Windows 7 Starts Mozilla Firefox In Safe Mode?

Sep 14, 2012

On an irregular basis, sometimes 4 or 5 times a day or sometimes once a week, when I start up Mozilla Firefox it will only start in safe mode. I have to restart the computer (HP TouchSmart desk top) to get it to run correctly. If I try Internet explorer, when it's doing this, it keeps opening up new windows until it won't open up anymore.

I have all my updates up to date, anybody got any ideas. I run Norton antivirus which also automatically updates.

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Jan 7, 2012

I have an Asus X72J series running windows 7 64-bit. To make it simple, windows doesn't manage to boot normally, but it works if I start it in safe mode. I would like to know if there is any tutorial which proposes step by step processes in order to locate the source of the problem.I have alreay run startup repair 5 times with restarts between each, and it ended up it could not resolve my problem.

Besides:

- I have not installed any software before having this trouble

- I have not installed any new peripheral or driver

- I checked the memory and HDD and both are fine

- My guess is that there is a driver or hardware compatibility problem somewhere, since the trouble appeared after a long time passed in hibernation (extended stand-by mode) in which I unplug the computer, and this is ot the first time my WIndows has some troubles after this.

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I am not trying to fix any problem, I just wanted to be sure safe mode was there in case I needed it. A couple of days ago I actually had a piece of malware that disabled my Avast anti-virus and was preventing me from accessing the internet, and at that time I tried to boot into safe mode and had the same problem. I restored the computer with an image I had taken when the machine was new, which resolved the malware problem, but not the safe boot problem.

Incidentally, I have looked at the registry and the safe boot entries are intact:
(HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlSafeBoot is there along with it's subkeys Mininal and Network).

I am using Avast anti virus (paid version), Libre Office, Skype, Firefox and have a HP office jet 4500 printer. The machine is an ASUS U43F with an I5 processor.

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Computer
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