WD External Hard Drive Not Recognized On System?
Aug 10, 2012
and i got problem with my brothers WD external hard drive, it's not recognized in my computer, my brother says "it lost the drive letter or may be some files broken" he had some knowledge about that but we can't fix that one.
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Dec 11, 2012
I have a 3 Tera HDD. (WD My Book Essential (USB 3.0)). Last night I uninstalled a software which I do not remember its name by mistake. Apparently it was related to my WD hard drive for my computer does not recognize it anymore. I checked my device manager; "Base System Device" is not recognized. I ran windows troubleshooting. It says "Base System Device" Driver is not found. I searched a lot, but I couldn't find the driver. I also ran drive checker software.
It says:
Device name: JMB38X SD/MMC Host Controller
File name: MSI_GX633_Card For Windows 7.zip
Hardware ID: PCIVEN_197B&DEV_2382
I could not find this too. I also have another portable WD which is still recognized by my computer.
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Jan 4, 2012
Attached an external sata hd with an esata connection. After power boot, external drive not recognized and also secondary internal sata hd not recognized.
Do I need to do something to the BIOS?Sinch stonooka has chosen the best answer to his/her question.Click here to view the answer that was selected.
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Feb 26, 2011
I've been using a 1TB iOmega external hard drive with my laptop for about a month and a few days ago it stopped working and isn't being recognised, the power light comes on when i connect the usb cable to the laptop but there is no noise from the hard drive at all and it doesn't show in disk management.
I took it into work with me and connected to my work PC (which runs XP) and it works fine, also tried it on another laptop which is running Vista and it doesn't work.
Laptop is an HP Pavilion DV6
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Jul 1, 2011
I have an external hard drive, and a lot of data saved on it. My laptop recognises it, but i can't access it. When i go to device manager and try intialize, it says it is not ready.
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Aug 24, 2011
my external Seagate hard drive is no longer being recognized by my system. The information on this is absolutely critical to me- I am a DJ and Producer and this particular drive contains all of my song stems, acapellas, instrumentals, sample kits, and also backups of every program I use (as well as my OS backup).
I just recently moved into a new apartment and my drive worked fine before the move 2 days ago. I do not think I bumped it or damaged it (seeing as how I always put them in safe places on the go) and it is now no longer working.
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Nov 15, 2011
I have a My Book Essential 1TB External. I'm on Windows 7 x64. After I updated I've been getting a lot of bugs and extreme lag. I would click on the drive in My Computer, enter my HD password and the drive would open up with all my folders, etc. But then when I wanted to drag folders from my External onto my PC hard drive it would freeze up and automatically quit? Windows would no longer show the External as attached to my computer. No matter how many times I click on the icon in the task bar for WD SmartWare, it will never come back up. I have to restart my PC everytime so I can renter the External. I then installed all WD software from the Control Panel, didn't change anything or help at all.I have no clue what to do or what has happened, but my External HD is pretty much useless right now. I have very important files on there, I need to get access to this immediately.
EDIT: Now my PC has trouble recognizing the External. I tried it on my Laptop also, it doesn't show anything. It shows up under disk management sometimes. For example it'll show up then simply disappear.
Finally after restarting my PC a bunch of times and switching USB ports back and forth, this CD DRIVE E: icon appeared for the WD UNLOCKER. Whenever I try and double click on it to open it up, the green bar appears to load as seen below, then the icon just disappears, it will not open anything. When the "CD Drive (E:) WD Unlocker appears like above, my external HD will briefly appear under DISK MANAGEMENT. It shows up then just goes away along with the E: drive icon. I don't know if the USB cable that connects the External to my PC is bad or not? My external was working an hour before all this happened, so I don't understand what is happening? Also, when I click on "Devices and Printers", an icon appears with "My Book 1130". This is what is shows.
My External does light up when plugged into my PC and turns off when removed. I can hear a ticking sound which sounds like the HD working? All these problems seemed to start after I updated to WD SmartWare 1.5.1.6. I even unistalled all the WD software. For some reason whenever I try to install "WDSmartWare_Software_Upgrader_for_Windows_1.5.1.6 " it just sits there and hangs, doesn't do anything.
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Apr 14, 2010
I have a toshiba external 200G hard drive. It was used on a Dell computer which ran Windows XP. I now have a new computer which runs windows 7. However when i connect the external hard drive to the new computer i start to experience problems with the files on there.
So there are a number of directories, my pics for example. When I click on it you can see the pics on some of the sub folders when you view via icons. Some you cannot see the pic, just shows a generic shot. When you try and open the pics / jpegs you get an error saying image not found, check 'full pathname / file' exists. The same is true for all files, docs etc
I have been able to load the same pics and docs via a cd, so it is a problem with my new pc recognising the hard drive as opposed to a problem with the files
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Feb 21, 2012
iomega ego 500 gb was working fine until today and now it won't recognize the drive at all. it recognizes the partitioned cd virtual drive in it, but not the larger storage drive. I plugged it into two different computers and it is recognized and i can drag and drop files. I also plugged in a usb flash drive into the same usb port and it works...so the usb drive works. I was told to assign the drive a letter in disk management, but it doesn't even show up there.
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Aug 12, 2011
my computer not faund iomega hard drive
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Nov 23, 2011
how can i get the simpletech external hard drive to be reconized by my computer
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Dec 21, 2011
the iomega_HDD(F use to be reconized and it was droped and now it is not reconized. the ubs connection is good i tried on another divice and it was reconized. The light on the imogea_HDD(F is on when plugged in but it makes a ticking sound and it is not reconized?
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Apr 7, 2012
i am gettin the msg "Windows has stopped this device because it has reported problems. (Code 43)"...
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Apr 13, 2012
My Iomega external drive stopped working. One minute it was fine and the next I could not see it anymore. Tried two different laptops and neither sees it.
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Apr 21, 2012
usb are not recognized and no power seen at external hard drive
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May 31, 2012
my maxtor onetouch external drive is not being recognized by my computer
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May 31, 2012
my maxtor onetouch external drive is not being recognized by my computer?
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Jul 4, 2011
I have an external Samsung 640Gb hard drive which is not showing up in Windows Explorer, even though Device Manager shows it as recognized and working properly. I am running Windows 7 Home and this is something new as when I bought the drive it showed up in Explorer. I really need this drive as all my backups and programs are on it!
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May 5, 2012
I have attached a Seagate 500 GG external hard drive to my computer but it is not showing up in My Computer.I have browsed similar threads and on their advice gone into Device Manager.The drive is there but with no letter assigned to it but when I right click to assign one, it refers me to Windows Help, which is unable to solve the problem. There are actually two extra ikons in Device Manager - one marked FAT Healthy (EISA Configuration) and the other just marked (GPT Protective Partition).The device is acknowledged as working properly in Device Manager.The files on this drive were created on a Mac, which may be the source of the problem? Most of them I will therefore not be able to read, but there is one which is a .mov file which I should be able to read and hopefully copy - if I can access it.Is there any way I can access the drive via my PC (Windows XP) or will the drive have been formatted for Mac only and therefore is inaccessible via PC?
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Feb 15, 2012
Iomega eGo 500GB External Hard Drive isn't recognized
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Oct 19, 2012
I have a terabyte external, WD Element I think. I have never had an issues before but today I plug it in (to play Diablo III) and it is not being recognized. At all. It's not in Disk Management, I can't find it anywhere. Suggestions or reasons this might be happening out of no where??
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Jan 22, 2013
Drive was fine in XP, new computer with 7, USB plug-in shows "USB Device Not Recognized?" The driver is up to date, per driver upgrade site?
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Aug 15, 2010
I am having issues with my external hard drive. It has been working just fine until today. The drive is showing up and I can access a few folders and fewer files, but the majority of the contents are nowhere to be found. It works without a hitch on every other computer in the house but the main one. Running chkdsk says the drive has a RAW file system and chkdsk can't run. This pc is running Windows 7 32-bit (all the others have Windows 7 64-bit) but no idea why I'm having this issue. Yesterday I installed a new printer, did some windows updates, and had a power outage, so I suspect the problem lies with one of those things. I'm really at a loss here as what to do though.
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Apr 8, 2011
I have discovered that my external hard drive is showing "unknown file system" hence why it will not show anywhere on the computer for instance under disk management or my computer, is there any way to get around this? like can a file system be recovered?
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Nov 13, 2011
I have a hard drive I recovered from my old Dell laptop when the motherboard gave out. Originally, I just put it in an external hard case and have been using it as external storage. Now it is getting filled up, so I would like to reformat it to remove the OS partition (Vista) to give me access to the entire drive. I have removed and baked up all my files, but cannot find a way to repartition the drive to remove the OS volume. Disk manager will not let me access that volume to delete it - nor will diskpart. In fact, only the non-OS volume even shows up with a drive letter in diskpart.
I have searched the web but have only been able to find info on how to reformat the main hard drive...and this is definitely NOT what I want to do.
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Jun 29, 2011
I made a few months back a backup of my machine(windows 7 64bit edition). The size was like 25gb's so I saved it on my external hard-drive(I bought a case and put a hard drive(Seagate I think) in it). I know want to use this to restore my computer. So I made a system repair disk and loaded it up. However it cannot find my external hard-drive. I have "WindowsImageBackup " in my root directory of my external drive. Yet it still does not see it. I would install some drivers but I have no clue what drives I need as when I plug it into my computer and I am in windows 7 it finds my drive. What do I need to make window 7 recognize my image?
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Mar 28, 2012
my desktop computer won't boot. When I turn it on it displays the welcome splash screen and then goes black. A message will then display that says CMD failed to start and then it will shut down. It does the same thing in safe mode as well.My question is. I have already set up the HD from the desktop as an external to my laptop so I could get files off it. Is there any way to do system restore on the hard drive when it is set as an external? Because I did this last night and I think if I restore the drive it will fix it.
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Sep 30, 2011
I am trying to create a system image ready for installing a larger HDD (WD20EARX), but when using the Windows 7 wizard, the drive, Buffalo 500 USB External HDD, is not in the drop down selection box. The drive is there OK and can use it OK for normal work and there is over 450GB available. My original HDD is 160GB.
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Oct 23, 2011
.I didn't wait for the computer to tell me it was ok to remove the drive in the usb port. Now my computer no longer recognizes the external drive After removing my external hard drive (without the ok) my computer no longer recognizes the external hard drive. What do I do.
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Feb 13, 2013
My iomega ext.drive , model LPHD-UPC suddenly stopped recognized in Windows 7 ?
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Sep 4, 2011
OS: Windows 7 Home Premium 32 bit The windows system image backed up on my external hard drive (2TB WD USB3) is not showing while restoring the PC from an image.
The only option available is my hard drive partition on which i also had saved a system image. Though windows recommends External hard drive for backing up image when backing up the system.
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