable to connect to the computer)
Windows 8 knows it is there and installed a driver called - USB to IDE bridge. there the problem starts
I am unable to see the drive in explorer or anything . either as a mass storage device or an external drive.
Do I have to register the drive or anything , and if so how - shouldnt Windows 8 do this automatically ?? I have another HDD ( more modern one ) and windows see's that straight away.
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Jun 30, 2013
I have this problem were external hard drive do not show up on my PC.
First my I put my friends in and it did not work, then I went out and brought one myself (different brand) and it does not show up.
Windows automatically installed the drivers it said it even know what time of external it was. But now it doesn't appear in explorer. What should I do. It appears in the device manger list, but how do I access it?
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Oct 30, 2013
I have an external Lacie HDD which does not seem to function.When I plug it into a USB port I can see the HDD in the Computer Management snap in. I have formated it with exFAT. When I try to move something to the HDD it will start off right then will get to a certain %, after a while it will come up with a message saying that it cannot find the hdd.
I have monitored the activity of the flashing blue light & at the start of the transfer it would flash constantly, then slows down till eventually it will go off.What can I do to get the HDD to function right?
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Jul 16, 2014
I am on an i7-12gb RAM+SSD Asus laptop, running Windows 8 x64. I am using two external HDDs attached via USB. One is an external-powered 2TB 3.5" WD, and the other is a 1TB 2.5" 5400 rpm Matshita HDD.
I store my music and movie collection in these drives, and a few setup files for the programs that I use.My problem is, from time to time when I boot up my computer, I start my browser, Word, iTunes, even Snipping Tool, etc. or when I need access to some function in a program (e.g. language proofing in Word, some function in Photoshop CS6, etc) my laptop randomly needs to access one, or both of my external drives and read something from there. I hear the whirring sound from the HDD and then my laptop starts responding again. This does not happen all the time, but it happens frequently enough to spoil a good workflow a few times during the day.
My external HDD's are slow in access times, and the 2TB WD actually shuts itself off after a non-use period and takes 6-7 seconds to turn back on.
So this translates into me randomly waiting for 6-7 seconds while using my laptop.
This case has been the same since using Windows 7 and through a few fresh installs.
I want these two HDD's to just store my files and not interfere with my OS' working.
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Jul 27, 2014
Few days ago I bought a new Lenovo Thinkpad Edge E540. It has two USB3.0 ports and one USB2.0. I bought the machine without OS and installed Windows 8.1 Pro(x64) myself. Everything seems to be working fine except when I want to use My WD Elements 1TB external HDD in USB 3.0 port. It just doesn't get recognized. In USB 2.0 port it works fine.
What I've gathered and tried so far :
- Device manager does not show anything not even Unknown Device , yet my USB 3.0 Kingston pendrive works fine out of the box in the same slot
- I'm pretty sure the USB power is not the issue because the WD HDD , when plugged, starts blinking for a while , then lights up fulltime and i can feel and hear the drive spinning
- I've disabled USB selective suspend in my Power plan
- I've disabled Fast Startup
- In msconfig , im stuck at "Selective startup" (if changed it doesnt even let me APPLY and switches back to Selective right after I close/change tab in msconfig, I tried doing it in safe mode , same thing)
Using my harddrive in USB3.0 speed is essential for me.
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Aug 22, 2013
So I have a WD external HD with all of my research data as well as some text books and other important things on there and for some reason I got an I/O error and after that the drive does not show on the computer anymore. The computer recognizes that there is a drive there and will read that it is a WD passport but cannot tell the size of the disk and will not register it as an external drive whose media I can explore and work with. What is wrong and how can I retrieve the data?
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Nov 25, 2012
I just installed Win 8 last night and everything seemed fine before I turned off the computer. Now, I'm a student and I work a lot from my USB/HD. I have both my usb and HD connected to the computer but the computer doesn't read them now.
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Dec 28, 2013
I have a Toshiba 2TB External HD that came with NTI Backup software. Seemed to work fine until Win 8.1 installed and now I get the 'Corrupted' message, although the Drive shows up in This PC. Driver appears okay and as far as I can see the USB 3 hub the Drive is connected to is working. Have tried in USB 2 but with same result.
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Jun 28, 2014
I have a external drive that I used for backup with XP. What do I need to do to make it work with windows 8? How do I get win to recognize it? It is a IDE drive and is connected via USB.
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Aug 17, 2014
My portable hard drive stops showing up all of a sudden. It is connected to a USB hub. When I go to 'Disk Management' in 'Computer Management', the hard drive shows up as Unknown - Not Initialised. Also this hard drive works while not using the USB hub, and the USB hub works as well with other devices.
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