Unable To Ctrl Or Shift Select Mail, Right Click And Send Them To Print?

May 31, 2012

So - a problem that I came across in a co-workers Outlook 2003 today was that when they receive an email with 2 (or more) attachments they are unable to Ctrl or Shift select them, right click and send them to print.Now, I find this odd as this was a function available in office 2000 and is available in 2007 and 2010.

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I played around a bit with default programs and associations, and ended up with removing the "Send to mail..." option completely.

I have tried to right click --> send to --> send to mail on my own computer, and it works flawlessly.

The user is running Windows 7 pro on a Dell Latitude E4300.

The default mail program is Lotus Notes v. 8.5, but Outlook is also installed and is associated with all e-mail options except the "mailto:" protocol and the ".mapimail" filetype. These two are associated with Lotus Notes.

The user wants to be able to send documents by using this method, and use it so Lotus Notes is the mail-program used for right click --> Send to --> Send to mail... option.

Is there any ideas around this problem? Please do not hesitate to ask about more info.

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All of my attempts to contact MS about this have resulted in being referred to a different MS forum. I am not getting a response. Can anyone provide direction? This a real drag. I do not like using my ISP email address as default for sending.

Your message did not reach some or all of the intended recipients.

Subject: Please check on our friend.
Sent: 9/26/2009 23:26

The following recipient(s) cannot be reached:

'rwatkins@*******.org' on 9/26/2009 23:26

550 5.3.4 Requested action not taken; This account is currently blocked from sending messages. If you don't think you've violated the Windows Live Terms of Use, please contact customer support.

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