Debugging :: Bad Pool Caller In Windows 8.1

May 23, 2014

I saw this BSOD for the first time last night. I don't know exactly how it happened: my sister was using my computer to edit some photos from her travels on Photoshop. She shut it down. I opened it up and pushed the power button a little while later. After the HP loading screen, I saw a BSOD for "Bad Pool Caller."

I have seen some issues due to an outdated graphics driver. When I updated to Windows 8.1, I began seeing delays upon wake up and entries in the Reliability Monitor for hardware errors. I've tried updating my graphics drivers but since I use switchable graphics, it is actually extremely difficult to do so. HP's drivers don't allow me to open them and Leshcat's drivers have failed, too. That is why I have given up on updating them.

Minidump file is attached.

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Debugging :: System Crash With Message (Bad Pool Caller)

May 3, 2014

My system has crashed several times and today I find out that it dumps a file that can figure out the cause of the crash. I have attached the dump file ...

OS : Win 8 64bit
System : Alienware 18"

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Debugging :: BSOD Crash Win 8 64 Bit 3 / 4 Times A Day Minimum - Bad Pool Caller

Nov 16, 2013

I've had Windows 8 for more than a month now but didn't have any BSODs. These started like 4 days ago. They happen about 3/4 times a day, minimum. I have attached my SF Diagnostic Report

The error it gives me on the BSOD is 'BAD_POOL_CALLER'

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Windows 8.1 - Bad Pool Caller

Jul 16, 2014

I have an acer computer running windows 8.1 i left a file to download, when I came back I saw a bunch of error messages talking about the memory/ram, so I restarted and got a windows 8.1 blue screen of death. Saying BAD_POOL_CALLER. Right now it says it's collections error info and it's at 100% and it is still my computers fans are loud.

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Debugging :: BSOD - Bad Pool Header And Page Fault In Non Paged Area

Mar 26, 2014

Basically about 3 weeks ago I had some computer issues, I figured it was a good time for a couple of upgrades so I replaced the Motherboard, Processor, Power Supply, and I had my Video Card RMA'd by EVGA (excessive coil whine)

I formatted the hard drive (it was a 300GB partition of a 1.5 TB Raid 0) and reinstalled windows 8 to the computer, everything seemed fine for about a week, I took my computer downstairs to hook it up to a TV so my family could watch some Hulu on the big screen and my computer started getting BSOD every few minutes.

I was unsure as to what was causing it so I reinstalled windows again. After the install I was still getting BSOD... so I went out and bought a SATA 120GB SSD and put it in as the primary Hard Drive and installed windows to that drive instead of onto the Raid partition. Same thing, more BSOD...

At this point I have reinstalled 4 times, I tried allowing Windows to fully update everything and tried turning all updates off and manually installing everything myself. More BSOD both ways... in fact at this point when I try to manually install the NVidia drivers they just Fail during the install and wont finish...

Given that the BSOD seem to be either Page Fault in Non Paged area and Bad Pool Header I figured it might be the RAM and ran a MemTest over night, unless I am reading it wrong there were no errors:

My current system specs are:

Full version Windows 8 Pro (not upgraded to 8.1)
Intel i5-4670 CPU (about 3 weeks old)
Gigabyte Z87X-HD3 Motherboard (about 3 weeks old)
2 2GB Corsair 1333 MHz DDR3 RAM (about 5 years old)
EVGA Nvidia GTX 580 3GB video card (just got a RMA replacement about 3 weeks ago)
SoundBlaster XFi PCIE card (About 5 years old)
PCI 4 Drive SATA Raid Controller
120GB SSD Hard Drive (about 1 week old)
4 500 GB Seagate Barracuda single platter Hard drives (SATA, about 3 years old, 1 single and 3 in a Raid 0 Setup)
Corsair TX 650M Power Supply (about 3 weeks old)
DVD RW Drive (SATA, about 5 years old)

So, based on this wall of information, I am suspecting one of 3 things:

1. Might be corruption in the 8GB Thumb drive I am installing my Windows 8 from. ?

2. Might be something with drivers on the computer... after 4 clean reinstalls I don't see how this can be totally it but...

3. Some other hardware on my computer is causing the issue:

- On board sound conflicting with the soundblaster?

- RAID controller?

- Bad GPU / VRAM?

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Debugging :: Power Driver State Failure And Page Pool Memory BSODs Here

Jul 27, 2014

New to the Forums, but not new to these errors. been having them for a while now, it's one or the other and happens about once a day or so, but with the fast restarts and such it never sets me back too far, but I still wish to fix this all.

Included is the SF file for your looking purposes.

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Browser Cause Non Page-pool Leak

Sep 15, 2014

Like the tittle states is it possible for a browser or browser extension to cause memory leak in the non page-pool.

A couple of of day ago I switch over to Opera and had memory leak in the non page-pool that paralyzed the machine till I rebooted.

Asking cause a few days prior I was messing around with a few of my drivers and I have a new motherboard coming and was thinking of just popping the hard drive on without doing a fresh install of windows, since I have an upgrade version of Windows 8.

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Maintenance :: Paged Pool Memory Constantly Increasing?

May 4, 2014

I'm Running Windows 8.1 Update 1 Enterprise.

custom built machine :

I7 4770K
32gb ram
Samsung evo pro 256gb ssd
2x gtx 770 sli

the installation was done around end of january, i don't have much running on that computer but games (i have another system for work)

The issue i have is the Paged Pool memory after system is up is at roughly 250mb but keep increasing around 1-2mb per sec and never stops, after roughly 1h uptime, i'm already at 2gb.(after 1day uptime yesterday, i was at 56gb). The non-paged pool is however never an issue and sits between 150mb and 250mb (i would say normal values)

i've read about disabling NDU, disabling killer networks application (my network driver) and many other things but so far still no luck.

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Storage Spaces Can't Add Drive To Pool - Incorrect Function

Jul 21, 2013

When adding an initial drive to a storage pool I get the error "incorrect function"

System: Proliant ML110 G4, Windows 8 64-Bit, 4GB Ram

I have a 160GB drive installed on the motherboard's controller which hosts the OS. I've installed a single 2TB drive on a 2 Port PCI Express Internal SATA II Controller Card (JMB36x). As soon as I create a pool using the 2TB drive I get the error "Incorrect Function" and the drive becomes RAW.

The drive id's are unique. It's worth pointing out that the system without the new controller can only support 2TB max of SATA drives, but this is bypassed by the controller card I added?

Get-PhysicalDisk | format-list FriendlyName, UniqueId, ObjectId, BusType

FriendlyName : PhysicalDisk0
UniqueId : 2039374232333633
ObjectId : {af665d5a-f225-11e2-be77-806e6f6e6963}
BusType : RAID

FriendlyName : PhysicalDisk1
UniqueId : IDEDiskST3160812AS_______________________________3.AJL_5&3dc7918&0&0.0.0:risa
ObjectId : {af665d5b-f225-11e2-be77-806e6f6e6963}
BusType : ATA

I'm also worried that the 2TB drive is showing up as RAID not SATA on the controller.

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Debugging :: BSoDs On Windows 8.1 And 7

Jul 16, 2014

Lately i am getting some bsod's while playing games. They started in Windows 7 and did not involve any software installations ( PC ran all games for 2 years and suddenly they appeared).

I installed Windows 8.1 and it still happens.

My HDD is a prime suspect.

Here are the dumps.

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Debugging :: Windows 8 Crashing Error

Dec 30, 2013

I am finding a problems with windows 8 when i start the computer it crashes and I get blue screen error my anti virus scanned everything it was clean no viruses or threats and when I restart my computer the screen freeze even my mouse cursor freezes and again i have to restart and updates are fully updated.

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Debugging :: BSOD After Windows Updates

Aug 15, 2013

I manually installed windows updates yesterday. They seemed to have installed fine. I rebooted and went about my day...early evening i stepped away from my laptop for a few minute and came back to the lock screen. It had rebooted from a BSOD while I was away...I wasn't doing much on the computer at the time. Comodo dragon browser open playing a facebook game and winamp streaming some music...

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Debugging :: BSOD When Updating Windows 8

Oct 22, 2013

I've been trying to update to Windows 8.1 but I keep having issues. I constantly have failing Windows Updates. I have tried a couple different things, renaming the SoftwareDistribution file to .old, Windows Repair, and full clean install of Windows 8. I for the life of me can't figure out what's going on.

Currently, I am unable to install the SF_Diagnostic tool for some reason. It's hung up on downloading the necessary files from Windows Features. I have a mini dump from Windows 8 attached and will try to update it with the SF_Diag tool if it ever installs.

Edit: had to manually enable .NET Framework in order to get the diagnostic tool to install. The mini dump is still the same regardless so I'll keep that there.

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Debugging :: Getting Random BSOD On Windows 8.1?

Dec 9, 2013

it started happening about a week maybe 2 weeks ago but ill get random Bluescreen

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Debugging :: BSOD When Boot Into Windows 8.1?

Sep 15, 2014

I started experiencing crashes when I was playing League of Legends and they increased in frequency and now my PC crashes as soon as I boot into Windows.

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Debugging :: Cannot Install Windows 8.1 - 2 BSODs

Jul 31, 2014

Specs :
Windows 8.1 x64
Intel X58-based Alienware Aurora mobo
12GB DDR3 ram
Intel i7 920

I've been trying to troubleshoot an issue with my fan speed running at max speed from boot to Windows 8.1 desktop loading. This happened after installing Alienware Command Control which, unbeknownst to me, was not compatible with Windows 8.1 x64 and has, I think, loaded an incompatible (with Windows 8.1 x64) firmware version to my MIO board.

To try to remedy this I have:

Uninstalled that software.
Performed a power drain to see if that would reset the MIO board (which controls fan speeds).
Tried restoring a previous disk image.
Tried installing a fresh copy of Windows 8.1 - this step went wrong for some reason and didn't complete.
Tried a CMOS reset.

None of this has worked and now I'm stuck in a loop I can't get out of.

If I try to boot from the drive I fresh installed Windows 8.1 on, I get BSOD "whea_uncorrectable_error".

If I try not boot from a Windows 8.1 install disc or my Macrium Reflect repair disc, I get BSOD "Machine Check Exception".

I've tried a CMOS reset a couple more times, made sure the time is correct and have loaded optimal defaults.

I'm at a loss what to try next. Prior to the BSOD's, I'd decided to gamble on it being a MIO board problem and ordered a new one from eBay.

If I can't install Windows then the new board is useless. I don't believe the MIO board is causing the BSOD's - it booted fine (albeit loudly) after restoring to a previous disc image of Windows.

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Debugging :: Random BSOD In Windows 8?

Oct 11, 2013

Recently I've experienced random BSOD's in Windows 8. Although my computer know-how is limited at best, I knew it was best to upgraded my pc in steps. The first week I installed a SSD (with a fresh install of Windows 8 on it) and ran without any problems. A week later I installed 16 gigs of (new) ram (with the SSD) and everything ran fine.

The problems started two weeks later. I haven't made any changes to my pc or driver upgrades since then. If I idle in windows everything works fine. The same is true when running Office or browsing the internet. BSOD's occur when:

- Playing games (modern or old), either after 5 minutes or after 3 hours (seems very random but frequent);

- When wathing a HD youtube movie (BSOD's when doing this seem very rare though);

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Debugging :: BSOD When Windows Start?

Sep 15, 2014

i got another diffrent BSOD today when i turned on my computer here is the dump folder So here is the explain i turn on my pc it turn on it went to windows and few seconds later i got BSOD

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Debugging :: Multiple BSODs On Windows 8.1

Apr 2, 2014

I use lenovo z510i i7 4702QM 8gb laptop.Nearly everyday i'm getting a bsod while working.I only use my laptop for my job,never play games or make hard use.I belive that bsods are from device drivers of microsoft.All intel and nvidia drivers are updated from their own sites and other from lenovos site.*.zip file attached to this message contains the dump file of last crash.

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Debugging :: BSOD On Windows 8.1 Update 1 Even When Not In Use

Apr 26, 2014

I have had a long history of BSOD issues on this system, and have exhausted my patience in trying to fix it. I have done my own research to no avail, and have even utilized my warranty to get parts replaced. At this point in time I have a replaced motherboard and video card but the BSOD issues have actually increased in frequency.

For testing I have re-loaded Windows. Ran tests on the memory. Replaced the hard drive with an SSD. Updated drivers as best as I could based on the version of Windows and availability of drivers, and as mentioned I have even had the Motherboard and Video card replaced. The only hardware left to rule out is Power Supply and CPU.

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Debugging :: BSOD - Windows 8.1 Keeps Crashing?

Sep 15, 2014

We have a computer we're running Windows 8.1 Pro, which keeps crashing - typically overnight, and typically when we're running large computational simulations.

I have been working on parsing the WinDBG outputs, and finally got to:

Probably caused by : GenuineIntel

But before that, I see:

BugCheck 124, {0, ffffe0011caf8028, be000000, 100110a}
***** Kernel symbols are WRONG. Please fix symbols to do analysis.

But I am not 100% sure what I'm looking at. In WinDBG I am pretty sure I've succesfully pointed the symbol path to download symbols correctly from msdn.

So we ran "dm log collector", the ZIP is attached.

p.s. We do have a large RAID drive attached via USB3; connecting that seemed to correlate to the start of these crashes, but that might be wishful correlation seeking.

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Debugging :: BSOD After Upgrading To Windows 8.1 From 8.0

Nov 2, 2013

Since I upgraded to Windows 8.1 (from 8.0) I'm experiencing BSOD a while after Windows has started (about 30 seconds). I updated all my drivers by different means to be sure all is up to date.

Attached : the SF_diagnostic "grab all" file (zipped with my user name).

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Debugging :: Various BSODs In Windows 8.1 During Games?

Jun 1, 2014

my PC's been plagued by various issues for a while now, such as various BSODs and programs suddenly crashing and unwilling to start again until a reboot. I'm hoping the fix for the latter is the same as the fix for the BSODs.

Since the blue screens usually seem to reference some form of memory, be it physical or virtual, I've had windows memory diagnostics do a bunch of extended passes, but it found no problems, and Samsung Magician says the SSD is fine too, which means I'm increasingly hopeful it's just a software issue.

Latest dump was made with driver verifier, by the way.

PC is an Asus Z87 pro mobo, with i7 4770k CPU and Geforce GTX 780.

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Debugging :: Windows 8 Does Not Start Up At All - No Access

Mar 3, 2012

So earlier I installed Windows 8 over Windows 7 (upgraded), and it was running almost flawlessly at first. I needed to update some drivers so I restarted my computer. It booted up just fine, however I could not access the login page at all. It was just a blank blue screen (not BSOD), and my cursor which I could move around.

I thought that the upgrade was the problem, so I eventually got around to dual booting Windows 7 and 8. The same thing happened, with it working fine at first, restarting the computer and facing the blank blue screen, not able to access Windows 8.

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Debugging :: BSOD On Hibernation Windows 8.1 X64

Mar 8, 2014

I'm having a BSOD (attempting to switch from DPc) error message.

I've attached the minidumps.

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Debugging :: Windows 8 Shuts Down On Start Up?

Oct 31, 2012

I installed a clean version of windows 8 on my PC over the weekend and since then when I start it up it gets to the load screen and shuts down. When I start it up again it works fine. I have a Gigabyte GA-Z77X-UD5H motherboard, I went to their site and downloaded the latest drivers for ethernet and chipset.

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Debugging :: Windows 8.1 Crashes Without BSOD?

Jul 27, 2014

My Sony Vaio Multi-Flip has been causing a lot of pain recently. A couple of months ago, it was making a lot of noise (which apparently came from the fan) but the problem resolved itself and has rarely occurred in the last 2 months. The engineer said at the time, that it was most likely a fan noise (as opposed to the HDD).

However from the last few days, the laptop shuts down out of nowhere (without a blue screen). This happened 5-6 times consecutively the first time, after which I was somehow able to do a system restore to a couple of weeks earlier, to see if it might have been a software issue. That temporarily seemed to fix it, but a few days later the issue is back. It happens every now and then (say once or twice a day). The laptop just shuts down completely in a snap. What might be causing this? I have an important business trip coming up and the last thing I want is for this to happen when I am in a client meeting.

I notice my CPU temperatures are normally between the 55-70 degrees on average usage, so I wonder if replacing/cleaning the fan is the way to go?

Also, every now and then, I hear a "beeping noise" and I notice this is usually when I lift the laptop up or tilt it slightly, while it is still running. This is shown as a critical error in my event log, with error source "Kernel Power" and error description " The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

DM Log collector results attached as SF Doesnt seem to be working for me on Windows 8.1. The greens status bar doesnt go past the "u" of "lunch" text above it despite waiting for ages.

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Debugging :: Getting Random BSODs In Windows 8.1?

Nov 1, 2013

I did a fresh install hoping that it would get rid of my BSODs which were numerous. So far, I only have 5 BSODs that I have had the patience to allow Windows to get to 100% on. I easily BSOD once a day, most are with MEMORY_MANAGEMENT or IRQL_NOT_LESS_OR_EQUAL.

I have run memtest86+ ad nauseum with no errors, as well as Prime 95 for over 24 hours, I am stable and these are not temperature errors (30c idle, 71c at load).

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Debugging :: Windows 8 Crashing Every 5 Minutes?

Aug 23, 2014

Every five minutes I recieve the BSOD and it says critical_process_died. The weird thing is, I reset my computer back to factory settings and as soon as I booted it did it again... I got my computer to work for like 10 minutes and as soon as I thought it stopped for good, it did it again.

My PC sometimes crashes during bootup too.

Edit: I was just downloading something and halfway in it said something like "Failed to download and install files". Then the taskbar in the bottom of my screen disapeared and my computer got the BSOD saying "Critical_Process_Died"...

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Debugging :: Computer Gives BSOD On Windows 8.1

Sep 15, 2014

trying to install a driver for my internet connetion, the installation goes just fine, but when at the end, where the drivers start installing, the PC gives me a BSOD no matter how I try regular installation, copying drivers files from a PC on which internet is working (this PC, working on Windows7). The full message is:

Driver_irql_not_less_or_equal (USBXHCI.SYS).

The specs of the other PC (notebook):

Asus X552L
Nvidia Geforce 820m
Intel core i5
4Gb RAM
2 3.0 USB ports
OS: Windows 8.1 Pro

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Debugging :: Windows 8.1 Crash While Browsing

Nov 7, 2013

It suddenly crash while I'm browsing facebook, no other apps/programs in my PC are open. Attached the dump below

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