USB Ports Intermittently Cutting Out

Sep 6, 2012

For a little while now, completely randomly it would seem, the USB ports on the back of my PC will seemingly cut in and out indefinitely until I do a restart.

If the devices that were plugged into the back USB ports are switched to the USB ports on the front of the case, there isn't a problem at all.

I'm almost certain that the problem is not with my mouse and keyboard as like I said, plugged into the front they work fine.

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Aug 9, 2011

A few days ago I installed a USB 3.0 card (to be precise, this one: 2-Port USB 3.0 SuperSpeed PCI-E Controller Card - Free Shipping - DealExtreme). It uses the very common NEC PD720200 USB 3.0 controller. I installed the required drivers for Windows 7, and the card worked fine for the first day or so. but not since. Whenever I plug in a USB 3.0 external hard drive, I get a false "This device can perform faster..." message, as if I had plugged the drive in a USB 2.0 port.

The external drive I am using is a Western Digital MyBook Essential 1130. It is definitely a USB 3.0 drive, and came with the required USB 3.0 cable. While the USB 3.0 card was working, I got full-speed transfers to the limit of the hard drive's ability, about 90-100 MB/s. Now I can only get USB 2.0 speeds (33-34 MB/s). Windows insists I have the drive plugged into a USB 2.0 port even though it is plugged directly into the USB 3.0 card.

Things I tried so far: -rebooting and complete power cycle. No difference. -plugging the drive into one port or the other. Also no difference. -Looked in Device manager.The controller is recognized as a USB 3.0 device is using the proper NEC drivers.

Other info that may be important:

-No overclocking settings in use.

-I made sure the cable was plugged in all the way. It's in as far as it can go, but the ports will still only act like USB 2.0 ports.

I might as well throw the card away if it is only going to act as a USB 2.0 device.

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[code]...

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