External Hard Drive Not Recognized
Aug 24, 2011
my external Seagate hard drive is no longer being recognized by my system. The information on this is absolutely critical to me- I am a DJ and Producer and this particular drive contains all of my song stems, acapellas, instrumentals, sample kits, and also backups of every program I use (as well as my OS backup).
I just recently moved into a new apartment and my drive worked fine before the move 2 days ago. I do not think I bumped it or damaged it (seeing as how I always put them in safe places on the go) and it is now no longer working.
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Jan 4, 2012
Attached an external sata hd with an esata connection. After power boot, external drive not recognized and also secondary internal sata hd not recognized.
Do I need to do something to the BIOS?Sinch stonooka has chosen the best answer to his/her question.Click here to view the answer that was selected.
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Feb 26, 2011
I've been using a 1TB iOmega external hard drive with my laptop for about a month and a few days ago it stopped working and isn't being recognised, the power light comes on when i connect the usb cable to the laptop but there is no noise from the hard drive at all and it doesn't show in disk management.
I took it into work with me and connected to my work PC (which runs XP) and it works fine, also tried it on another laptop which is running Vista and it doesn't work.
Laptop is an HP Pavilion DV6
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Jul 1, 2011
I have an external hard drive, and a lot of data saved on it. My laptop recognises it, but i can't access it. When i go to device manager and try intialize, it says it is not ready.
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Nov 15, 2011
I have a My Book Essential 1TB External. I'm on Windows 7 x64. After I updated I've been getting a lot of bugs and extreme lag. I would click on the drive in My Computer, enter my HD password and the drive would open up with all my folders, etc. But then when I wanted to drag folders from my External onto my PC hard drive it would freeze up and automatically quit? Windows would no longer show the External as attached to my computer. No matter how many times I click on the icon in the task bar for WD SmartWare, it will never come back up. I have to restart my PC everytime so I can renter the External. I then installed all WD software from the Control Panel, didn't change anything or help at all.I have no clue what to do or what has happened, but my External HD is pretty much useless right now. I have very important files on there, I need to get access to this immediately.
EDIT: Now my PC has trouble recognizing the External. I tried it on my Laptop also, it doesn't show anything. It shows up under disk management sometimes. For example it'll show up then simply disappear.
Finally after restarting my PC a bunch of times and switching USB ports back and forth, this CD DRIVE E: icon appeared for the WD UNLOCKER. Whenever I try and double click on it to open it up, the green bar appears to load as seen below, then the icon just disappears, it will not open anything. When the "CD Drive (E:) WD Unlocker appears like above, my external HD will briefly appear under DISK MANAGEMENT. It shows up then just goes away along with the E: drive icon. I don't know if the USB cable that connects the External to my PC is bad or not? My external was working an hour before all this happened, so I don't understand what is happening? Also, when I click on "Devices and Printers", an icon appears with "My Book 1130". This is what is shows.
My External does light up when plugged into my PC and turns off when removed. I can hear a ticking sound which sounds like the HD working? All these problems seemed to start after I updated to WD SmartWare 1.5.1.6. I even unistalled all the WD software. For some reason whenever I try to install "WDSmartWare_Software_Upgrader_for_Windows_1.5.1.6 " it just sits there and hangs, doesn't do anything.
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Apr 14, 2010
I have a toshiba external 200G hard drive. It was used on a Dell computer which ran Windows XP. I now have a new computer which runs windows 7. However when i connect the external hard drive to the new computer i start to experience problems with the files on there.
So there are a number of directories, my pics for example. When I click on it you can see the pics on some of the sub folders when you view via icons. Some you cannot see the pic, just shows a generic shot. When you try and open the pics / jpegs you get an error saying image not found, check 'full pathname / file' exists. The same is true for all files, docs etc
I have been able to load the same pics and docs via a cd, so it is a problem with my new pc recognising the hard drive as opposed to a problem with the files
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Feb 21, 2012
iomega ego 500 gb was working fine until today and now it won't recognize the drive at all. it recognizes the partitioned cd virtual drive in it, but not the larger storage drive. I plugged it into two different computers and it is recognized and i can drag and drop files. I also plugged in a usb flash drive into the same usb port and it works...so the usb drive works. I was told to assign the drive a letter in disk management, but it doesn't even show up there.
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Aug 10, 2012
and i got problem with my brothers WD external hard drive, it's not recognized in my computer, my brother says "it lost the drive letter or may be some files broken" he had some knowledge about that but we can't fix that one.
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Aug 12, 2011
my computer not faund iomega hard drive
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Nov 23, 2011
how can i get the simpletech external hard drive to be reconized by my computer
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Dec 21, 2011
the iomega_HDD(F use to be reconized and it was droped and now it is not reconized. the ubs connection is good i tried on another divice and it was reconized. The light on the imogea_HDD(F is on when plugged in but it makes a ticking sound and it is not reconized?
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Apr 7, 2012
i am gettin the msg "Windows has stopped this device because it has reported problems. (Code 43)"...
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Apr 13, 2012
My Iomega external drive stopped working. One minute it was fine and the next I could not see it anymore. Tried two different laptops and neither sees it.
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Apr 21, 2012
usb are not recognized and no power seen at external hard drive
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May 31, 2012
my maxtor onetouch external drive is not being recognized by my computer
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May 31, 2012
my maxtor onetouch external drive is not being recognized by my computer?
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Jul 4, 2011
I have an external Samsung 640Gb hard drive which is not showing up in Windows Explorer, even though Device Manager shows it as recognized and working properly. I am running Windows 7 Home and this is something new as when I bought the drive it showed up in Explorer. I really need this drive as all my backups and programs are on it!
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May 5, 2012
I have attached a Seagate 500 GG external hard drive to my computer but it is not showing up in My Computer.I have browsed similar threads and on their advice gone into Device Manager.The drive is there but with no letter assigned to it but when I right click to assign one, it refers me to Windows Help, which is unable to solve the problem. There are actually two extra ikons in Device Manager - one marked FAT Healthy (EISA Configuration) and the other just marked (GPT Protective Partition).The device is acknowledged as working properly in Device Manager.The files on this drive were created on a Mac, which may be the source of the problem? Most of them I will therefore not be able to read, but there is one which is a .mov file which I should be able to read and hopefully copy - if I can access it.Is there any way I can access the drive via my PC (Windows XP) or will the drive have been formatted for Mac only and therefore is inaccessible via PC?
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Feb 15, 2012
Iomega eGo 500GB External Hard Drive isn't recognized
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Dec 11, 2012
I have a 3 Tera HDD. (WD My Book Essential (USB 3.0)). Last night I uninstalled a software which I do not remember its name by mistake. Apparently it was related to my WD hard drive for my computer does not recognize it anymore. I checked my device manager; "Base System Device" is not recognized. I ran windows troubleshooting. It says "Base System Device" Driver is not found. I searched a lot, but I couldn't find the driver. I also ran drive checker software.
It says:
Device name: JMB38X SD/MMC Host Controller
File name: MSI_GX633_Card For Windows 7.zip
Hardware ID: PCIVEN_197B&DEV_2382
I could not find this too. I also have another portable WD which is still recognized by my computer.
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Oct 19, 2012
I have a terabyte external, WD Element I think. I have never had an issues before but today I plug it in (to play Diablo III) and it is not being recognized. At all. It's not in Disk Management, I can't find it anywhere. Suggestions or reasons this might be happening out of no where??
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Jan 22, 2013
Drive was fine in XP, new computer with 7, USB plug-in shows "USB Device Not Recognized?" The driver is up to date, per driver upgrade site?
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Oct 23, 2011
.I didn't wait for the computer to tell me it was ok to remove the drive in the usb port. Now my computer no longer recognizes the external drive After removing my external hard drive (without the ok) my computer no longer recognizes the external hard drive. What do I do.
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Feb 13, 2013
My iomega ext.drive , model LPHD-UPC suddenly stopped recognized in Windows 7 ?
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Feb 7, 2012
I have windows 7 with a Verbatim 1TB external drive, the system is not recognising the external drive. When I switch it off and back on again it then recognises it and loads it in My Computer. I have another external USB drive which works just fine. This problem started after I formatted the PC and reinstalled windows 7. It worked fine before under the same OS. I tried another wire and plugged it into another port but still have the same problem.
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Jan 15, 2013
We had an external USB drive with tons of media files on it connected to computer A running Windows 7 Pro SP1. The drive was safely removed and connected to another computer that was running Windows XP Pro 2002 SP3. I was told that the drive was not recognized in XP and that it was disconnected (I cannot say for sure "Safely") and returned to the Windows 7 computer. Once the drive came up I get the following:
K: is not accessible. The disk structure is corrupted and unreadable.
I know every drive fails eventually and I'm not sure how old this drive is. Any utilities to use to try and repair the file structure. I have only tried rebooting the Windows 7 computer and that did not change anything.
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Nov 28, 2011
After removing a virus, my 3rd hard drive is no longer being recognize. Myapologies if this should be in hardware, but I didn't know if it was something that had to do with windows 7The virus was anti-virus protection 2011.I used antizeroaccess, stopzilla,avg(which is my normal antivirus), malwarebytes, and kaperskyYes all of them. It was a nasty virus.My main hard drive c: shows up as well as my second drive. e:. My other drive used to show up as well as f: but since all of this it hasn't. Nothing else was changed besides resetting the cmos battery and a couple of disconnect reconnections, becasue the drive wasn't showing up.Ide channel 0 master and Ide channel 0 slave (set to cable select). are the 2 hd'sIde channel 4 is a disk drive.The 3rd HD is also set to cable select. but that shouldn't matter cause that's what it was set to before.I also tried another spare hard drive I had with the same connections as the 3rd hard drive ( marked as slave and cable select). It was not found either.not in my computer or in bios
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May 23, 2009
I have THREE Hard Drives.
1) XP. Old PATA hard drive
2) Windows 7 SATA
3) New Hard Drive (E; with program files, back up, images, music.
Sorry, I had to edit this message as every time I went to type E colon, slash, it gave a smiley face. so the E; = E colon, slash to indicate E assigned hard drive letter, the new hard drive.
When I boot to XP with the new hard drive (E; shows up fine.
When I disconnect XP and boot to Windows 7, the new hard drive (E; shows that it installs fine (lower right in windows, shows that the OS see's it and says it installed fine), yet I cannot see it.
The configuration that does not work is two (2) SATA drives, one with Windows 7, the other, the new hard drive.
To be sure, I disconnected the Windows 7, connected XP (PATA) and booted again, sure enough, the new hard drive (E; is fine and shows up.
I then disconnect and attach the Windows 7 hard drive with the new hard drive, (I even tried moving the SATA cable around) and Windows 7 boots fine, shows me that it installs the newly found hard drive (E; but does not show up on my computer.
Now, here is what may, or may not be a bug.
The new hard drive was formatted NTFS in WINDOWS XP, the drive letter assigned was E:, when I boot to Windows 7, I have a Virtual Clone Drive which also has the letter E: assigned to it. Could it be possible that Windows 7 does not know what to do since the Virtual Hard Drive was there first and therefore, doesn't show the new hard drive when running Windows 7?
I have tried everything I can to get it to be seen in Win 7 to no avail. Again, it works fine in XP, but does not show up in Windows 7.
Has anyone heard of this problem before? Do I need to rename, or assigned a different hard drive letter to E:? If so, how do I do that?
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Apr 25, 2011
I have two hard drives; an older 20gb hard drive that is was forced to use to install Windows 7 and a 1tb Seagate Constellation ES ST31000424SS SAS hdd. Neither my bios nor the disk manager in Windows 7 are recognizing the 1tb drive. I have checked and rechecked the connections and power and both seem fine. In all my computer has in it:
-Gigabyte GA-X58A-UD3R mother board
-8 gigs of ram
-an i7 quadcore bloomfield processor
-nvidia quadro workstation graphics card
This is my first build but i have been looking for some time at different threads and i can not find a solution to the problem. The Constellation is an SAS drive that I'm using a converter cable to change into SATA connections. The url for the converter is: [URL]
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Nov 17, 2011
Ok so i have like 6 laptops i wanted a bigger hard drive in my main laptop so i used clonezilla to clone the drive. Then a couple days later i am trying to put the old smaller drive in a different laptop but it will not come up in the installer. I have tried it in three different laptops same thing wont come up. but it does recognize in bios and if i plug it up in windows it does pop up and i am able to use it. Anyone have any ideas why it wont come up under the installer?
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May 17, 2009
I have a Verbatim/SmartDisk USB 2.0 Firelite external drive. The drive is recognized by the system and shows up in the Device and Printers management tool. While I can see the drive, I cannot view the data on it.
I have another external USB drive by Western Digital and it is fully recognized and accessible from Win7 RC1. The Firelite is recognized and accessible on a WinXP system. It was working on Win7 Beta.
I am running Win7 RC1
Thoughts?
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