Dell :: Windows 8 Installation Is Not Completing

May 19, 2013

After formatting my win 7 (ultimate) to win 8,i'm facing some probs. After completing the installation my laptop gets restarted and preparing your desktop menu is not getting completed!! It says "your pc has encountered some errors and needs to be restarted". When it again restarts a blue screen appears saying "  your pc has unexpectedly restarted. Please install a new copy".

I get this message evry next time when i install the win 8. What's the prob?

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Maintenance :: Win 8.1 - Unable To Upload Files And ADW Cleaner Not Completing Action

Sep 15, 2014

I have recently purchased a laptop with windows 8.1. After I had to delete some search engines - apart from yahoo and google, I find that I am now unable to upload email attachments in my yahoo webmail and unable to upload photos in facebook. I don't know whether the 2 things are connected, I just noticed the problem after I had done this action. When I try to attach/upload I get a page telling me skydrive is unavailable, not the folders from which to chose file. All I can then do is cancel.

And btw, I had tried to get rid of the adware using adw-cleaner which hp had recommended but it did not seem to complete the action and after re-start seems to have vanished. I don't know enough to reconstruct what I did to delete the search engines, I don't think.

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Setup Installation :: Windows 8.1 RTM Installation Fails On Dell XPS 1340

Sep 12, 2013

I decided to install Win 8.1 RTM x64 yesterday but what I expected to be a breeze turned into a nightmare. Installation fails, I am even unable to get into Safe Mode.

I was running Win 7 Ultimate x64 before without any issues whatsoever.

I already described my issues here, with errors and logs: Windows 8.1 RTM installation fails on Dell XPS 1340

Changed memory from 2x4GB to original 2x2GB but completely same issue

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Setup Installation :: Dell Inspiron 7720 / Win 8.1 UEFI Installation From Bootable USB

Nov 25, 2013

I have a Dell Inspiron 7720. I have created an uefi bootable usn flash disk with rufus 1.4b

I'm trying to boot from it so i can create a Windows 8.1 uefi installation and the problem is that the usb flash disk wont boot.

I have secure boot enabled and legacy option rom disabled.

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Setup Installation :: Install Windows 8.1 On Dell Latitude 10?

Sep 15, 2013

I downloaded Windows 8.1 from MSDN. When I tried to run the setup from Windows, it said the OEM key is not supported with Windows 8.1. I surely can use a retail key from the MSDN account but that is my office account, and I should be able to use the key that I paid for anyways.

For example, on the desktop PC, when I edited the ISO file to bypass setup from asking for the key, I could simply activate using my original Windows 8 key after the installation was completed. I don't want to see anything weird happen to my existing recovery functionality and stuff so i was thinking about updating Windows to 8.1 instead of clean install.

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Setup Installation :: Installing Windows 8-64 Pro On Dell Optiplex?

Oct 22, 2012

I've been salivating at the idea on installing W 8-64 Pro on a Dell Optiplex 755 at work. But a sudden reality check came over me & I realize Windows 8 doesn't necessarily work on older machines. The Dell is a Vista era machine. So maybe W 7-64 Pro would be a better choice?

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Dell :: Restore Installation Disk For Windows 8 From Corrupted HD

Jul 24, 2014

Running Windows 8 on an Inspiron 15 and the hard drive crashed (cannot boot).  Of course, I did not make backup Recovery DVDs, and I am beyond the warranty period so cannot get them from Dell.  However, I was able to boot the system running Linux, create a RAW image file of the OS partition, and then was able to recover my data files.  Which made me wonder--are there files in separate partitions that could be recovered to create a recovery/restore disk?  My goal is to replace the hard drive and reinstall Windows 8 on the new drive (assuming that the product key, which I do not have, will reactivate automatically.)

I haven't seen anything in the forums about this approach to generating reinstall disks.

My alternative, since I have been able to recover my user files, is to purchase a new laptop.

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Dell :: Inspiron 17R / Windows 8 And Microsoft Office Installation

Nov 9, 2012

I just bought a DELL Inspiron 17R laptop with Windows 8 and additionally the Microsoft Office 2010 Home and Student software.

how I can install the Office software and enter the license key code?

I've looked on the Start screen and cannot see any 'tiles' that are relevant, switched to the desktop and there are no icons and no Start button.

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Dell :: Wave Max Audio 4 Gone With Clean Windows 8 Installation

Sep 7, 2013

i have recently brought Inspiron 14 3421, it came with per-installed Windows 8 and Wave Max Audio 4 software. The product i brought had issue so i handed over to Dell Authorized Service Center here, so for service purpose DASC guys uninstalled OS and re-installed but after re-installation i could not find out Wave Max Audio 4 software. how to reinstall Max Audio 4 software?

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Setup Installation :: Dell Tablet - Installing Windows 8.1 Enterprise

Nov 24, 2013

I've recently acquired a tablet to pilot with my company. It is a Dell Latitude 10 ST2, and my issue is I'm trying to install and upgrade to Windows 8.1 Enterprise, but having no luck so far.

I have the 32-bit version of Win 8 Enterprise on a USB, and when I get to the "Installing Windows 8.1 screen" it get to 35%, and then gives a popup that the "Windows 8.1 Installation Has Failed". I was trying to see if there was a real error message or log to tell me what the issue is, but I haven't been able to locate anything yet. I don't even make it to the following screen ....

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Setup Installation :: Windows 8 / Dell N5110 - Black Screen

Feb 29, 2012

I installed windows 8 to my machine. it has intel hd graphics. I can install it fine but once i try boot Windows 8 the screen goes black (screen is actually off). I can get it to work by plugging in a HDMI cable into thee hdmi slot and use a monitor. it works perfect like that but my laptop screen stays black. It must be the graphics driver. I tried updating the graphics driver and that didnt work. I then tried installing the driver from the dell site for Windows 7 and that didnt work.

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Setup Installation :: Dell Inspiron 15R - How To Clean Install Windows 8.1

Mar 21, 2014

I have bought a Dell Inspiron 15R which arrived this week. I have already decided that I am going to install my own copy of Windows 8.1 Professional on to my system.

I have tried this several times now and I keep failing. I am booting from my DVD and the install goes fine. However during install I am normally prompted to enter my Serial for 8.1 and it does not do this. It progresses as though everything is ok, I can format the Hard drive and then it proceeds to install Windows 8.1.

Once fully installed I then go to see if it is activated and to my surprise it is. It has activated with the same Serial as the OEM that came with the laptop.

I have also noticed that this copy of 8.1 cannot join the laptop to my own domain (the options to do this are greyed out) which I am also wanting to do. So this copy of 8.1 is not the copy I am trying to install.

How can I install my own copy of 8.1. I think this is something to do with Dells bios configuration but not sure where to start.

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Setup Installation :: Dell Inspiron N5110 Not Picking Up Windows 8?

Jan 19, 2013

I have a Core i5 Dell Inspiron N5110 with 4 GB Ram.I tried Clean Installation of Windows 8 64 Bit (Downloaded From Microsoft Dreamspark Account) with bootable USB many times about every possible management of partitions but it goes black after the installation ,where it says "Getting Device Ready @ 62% Or 60%" , & Restarts Automatically an then it says Repairing Drive E or F, O.o even i have only one partiton of 500 GB

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Setup Installation :: Install Windows 8.1 On Dell Inspiron 15r N5010?

Oct 18, 2013

I have 2.5 years old Dell Inspiron 15r n5010 with Intel Core i3 processor (M370 @2.4 GHz) and 3gb RAM. Right now I have Windows 7 (64 bit) installed on my machine. I have two questions:

1. Can I install Windows 8.1 (64bit) on my machine?

2. There is no driver available for Windows 8 for this series of laptop on Dell's site. In that case, can I use Video, Wireless LAN, Bluetooth drivers of Windows 7 (64 bit) for Windows 8.1 (64 bit)?

P.S.: Dell provide drivers for Windows 8 for Inspiron 15r n5110 series of laptop. Can I use n5110 series of drivers on my n5010 series of laptop?

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Dell :: Clean (re)installation Of Windows 8 On XPS One 2710 And Recovery Partitions

Feb 27, 2013

My Dell XPS One 2710 was delivered with Windows 8 with wrong language. Dell therefore sent me a Windows 8 MUI Recovery Media-DVD, and told me to follow the instructions on this link: [URL] .....

At the first installation attempt I got to a point where a pop up asked for drivers. I didn't know which drivers, and I thought everything was included on the DVD (but even the DVD-ROM wasn't recognized, only "Boot (X:)"). I read a tip in the Dell forum to change the boot setup to legacy. So I did and I got a few steps further to the point where you shall choose the partition(s) under the custom menu. But no partitions were found. Perhaps the reason was the 32 GB mSATA with Intel rapid storage technology.

So I did exactly the following:

1. I downloaded the newest version of the IRST-driver and extracted the files to a USB device.
2. I booted from the recovery DVD (UEFI, safety mode: ON).
3. When it asked for the driver I installed the IRST-driver from the USB device (AHCI, 64 bit, located in the driver-folder - the only words I recognized from the forums... 0:).
4. A total of six partitions were shown: Partition 1 ("ESP", System), partition 2 ("DIAGS", OEM (reserved)), partition 3 (MSR (reserved)), partition 4 ("WINRETOOLS", recovery), partition 5 ("OS", primary), and partition 6 ("PBR Image", recovery).
5. I followed the instructions in the link (above) and deleted all of the partitions.
6. I installed Windows 8 on the new partition, without further complications.
7. I ran Windows Update.
8. I installed the Dell drivers for this service tag, in the order specified by Dell, starting with chipset, card reader, IRST, audio, video, network and everything else, and with a reboot between every single driver installation. The system, including the IRST, seems to work fine so far (no exclamation marks in the Device Manager).
9. I replaced some of the software, including Dell Backup and Recovery.

I started Dell Backup and Recovery and the program initially told me that it couldn't find a recovery partition, and therefore couldn't backup the system. Other programs in the Control Panel, like File History and Storage Spaces, can't find available drives.

The Disk Management tells me the following about my 1 TB HDD:

EFI System Partition 100 MB - Recovery Partition 898 MB - Primary partition (NTFS, boot, page file, crash dump) 930.11 MB - Recovery OEM partiton 300 MB - Recovery OEM partiton NTFS 300 MB

So finally to my questions: Should I have kept one or more of the recovery partitions during the Windows 8 installation? Could this affect Windows' System Restore (I guess not since Windows creates its own recovery partitions)?

And finally: Is Dell Backup and Recovery any useful? I already have the recovery DVD in case I need a factory reset. For backup purposes I will use a cloud service, and maybe a NAS in the future. Do I even need a recovery partition?

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Setup Installation :: Windows 8.1 Update Error 0xC1900101 - 0x40017 On Dell XPS 18

Aug 27, 2014

I have a Dell XPS 18 portable all-in-one machine that came with Windows 8, then I updated it to Windows 8.1 without any problems. It caught a nasty virus and I had to restore it to factory settings, which leaves me back at Windows 8.

I have tried multiple times to install the Windows 8.1 update through the Microsoft Store but keep getting Error Code 0xC1900101-0x40017. I have tried the following but get the same result;

Ran all of Windows Updates that would come up Verified that all drivers were up to date. My video driver is NOT a Nvidia but an Intel. I've seen posts stating that this driver needs to be updated in order to fix the problem. Ran Selective Start Up

Antivirus running is Avast!

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Setup Installation :: Can't Install Windows 8 On Replacement Hard Drive From Dell

Jul 9, 2013

I got the replacement hard drive from Dell that I was told would come with Windows 8 and drivers preinstalled. Well I installed the hard drive and it tells me that NO OS can be found. I didn't have a chance to make backup discs of my own but Dell sent a Windows 8 Recovery Media CD with the laptop and now with the replacement hard drive.

When trying to install Windows 8 onto the new hard drive I get to the part where it tells me to choose a partition to install Windows 8 on and none of them will let me. There are 5 to choose from and I don't know what to do to get past this. The biggest partition which is 5 has about 934GB of space left out of 1TB but as I mentioned I can't choose it or any of the other ones for installation.

I've never had trouble like this reinstalling other versions of Windows.

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Setup Installation :: Dell Ultrabook - Windows 8 Install Blank Screen

Feb 15, 2013

The problem I have now is when turning on my laptop it stays at the Dell logo for about 5 minutes before continuing to attempt to load windows, this is in UEFI mode. In legacy mode, it loads past the Dell logo in seconds, but this does not load windows.

I am trying to reinstall windows with the Dell windows 8 Home premium disk. When the disk finally loads, it just stays on a black screen, and I've left it for about an hour and it will not load.

I have tried using Hirens boot CD (USB) to load Mini windows xp, but that does exactly the same. I can load Linux from the usb but not windows. However, I have never used Linux so I cannot do anything in Linux to attempt to fix it, as I do not know what I'm doing inside Linux.

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Setup Installation :: Windows 8 64bit Won't Install On 32bit Vista Dell Inspiron 531

Aug 19, 2013

I have been given a dell inspiron 531 with 64 bit AMD processor, running 32 bit vista home basic, that has responded well to RAM upgrade to 4GB.

I want to install 64 bit win 8 pro media centre which I have on an original MS CD. either over current vista or on separate partition as dual boot.

For some reason the dell wont read the MS win 8 64 disk (or any other original MS OS disks I have (vista-32/7-64/8-32)) but reads pretty much everything else (DVD's excepted as currently has no DVD reading software.)..either through explorer or during boot..it is not only original ms discs that are a problem as dell won't read Windows 8-64 enterprise trial iso I burned myself either.

I have tried turning off security software (MS security essentials/MS firewall)..no change.

CD's all read fine via explorer on my lightly hopped up HP tx1340ea running win 8-64 pro media centre.

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Setup Installation :: Windows 8 - Resetting Factory Settings DELL Inspiron 660s?

Feb 27, 2014

trying to reset to factory settings my Dell Inspiron 660s that uses Windows 8. Some how my ex had downloaded a interface to make Windows 8 look like windows 7. It has virus on it that I just want to reset it. I have tried to reset thru going thru change pc settings-to general-to recovery. It gives me an error code of 800....???. So I restart it, hit F12 brings up a boot window where my options are Boot Manger (clicking on this takes me back to my desktop) Boot Setup is the 2nd options, then Diagnostics (which I have run and says nothing is wrong then takes me to my desktop) then I forget what the last option is.

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Setup Installation :: Performing Clean Install Upgrade On Windows 8 Dell Laptop

Sep 15, 2014

I have a Dell Inspiron 15R SE 7520 laptop that came with Windows 8 Core edition pre-installed. This laptop has never worked properly for some reason. It won't shutdown the normal way (it'll just stay on the shutdown screen forever) and it never comes back from sleep without a BSOD along with other troubles that haven't been solved by updating drivers,etc.

I decided I want to do a clean Windows 8.1 re-install and upgrade on my laptop to get rid of these problems, but it's been ages since I last did this (back in Win2K times, I used to dual boot Slackware Linux) and I've bee reading about all this UEFI, Secure Boot,etc and quite frankly it's making me quite nervous. I was even planning on taking this chance to dual boot some linux distro, but it looks sooo difficult. Things are much more complicated these days for the tinkerer!

I need to make sure I can get back to a running system quickly.

For starters, here is how the hard drive is partitioned: [URL] ....
And this is the Diskpart output : [URL] ....

Why do I have 5 partitions? I understand the recovery partition, the OS partition and (after lots of reading) the ESP partition, but I'm not sure about the others. What do I need to keep? I've been reading around and I see some people recommend wiping the whole drive and starting from scratch. Is this a good ide?

I'll create the installation media from a windows 8.1 MSDN ISO using a USB drive. When I start the installation process it will ask me where I want to reinstall it to. Do I just choose the OS partition? Won't the recovery partition be based on a Windows 8 image and be useless from now on?

What's the best way I can get back to a fully working system in case I screw up somehow? I've made an image of my drive using Macrium Reflect free edition. But I read here that I cannot make an image of a GPT disk. Will this image I made work for getting back to a working system quickly in case I screw up?

As a last resort, I've made a Recovery USB using the Dell Backup and Recovery Method. In the extreme case that I screw up real bad, will this work to get back a factory-state system even if I've wiped my hard drive clean? I'm assuming this tool is for users recovering after a dead hard drive so it should work , right?

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Dell :: How To Use Win 8 Pro OEM License On Clean Installation Win 7 Pro

Jun 10, 2013

We bought some DELL Optiplex 3010 with Win8Pro OEM licenses.

But we only have WinXP or Win7Pro computers on our company. We want to make a Clean installation with Win7Pro DVD on each machine, and use OEM license.

How to do this?  Now OEM licenses are not shown outside computer.

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Dell :: Serial Key For Windows To Perform Clean Installation For Windows 8.1

Sep 27, 2014

 I have dell Inspiron 7537 and I need the serial key for windows to perform clean installation for windows 8.1 I contacted dell support to retrieve my windows key but no success ,

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Setup Installation :: Rollback To Win 8 With No Media (Dell 2720)

Sep 15, 2014

My touchscreen stopped working when I updated to 8.1, but the Dell I bought came with no media.

Do you know if there is some way for me to revert to the factory install of Win 8 (not 8.1) in this situation?

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Setup Installation :: How To Reset Dell BIOS To Default

Apr 7, 2014

I have a Dell inspirion 15 laptop running Windows 8.1. A while ago I decided to try Ubuntu out. I installed it alongside Windows 8.1 in dual boot configuration with its own separate hard drive partitions. This means that when I powered on my laptop a GRUB menu (Linux boot manager) would come up allowing me to choose between Windows and Ubuntu. However, Ubuntu was more pain than it was worth so I decided to uninstall it. I did this by deleting the hard drive partitions that Ubuntu was installed on using Windows Disk Management. Now when I power on my laptop the GRUB menu still comes up but there are no options to choose from, only a command line interface. I now have to type Code: exit

which exits GRUB and takes me to my BIOS Boot Manager which looks like this:

Boot mode is set to: UEFI; Secure boot: OFF

UEFI BOOT
ubuntu (ST500LM012 HN-M500MBB)
UEFI Onboard LAN IPv6
UEFI Onboard LAN IPv4
Ubuntu (ST500LM012 HN-M500MBB)
Windows Boot Manager (ST500LM012 HN-M500MBB)

I then have to select Windows Boot Manager to boot into windows.

Why GRUB is still there even though I have deleted the Linux hard drive partitions? Also, why is Ubuntu still listed on the BIOS Boot options? And why is it listed twice?

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Hardware Drivers :: Can Driver Folder Removed After Installation In Dell

Jan 8, 2013

I have installed windows 8 in my dell laptop, then I installed the drivers after the extraction. then I found that a folder of name dell is created ,inside that folder a new folder 'driver' is created when I found that all drivers extracted folder which were just been nstalled successfully. now my question is ..can I remove those folder cause they have been already installed?

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Setup Installation :: Operating System Wasn't Found - DELL XPS 420

Apr 1, 2014

I have a Dell XPS 420 and I've just bought an SSD for it. Every time I boot the machine I see "Operating system wasn't found" now, despite having booted into Windows successfully just before.

The only change I made was connecting a standard SATA 2TB drive - which it boots into fine - but now when I have removed the 2TB drive I cannot boot onto the SSD.

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Setup Installation :: Dell M4600 - Restart Fails With Dual Boot

Feb 15, 2013

I finally got Windows 8 installed on my Dell M4600 dual boot with the Win 7 install. This is my business laptop so I needed to maintain full functions to Win 7 (I will completely migrate to 8 in the future) and ensure I could continue to work with it. I have two SSDs: Drive 0 is a 2.5" 256 GB used for data as d:. Drive 1 (this is how the bios designates them) was originally a 128GB MSATA SSD. I cloned this to a newer 240GB SSD to provide more room for the two OSs (and provide a good fail safe). With the clone I cleared the Dell recovery partitions and added the partition for Win 8. Currently I have some wasted space at the front but I will sort that out in the future. It has taken a week to get Win 8 up and running properly (tracking down drivers, getting the fingerprint scanner to work etc) but it seems to be stable and I have started to use it. Now to the problems:

1. The boot screen is the old Win 7 type (not really a problem by itself). I have used EasyBCD to adjust the default to Win 8. If I do a "restart" from 8 and then select 7 no problem. On the other hand, any restart to 8 brings up the MS flag and twirling thing and stops. I need to power down and start back up. No problem if I shutdown and then restart. I've been working on figuring out how the whole process works and I suspect the problem has to do with the switching drive letters depending on which OS is started and/or the Resume parameters in the BCD. Additionally, during all the hassle with installing Win 8 the boot loader is on the Win 7 partition. I'm hesitant to start using BCDedit on this laptop as I would prefer not to mess anything up. I also will not go through the hassle of re-installing Win 8 again - 3 or 4 times was enough.

2. At some point I will delete the Win 7 partition and expand the space for the Win 8 (I'll need to use some third party tools to do this). My concern is that the boot loader is on the Win 7 partition so how to move it to the Win 8 partition if possible.

I've attached two screen shots for the disk management status (win 7 an 8) and attachedoutput form BCDedit /enum all for both OSs.

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Setup Installation :: Dell Studio XPS 9000 - How To Upgrade Clean Install To SSD

Jan 11, 2014

I have a Dell Studio XPS 9000 running Windows 7 home premium 64bit and a USB 3 card installed. I want to upgrade it to Windows 8.1. I also have an HP laptop Envy dv6 running Windows 8.1 USB 3 compatible. I also have an Intel SSD 335 Series 240 GB, on which I want the upgrade to be installed, and a USB 3 NexStar caddy.

I imagine the most elegant approach would be to load Windows 8.1 on the SSD via the caddy connected to the HP laptop which is connected to the Internet, and then install the SSD into the Dell Studio XPS 9000.

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Setup Installation :: Dell XPS 8300 - Restore Or Obtain Recovery Partition?

Dec 8, 2013

I have Dell XPS 8300 and made a set of dvds when I got the machine. I don't remember if I made them before or after a Dell tech deleted my recovery partition.I have since made a Win 8 dvd from the downloaded iso file and using the library, moved to Win 8.1.

I am asking if there is a way I can restore or obtain the recovery partition.I have the original Win 7 cd, the 2 dvds I made when I got the pc and the Win 8 dvd I created.If the recovery partition is not in the Win 7 dvds(as I said above) is there any way to get that partition back?

When I moved from Win 7 to 8 with the disc I did not see any opportunity to create this recovery disc. I thought if I selected 'custom' after 0 unallocated space, then 'drive options adv', 'new' and 'apply' it would be automatically created.I never saw anything like that so just 'next it' to Win 8.

P.S. I have a Dell Laptop which is similar to the desktop and it has the recovery partition.

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Setup Installation :: Dell 755 Dual Core / Missing CD When Dongle In USB On Boot Up

Sep 29, 2013

I have a Dell 755 dual core, I loaded win 7 had a problem was with my CD rom, on boot up it was there, in devices it was there name and model, but as soon as I put CD in and opened the CD it would disappear off the machine sometime it would read what was on the disc and then disappear, I asked many question nobody gave me an answer. I installed it on a Dell 270 it works great.

Now on Win 8, the problem I have is if I have my mobile modem in the usb when I boot up my CD rom doesn't appear, if I take the modem out and boot up my CD rom is there with the drive letter G, when I put the modem in the CD remains and works correctly.

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