After Installing SP1 Keyboard Stop Working?
Aug 13, 2011
I recently installed SP1 on my Windows 7 x64 system and I am now having trouble with some USB devices, specifically an external USB drive.The drive is a 500 GB Seagate connected via USB. My system is an i7 920 on an ASUS motherboard w/ 24 GB RAM.I have a backup program that runs every night and backs up to the USB hard drive. I've been using this setup for a couple years on Vista then Win 7 and it was working fine.
After installing SP1, though, some of my other USB devices quit working every time the backup starts.For example, when the backup kicks in, my keyboard might stop working. Or my mouse. Or some other USB device. So I have to unplug the affected device then plug it in again - after that it works fine again. Well, until the next time the backup runs...It doesn't happen every time the backup runs (maybe 80% of the time) and it's not always the same device(s) that quit working. As I said, sometimes it's the keyboard, sometimes the mouse, sometimes both, etc. The same problem also occurs sometimes when I plug in my iPod.
As I mentioned, I never had this problem until I installed SP1 so it has something to do with that update.
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Aug 31, 2012
I bought a SSD, installed it, installed Windows 7 Ultimate. Got into windows and everything was fantastic. Installed all the windows updates, video card drivers, ect... Then rebooted the computer and lo and behold, it doesn't recognize the SSD as a valid boot device anymore. Assuming that the install corrupted somehow, I decided to run startup repair on the Windows 7 disk. However once the disk gets past "Windows is loading files" all the lights on my mouse and keyboard shut off and they stop working. However up until that point they work fine, if I go into BIOS they work no problem. I have no idea what the issue is... I literally JUST used this same disk to install windows 7 and had no issues less than 30 minutes ago... The only advice I've been able to find thus far has been to ensure that legacy USB settings are enabled, and they are. Also, if I boot into windows on a different drive that has the OS installed my mouse and keyboard work just fine in windows as well. As it stands now I cannot fix my windows install or even reinstall windows...However up until that point they work fine, if I go into BIOS they work no problem. I have no idea what the issue is..
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Jan 8, 2013
When I plug any USB mouse in, Windows 7 installs the HID Compliant Mouse drivers, but it also installs them as HID Compliant Keyboard at the same time. This is causing problems where all mouses stop working until reboot. The biggest problem is that after I uninstall the HID Compliant Keyboard from Device Manager, windows will automatically re-install it at seemingly random intervals.
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Jun 15, 2012
I have dell optiplex 390 computer. I used it for 6 month without having problem.But now i have problem on keyboard and mouse. Every time turn on the computer it work correctly for 2 or 3 minutes. After that it stop responding. First I thought it have problem with OS. Then I installed windows. But now also it happen as before.When it happen I change the port that mouse and keyboard are connected. Then it again work for 2 or 3 minutes and stop working. I check whether the port I used before can used for other devices so I insert USB flash drive.
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Jun 9, 2011
I have been having a rather annoying issue for a while now. This mostly happens on start up and once desktop loads up either my USB mouse freezes or my keyboard doesn't work or sometimes BOTH. My keyboard is a PS/2 Keyboard. It seems the only solution when both freeze at the same time is to either restart the computer or unplug them and plug them back in. This morning when I booted it up my mouse immediately was frozen and I unplugged it and plugged it back in and now it is working. This error is very random and sometimes doesn't happen immediately on start up but while browsing the Internet a decent amount of time after start up. Another important thing I forgot to mention is I get NO blue screen or no error message it just stops working.
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Jun 13, 2012
As of lately my mouse and keyboard sometimes just stop working. It seems to happen more often while I'm playing games (but that's mostly what I do so not sure if that has anything to do with it ). Usually before it happens I'll hear the usb sound and the mouse will disconnect and reconnect and it'll work fine then just out of the blue it'll disconnect and that's that. I have to shutdown and restart. It only just started doing this a couple weeks ago. My mouse is a logitech UAE-96 (I think) and the keyboard is a microsoft ergonomic 4000, its an ASUS MoBo, I've checked keyboard drivers and they are up to date and I've also checked my usb drivers, also up to date.
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Aug 3, 2011
When I lock the desktop, the keyboard and trackpad stop working on my Windows 7 laptop. Therefore, I cannot unlock the system or change my password. Eventually, the screensaver start, and then if I move the mouse or hit a key, the screensaver stops, and the logon screen appear, but the keyboard and track pad are still not working.My only option is to press the power button. The same thing happens if I connect external keyboard and mouse.
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Aug 7, 2011
Recently my wife's HP G62 laptop running Home Pro 7 has started having am intermittent keyboard. At first I thought it was the wireless USB keyboard/mouse she had plugged into the machine, but the same happens with just the built in keyboard (the mouse seems to function fine). The problem is that randomly the keyboard will stop working in applications and won't work again until a reboot. The keyboard seems to work fine in safe mode and actually works fine for typing in things like the run box in the start menu, but it will cause firefox and microsoft office to hang. I cannot seem to find what is triggering this condition (coming out of sleep mode, etc.), but it sometimes can be fast, other times it can take a day until it happens again.
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Nov 29, 2009
i just bought a new mouse and i wanted to install it. i couldnt remember which usb cable was my mouse and which was my keyboard so i unplugged one, wiggled the mouse, unplugged the other, the mousewasnt moving so i plugged it into that one. After that i noticed the new mouse worked but the keyboard stopped working. I restarted the computer and the problem im having now is that the keyboard works in BIOS etc but once windows 7 loads to the login, it stops working as does the mouse
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Apr 22, 2012
ps2 keyboard and mouse stop working at login screen
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Sep 30, 2011
I've come across an interesting problem recently which I have tried to solve to no avail. I installed Windows 8 Developer Preview on a separate hard drive to my base Windows 7 install, and had an issue that arose where the OS suddenly decided that the drivers the keyboard was using were invalid. This is not the (current) problem, however it is important to mention. Now, to fix the Win 8 driver problem I went to the device manager, uninstalled the drivers, and then unplugged/plugged the keyboard back in. Since that rather bodged fix, the keyboard suddenly stopped working in Windows 7. It shows up in device manager as working, and I can set macros in the associated Razer software, although it does not perform its most basic function of typing. I have tried a similar tactic to that which I employed while fixing the problem with Windows 8, although my attempts have been fruitless. The keyboard in question is a Razer Lycosa, and the OS is Windows 7 Ultimate, 64 bit.
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Jun 8, 2012
my daughter pressed a couple of keys earlier and now my laptop keyboard isnt working properly. It is really strage because a few keys are working but not in thier usual function. My partner logged out so now i am sat at a login screen and cant key in a password. The on screen keyboard is behaving the same way which is very odd! Any suggestions? I have only had it 3 weeks and have had no problems it's been great. My mrs said she was trying to type in a website and windows kept popping up when she typed, and then she logged out.
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Apr 21, 2012
Recently I have been having this problem where my PS/2 keyboard and mouse both stop responding. The lights are still on, but neither work. Sometimes it happens just to my mouse, and not the keyboard, but usually both. When it happens, they are not responding for anywhere from a few seconds, to a few minutes (but by that point I restart the computer). If it happens just to the mouse, putting the computer to sleep using the keyboard and wakening it again fixes the problem.
I have tried to update the drivers in device manager by letting windows search for them online, but it says they are up-to-date. I also checked all the connections inside the computer, unplugging and re-plugging each one as well as air-dusting.
EDIT: If I can't find a fix, I think I will just purchase a USB mouse and keyboard, but I'd rather try fix the problem first.
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Sep 23, 2012
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Jun 13, 2009
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Sep 10, 2011
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2.) Disabling my network card completely (or removing it from my laptop) is also a way because I am using only wifi, but I havent found any way how to do it
... Network card is probably broken, so sending my nb to service could also work, but it is quite inconvenient considering time and money thrown away, i dont prefer this option
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Aug 11, 2011
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Jan 13, 2013
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May 17, 2011
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Sep 28, 2012
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Oct 27, 2011
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Nov 17, 2012
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Apr 12, 2012
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Jun 30, 2011
Im having a slight issue with one of my machines I cant track down the cause. My USB mouse and keyboard will randomly stop working. After a reboot they work fine for a few minutes then they will stop functioning. We have tried drivers and chipset drivers.
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Sep 30, 2011
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Mar 13, 2012
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Jun 21, 2012
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May 8, 2011
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