Windows 7 Hangs Up When Shutting Down

Feb 15, 2012

I am having a problem shutting down Windows 7, it appears to hang up and I have to push the power button on the computer to shut down.

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Windows 7 X64 Hangs When Shutting Down

Aug 16, 2012

I've got problems with this system I'm building where it hangs (crashes?) on shutdown.

System:
Motherboard Commell (QM67) LV-67HTXD
CPU Intel Core i7-2620M
RAM 2x 4GB, DDR3, 1333MHz, Kingston
PSU MiniBox M2-ATX-HV

1. The problem only appears in Windows 7 64 bit

2. Clean start and shutdown in Win XP - implies software issue not hardware

3. I haven't tried Windows 7 32bit yet.

Here's some details of my investigation so far:- All of these tests failed to solve the problem.

Unplugged all devices. Fresh install Added manufacturer base drivers. Windows updates applied Safe mode Windows clean start only one memory slot filled (both slots)

In desperation I've created a trace file (using this article Gathering a Startup, Shutdown, Sleep, Hibernate, or Reboot Trace - Windows 7 Forums)

[URL]

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May 9, 2012

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Jan 18, 2011

I have a HP Pavilion which I purchased from Best Buy with the Vista operating system installed. This was of course prior to Windows 7 being released. I ordered the free upgrade disc but postponed doing the upgrade until just last weekend. While I like Windows 7 or at least what I have seen of it so far, I have encountered several problems that I have been unable to resolve.

1. When trying to restart or shut down the computer, it will log me off but then hangs at the "Shutting Down" screen. I have to force the shutdown by holding the power button.
2. I cannot copy and paste or cut and paste anything. Even in Windows explorer when working with files, explorer stops responding and I have to go to the task manager to close the program. This happens whether I am trying to copy and paste one file or a batch of 400 articles. It also does not matter if I use the right click menu or keyboard Ctrl C /X/ V.

I have run all of the Windows updates and installed all but a few optional updates that seemed to be unrelated to any problems that I am encountering, or related to hardware that I do not have installed on my system. I can copy and paste in my email program, Thunderbird, but the copy/cut/paste problem seems to be limited to Windows Explorer.

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Dec 5, 2011

When I try to shutdown my PC it nearly always hangs at the "Logging Off" or "Shutting Down" screen, the only time it shuts down properly is immediately aftwer it has been freshly started. It seems to me that a program or driver is causing the problem.

Dell Optiplex GX620
Intel Pentium Dual Core Processor
4 GB RAM
Win 7 Ultimate

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Aug 2, 2012

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Jun 21, 2012

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Aug 26, 2010

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Sep 12, 2012

here is a real head scratcher for you guys. My system will on occassion just shutdown. Its not a hard shutdown, it goes thru the normal Windows 7 shutdown process as if I had told it to shut down. I can boot it right back up, and all is well, nothing out of the ordinary. I checked out the event viewer and the only thing in there before this happened is an error with "Event ID: 36888" and it gives this as a description "The following fatal alert was generated: 70. The internal error state is 105". I have no clue what is going on. It has not done this while I was actually using it, it has always happened while I was away from it.

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Oct 15, 2012

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Dec 16, 2012

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I've recently build a gaming computer in the beginning of December. For the first three weeks, everything was working fine. By that, I mean that my computer can shut down properly. Now, what happens is that whenever I shut down my computer (or most of the time), the screen is either frozen on "shutting down", or the screen says "shutting down" but it doesn't actually shuts down. It just keeps loading and roughly 5 minutes later, it restarts.

I've tried reformatting my computer and performing a clean boot, but this problem keeps on occurring. I don't know what could possibly be causing this problem. indows 7 home premium 64-bit Motherboard: gigabyte z77x-ud3h ram: kingston hyperx 8gb 1600mhz
processor: intel i5 3570k graphic card: evga gtx 560 ti superclocekd power supply: thermaltake tr2 rx 750w bronze hard drive: WD caviar black 1tb

Not sure if its relevant, but I was using a friend's ram stick before (kingston 8gb 1333mhz). It was about after I got my own ram stick, the kingston hyperx, that this problem started to occur. Also, I am not and have not overclocked my computer.

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Oct 8, 2012

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Aug 14, 2011

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I have searched the Microsoft Windows 7 XP Mode Help screens, but that doesn't give a fool-proof way to shut it down. (It suggests CTL+ALT+END - but that doesn't work.)

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Jan 22, 2012

My OS is a Full Retail version of Windows 7 Home Premium 64-bit. My system has around six months of use with the same Windows installation. In the last two months I've been experience some random BSODs when turning off my PC. They would happen one day and I would experience them again one or two weeks later. I've been having some issues with my video driver while using Firefox, but I'm pretty sure it's just a conflict of this particular program with my Nvidia 286 driver.

Attached are the requested files. The first .zip contains files collected with SF Diag Tool V4. Since I just now realized that's a complete different Forum, I've also created another file following this Forums "official" instructions (Seven Forums 2).

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Jun 3, 2012

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2) every once in a while i have no connection to the internet. If i troubleshoot, windows says there's a problem with my local area connection, but doesn't fix it. Only if i restart, and then troubleshoot, it resets my "local area connection" and everything's fine. I remember in windows xp i would just press "disable" on the local area connection, and the enter again, and it would restart it automatically. But i have no idea how to reset it manually.

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Nov 13, 2012

Comes home and turns on the computer. However, there is never any video. The monitor turns on fine.From there, he holds the power button to hard shut down the system. He then turns the power back on. The video works and he says the "Improper Shutdown" screen comes up. On Monday he did the scan and found nothing. Today he started Windows normally after the initial hard shutdown.Does anybody know what is wrong?

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Oct 8, 2012

i have a PC with intel DH61WW Motherboard and windows 7 Ultimate installed on i and i have a USB Modem Connected to this PC, whenever the Modem is connected to this PC windows won't shutdown it stucks on shutting down windows and i turn it off by pressing the power button for 10 seconds but when i remove the usb cable from the PC and i shut it down it shutdown normally how can i make windows disable USB ports while shutting down?

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Feb 13, 2011

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I don't have a password on my restart now and it sometimes will load everything but mostly shuts down after it says welcome. Sometimes it will stay on an hour, sometimes won't stay on at all. Since I wiped it clean pretty much, surely if there was something file wise, I would have removed it? Is it the computer itself I have Norton Internet Security 2012. I cleaned my keyboard, thought maybe a key was stuck the way it would keep typing like I had a key pressed. I noticed it sometimes does that if I am typing, then shuts down.

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Jun 25, 2012

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MacAffee found no viruses, but of course my kid was playing on the machine and I am sure he clicked "yes" on some webpage.

The Registry for the Print Spooler keeps shutting down. When I attempt to print from Micorsoft Word, it shows my HP1018 printer as not really being a printer. I checked the Print Spooler and attempted a restart. It restarts fine, but then when I attempt to print from Word (or any MS office program) the Print Spooler shuts down. Same is true with adobe acrobat reader.

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i have a PC with intel DH61WW Motherboard and windows 7 Ultimate installed on i and i have a USB Modem Connected to this PC, whenever the Modem is connected to this PC windows won't shutdown it stucks on shutting down windows and i turn it off by pressing the power button for 10 seconds but when i remove the usb cable from the PC and i shut it down it shutdown normally how can i make windows disable USB ports while shutting down?

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