Windows 7 Laptop Unresponsive After Login

Mar 23, 2012

Yesterday after booting my laptop, I filled in my log in details. They were submitted correctly and the Welcome screen appeared whith the loading circle. Then the screen went black and all that was left was a responsive cursor switching between its normal and loading skin.I must have rebooted ten times, and the same results have appeared. I managed to login after an hour one time but that just wont do.

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Windows 7 On Laptop Unresponsive

Mar 17, 2012

My EEEPC 1201N laptop is unresponsive after a few minutes after loading my desktop. It's running on Windows 7 Starter.Before this happened, I saw a message just after the boot display and before the welcome/log-in screen something like: C:Windows....Registry..I can't remember what exactly it was because I thought it was just an update (but it was the first ever type of message update I've seen compared to previous update messages).I did a system disk check scan, and no errors were found. I also did an avast! boot system scan and the log was:File C:UsersAsus EEEPC 1201NApp DataLocalTempkB9fdCry. exe. part| >Quick Time. msi |>QuickTime.cab|>QTInfo.exe Error 42127 {CAB archive is corrupted}Cyber link temp update file was infected by "Win 32: Trojan-gen." I experience the OS crashed for a few times, but this is the first time it became unresponsive.I would like to know how can I detect whether other system files were corrupted/infected that causes the OS to be unresponsive and fix the issue.

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Keyboard worked fine with 32 bit install and unresponsive after 64 bit install. Touch pad works.

I carefully removed and installed brand new laptop keyboard. Same identical problem. Non responsive laptop keyboard. Suspect this is a software problem but unable to know which/what software driver may be compatible with 64bit Win 7Pro version.

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Here is some add'l background. This laptop was experiencing issues w/the keyboard and mouse not working after a Windows update was applied a couple of months ago (didn't realize it at the time). I tried several things to try to fix it before I realized I could do a system restore and just go back to a time before the update was applied (sometime in Aug or Sept). I then shut off the automatic Windows updates and ran each update separately (there were about 16 critical and 6 recommended updates), rebooted and checking for issues in between each update. I should have written down exactly which update this was (I believe it was from Oct 9 and related to security issues w/Microsoft Windows).

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This happens regularly but intermittently and at random intervals. I can rarely go 30 mins of surfing without a freeze. On my laptop the fan really ramps up when this freeze happens - as if the CPU usage has gone up to 100%. However, the on screen CPU gage gadget does not change as the whole screen is frozen. When I log back in there is nothing in the windows event logs for the time of the failure.

The PC is on Windows XP and the laptop is Windows 7. I use a mix of IE9 and Chrome on the laptop and IE8 and Chrome on the PC. The freeze happens using any of these browsers. The only thing that I can see that the PC and Laptop have in common is that they are using the same router (PC via cable and laptop via wi-fi) and I have Norton 360 and Norton Family installed on both. How I can track down the cause of this issue? (Disabling Norton Family makes no difference.) Any other logs or logging tools that I could use?

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Model L505-S5984
Windows 7 SP1 64-bit
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Before buying the ram, I ran the crucial advisor and bought [URL] Crucial 2GB Set(2x1GB) 200-Pin PC2 5300 667Mhz SODIMM DDR2 RAM: Electronics IRC, I didn't have this problem with the original ram 512x2. Not even sure if it's a ram problem or not, but I haven't been able to figure out what's going on.

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p.s.
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