Browsers/Mail :: How To Delete Modern UI App Cache In Windows 8.1

May 15, 2014

I want to delete the app cache in my Modern UI apps. How is this done? I've tried clearing the store cache but I don't think that's the same thing.

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Browsers/Mail :: Why Don't Browser Back Buttons Use The Cache

Oct 29, 2013

I don't get it. I'm on a page. I click a link. I only stay on the new page for maybe 5 seconds. I click the Back Button. I get "connecting" like the word will change in 5 seconds? There's like zero efficiency. I think there should be a setting.

I'm currently on Waterfox 24.0. Pretty nice browser. But it's bizarre that something built for speed makes you wait on every Back Button press.

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Browsers/Mail :: IE In Modern UI?

Nov 7, 2013

I just had a user come in with a problem with IE on her desktop so I thought I would see if the Modern UI browser would have the same problem. When I went to her Start/Tile screen, all she had was the white tile with the blue "E" which took me back to her desktop IE. Could not find the blue tile with the white "E" which on my Windows 8 is my Metro/Modern UI browser. Is there a way to put back the Modern UI IE? I went under all applications and it wasn't there either. Why would it be obliterated from her system in the first place?

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Browsers/Mail :: Disable Tab Restore Immersive (modern) IE

Apr 28, 2014

Is there a way to disable tab restore in the immersive version of IE 11 on win 8.1 spring update?

I always end up with many open tabs from past sessions and it gets harder to find the right tab.

Alternatively, is there a way to "close tabs on exit" ?

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Browsers/Mail :: How To Pin Modern Internet Explorer Shortcut To Desktop

Apr 11, 2014

I'm using Windows 8.1 and it's modern internet browser (which opens in full screen etc etc), just because it's fast (I tested it, faster than anything else) and looks great. My problem is not THAT big, but if there is an solution I'd like to hear it.

How can I pin this modern browser to my desktop, or taskbar (down there y'know) as a shortcut?

I've been reading some threads that say
- it CANNOT be done,

other threads that say:
- IT CAN be done with some Registry Editing or something,

and some say
- it CAN be done with Metro App link (I tested it, great app but won't include Explorer)

Is it possible to do it with regedit? And if so, I'd like to know how and what is the exact path to create a shortcut (I'm not THAT good with reg editing)

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Browsers/Mail :: Can't Delete Contacts In Windows Live

Jul 29, 2013

I have 2 contacts listed in Windows Live Mail that can't be deleted....all other contacts can be deleted OK.

The 2 contacts are marked as Favourites and originally come from my Skype account.... how they came to be in my email contacts list.

How I can remove them from my email contacts list without removing them from Skype also.

Running Windows 8.

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Browsers/Mail :: Windows Live - Delete Message Generate Error

Jul 16, 2014

When you try to delete WLM messages you get this error

"An unknown error has occurred" and the message cannot be deleted.

People with this problem, often need to delete multiple messages or entire folders. That error appears because WLM only thinks it has that/those message(s), but actually that message is nowhere to be found in the the Windows email folders. The message exists no longer, but WLM still shows it as being in its own folders and you simply cannot delete it using the normal procedure.

For the easier way, one can drag the unwanted and non-existing emails to the Deleted Items folder, one by one. However, that is crazy when you have to get rid of hundreds or thousands of them (yes, I had that situation!).

This is how to trick WLM if you want to delete multiple emails giving you that error:

1. We try to simulate forwarding multiple messages. Select multiple emails by clicking on one and then using SHIFT to click and select multiple concatenated messages. Do that screen after screen (scroll down/up). Stop when you see the FORWARD button has become grey. That means one email is even more stubborn and doesn't even want to be forwarded.

2. Hold the SHIFT key and click the messages up and down until you find the culprit. It will be just outside your selection, when your selection manages to un-grey the Forward button.

3. With a lot of messages selected and concatenated, click on the Forward button. You'll get another error message "One or more messages could not be attached. Select OK to continue creating the note." Click Cancel.

4. Now something has unblocked those messages (or message information) and, with the selection on, you can Delete them by simply clicking the Red X (delete) button.

5. The message that made the Forward button grey, can now be deleted as well.

6. Keep doing that until you finish the bunch of messaged you wanted to delete when you got the initial error.

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Browsers/Mail :: Can't Delete Email - Stuck In The Inbox

Mar 20, 2013

My mail account is working perfectly OK except this morning I received an email - junk mail! (but just plain text) that I now can't get rid of.

I highlighted the email, clicked on the delete icon on the top right and in greyed briefly but remains in my inbox. Unfortunately Microsoft have seen fit to stop us manually dragging the file to the delete folder and has done away with the drop down menus that allowed us to do so much in the past.

Found similar problem deleting an email stuck in the Outbox, but no luck. The message remains!

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Browsers/Mail :: How To Delete Junk Email Folder

Jun 21, 2014

Somehow I have 2 junk folders in my Mail app on win 8.1. One is a bogus folder that I did not create. How can I delete it? I tried and nothing happens.

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Browsers/Mail :: Does System Refresh Delete Bookmarks

Sep 16, 2013

I did a system refresh earlier because windows media player wasn't working properly.Now all my google bookmarks are gone, but before i did system refresh it said it wouldn't delete any of my personal files? All my music/other media is still there but the only thing that's missing is my bookmarks.

Is there anyway i can undo a system refresh?

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Browsers/Mail :: 8.1 - How To Delete Autofill Email Addresses

Jan 10, 2014

New to 8.1 and have been searching for an answer to no avail.

How do I delete the autofill email addresses when I compose a new email?

Many of the emails that show up will never be sent to again. One has even taken a person' name from an email and assessed it to anything sent from PayPal. How that happened.

Incredibly frustrated with the lack of options/customization . . . the entire idea of "apps" on a laptop. bah!

By the way, I do not utilize the "people" app so I do not have any contacts stored there to delete - already checked to see if emails could be found there. I tried regedit.exe to find the emails I wanted to delete, also to no avail.

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Browsers/Mail :: Multi Delete - Deleted Folder In Email App

Apr 18, 2013

how to do multi delete of deleted email folder in the email app that comes with windows 8.

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Browsers/Mail :: Emails Stuck In Outbox - How To Remove Or Delete

Nov 22, 2012

I have 20 emails that appear to be stuck in the Outbox which I would like to permanently delete, but thre is no remove or delete Tab or option that I can see.

I am running Windows 8 Pro.

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Browsers/Mail :: Unable To Delete Outlook Email Account

May 18, 2013

A few days ago I went to Outlook.Com and established an email account. Now I want to delete that account and remove all things associated with Outlook.com but still retain my Microsoft Account. It might come in handy for getting Apps and other things from the Microsoft Store.

I tried to remove the Outlook.com email account using the instruction I found in How To Close & Delete Outlook.com Account I was unable to do so. When I got to the Close Microsoft Account section and pressed OK, it reminded me I needed to close any paid services associated with my Microsoft Account. I've no such services. Pressing OK again took me to the Account Summary page. There I could find no way to close the Outlook.com email account, just another Close Account that took me back to the previous step.

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Browsers/Mail :: Cannot Delete Browsing History When Play YouTube Videos Using IE11

May 16, 2014

I get the following message when I try to play some of the videos in youtube using IE11, tried deleting browsing history but no luck. I can play the video by using search with the name of the video.

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Browsers/Mail :: Import Outlook Express 6 Mail And Contacts Into Windows Live Mail?

Apr 4, 2012

how to import Outlook Express 6 mail and contacts into Windows Live Mail?

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Browsers/Mail :: Mail App Update Using Gmail - No Mail Older Than 2 Weeks

Jun 12, 2013

I was using my Gmail account with the Windows 8 Mail App and it was all working fine until I updated it through the store yesterday (I haven't updated it before so I don't know what version of the app I am now using). Today when I try and access my folders I just getting a message saying 'no messages from the last 2 weeks', meaning I cannot access all those useful emails that I have kept on purpose without using gmail through chrome. I have looked through the settings and cannot find if there is a way to change this - is there? Or can I un-install the update and just go back to using the old version, and if so, how would I do this.

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Browsers/Mail :: Missing (single Photo) Option In Windows Live Mail

May 4, 2013

I have been struggling to insert a photo as part of a signature and was trying out various options when I found I could no longer try different pictures because the Single Photo option was suddenly missing from the top menu.

The Photo Album option still exists but where has the Single Photo option gone?

I need this because I insert a lot of photos in my emails.....

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Browsers/Mail :: Setting / Resetting Windows 8 Native Mail Client / Tile

Dec 17, 2013

My parents bought a PC last year running Windows 8. I set up there talktalk E mail accounts in the Windows 8 Native E mail client from the Mail tile at the start screen without any problem. All worked fine until recently when in order to download an app they had to register an Outlook E Mail address. Not sure if they had updates applied as well but they had to start logging on to the PC at boot up every time using a password. In an effort to resolve this they restored the PC to an earlier time which has cured the logging on issue (ie no password required) but when they access the Mail tile from the start screen it is an outlook E Mail account that comes up. I have tried without success logging into this outlook account and then adding the talktalk accounts. I even tried using my own account but could not add that either.

All they want is to click the Mail tile and get there talktalk accounts to come up just as before (no outlook or hotmail or anything else). Is there a way to reset the E Mail client/tile in Windows 8 back to what came with PC so that I could set it up just as I did when the PC was purchased. They are running Windows 8 and do not wish to restore back to factory settings as they have a few other bits and pieces of software installed.If they upgrade to Windows 8.1 will they be forced into using a password to log on every time ?

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Browsers/Mail :: How To Change Default Email To Gmail On Windows Mail

Dec 31, 2013

I cannot remove my Windows Live email account so whenever I want to send email, I had to click on the "Gmail" tab first then compose email and I don't want this because it's somehow not efficient.

I use the default Windows 8.1 Mail client but I never used my Windows Live account.

Is there any ways to remove Windows Live email or at least make Gmail as the default email address on Windows Mail?

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Browsers/Mail :: Many Windows Mail Critical Events In Reliability Monitor

Sep 15, 2014

I check Reliability Monitor from time to time. I was taken aback today to find Windows Mail creating a critical event and appearing as 'Stopped working' each day for the past six days. There are five listings on day one, five on day two, two on day three, one on day four, two on day five and two on day six. 'Check for a solution' provides no solution. I do have to close and reopen Windows Mail on some occasions when it is stuck at 'Connecting'. The second attempt usually results in Windows Mail receiving mail. That, however, has been a situation that I have lived with for a long time and I am unaware that it caused a critical event in the past. Now, it seems, a critical event is created each time I open Windows Mail. Please move this to 'Performance and Maintenance' if more appropriate.

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Browsers/Mail :: How To Sync Google Calendar With Windows Live Mail

Sep 3, 2013

My Wife uses WLM (Desktop) installed on her PC to access her Google email address.

A friend installed a Google calendar on her Desktop which is not linked to her Gmail account except for login purposes, that is the Calendar is not available if you go to the Gmail account on the web.

Is there some way to sync the Google Calendar with the WLM (Desktop) Calendar?

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Browsers/Mail :: How To Disable Windows Mail Program From Checking Emails

Sep 15, 2014

I have a question for all the wise ones here, what is the best email program to use besides the windows mail that is installed in windows 8.1 I really do not like it, also how do I disable that program from checking emails.

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Browsers/Mail :: JUNK Folder Not Receiving Emails For Windows 8.1 Mail App?

Jun 3, 2014

In the last couple of days the JUNK folder for the Windows 8.1 Mail app has not received any postings. I can see the email in the Junk folder if I use Outlook or my iphone. Unfortunately an important email was sent to the Junk folder and I missed it until I located it using Outlook. I have not changed any settings, as far as I know, prior to this problem starting.

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Browsers/Mail :: Adding Windows Live Mail To 8.1 List Of Programs

Aug 10, 2014

Assume I have read a message to which I wish to either post a question or ask for information from the author od the message (whose e-mail address is at the end of the message. I click on the his e-mail address and I get taken to the screen shown in the image attached.

Please note that "Windows Live Mail" is NOT listed as one of the alternatives. Is there a means whereby I can either add Windows Live Mail to the list or to change what happens when I click on the author's e-mail address so that I am taken to Windows Live mail rather than this list of potential e-mail programs?

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Browsers/Mail :: Changes In Live Mail Folders Do Not Change In Windows Explorer

Aug 16, 2013

1. my win 7 laptop went "poof"

2. got new computer (but they only have windows 8) am using the desktop part of the computer & installed a start menu so it "looked" reasonably like windows 7.

3. installed windows live mail on new computer since windows 8 has a weird email program.

4. had win 7 computer backed up, so had all my windows live emails safely there.

5. copied all the old win 7 emails into the NEW win 8 live email program

6. everything worked great,, could get new emails & all the old ones were there.

7. worked around the NEW live mail, by changing names of folders, deleting some emails etc. so the folder list was NOT the same as when I moved them, ( I have tons of folders under my inbox 13 years of saved emails)

8. looked in windows explorer at the folder where the emails were supposed to be saved.

9. but,,,,,,,,,,,, nothing was changed,,, it still was all the old names etc.

10. for example, I changed a folder name (IN live mail)from dog to cat, & deleted cow.

11. but looking at windows explorer it was still dog & cow was still there.

12. opening live mail,,, it was the changed folders cat.

13. so I do not get it..

14. why didn't the folders in windows explorer CHANGE to reflect all my changes in windows live mail?

15. I need to keep backing up this folder , in case something else goes "poof" To use it for restore.

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Browsers/Mail :: Windows 8.1 - Web Pages Running Slow On All Browsers

Jan 28, 2014

I have windows 8.1 it was working fine for a good while but now web pages can be slow loading or dont load at all, if i hit F5 some pages will then load.

I have googled this problem & tried many different possible solutions but none have worked, this problem happens at home on my broadband & at work so i dont think its anything to do with the router.

I have ran malwarebytes & avast many times, the 1st run of malwarebytes it found 2 objects but since they have been removed everything has been clear.

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Browsers/Mail :: Windows 8.1 - All Browsers Except IE Suddenly Can't Connect To Network

Dec 24, 2013

I bought a new Windows 8.1 laptop about 2 weeks ago. So far, I like 8.1 and everything had been working OK. I've been using the laptop with my home wifi network, usually with the Firefox browser, for the whole 2 weeks. Yesterday, suddenly Firefox stopped being able to access the internet (error message: "Unable to connect"). Internet Explorer, Skype, and ping access the internet OK, but Firefox, Chrome, and Opera all fail with similar errors. (Needless to say, older devices I use on my network still work fine.)

Some possibly relevant details:
1) I'm running Windows Firewall. I've tried several times to "allow these apps through Windows Firewall" but it doesn't work. (I tried disabling the firewall from Control PanelSystem and SecurityWindows FirewallCustomize Settings, this still doesn't work!!)
2) The day before the problem started, I switched from Norton Internet Security to Windows Defender (this may be because the trial subscription expired -- before that it was very hard to control which was running).
3) Turning off Windows Defender (from Defender's Settings tab) didn't work.

I'm getting pretty desperate to choose my own browser and be able to control my laptop better.

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Browsers/Mail :: Windows 8 - Auto Purge Mail From Panel

Apr 13, 2013

I have two questions on the mail panel in win 8. It is sync with my hotmail. And I look at it occasionally, but preferred going to Outlook to do my email activity. However, I notice the deleted items have reached 137 and do not seem toperform any auto cleanup.

1.Is there a way I can set the deleted items to be erased after Xnumber of days?
2.Can I remove these deleted items as a bulk(more than one)?

How to remove these items is highlighting 1 per item and clicking CAs stated above, I am using Outlook.com as my primary mail activity.the delete option there is working fine. When I first configured my laptop, I sync my old Hotmail with the win 8 mail panel(front screen). It is here where I am having a bulk of deleted mail which Ican only purge manually. When I right click "deleted" name nothing happens. Is there a way to remove these deleted items in hotmail that exist on my front panel screen.

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Browsers/Mail :: Unable To Add Outlook Account To Windows Mail App

Sep 15, 2014

An old Microsoft email account (xxxxxxxx@MSN.COM) from the days before Hotmail when you still could get @msn.com addresses. Account correctly set up in Windows Mail App on Windows 8 machines, no issues. Account has one outlook.com alias.

This was the only email address I have had without two step verification. Last week something happened which made to rethink my complete online / domain / email security. I both changed the password of this @msn.com account to a very complicated one and set up the two step verification using the MS Authenticator App for Windows Phone 8. Tested the set up by logging out and logging back in with the new password and as it should be, outlook.com asked for the authentication code. All was well and working.

Next step was to open Windows Mail App and change the account password there. As expected, the Mail App told me to check settings of this account, clicking the Check Settings link opened the credentials dialog. I entered the xxxxxxxx@msn.com as email address, and the new password. Got an error message telling the credentials were wrong. Logged out, logged back in, tried again, could not get the app to accept credentials.

Signed out from Windows, back in, relaunched the Mail App, removed the xxxxxxxx@msn.com account as nothing I tried with original @msn.com or newer @outlook.com alias did work. From account settings I added a new account, trying both the original @msn.com and the @outlook.com aliases. Wrong credentials tells the app and does not let me add the account. Trying the same credentials on Outlook.com web interface works, no issues in signing in.

Notice that I am absolutely sure that although my new password is really complicated, I have typed it every time right. I have checked it using the View password feature, #1 in below screenshot:

Short version: Can't add an email account to Windows Mail App, credentials 100% sure correct.

Additional issue: This might be impossible to solve: I would like to set my 20 years old original @msn.com address again as the primary alias but apparently it is not possible:

It was the primary alias before the issues told above, has worked as an MS account to be used for instance as the login account for Windows 8.

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Browsers/Mail :: Windows 8.1 Mail Application (multiple Accounts)

Sep 15, 2014

Is it possible to have multiple outlook accounts come through your mail application on Windows 8.1? I can't seem to make it happen. It will only display the messages from the Microsoft account I am signed into. For example: On my iPhone I have 3 different outlook accounts linked in my mail app to come to my phone.

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