Internet Connection Drops Intermittently

Sep 11, 2011

I'm running Windows 7 x64 and I just reformatted and reinstalled a couple weeks ago. I did this because I was messing around with Linux and removed the partition in the wrong drive...sigh. So anyway, Windows 7 was running rock solid prior to this....no problems whatsoever with anything. So after I reinstall Windows I notice my Internet connection drops once in a while. Some days it doesn't do it at all while others it drops multiple times. It's all up to date too. There are two things different in this install though. The first is I updated my BIOS. I did this because I suddenly couldn't access the BIOS or even use F8 on boot up. The second thing is after you install, Windows wants to update my Atheros (I believe it's called) adapter. I didn't do this with the first install because it was working fine. Ok, so there are the two differences. Do you guys think it's the adapter driver or the BIOS update? [code]

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When I'm disconnected, I lose all connectivity both to the internet and on the local lan, so pinging (for example) Google will time out, but also pinging 192.168.1.1 (the router's lan ip address) will also time out

Fix : Start -> dev manager -> network adapter. Double click, open her up and then under "advanced", take a look at "Link Speed & Duplex".

If this is set to auto-negotiation, try re-setting it to 10 or 100mbps Full Duplex, re-start your computer.

It's the network driver that costs me hours of hunting & searching. MOTHERBOARD : ASUS IPIBL-LB Integrated LAN : Realtek 8111C 10/100/1000 Mb/s (Gigabit Ethernet)

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I've been having this problem since I bought this new computer a few weeks ago. It's a HP desktop, the model number is s5229uk and it's Windows 7 Home Premium.

At random times when I'm browsing the internet, sometimes it can be every 10/15 minutes, sometimes just a few times a day it will stop loading and a yellow triangle with an exclamation mark will appear on the connection icon in the bottom right hand corner.

I cannot troubleshoot the problems or open up the network and sharing centre because it either doesn't load at all or freezes, and the only way to reconnect is to hold down the power button as shutting down or restarting fails after about 20 minutes of the shutting down screen.

It's more annoying than anything. I've checked for viruses but nothing came up and the one time it's let me troubleshoot, it's told me to reset the router which I did and it didn't work. I thought it might be a compatibility issue with the router (we use Sky) but some days it works for longer than others.

On the Norton internet history for firewalls and connections I found this which I think might have something to do with it. Does anyone have any ideas how to stop the internet from cutting off because me and my Dad are at a loss, and he's quite good at computers.

Another thing is that it won't let me create a system image by backing it up onto an external hard drive, it gets to a certain point and gives me this message: 'The system cannot find the file specified. (0x80070002) I've tried again and it still doesn't work.

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So I went to my event viewer, and this is what it says whenever it's happened the last couple of times:

Name resolution for the name dns.msftncsi.com timed out after none of the configured DNS servers responded.

The client was unable to validate the following as active DNS server(s) that can service this client. The server(s) may be temporarily unavailable, or may be incorrectly configured. 68.94.156.1

And I went back through older logs of when the same thing would happen, and those two were the ones that popped up the most. However, this also popped up from time to time:

Name resolution for the name www.microsoft.com timed out after none of the configured DNS servers responded.

Name resolution for the name www.australian-charts.com timed out after none of the configured DNS servers responded.

Now, I know my way around a computer, but this internet talk is pure "gibberish" to me, for lack of a better word.

Additional information: The connection to my router is wired, not wireless. My PS3 and my laptop can stay connected/have never dropped a connection, while my desktop does it enough that it's beginning to bother me.

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