Hardware Drivers :: DVD Player Not Recognizing Under Windows 8.1
Jul 8, 2013
My dvd palyer is not recognized by windows 8.1 one minute it is there then it's gone. Sometimes I get an error when clicking on dvd icon in explorer, then the dvd icon disappears.
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Apr 20, 2013
I recently purchased a WD 1TB external portable hard drive.When I first got it it was immediately recognised by my laptop (a 2 day old Asus Ultrabook S400C). This is my first time with Windows 8 so I am still learning to navigate it.
The first thing I did was transfer 650gb of movies and music across. I didn't format the hard drive first, maybe that was my first mistake. My files were still recognisable on my laptop and my WD TV Live media centre. The next day all of a sudden my media player wouldn't recognise it and when I plugged it back into my laptop it also cannot see it.
The device can be seen in device manager (when I click on properties it says it's working corectly), but not in the drives list in my computer. It is showing as "Disc 2" 'Not Iniitialised' and when I click on 'Initialise' and choose 'MBR' and hit OK it comes up with this error msg: 'The request could not be performed due to an I/O device error'.
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Apr 11, 2014
I need to retrieve a couple legacy files that are on a 1.44 disk. I bought a USB 1.44 drive, but win 8.1 doesn't see it in Win explorer; when I went the "find new devices" route (in Devices), it didn't see the Usb 1.44.
I went into bios and enabled some sort of "recognize legacy usb", but that had no effect.
How do I get this thing recognized and installed - it didn't come with any drivers.
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Sep 15, 2014
we ordered a bunch of Asus T100TA transformer book tablets for a customer. One of them wouldn't recognize bluetooth or wi-fi and it had a problem with the Broadcom Serial Bus Driver over UART Bus Enumerator. After numerous driver downloads and installs and even a full factory restore (whatever option in windows 8 where it deletes everything and reinstalls the OS), the issue still persisted. Since the tablet was brand new, we just submitted a DOA request from our wholesaler and sent the tablet back. No big deal, figured it was a hardware issue. The other day, a Lenovo tablet came in with the EXACT same problem. Again driver installs, factory restore etc and the issue is still there. SO obviously it's not a hardware issue Again, both units have had drivers, bios and factory restores and the issue is still there, immediately after factory restore.
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Jun 4, 2013
I have 2 DVDs that I just bought and work perfectly on my old Windows 7 laptop. They don't work on my new Dell Inspiron 3520. I'm not using Windows Media Player, I know that can't play DVDs in Windows 8. I'm using PowerDVD, it came for free with my laptop. When I play my DVD it stops responding. I tried using VLC too, but it seems as if it's stuck at loading for 1 hour. I don't think it's a codec problem because both of these are supposed to come with the codecs. The software isn't corrupted since they can run other DVDs. I have updated my drivers. My DVDs work in Windows 7, so what is my problem?
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Jun 27, 2013
I have an Asus laptop with Windows 8 64-Bit on it and I uninstalled AsusDVD after having some issues with it. After I did this my laptop no longer allowed me to play DVDs. Despite having Windows Media Player, which I know plays DVDs since I have it on my desktop.
Is there a way that I can change some settings to use Windows Media Player? When I open "Autoplay" Windows Media Player is not an option to play it on and there isn't anything else on my laptop that can play it. I tried a few different free DVD players, but none were able to play them for some reason.
How I can get Windows Media Player to play DVDs or suggest a free software that I can download that will play DVDs?
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Mar 13, 2013
My PC with Windows 8 Pro doesn't read any kind of discs. I first tried a movie then it reads, a little disc appears on the cursor which means that the disc is being read. But all of a sudden, it fails at the end and doesn't read the disc. Even a bootable disc, it just stays black with a blinking line then it fails to read it as well. No errors or messages, it just proceeds to the Windows 8 loading screen.
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Oct 26, 2013
I'm having problems with my videos my new Windows 8.1. Every-time I click on the video I want to watch, but it keep coming up as an Media Player Error (picture shown below):
Windows 8.1 (x64)
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Mar 31, 2013
My WMC has been working just fine since it was released for Windows 8. I opened the programme today to check tv programmes only to find that "Viewing or Listening Conflict - No tuner available to satisfy the current request".
I have a TV Tuner card : AVerMedia H751 Hybrid Analog/DVB-T with the latest and only drivers installed. by visiting AVer Media website.
When I did a compatibility test for Windows 8 there was no conflict, hence I've been viewing TV with WMC until today.
What happened today, nothing that I know of. Windows update yesterday, so I did a system restore, no such luck it made no difference.
My system is Wndows 8 Pro with Media Centre
Intel Core i5 CPU
320GHz
8Gb RAM
64 bit OS
My husband's computer is on the same line for TV and his WMC is working just fine so it's not the connections from the wall unit to PC.
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Aug 15, 2014
Yesterday, I restored my Inspiron 15 to it's factory settings. Post-reset, I installed all drivers for Windows 8 directly from the Dell website except for the AMD driver which I took from the AMD website (just wanting to get the latest directly from the source, I guess). I also used that "Dell Detect" thingy to make sure I have all the latest drivers for everything.
After installing, everything worked great, but I realized that when the display turns off / when I shut down the laptop / when I close the lid, it does not turn off the computer or hibernating it or making go to sleep - it just keep running but there is no display, total darkness. Trying to press the power button / F4-F5 / any other button-pressing related solution did not work, only hard-reset.
Googling this issue, I found that it is very common, and many people with almost brand new Dell laptops, just like me, have encountered the same problem. In most of the solutions offered it was said that doing so would cause the system to mainly use the Intel Graphics HD card and not the AMD, meaning that for games and graphics, the AMD won't matter, which doesn't seem to be fair after paying extra exactly so I can have a dedicated card.
Either way, I started with the first which was using Windows Update. After checking the Windows Update updates list, I saw 2-graphic card related items - something called Graphics Adapter WDDM, one for the AMD card and the other for the Intel Graphics HD. After installing this update, I realized I can successfully turn off the laptop.
Once I turned it back on this morning, I got a pop-message:
I then realized that it just simply doesn't see/use/detect the AMD card. This is how my AMD Catalyst looks right now:
Looking at Everest, you can see it only sees the Intel Graphics HD:
However, device manager is still listing the AMD card as if it's properly working:
And if you look at the event log, you can see that initial driver was installed right after the Windows 8 fresh install I made a day and a half ago, and then there's other events, last night, around the time when I installed the Windows Update thingy:
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Dec 19, 2013
I have an Asus TF600T (Vivotab RT) that came with the Asus Keyboard Dock.
I also already had the Microsoft Wedge bluetooth keyboard.
I believe the last time I used with the Wedge keyboard or the Asus Kyeboard Dock SUCCESSFULLY was when I had RT 8.0 on this device.
I have not had need to use the keyboard until the last few days. I updated my Vivotab RT to 8.1 about 6 weeks ago. Last week I took out the Asus Keyboard Dock and connected it and all the tablet would do is make clicking noises whenever I pressed any button. It would not recognize any keystrokes. I rebooted the tablet while connected to the dock and same problem. I thought maybe the Keyboard Dock needed to be charged so I did not think anything else about it and plugged it into the charger overnight to let it charge.
I have not messed with that keyboard since that night. Tonight I get to work and I had 2 hours to kill so I decided to get my Wedge Keyboard that I have used with my Android tablet with no issues and on my RT I went into Bluetooth and paired the keyboard successfully. YES, it recognized the number code I was asked to type into the keyboard. Pair was successful and it said it was paired and it installed a driver (which looks good in device manager) but now this keyboard is behaving the same way. All the tablet is doing is clicking anytime I press a key on the keyboard. It will not recognize any keys for typing or anything else. Again, I rebooted the tablet and no luck.
I have a bluetooth mouse AND a bluetooth speaker which I HAVE been using successfully with my Vivotab RT for the last month and my bluetooth mouse which I have here at work is working fine on the tablet. I did go ahead and delete all the blueooth devices, turn the bluetooth off and on, reboot the tablet, re-paired the keyboard, successfully paired it.. and now it's back to just making the tablet click.
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Sep 3, 2014
I was using my laptop at home and was trying to connect a USB external hard drive. About one second after I connected the device, I get a pop-up saying the device was not recognized or the device malfunctioned (which isn't the case as the device works on other computers). I tried using a thumb drive, a USB mouse and a headset, only to get the same pop-up. The computer has the Intel 4th Gen i7 4500, and is currently running Windows 8.1 (x64).
When I checked the Universal Serial Bus Controllers using the Device Manager, I see four items:
1. Generic USB Hub
2. Intel(R) 8 Series USB Enhanced Host Controller #1 - 9C26
3. USB Root Hub
4. USB xHCI Compliant Host Controller
The fourth controller has a warning sign beside it, and when I click on the controller, it says "the device cannot find enough free resources that it can use. (Code 12)" When I try to update the driver, or delete then re-install, nothing changes. I've tried downloading the USB 3.0 eXtensible (...) driver which I've read could be the fix, and it says that the machine doesn't meet the system requirements. I feel like I'm missing an "Intel(R) 8 Series" controller seeing as the one I have says "#1", but whenever I scan for new drivers or driver updates, nothing comes up.
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Sep 15, 2014
It pops up on the video screen I want to watch in Fox News website -- I haven't noticed it popping up on other sites as yet. It will list the site asking for permission to store information on my computer. The link I have attached below gives instructions on how to remove this pop-up. Is this flash player thing safe or is it some kind of virus or malware? The attached link refers to it as spyware. If I were to remove the Flash player program, will it affect playing games or whatever on my laptop.
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Apr 17, 2014
Version: 8.1, 8.1.1 ... When updates from windows-updated are installed (which requires reboot), the "Restart now" button appears after installation. However, I decided not to restart at that time. After completing my job I shutdown by right click on start icon -> Shutdown or sign out -> Shutdown. I started my laptop the next day and checked for updates, I still see the same page where "Restart now" option is shown. With this, you cannot further check for updates.
The shutdown from start-icon is not recognized as "restart". I also checked the update history. The updates installed the other day were shown as "Pending restart".
This is happening for quite sometime. Technically shutdown and start is to be considered as restart. When shutdown from start-icon is selected, what exactly happens? Is it not shutting the PC completely?
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Jan 8, 2014
My BT keyboard is no longer discoverable by my ASUS Vivotab ME 400C.
Seemed to suddenly stop working after a couple of incidents where a letter would be repeated 1 hundred times. (i.e. "eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee" for "e")
The keyboard was recognized by my Blackberry and is working.
I went to Windows Support section and it said to go to PC Settings/Devices/Bluetooth and turn Bluetooth on, but I was unable to locate a place to turn Bluetooth off or on.
I went into Device ManagerBluetoothBluetooth Radio and found status "Windows has stopped this device because it has reported problems (Code 43)."
This may have occurred quite shortly after I installed an ASUS BIOS update, but I think it was a couple of days at least. I installed Windows 8.1 when it was initially released and had problems with SDBUS shutting down the tablet. The BIOS update fixed that.
I checked the Driver on the Bluetooth radio and it says it's the best one for the device.
I thought maybe I should uninstall/re-install the driver but I've never done this. That is I don't know if the Bluetooth icon will disappear altogether or something wierd.
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Aug 22, 2013
I just got my new Win 8 computer and going crazy trying to get the thing set-up..I'm not tech savy at all. I looked on the internet and was really confused. I just have plain Win 8, no pro. Then I notice about media player for N and NK. I'm an old lady just looking for plain Windows Media Player that's compatabile with my Win 8
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Feb 3, 2014
I am trying to copy a CD to disc using Media Player. When I try to set the destination location by clicking CHANGE in Rip settings/More options/Rip music to this location, nothing happens. I can't set a location. When I click the Rip CD button, I get the message "Windows Media Player cannot find the file. If you are trying to play, burn, or sync an item that is in your library, the item might point to a file that has been moved, renamed, or deleted."
The Media Player sees the CD and can play the tracks from the CD, so it's not that it can't find the CD.
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Sep 2, 2012
Has there been any updates to the windows media player for the RTM version? This thing should have been updated centuries ago. I'm sure some people might use other programs but for people without internet or knowledge that there are other programs out there they should update this player. Not a fan of xbox music.
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Jul 10, 2013
Along with all the other things, that don't seem to work in the Windows 8.1 beta, I noticed that the Media Player is also missing, while they did only say Windows 8.1 Pro with Media Center Beta.
Are they planning on totally removing Media Player also?
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Feb 16, 2013
I try to install Windows 8 on my existing Windows 7 installation. I want to install windows 8 on vm ware player for testing and how it works for me. So i tried to install on vmware player but I receive error some thing like 64-bit machine is need to install.
My PC is 64 bit machine and the Windows 7 as well.
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Nov 18, 2012
I have dowloaded some videos from BBC iplayer to play via WMP, when I open the file the media usage rights are downloaded ok but the video is unwatchable.
If there is no sound the picture is fine bt as soon as there is any sound white and grey squares appear and the whole picture is jerky and distorted..(but the sound is ok)
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Jun 10, 2013
What media player can I use on Windows 8, either a freebie or one that I pay for. I used to use Windows Media Player 11 for XP on my desktop (which is now no longer available). I have got my music on my desktop and just want to manage my own music and listen to CD's on my laptop (which has a cd drive). I don't know whether I can use a freebie program or which media player is the most suited.
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Oct 22, 2013
I recently upgraded from Windows 8 to 8.1. After the update Windows Media Player doesn't recognize any of my libraries even though the correct folders are selected to be included.
I already tried to disable the windows media features in the control panel, reboot and then re-enable but that had no effect.
Incidentally, if I manually start playback of a song from a folder windows media player does work so the issue is just that it won't recognize my libraries.
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Apr 18, 2013
I have .wmv files that play perfectly fine on Windows 7 Windows Media Player 12. However, I have tried them on two different computers that are Windows 8. They simply won't play. The error I keep receiving is: "can't play because the items file format isn't supported. Check the store to see if this is available there."
At first I thought it was missing a codec pack, but I tried download the Windows 8 codec and that didn't work.
I do not understand how the .wmv files play on Windows 7 Media Player 12 and now on Windows 8 Media Player. It is just one .wmv file either. These .wmv files need to be available for Windows 8 users.
Again, multiple .wmv files play on Windows 7, but not on two different Windows 8 computers.
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Dec 27, 2013
I am having problems with my Windows Media Player 12 on my Windows 8.1 Enterprise PC, when I publish a video from my JVC Everio HD Camcorder (Model NO.: GZ-HM300SEK).
Every time I click to play a video and when I skip the video along.. the image freezes for 2 seconds and it continues with a stutter. I am guessing that the PC doesn't handle a bit of HD specs (if I am right).
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Mar 30, 2013
Where to start? WMPlayer first. I have downloaded, several times, tv episodes. Which are AVI. Some play in the player, some don't.
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Apr 2, 2013
After upgrading to win 8, all of my videos were being played through x-box video app. I clicked one of my videos and changed the default to win media player and now this window appears when I try to open a video.
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Oct 8, 2013
Well, I can't beleive that is so hard to get rid of Adobe's Flash player 11 from IE11! I've noticed that some YouTube videos are choppy and stutters with IE11 so I decided to downgrade the Flash player to more stabile version like 10.3 but this sucker doesn't allow me. Why the heck M$ didn't include a remove option? I don't know which one is worse, M$ for implementing such stubborn crap in Windows or Sadobe for releasing more and more crappy versions.
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Aug 2, 2014
Is it possible to install Windows Media Player 10 onto Windows 8.1? Or at least, a workaround to degrade from my Windows Media Player 12?
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Dec 17, 2013
I keep wondering if it's necessary to have Adobe Flash player as a stand alone on Windows 8,
or is already included with Windows 8 ?
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Mar 5, 2014
I don't know what's wrong but every time I try to play a video in the preinstalled video player it crashes. It'll open the video and even play it but between every 8 to 10 minutes it shuts down and brings me back to the start screen and I have to reopen the video and find where I was. I know it's not the video files themselves because it's happening on every video and I can watch the entire video, I just have to reopen it multiple time and find the spot it shut down on. I could use a different program but it's my favorite video player and I'd like to fix it if I could.
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