Windows 7 Won't Load Past "welcome"
Mar 29, 2011
okay, so today when i tried to use my computer, the computer stops at the windows 7 welcome screen, after the user is selected. some things to note. i did connect a different primary drive and use this one as a secondary. it loaded just fine, so its something on the hard drive, second, the drive IS virus free, i ran a scan with it as a secondary. another thing to note is the computer does not freeze. it looks like its trying to load something, it turns black for a second then it turns back to the welcome screen for awhile, and repeat.
i am aware that this "should" be a problem relating to video drivers, however because i cannot boot the computer, i cannot install the new drivers.
another thing, i CANNOT boot into safe mode, same problem, i tried all options, no known restore points, and finally, the startup repair finds nothing wrong
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Dec 29, 2012
Windows 7 won't boot past logo. Will not repair when selected. Running in safe mode stops at Loaded:windowssystem32driversdisk.sys. Have tried to reload windows 7 and it says files are loading then comes back to the same point and locks at the windows logo.
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Oct 9, 2011
My mother's Toshiba laptop is less than a year old, and has been acting up lately. She doesn't download anything on it apart from windows updates, but she does have it set up to use a proxy server (through a legitimate service) so that she can watch her beloved BBC here in the U.S., which is mainly all she does on the computer. It suddenly started freezing/sticking on the blue welcome screen with the spinning circle when she tries to boot.(Sometimes it acts like it's doing something, sometimes it freezes. I left it for upwards of half on hour to see if it would finally get to the desktop, but it didn't.) I've tried starting it in safe mode with and without networking, to no avail. At one point, through logging in/waiting/closing the laptop/opening it again and such, I was able to "change user" and login, which did get me to the desktop. However, I wasn't able to do anything before it froze completely.Ctrl/Alt/Delete didn't help.
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Jun 11, 2012
Upon start-up, two options are given: "Start Windows Normally" or "Launch Startup Repair (recommended)".If the Start Windows Normally option is chosen, then the starting windows screen comes up and stays. If I launch the startup repair option, then I still can not get the problem fixed.From the Startup Repair Screen however, I can launch command prompt and restore options,a restore is not really an option because I have not set up a restore point in a while.
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Dec 20, 2011
I'm not sure of the system specs of the computer in question.I bought it cheap off of a friend and he's doesn't remember the specs and I can't get into it to check them.When I start up the computer it loads with a new loadup screen (did not happen till after the problems started). The screen says Asus Motherboard A8N-SLI Deluxe. It then goes to a screen that shows PCI device listing.I'm not sure what it all is for.At the bottom it says "A disk read error has occurred" "Press Ctrl+Alt+Del to restart.Occasionally it skips this screen and instead goes to the windows 7 Splash screen, but regardless of which it goes to I can't do anything else except restart the computer.When I press F8, F10 or F11 it goes to either RAID Utility or Setup Utility and then I can't get any further with it without restarting and the aforementioned problems continue. I'm fairly certain it's a virus, my computer was showing signs of a virus in the days leading up to this problem but as Malwarebytes failed to show any problems with the computer when I scanned it I ignored the problems. I'm also aware that all I may be able to do is wipe the harddrive, and I'm fine with that.
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Apr 4, 2011
When I start up the computer it loads with a new loadup screen (did not happen till after the problems started). The screen says Asus Motherboard A8N-SLI Deluxe. It then goes to a screen that shows PCI device listing . I'm not sure what it all is for. At the bottom it says "A disk read error has occurred" "Press Ctrl+Alt+Del to restart. Occasionally it skips this screen and instead goes to the windows 7 Splash screen, but regardless of which it goes to I can't do anything else except restart the computer.When I press F8, F10 or F11 it goes to either RAID Utility or Setup Utility and then I can't get any further with it without restarting and the aforementioned problems continue.my computer was showing signs of a virus in the days leading up to this problem but as Malwarebytes failed to show any problems with the computer when I scanned it I ignored the problems. I'm also aware that all I may be able to do is wipe the harddrive, and I'm fine with that.
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Apr 28, 2011
i am trying to install windows 7 ultimate, it's all legit.It worked fine during installation,but when it got to ( Completeing Installation )After the restart.it wouldnt load past windows 'starting windows'then it freezes on a black screen.it loaded in safe mode but got an error 'Installation Cannot complete in safe mode please restart and run windows normally.' but nothing happends normally.
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Apr 14, 2012
2 days ago my Windows 7 x64 Home premium system worked fine. I woke up the next morning and It would not load past the "Starting Windows" screen. I have a stock ASUS Essentio series computer with 8 Gigs of ram a 320Gb Western Digital Hard drive and a 6 core intel processor.
I have tried so far:
I have removed the hard drive and replaced it with an older windows vista x64 drive I have. The Windows Vista drive booted right up with no problem.
I have Booted the computer with the Vista drive as the OS drive and the Windows 7 drive as a secondary hard drive. When I did that the Windows 7 drive showed up, all the files were there but the problem was I could not access any of the files under my user folder. (access permission or something) But it seems that this would show the hard drive is not fried.
I have tried restoring the drive to an earlier restore point but each restore point I try it says that it can not restore. I have tried the windows repair option and that freezes on "Loading windows files" I have even tried going into the bios and booting under different drive settings. Nothing.
By looking through this forum It appears that there is something wrong with my Windows 7 drive booting drivers maybe. Or possibly a system update that went wrong overnight and now the OS wont boot up. (or something else I could be completely wrong)
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Jun 25, 2012
I dont know if this is posted in the right area but I'm so desperate to get my laptop working its unreal. First it started off with my laptop crashing, I had totally forgot it needed to do a windows update and turned off my laptop in hopes that it would work properly. After that my laptop has not been working. The machine turns on and gives me two options. Start windows normally or do a repair. Upon starting windows normally, it loads so far before sending me back to the two options of start windows normally or repair. On the second time I clicked repair. My laptop then goes so far before presenting me with a blue screen that is usually the screen where my accounts are. The cursor still moves but it loads no further even after leaving it an hour. I decided to make a repair disk, hoping that the problem was because of windows. the disk loads, gives me a choice on the keyboard language then does nothing. I honestly have no idea what to do, I want to keep all the files safe on my computer as I havent backed them up and I have worked so hard on the projects.
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Apr 7, 2012
Im having a couple problems with my computer, firstly when i boot up The icon for the LAN onnection has a red cross to say its not connected even though it is and it will recognise that it is after approx. 5 minutes and will only say network instead of the actual name if my connection (network99) secondly when i log on from booting up the desktop take a while to load and all the icon thumbnails load slowly one at a time and its really slow.
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Oct 27, 2012
sung laptop (rv510) and when i load it up it won't load past the windows 7 screen dose anyone else have the same problem as me if you do and have fingered out how to fix this
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Jan 20, 2012
From the 2 options given I chose "Start Windows Normally"....After pressing Enter it will not go beyond the black screen where it says "Starting Windows" and inmediately reboots to the "Windows Error Recovery" again.I then chose the other option which is "Launch Startup Repair", entered the Disk, wait for it to load system files but it reboots to the Disk loading the files again like an eternal loop.Tried the F8 Advance booting options, chose "boot in safe mode with command prompt", it starts loading but then it reboots itself again!!I don t know what is going on, this is very strange, yesterday I worked all day in the computer..My system specs are these:>XFX Nforce 750i SLI>Intel Core 2 Quad Q9400 @ 2666 MHz>3x2gb Corsair CM2X2048-6400C5 DIMM DDR2 PC2-6400U DDR2-800 (5-5-5-18 3-22-6-3)>ATI Radeon HD 4300/4500 Series>WD Caviar Blue 500gb
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Mar 1, 2012
So one day I shut down my laptop (Sony Vaio, E series, VPCEB15FG, Windows 7 home premium 64-bit). The following day when I tried to turn it back on it refused to go beyond the welcome screen.. And it just kept restarting. So I started it in safe mode with networking and that seems to be working fine..
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May 30, 2011
Tried to start up the new build after it had been working for a few days and when I am loading Windows 7 64-bit, it will stop working at the GUI screen. Here's what I've tried to do ..
1. Use startup repair (won't get past that Windows screen).
2. Tried to startup with SSD as the main drive for a working computer, got a BSOD and quick restart following GUI boot.
3. Booting from CD drive, HDD, SSD separately. Disconnected each device to see how the computer would react and nothing was working.
4. I formatted the SSD on a different computer and then tried to install windows on the SSD with no other hard disk connected. Stalls at the GUI boot screen.
CPU
I5-2500K @ 4.4 GHZ Motherboard
ASUS P8Z68 Pro Memory
4 GB G. Skill 6-8-6-24 Graphics Card
2 GB HD 6950 unlock
Hard Drive
120 GB OCZ Agility 3 Power Supply
750W Corsair Case
NZXT Phantom
CPU cooling
Noctua DH-14 GPU cooling
Stock OS
Win 7 64-bit Monitor
23" Asus
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Apr 18, 2012
It's a newly built computer with a fresh copy of Windows 7 64-bit. I'm running a:
-Radeon HD 7970
-i5 2500k
-2tb hdd
-asrock extreme4 gen3 p67 mobo
-16gb ddr3 ram dual channel
-1200watt psu
-nzxt phan-002 green case with all working fans
The problem I'm having is that whenever I boot up my computer, I can't make it past either the Welcome screen on the Windows login or past the actual Windows startup itself. I'll either get a black screen directly after the Welcome screen or my desktop will load, but I will find that if I click on anything, everything freezes up and I'm forced to restart. It has been intermittent at times, and I have actually had "good boots" where I could use my computer as if nothing was wrong... But that seems to be very random. This problem has been plaguing me for about 5 days now. And after much persistence, forum-browsing, and troubleshooting, I'm coming here to seek advice.
It all started when I uninstalled my ATI 12.2 video card Drivers and the ATI Catalyst Control Center. I intended to reboot my computer and install the new 12.3 drivers. The login/startup problems all started from there. I tried a multitude of things:
-restarting my computer.
-unplugging everything and plugging it back in (all the cables had worked flawlessly for over a month for moderate-heavy use per day)
-reseating my video card
-trying another video card in my computer
-in fact, an nvidia card, and had gotten the nvidia drivers (which are now totally uninstalled and swept clean with Driver Sweeper) to work, and had a couple good runs... But even then, it wasn't a for sure deal as the startups were sketchy then. and upon reinstalling the hd 7970 and new drivers, also a few good startups, but the problem persists.
-checked the bios to see if all my hardware was being detected properly
-checked for drivers for my motherboard
-checked ati's web site to make sure i got the right drivers
-used safe mode to do a LOT of troubleshooting, such as:
-scanned my computer with a complete scan with both avast and malwarebytes, and now also superantispyware. (found a few tracking cookies that were removed, but the bad startups still persist)
-ran system file checker tool and found no problems
-ran a chkdsk and came up with no errors
-uninstalled everything i installed that same day (two games)
-scanned the games setup files that i installed, thinking they were infected, came up clean.
-tried to uninstall the ATI drivers and attempt different fixes, but in safe mode, can't uninstall OR install ATI drivers, even with edits to the registry or via command prompts
-uninstalled the ATI drivers from the device manager and this seemed to help a little, but windows was still inconsistent
-used system restore to restore to a point BEFORE i uninstalled the drivers, but the problem persisted... That really threw me for a loop.
-the ONLY thing that worked, even momentarily, was when i tried Last Known Good Configuration after having installed the nvidia video card. it worked for a moment, but things were still loading slowly and wasnt standard operations. bad startups persisted soon after.
i've done lots of stuff to try to alleviate and see what the problem was... if i remember anything else i did, i'll let you know, but that's everything i can recall at this moment. for the first few days, i thought my computer instability was because of the ATI driver malfunction, which could be true... But now I'm thinking it's more because of an error lurking within either explorer.exe or the login process itself. because i could get sticky keys to pop up amidst the black screen of death earlier, and with zero input lag. got the sticky keys to pop up again when my desktop appeared on one semi-successful startup... but upon opening any folder, or clicking anything at all really, everything goes to *** and lags out till i have to restart. i want to avoid having to reinstall windows at all costs. i am not one for giving up unless ALL options are exhausted, and i feel i have yet to do that. I have a lot of information on my computer, most of my 2 tb are full of things. entertainment for the most part, but took a while collecting from various sources and dont want to have to rip them again and whatnot, as the hard copies are scattered about with friends.
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Jan 12, 2012
I've got a: Presario CQ62 notebook pc with a AMD Athlon(tm) II P320 Dual Core processor, and I can't get past the start up screen with the "starting windows" animation. It will show part of the animation then simply hang. I have a very bad battery but am keeping the computer plugged in. When I attempt a system recovery it says: "A disk read error occurred press ctrl+alt+del to restart" I've tried this many times and I get the same message each time. Beyond that I have no idea what to try.
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Jul 12, 2012
So earlier on, my laptop wouldn't respond so I shut it down. When I went to turn it off again it came to a screen saying "Windows failed to start up, a recent hardware or software change might be the cause". There is two options: Start Windows Normally, or Launch Start up repair, which is recommended. When I click on Start Windows Normally, it loads for about 20 minutes then restarts itself and lands back at the windows failed to start up page. When I click on Launch Startup Repair, it says "Loading windows files" and loads for a few minutes before showing the windows loading symbol, and then it goes to a black page with a cursor pointer on it. I can move the cursor about, but no matter how long I wait, it doesn't do anything. There is no F8 option ever when I start up my laptop, even when it was working. I am using windows 7.
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Aug 6, 2012
In the chaos of moving to a new house yesterday, a box my friend was moving ripped and a bottle of beer smashed onto my open and powered on laptop, scattering both liquid and glass everywhere. We immediately powered down and removed the battery, and placed the laptop upside down and mopped up the excess liquid from the outside as much as possible, and set it to dry upside down on a towel.My laptop is a Lenovo U330, I had my brother install Windows 7 on it for me last year, but he kept the disks so I don't have any of them.Several hours & some blowdrying later, we attempted to start up the laptop (I would have preferred to wait longer, but I needed to know if mine would work in case I needed to borrow my friend's for the week). The laptop will load the lenovo startup screen, and then flash the windows loadings screen (with the option to press f2 or f12) for a few seconds before recommending that I run startup repair. Which if I select it, will freeze after a few seconds. Usually my laptop's pretty noisy, but while the battery light flashes as if there is activity going on, there's no noise coming from it at all.
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Sep 27, 2012
I use Windows 7 64-bit and it wont get past the start-up screen. I would like to retrieve some personal files from my hard drive before i reinstall windows, is there any way i can do this without removing my hard drive and as a last resort could you guys link to some good videos/guides that are in detail about removing your hard drive and inserting it into another computer.
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Oct 9, 2012
Windows 7 machine working fine from 20 april 2011 - 5 October 2012 I found an old cd and stuck it in the machine to see what was on it. Turns out a few scanned hi-res images and a fujiimage viewer.exe file. I thought i'd open the image viewer and see what it was. Double clicked and away we went. I moved the mouse to navigate to the start of the image viewer and the computer froze (blue circle thinking icon) I waited 5 mins and then ctrl + alt + del to get to task manager. Pulled that up - image viewer not responding - so attempted to close the program from task manager. Poof windows lost all my desktop icons and went to the loading screen background not my desk top background. I waited another 5 mins and then hit th re-start button.So comp goes back to loadup - gets to the bit where windows is loading and the flag comes up all nice and shiny. Freezes. Reset. your computer falied to load. Options to check and repair or star windows normally. Start win normally, get to flag screen. freezes. back to your comp failed to load. go to repair. wait 1+ hours. windows cant repair. reboot. your comp failed to load (im getting sick of typing it let alone looking at the bloody thing). Start win safe mode. starts gets to log on. loads desktop. looks ok. restart. gets to logon. slowly ( i mean over 5 mins to get to desktop). gets to desktop. hit Ie falis to load. firefox fails to load. desktop greys out. try to shut down. takes 2 mins to get past logging off sign. then hangs on win shutting down sign. I reset again I knew bios battery was on it's way out so I changed that, also f8 at startup and chose load from last known good configuration. over 40 mins to get to desk top. after 2 mins of trying to click on the desktop icons greys out. cant pull up task manager.
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Nov 15, 2009
I am running a Linux OS right now and am trying to install windows 7.
I turn on he computer and run off the disc. It let's
me load off the cd but can't get past the starting windows screen. Above the
starting windows is a spot of color but no other graphic.
What do I do from here?
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Oct 6, 2012
I have a new system but it runs on windows 7 and does not have outlook i need to convert my saved email from outlook to windows live mail
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Feb 15, 2013
i've recently built a new computer, first time, and im having sort of a problem downloading windows. I have the full version bought straight from newegg.com was not a dl copy ( i hope )and it wont dl properly. Im pretty sure i have all my stuff plugged in right and working properly. Ive tried numerous things like wiping the hard drive, switching the hard drive, trying a different dvd/cd drive, restarting over and over. Please help, and talk in english plz im not to good at the computer language talk.
[code]...
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Dec 19, 2011
I used Windows backup and restore to backup my files, and I let Windows choose which files to back up. Then my boyfriend dropped a heavy speaker on my computer and destroyed my internal hard drive, and when I restored my files from my external hard drive to a new computer, my most recent pst file was missing. There were a couple of old ones backed up, but not the most recent one, and I lost about three years' worth of e-mails.
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Jan 23, 2013
Windows update wont get past KB2724197, it says it installs successfully, reboots and then says it has one more update to do, and its the same KB patch. I have tried the windows component fix it, as well as run a couple root kits, nothing found.
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Oct 19, 2011
i would like some info or pointers on what i can do to get this laptop working, i have rebooted it in safe mode and it attempts to start up, it get to the point where the windows 7 blue log on screen shows up but does not have the login or user account part but the theme shows up
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Apr 25, 2012
From day one after a fresh install on my then new machine i've noticed this. The welcome screen hangs for about 1 minute if i use a solid color for the desktop instead of a background. I fixed it about a year ago by using a background instead of a solid colo. I however hate backgrounds and much prefer black. So i made a solid black jpg and used that. Well, long story short, i think that background makes it take forever sometimes when opening a picture in windows photo viewer ! Fix one issue, the fix causes a new one. Welcome to the world of MS windows !!! I removed the background and pics then opened up immediately. So i seem to have a choice of either quick startup and slow jpg's or visa versa.
PS: the startup issue is obviously a bug in Windows 7, and i know this because I've had it happen on 2 other PC's.
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May 4, 2012
I can't access system recovery or most of the advance boot options. I have tried using repair cds and install cds but the computer refuses to boot from cd drive my laptop is an hp model g61. I don't really know what other specs you need I have noticed it always stops when loading a certain driver atipcie.sys. The full error I get is: "Stop: c0000135 the program can't start because %hs is missing from your computer try reinstalling the program to fix the problem". I'm not even sure what that program is.
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Jul 7, 2012
While watching a live feed on the internet, it stopped responding, so i held down the power button on my laptop to turn it off with the aim of restarting it. Unfortunatley now it won't restart and freezes no the 'starting windows' page. I have tried safe mode with networking, restaring at last known good configuration, booting from cd and repairing but nothing has worked.
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Sep 16, 2009
My problem is that windows 7 wont get past the loading screen when its loading the OS. I have noticed that it will work when i have only 2GB(one stick) in but when i try to put all 8GB(4 sticks) in, it wont work. This same thing happened when i was trying to install windows 7 from a fresh install.
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Dec 1, 2011
Today, there was a power shortage while my PC was on. Quickly, after it happened, I turned off the PSU and the Surge Protection in fear something might have happened there.After the power came back, I turned everything on again and started Windows.It booted normally, no strange sounds nor other stuff.My PC has only 1 user (me) so there's no User Panel. It automatically went to loading Windows.The problem started here. Windows would load my wallpaper and Task Bar (I dunno how it's called in English, it's the one with the Windows Button), but no programs nor the icons would load. It's stuck there.I have tried CTRL+ALT+DEL, but there was no response (actually, there was, an error message saying Windows wasn't able to show the user panels and power panels, and that I should reboot my computer manually).After some time, I was able to get into Computer. My 3 partitions were there (2 HDDs, 1 for OS and another partitioned in 2) but I couldn't access them.
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