Dell :: Inspiron 3737 - Windows 8.1 Lid Close / Display Never Comes Back From Being Blank
Aug 20, 2014
My laptop is Inspiron 17 3737.
When I close my lid, with the system set on not sleeping (just turn off back-light) and reopen it the screen remains blank. It happens even if I'm logged in, or not, or from sleep. So, basically, the display never comes back from being blank.
I tried updating all the drivers, I tried with the original ones, same problem....
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Aug 10, 2014
I am running Windows 8.1 and IE 11. When I have multiple tabs open and click the X in the upper right hand corner I get an option that asks me if I want to CLOSE ALL TABS - CLOSE CURRENT TAB. I always want to close just one tab. How can I suppress the display of the Close All Tabs - Close Current Tab question and still be able to close just one tab?
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Feb 25, 2013
I have dell inspiron 5520 with win 8 pro . I have problem in display driver .
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Nov 14, 2013
I have a Dell Inspiron 1545, the screen is broke so I use an external monitor which doesn't project BIOS or Boot up so I cannot see anything. I found a thread on here that adds the Intel Graphics Driver for Mobile 4 Series for Windows 8 which I supposed would work on 8.1.
The link I installed:
Mobile Intel Series 4 and Intel HD Graphics 1st Generation. I installed it and restarted the laptop for the GUI to start.
But as I restarted, the screen was blank. I tried cycling through projection modes as I usually do, but this time It didn't work.
I have no clue of how to remove the driver to as I cannot see anything on the external monitor as I've tried it on 2.
I've tried booting into Safe Mode but as I've said, I cannot see anything on the screen so I'm not sure where I am.
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Sep 15, 2014
I have a new Dell Inspiron 15 7000 laptop with an i7-4510U, Intel 4400 Graphics, 1920x1080 screen, and Windows 8.1. I have noticed that the display will brighten and dim when switching between apps. For example, going from a dark desktop background to a white background such as File Explorer, it will take the display about 5 to 10 seconds to brighten to the appropriate level. Going back to the desktop it will dim and sometimes even show a quick flash. I have the display set at 60% brightness and have turned off the adaptive brightens. Also using the latest Intel drivers. Exhibits this behavior on battery or AC. Never seen this on a laptop before.
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Oct 23, 2013
How big this new 8.1 update is and can it be downloaded as an iso? Also, does it contain any driver updates. I installed Win 8 on a Vista machine and it runs well, except for an annoying blank flicker that occurs when I open and close programs. Tried both a Vista and Win7 video driver but made no difference.
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Feb 23, 2014
I have Hybrid boot a.k.a Fast Boot enabled before.. This occurred to me last week.
When I click on shut down, It shows shutting down and displays turns off.. little later the screen turns on and the desktop comes back.. If I have turn it off, I have to force the PC by holding the Power button. I googled it and they said to turn off Hybrid boot, but it was the only reason I installed Windows 8..
Now that I turned it off, it takes a while to turn on/off the PC..
This not only affects Shut Down but Sleep, Hibernate and Restart too..
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Nov 23, 2013
I Google a subject and get a list of sites, select one and read. To return to the list I click the back-button, the screen goes blank and I have to press the 'windows' key and select Google again which brings the list back on screen. Frustrating waste of time. How can I activate the back-button?
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Oct 28, 2013
I upgraded to Windows 8.1 and all has been great except one thing. When I leave the computer for about 10 minutes or so, the display turns off like it is supposed to. If I want to turn the display back on though, I find I'm unable to with the mouse, keyboard, or power button. It's like it is stuck in limbo and I have to restart the PC.
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Feb 15, 2013
The problem I have now is when turning on my laptop it stays at the Dell logo for about 5 minutes before continuing to attempt to load windows, this is in UEFI mode. In legacy mode, it loads past the Dell logo in seconds, but this does not load windows.
I am trying to reinstall windows with the Dell windows 8 Home premium disk. When the disk finally loads, it just stays on a black screen, and I've left it for about an hour and it will not load.
I have tried using Hirens boot CD (USB) to load Mini windows xp, but that does exactly the same. I can load Linux from the usb but not windows. However, I have never used Linux so I cannot do anything in Linux to attempt to fix it, as I do not know what I'm doing inside Linux.
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Dec 17, 2013
I have Inspiron 15R 7520.
It Came with windows 8.Recently i upgraded to windows 8.1
Now i want to get back to windows 8.
Can i restore to factory settings?
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Jun 13, 2013
I have a new laptop with Windows 8 and I really like it. I also have an older Dell Inspiron 1521 with an AMD 64 bit processor, 4 gig of RAM and a 160 gig SSD. It runs Win7 just fine and I believe it will run Windows 8. My new laptop came with 8 installed so I don't have a box to check the low end specs for running 8. I have Linux on it now and I would like to run both. It boots in to Linux in 20 seconds, about the same time as my new Windows 8 laptop.
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Mar 31, 2013
I own dell inspiron 14z and i tried to install windows 8 on the 32SSD drive, i turned SATA controller to AHCI and installed the OS. Windows was booted ones and it was all fine but when i restarted the computer it consistently led to the screen "your pc ran into problem and needs to restart...." I tried turning back to ISRT and same, I reinstalled windows and turn the acceleration of but after installing the driver an error was occurred says "your computer does t meat the minimum requirements....".
I turned back to ISRT and tried to install the windows again but it could not find the hard drive even after browsing through usb (it was loading and loading but didn't find anything) and now i really don't know what to do...
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Oct 8, 2013
I have a Dell Inspiron One 2330, which had Windows 8 Pre Installed, one fine day it stopped booting windows 8...
No matter, I had the recovery media... I made a full system restore... and nothing... it still does not boot.
Black screen after windows logo.
Dell Diagnostics accused no trouble whatsoever, all the tests performed successfully.
After a lot of tinkering, I managed to go back to Windows 7, the system runs fine, but I am running a trial license of Win 7, as I have not yet bought a license (I actually tried restoring the system using the Dell generated backup disks AND the Windows 8 OEM Disk, provided after those did not work).
What could be preventing Windows 8 from booting, since neither the installation fails, nor the HDD acuses any problem?
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Dec 15, 2012
I have an Inspiron One 2305 All in One with touch display and was planning to upgrade to Windows 8. However, I just noticed on the Dell Support site that they do not support the upgrade, and thus, don't recommend owners of this computer doing the upgrade.
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Feb 8, 2014
I purchased a dell inspiron 5521 a few months back but i didn't get any windows 8 CD with it. I have to reinstall my windows, but when i try to do it with my friend's original windows CD, error says product key entered is different. I don't even know the product key for my windows 8.
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Sep 21, 2013
I'm trying to figure out if my Dell Inspiron N4010 has full compatibility with Windows 8. I downloaded the Windows 8 Upgrade Assistant. The two issues I have are Secure Boot and was touch capabilities my Dell Computer has if I decide to upgrade to Windows 8.
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Nov 13, 2013
Since I've updated to 8.1 my laptop is taking a long to boot up and when it finally does load it's slow as hell.
I'll then be playing Football Manager and when I hit the windows key to go back to my desktop it freezes. I've tried opening task manager and that freezes too, the only thing that functions properly is the metro screen.
I thinking it's a compatibility issue with a program that's causing it.
Specs:
Dell Inspiron 7250
Intel Core i7 3612QM @2.10GHz
6gb RAM
Windows 8.1 Pro
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Aug 15, 2014
Yesterday, I restored my Inspiron 15 to it's factory settings. Post-reset, I installed all drivers for Windows 8 directly from the Dell website except for the AMD driver which I took from the AMD website (just wanting to get the latest directly from the source, I guess). I also used that "Dell Detect" thingy to make sure I have all the latest drivers for everything.
After installing, everything worked great, but I realized that when the display turns off / when I shut down the laptop / when I close the lid, it does not turn off the computer or hibernating it or making go to sleep - it just keep running but there is no display, total darkness. Trying to press the power button / F4-F5 / any other button-pressing related solution did not work, only hard-reset.
Googling this issue, I found that it is very common, and many people with almost brand new Dell laptops, just like me, have encountered the same problem. In most of the solutions offered it was said that doing so would cause the system to mainly use the Intel Graphics HD card and not the AMD, meaning that for games and graphics, the AMD won't matter, which doesn't seem to be fair after paying extra exactly so I can have a dedicated card.
Either way, I started with the first which was using Windows Update. After checking the Windows Update updates list, I saw 2-graphic card related items - something called Graphics Adapter WDDM, one for the AMD card and the other for the Intel Graphics HD. After installing this update, I realized I can successfully turn off the laptop.
Once I turned it back on this morning, I got a pop-message:
I then realized that it just simply doesn't see/use/detect the AMD card. This is how my AMD Catalyst looks right now:
Looking at Everest, you can see it only sees the Intel Graphics HD:
However, device manager is still listing the AMD card as if it's properly working:
And if you look at the event log, you can see that initial driver was installed right after the Windows 8 fresh install I made a day and a half ago, and then there's other events, last night, around the time when I installed the Windows Update thingy:
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Jun 12, 2013
I have inspiron 14r 5420 (with windows 8 ) . I have problems with the laptop after a few days and earlier i had did recover media to 2 CDs. Now during the boot it was verifying my laptop and it say that it would reset the pc to factory backup. Will this process require a format.
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Jan 27, 2014
I had to restore my Dell Inspiron laptop. The worst was having to download all of the Windows updates that I had installed since I bought the laptop a year ago. Is there any way to backup these Windows updates, in case (*shudder*) this happens again, I will have these ready on a disc or flash drive ready to reinstall?
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Oct 28, 2013
I boughrt Inspiron 2350 2 weeks ago. And I updated to windows 8.1 soon. After then, Computer has not worked, so I would like to reinstall clean.
I would like to know how to get the recovery disk. And I tried the chat, but chat is always close.
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Oct 12, 2014
I purchased a brand new Dell Inspiron 15 3000 2 months before. This system is having Windows 8.1 OS. I'm facing the start up problem from last month.
1. Sometimes when I pressed the power button system won't start. Black screen comes then it won't boot.
2. Sometimes when I pressed the power button system will boot up to password screen, if I entered the password and hit the enter key, again Black screen comes.
3. Sometimes shutdown is not possible.
a. I tried to shutdown by using mouse (Start -> Power Options -> Shut down) it won't take the command.
b. I tried to shutdown by using keyboard (Pressing Alt+F4) it won't take the command itself.
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Jul 25, 2013
Ihave Inspiron 15R 5520.
Iam installed fedora linux and. Lost the boot. For windows. Now i have recovery in partition and my system But. Not work !!
Now what I can do. How can i Dowland Image recovery?
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Apr 2, 2014
I recently bought a dell laptop(dell inspiron 15 3521), which comes with windows 8 O.S and I want to install windows 7 and Ubuntu as part of my research for 3 months.
So I have to uninstall windows 8 and of course I want windows 8 after some time(approximately 3 months) but I didn't get any windows 8 cd or key with it ,how to get through it?
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Aug 8, 2013
I have been trying to install windows 8 on a Dell Inspiron 7520 using a pendrive.
Apparently there is no option for this in the boot menu.
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Nov 9, 2012
I just bought a DELL Inspiron 17R laptop with Windows 8 and additionally the Microsoft Office 2010 Home and Student software.
how I can install the Office software and enter the license key code?
I've looked on the Start screen and cannot see any 'tiles' that are relevant, switched to the desktop and there are no icons and no Start button.
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Jan 19, 2013
I have a laptop, dell inspiron rs7720 with windows 8 on it. Once i tried to boot a different operation system from a memory stick, it didn't work, nothing happened. From that day after a first boot(doesn't matter through restart or by shutting it down) I always keep getting a quick dell logo for 1 second and then a black screen. By pressing buttons like Esc-f12 the ~Boot options F12~ appears on the right bottom of the screen. If I press F12 no reaction happens. If i just turn the laptop off by holding a button and turn it on again it boots up properly. Tried to reinstall bios, didn't work, but the bios does work. However boot options doesn't(if you press f12 at the dell logo).
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May 26, 2013
I have a fairly new (bought in December) Dell Inspiron/Windows 8 that is used mainly by my kids to play games. It's minimally loaded- Windows Office, Adobe and generally starts up fast. Today they report to me that "something is wrong." On start up all I get is a grey screen. I tried F2 and F10 - no response. Doesn't even respond to Control/Alt/delete. I've searched the forums and the only thing that seems to come close is that they have possibly enlarged a split screen somehow so it's hiding everything else- but what to do? It has to get to Windows to do that, and we're not there yet.
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Jul 13, 2014
First my system is Inspiron 15z 5523
Can I install Windows 8 32-bit on it??
Because after purchasing it, it has Windows 8 64-bit x64-bit based processor,
What does that mean? and is it possible to install the x86 version?
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Jul 31, 2014
I am running windows 8 on a dell xps pc. I have 2 large 3tb and 4tb external seagate drives. After a day or so they lose part of the connection. You can see the drive and folders a couple of levels deep but you can't see files. If you unplug and start again everything is there. On other machines it's not a problem. When you try to eject usb hardware it displays that something is accessing the device. So it's not the drive, it's a driver or something else.
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