Windows 7 64bit - Microsoft Silverlight Plugin Crashes In Netflix
Aug 7, 2011
I'm running Windows 7 64-bit and have recently encountered a few problems. First (and I'm not sure if this is related), the computer would easily overheat and then cpu usage would skyrocket to 100%, and I wouldn't be able to do anything. After running a virus scan (TrendMicro) and Malwarebytes, I got nothing, and I figured it was just my computer(a DELL Latitude E6400, which usually has overheating problems). This might still be the case. The new problem is that when using Netflix, Microsoft Silverlight plugin crashes. I've uninstalled and reinstalled all of my browsers, cleared the caches and done everything suggested to me.
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Jun 11, 2012
i am getting a message saying that i have a problem that is connected to microsoft silverlight that i need to uninstall it and then to reinstall it i have done that twice and im still getting the message i have a acer aspire 5349-2418 laptop it has intel b815,15.6 hd led lcd,intel hd graphics,4 gb ddr3 memory,320 gb hdd,dvd-super multi dl drive,acer nplify 802.11b/g/n,running windows 7 and i was trying to watch a movie on netflix when i got the message what do
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Dec 19, 2012
I turned on my HTPC this morning and proceeded to Netflix for some streaming fun, and got the error message saying something was wrong with my account. Please login again. I tried. No good. I then proceeded to chat with a Netflix associate and after a lot of back and forth they said that Microsoft is no longer supporting Netflix in WMC. I have seen nor heard of anything recently to support this. Why then does Netflix still show up in WMC? I could find nothing on Microsoft's site that was even remotely close to what I was looking for.
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Feb 8, 2012
We have a laptop which has a 1gb graphics card built in which has been updated and we are trying to run sims 3 on it but after playing for a short time it crashes. I have tried to change dep but with no luck. The sims is upto date version 1.29.55.014001. The windows 7 is home premium. Has someone got this game to work without crashing?
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Sep 20, 2012
It all started last weekend when I was trying to run Red Faction II, I changed the advanced boot configuration to use 2048 memory because apparently the game will not run otherwise (I did a lot of forum checking to find this solution). I was able to play the game fine, and there were no errors with my computer for a long while. Then I was playing Borderlands and my computer froze (The screen had many broken lines of color from the game and was playing a nonstop sound). After I rebooted the system and logged into my computer to check to see what the error was, it crashed again, only this time it went to the screen where it dumps the physical memory.Since then I was able to get the computer stable enough to use, but have not managed to find the error. I restored the boot settings to normal, and have ran memtest two times, and checked for errors in the hard drive once. Yesterday I tried running Borderlands Two and it crashed in a similar way to when I ran Borderlands, approximately 20-30 minutes after game start. I still have yet to be able to pinpoint the exact error causing these crashes.I checked my system logs and the only critical error I can find is kernal-power, I can paste the details upon request, but this gives no real information other than unexpected shut down.
I have checked other threads but was unable to find a solution, and I am currently unsure if it is a hardware problem or software problem. Initially I thought it was my RAM but tests indicated no errors.note: I have two different brands and sizes of RAM cards, but this has never been an error before, and I have run games extensively on this machine. It has been able to run such games as Skyrim, Borderlands, Minecraft, and various other games on the highest graphical settings with no problems.
System info: I'm pasting all things that I think may be relevant, sorry if it is a lot
OS NameMicrosoft Windows 7 Professional
System ManufacturerMSI
System ModelMS-7673
System Typex64-based PC
ProcessorIntel(R) Core(TM) i5-2500K CPU @ 3.30GHz, 3301 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/DateAmerican Megatrends Inc. V1.18, 2/22/2012
[code].....
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Jun 23, 2010
I built a machine using the following components:
Gigabyte GV-N98TSL-1GB Fanless 9800GT 1GB GDDR3 PCI-E
Gigabyte GA-770TA-UD3 (rev 1.0)
Processor: AMD K2 2800MHz
Corsair: 2 x 2GB 1066MHz DDR3
HDD: Seagate 2 x 2TB ST32000542AS
Memory has been testing using program from [URL].I'm trying to install Windows 7 64-bit.I built another machine with the same motherboard, processor and RAM which works fine. The differences being between the two machines the Harddisks and Graphics card.On the machine I�m having problems with I have two Seagate ST32000542AS 2TB setup as RAID harddisks and a Gigabyte graphics card.Windows 7 installs but after the first boot from the HDD it displays "Starting Windows" and then resets or displays the blue crash screen. I tried running in safe mode list drivers as it is booting. After disk.sys is loaded the computer freezes.I�ve tried using the latest AMD RAID drivers from the gigabyte website for this motherboard during the installation, but now I�m starting to think this maybe a graphics card driver problem � are there any known issues with the Gigabyte graphics card I�m using and Windows 7?Is there a way of loading the Graphics card driver automatically.
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Jan 19, 2013
I have a 64 bit hp laptop running windows 7 and can't get silver light to run under any condition and netflix won't recognize it either.
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Feb 6, 2012
I am trying to access old Windows .hlp files. I am currently running Windows 7, and when I try to open them I get the following error message:Cannot display this help file.Try opening the help file again, and if you still get this message, copy the help file to a different drive, and try again,So, I looked around for a fix, and came across this website from microsoft I cannot open Help that was created in the Windows Help format (WinHlp32.exe)But, when I try to open the .file, I get the same error message.
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Sep 29, 2011
These are my system specs:
PSU: Arctic Cooling 550
MOBO: Asus M5A78L
VGA: Club 3D Radeon HD 6870
Fans: 2 x 120mm
CPU: Amd Phenom II X4 955BE + stock heatsink
Wifi: TP-LINK TL-WN781ND
RAM: 2x2gb DDR3 Corsair Value (DDR1333)
HDD: Samsung Spinpoint F3 1TB
Optical drive: Samsung SH-S222AB 22x DVD/CD SATA
Randomly (for example: while surfing the internet), on Windows 7, the computer crashes with a screen with blue and grey vertical stripes (or sometimes totally grey or black). Sometimes this screen "hides" a BSoD, sometimes it doesn't. The system crashes only if video drivers are installed. On Ubuntu 11.04 (64-bit) and Windows XP (32bit), even after installing the drivers, there are no crashes. From BlueScreenView, all crashes look identical.
I tried:
- 2 passes of Memtest86+: 0 issues
- Installing Windows 7 and then ONLY the video drivers: CRASH
- Installing XP 32-bit SP2 and the drivers: does not crash
- Using Ubuntu 11.04 64-bit: does not crash
- Uninstalling the drivers: does not crash
- Safe mode: does not crash (obviously)
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Sep 2, 2012
My microsoft photo editor doesn't print on my new 64 bit windows 7 Lenovo PC. Is there a driver for this?
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Mar 1, 2012
My old Office 2003 is unable to work normally on new Windows 64 bit Dell. Old files (transferred from old computer) and New Documents created on new computer using Word fail to open immediately and require User Account action from winword.exe every time I try to open any document (several steps). Any way to resolve this short of buying Office 2010?
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May 8, 2011
I am unable to use Skyplayer because it claims that Silverlight 4 is not present.However it is and is showing in the programs list. I am using Internet Explorer 8 and when I Look at the list of Add-ons, Silverlight is not listed, so this is obviously the root of the problem. The question now is how do I get Silverlight included?
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Mar 29, 2012
my Microsoft sidewinder precision 2 game controller will not work om my windows 7 64bit program.
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Dec 16, 2009
running Windows 7 home 64bit
problem is theres no 64-bit version of adobe flash player. so I started using the 32-bit version of IE so I can use flash. every now and then it says "internet explorer has stopped working" ect.. says its checking for a solution to the problem and no solution exists of course
so anyway its prolly because its the 32-bit version and they didnt bother testing it enough on the 64 bit OS.
anyone else experiencing this?
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Mar 27, 2012
I'm having trouble installing Silverlight and Office 10 Pro on my computer. I just reinstalled Win 7 on my HD and had trouble with my drivers updating, aka getting BSOD's. When I try to install these two programs, the installation windows say that the programs as failed to install.
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Aug 19, 2009
I have installed Windows 7 Professional on my laptop and it has Media Center. But I can't see any way to access Netflix. Is Netflix support available on Windows 7 Media Center?
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Jan 12, 2012
Does Microsoft windows 2007 work on 64bit windows 7
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Aug 8, 2011
My wife bought a HP pavilion dv7 laptop and I have a CS3 Disk for my XP computer.Is there a cs3 plugin for windows 7?
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Dec 12, 2012
Why is the CPU usage so high even hardware acceleration is enabled in Silverlight 5 (64-bit)? (VGA: ATi Radeon HD5750)
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May 20, 2011
Toshiba Laptop running windows 7 64 bit. 4 gigs ram. T4500 processor.In a new house, just installed a new wireless router (linksys WRT something) with encryption.I am having difficulty downloading anything from the internet. Browsing works just fine but whenever I load a video or download a file of any size I get difficulties.After downloading Silverlight or Steam and attempting to install I get a message that the file is corrupt.Google downloader (trying to reinstall chrome) and windows update will both download just fine up a certain point then the download will abruptly stop, even though the internet is still working.This is an ongoing theme with movies as well. They will buffer to a point then the video will be unable to play past that point.I have tried going around the router and using a different browser both to no avail. I ran spybot and had to download updates from 2 different locations because 3 items would not download from the first server. Several problems were found but my problem was not fixxed.
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Nov 21, 2011
when enter a website that need to run windows player plugin i found this message as usual
[URL]
but when i click to install it i got this error message please help
[URL]
by the way im using IE & chrome browser
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Apr 12, 2011
I recently bought a new laptop with windows 7 home premium pre-installed. My former laptop had been hibernating whenever I seemed to use more than two or three programs at once. While trying to add to my music library I found that I couldn't playback some tracks without a license for those tracks. When I tried to get a license i was told that i didn't have the 'windows media services plugin' installed. I went to Microsoft and tried to find it and I couldn't. I tried to find a way to contact them directly and couldn't. From where I can get this plugin?
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Oct 26, 2011
I'm running windows 7 ultimate 64 ... I dont know totally system specs. It's a custom rig that I purchased about 6 months ago. I dont think the specs matter anyway because I don't believe this is a hadware problem, but a windows problem. So about a month ago I was unlucky enough to pick up a virus infection somewhere ... those fake antivirus ones that totally destroy your system . It started this whole chain of events that lasted two weeks and ended up with me running in safe mode for more than a week trying to fix the problem. I tried restoring my computer via system restore a few times and got an error every time - (which in turn 'damaged' my restore points so I no longer can use this option)
So, I figured I would reinstall windows and fix it. Sadly, whatever was on my comp as turned my CD drives (DVD and bruner) into dead weight - they won't read a thing. So I got Dlite and mounted the CD to a virtual drive and tried to install it that way, but for whatever reason it gives me an error and reboot and wont finish the install. It does however take me too the new log in screen, which gives me an error when I try to create a new log in for the new windows.
I was able to get back into the old windows install and managed to delete the new one. Anyway .. I eventually was able to get spyware docter and a few other programs to run in safe mode and I cleaned the comp of all virus's BUT when I tried to run windows normally it would barely run at all. Start up was slow, browers would either not open at all of freeze when they did, and eventually windows explorer would just crash and I would have to reset to computer.
Eventually I just gave up and ran the comp in safe mode to do the things I needed to do. two weeks ago I decided to give it another go and try and fix it and when I loaded windows normally it ran fine - absolutely no problems what so ever. Then 2 days later it started the freezing and crashing again. I would run it in safe mode and run spyware doctor (thinking I am infected again) and it would remove minor stuff like tracking cookies and such, when I would restart it would run fine for about a day and do the same thing again.
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Jul 1, 2010
I am starting to think strongly in encrypting my email. I am already encrypting data using true crypt. Now it is time for mail for me and my correspondents.
I am using Outlook 2010 (32 bit) on Windows 7 Ultimate x64, and I would like to use GnuPG for encryption. The problem is that I need a plugin that works with Outlook 2010
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Jun 25, 2011
Yesterday my computer "crashed" right after updating the windows media player pulgin via firefox. Since then I have got the infamous startup loop.
I have tried the following:
- Startup repair
- Safe mode
- Last known good configuration
- Startup repair disk
- Sfc scannow(running for the 4th time right now)
- Chkdisk
- Rebuilt the boot directories
- Unplugged everything but the drive windows is on
After rebuild the boot drives is the only time any prgoress was made, now it actually attempts to startup and hits the startup repair following the windows animated logo. I cannot locate my actual windows 7 disk otherwise at this point I would have just ran the repair from there or fresh installed.
Amd phenom 2 955
4gb ddr3
Windows 7 professional
3 hard drives
Asus mobo
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Nov 22, 2011
Almost every time a Netflix show I'm watching in Media Center reaches the end (final frames of video), the show freezes in full screen and WMC stops responding. The video remains full screen, frozen on the last frame played, and WMC's menus/buttons do not appear. WMC does not back out of the video to the Netflix browser.I say almost because because a show has properly ended and backed out to the Neflix/WMC browser maybe once in all the episodes/movies I've watched (~10, mostly tv episodes, one movie).Typically the freeze happens before the very end of the video (during credits, sometimes chopping the show short/mid-sentence if they're talking over credits).The only way I can get out of the video and back to WMC is to alt-ctrl-del and end the Media Center process (it shows Running in task manager but eventually it comes up "Not Responding" then restarts).I've rebooted several times with the same result.I can properly back out of a running video to the Neflix browser any time prior to the lock up, but once it's frozen the only way to get out is to end the task in windows task manager.Otherwise WMC is running fine, this is just a super deal breaker since I have to go through so many steps just to watch the next episode of the series.Running Windows 7 Home Premium (64 bit), latest updates installed including those for WMC and Silverlight. It's on a computer I just started using as an HTPC so the WMC Netflix plugin is freshly installed as well. Almost no applications running in background. Dell Inspiron 1764 core i3 2.13GHz, 4GB ram, ATI Mobility Radeon HD 4330. Connected to HD TV at 720p (computer doesn't quite keep up at 1080p).Internet/Netflix connection is tried and true- have been streaming Netflix via Nintendo Wii and web browsers for years- only experiencing playback issues in WMC.
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Feb 16, 2012
When configuring connection for netflix they ask for encrpytion key?
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May 9, 2011
Netfix is shutting down Media Center when we try to watch a movie. It was working fine but this morning every time we try to access Netfix we get an error saying Media Center shutting down and restarting?
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Mar 18, 2012
while I was on wireless, which I think the problem might originate from, I had 3 BSODs within a span of 30 minutes. Two of the BSODs were linked to opening Netflix on Firefox and the other was caused by opening a Flash app on Chrome. If I recall correctly, the last BSOD error was something akin to Driver not less or equal? Regarding the dump files, when I went to double check that a dump file was created upon BSOD, I noticed that the option to have it overwrite was checked, so I'm not sure if the previous two BSOD dump files were recorded. Some of my previous older BSODs (which the issue was solved) were included in the folder, I believe, since the program just captured everything in the minidump folder.
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Nov 24, 2011
since I have installed windows7 it seems I have lots of errors trying to watch streaming on my laptop I noticed mass controller explanation point next to it does this effect streaming video?
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Jan 10, 2013
how to setup to watch from computer to tv
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