Supplement Disk Utility Freezes And Crashes
Nov 11, 2009
I recieved my Sony Vaio Windows 7 disks today, put the first one in and it started doing some install thing for supplement disk (said 1/12) but then froze for ages, so I tried closing it. When I attempted to start the installation again, I now receive this error:"The supplement disk utility has stopped and cannot continue because the main C: drive partition information is not avaliable. Restore your computer to the original factory settings and try using the supplement disk utility again."
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Feb 17, 2012
I periodically get notices from Windows 7 that I need to run the disk check utility. This is usually after a BSOD. These events have been occurring from the day I bought this laptop and I have posted them here in the past. This time, the disk check utility changed names on at least 12 files. I don't know WHAT files, because the utility said the file names were corrupted. After the reboot, I found that my Libraries were missing from the file manager. My Documents, Pictures, Videos and Music were gone. If I looked by clicking on C: and then navigating to them, I could find them, but the file manager could not. Also, clicking on the Start button, then All Programs, gave me an empty screen. All the shortcuts were gone. Many of the shortcuts on my Task Bar are missing their Icons, but they work. Many of my music files will not play because the file extension is now m4p. Changing the file extension to mp3 or mp4 does not work, the system sees them as an unknown file type. I ran Microsoft Security Essentials, a FULL SCAN, and it scanned about 86,000 files. That was all it could find. I have attached images that show the start menu and virus scan results as well as the usual dump files. The images show a black desktop, but I corrected that by re-choosing the custom theme I had made. I tried to use Restore, but the restore points have disapeared, and I cannot restore to before this event.
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Feb 16, 2011
I Upgraded My Windows7 Starter To Ultimate Recently And Everything Was Going Fine, But I Wasn't Happy With The Disk Space Because I Had Ubuntu As Second OS And I Wanted More Space For Win7. ( Ubuntu Was In The same Partition As Win7 C: ). I Searched For Ways Of Increasing The Size Of The Partition But I Didn't Understood Them So I Deleted Ubuntu. The Space Wasn't Recovered (Unallocated Space) So I Still Searched For Ways Of Making The Partition Size Bigger And i Found a Way That Said If You Right Clicked The Gray Square Of Disk Utility And Click a Phrase That i Don't Remember You Can Show the "Resize" Option Of the Partition.i Did That and i Received a Notification Dialog That Said That Said That If i Do That All The Partitions (OS's, Files, And Drivers) Would Be Deleted And I Like A DUMB Clicked "Ok" At Next Restart There Was No Boot Manager, The Boot Just Loaded Again And Again. So I Installed Ubuntu Using a Bootable USB (Current OS) And There Was No "Install Alongside Other OS" Option. I Tried To Run Windows 7 Setup Again Using a Bootable USB, But I Get Stuck at The Part That You Must Select The Drivers Needed So Windows Could Read The Partitions. I Have The CD With The Drivers But i Have a Dell Inspiron Mini 1012 Netbook With No CD Drive So i Downloaded All The Drivers That the Factory Installs From Dell.com And Saved It on A USB But the Windows 7 Setup Doesn't Recognize The Drivers, It Only Recognize The USB But Not It Contents(Drivers).I Want To Keep Using Windows 7 And All Programs i Need Windows But It Seems Like Ubuntu Is My Only Option.
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Jan 3, 2012
The windows logo on the loading screen doesnt show. So the first step I tried was trying to boot into safe mode but there is problem one. I cannot boot into safe mode becasue whenever I hit F8 it does nothing and just boots into windows like normal. I know my keyboard works because if I hit F12 to list my boot device options it works. So since I could not boot into safe mode I used my win 7 dvd to try a system restore. That didnt work, neither did the repair windows startup option. After all this I took my hdd out connected it to my laptop and then ran a check disk. It didnt find a errors just missing files.
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Oct 24, 2009
every time i try to install windows 7 on my new build, i do a clean install, however it spends about a second on the copying files part, then waits a few minutes before it starts expanding files. it hangs at 0% for a few more minutes then it will start accelerating. it will crash at random points while it is "expanding files".
the crashes vary, sometimes the display will explode and look lagged out then look like small tiles, the display sometimes turns red where shadows are as well, it also likes to just freeze. it frequently likes to freeze at 76 or 46%.
i had 7 installed one time when i kept my mouse moving constantly throughout the installation, but then the freezes would happen when i would boot into normal windows, but not safe mode.
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Jul 19, 2012
But.. Its much worse. Is it anyway i can fix This problem? ... With Command Promt ... uhh Deleting from the registry ( Now I'll pay much attention) Or Anything?? Free software? For my College I did a paper... like, 6 pages... me thinking my computer is fine. Then Boom It Crashed
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Jan 28, 2013
I just bought a nvidia geforce gt 630 2gb and installed it's program... It works fine with games BUT it sometimes takes a long time to start up ,Extreamly frequent freezes and then either resumes or blue screens even when just windows is open, when i run on safe mode the pc works fine steps that i have done :
i installed a new windows
i cleaned the case with a vacume cleaner and a brush
i upgraded the driver
i made sure the pc isn't overheated
i made sure the fans work all the time
i made sure the psu is enough
notice: the pc has a higher percent of freezing while playing games
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Apr 13, 2010
I've posted about this issue several times and still have not found a solution unfortunately. I have Windows 7 Ultimate 64-bit installed on my machine and I experience freezing and BSOD errors very frequently. The freezing occurs way more often than the BSOD does (by the way I would include a mini dump file, but there are no recent ones). The freezing is what's driving me mad as it happens all the time.
Just to rule out a few things, here is a brief list of solutions I've tried:
1. Updated all my drivers first and foremost.
2. Changed my power options from balanced to high performance.
3. Installed ALL motherboard drivers (chipsets, etc.) and flashed my BIOS to the most current update as a person on this forum told me to do so.
Also, the freezing usually seems to occur during some kind of activity involving the internet such as watching a video, playing a game, browsing a web page. It's pretty random actually, sometimes it will just freeze at the desktop. Recently it's been freezing when the computer has gone idle (when the screen goes black) after a while.
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Sep 23, 2012
I recently reinstalled my OS and installed the AMD Drivers for my 5830s(crossfired) and they seem to be causing freezes. By freeze I mean that my computer will lock up completely and I cannot move my mouse and I have to then hard restart.
I have tried several solutions, such as reinstalling windows and reinstalling the graphics drivers after removing them in safe mode with driver sweeper. I have tried old versions and the latest versions do not install. I can boot into safe mode successfully and that is how I am asking this.
My Computer specs:
AMD Phenom II X6 1050t OCed to 3.2ghz
8gb of Corsair XMS3 RAM
2 XFX Radeon HD 5830s Crossfired
850W Power Supply
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Dec 17, 2009
I think this all started after I did a RAM upgrade
It began with programs stopping (kernel32.dll, idon'tknowthenameanymore.dll)
But also games are just freezing after some time, mw2, ac, cod4. They all crash randomly.
Now sometimes the whole system freezes and I have to reset it.
Also, I get various BSOD's (ie IRQl not less or equal)
I think it has somethin to do with my memory,
I have 4 gb dual corsair 1066 kit combined with 2 gb Reaper 1066.
I am thinking of re-installing windows, because I didn't install it after the upgrade
Or do you guys think that the memory is corrupted?
Specs:
Win7 ultimate x64
MSI p45 Neo-3 FR
Core2Duo E8400
Ati HD4870
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May 3, 2012
I have an HP desktop x64, win 7 32 i just did a factory restore 2 day ago but, I still have 1 of the problems I had before; the mouse on my computer will freeze for like 20 sec and sometimes causing the system to crash. Yesterday, it shut down on me and a blue screen popped up it said something about the drivers or bios but, I checked the maintenance and it said everything passed (good).
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Aug 29, 2012
I'm not sure what's wrong. GW2 was working fine for a couple of days, and then the updates came rolling in. My computer started freezing, crashing, and a couple of bsods every hour or so. Only happens when playing GW2 though.
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Apr 1, 2012
Since today, I've been having random freezes in Windows 7. When it freezes, all I can do is move the mouse cursor, windows explorer happens to be crashing at that point & there is no way for me to ctrl-alt-delete or ctrl-shift-escape myself out of the situation. I have to restart the PC only to be confronted with the problem again shortly after. These freezes happen at very random times. For example when I opened up the start menu and typed "cmd" and pressed enter, it froze.
Or just when I simply started up my PC and when my first action was pressing "Cancel" in an application window, it froze as well. It also froze just opening the start menu & froze opening my User (Tom) folder. I decided that it might be because of some update or one of the applications I've installed since today, so I decided to do a system restore to yesterday, which removed those applications. This however, did not fix the random freezes. I also checked my PC component temperatures in the ASUS BIOS, they happen to be fine. I'm on the PC right now, it runs fine in safe-mode.
These are my specs:
Windows 7 Home Premium 64-bit
Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz, 3411 MHz, 4 core(s), 8 logic processor(s)
AMD Radeon HD 6700 Series
AMD High Definition Audio Device
Hard drives:
Main C: 14,3 GB of 97,6 GB free
Data D: 832 GB of 833 GB free
External F: 103 GB of 931 GB free
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May 15, 2011
I am running Windows 7 and frequently get a screen freeze while playing Battlefield Vietnam II or Battlefield II only. This happens quite often and I see no patterns except for these 2 games. I have updated my video drivers. I have an NVIDIA GeForce GTS 250 (Prerelease - WDDM 1.1)
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Sep 9, 2011
I have a:
Gateway NV53A AMD Phenom 11 X2 N660
ATI Mobility Radeon HD4250 and 3GB DDR3 Memory and 320GB HDD
I am running Windows 7 64 bit. It crashes basically whenever computer goes to sleep mode and when I try to hit enter and wake up the system from sleep mode I get this blue screen issue and below is what I get.
Problem signature:
Problem Event Name:BlueScreen
OS Version:6.1.7601.2.1.0.768.3
Locale ID:1033
Additional information about the problem:
BCCode:7f
BCP1:0000000000000008
BCP2:0000000080050033
BCP3:00000000000006F8
BCP4:FFFFF80002E82890
OS Version:6_1_7601
Service Pack:1_0
Product:768_1
Files that describe the problem:
C:\Windows\Minidump\090911-22791-01.dmp
C:\Users\Punukollu\AppData\Local\Temp\WER-34117-0.sysdata.xml
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Oct 27, 2011
My computer has been crashing a lot lately. Usually, the computer freezes and weird lines appear on the display when it happens. Other times it just shows a BSOD and restarts. It started happening around 2-3 weeks after my motherboard, processor and RAM were changed because a part of the previous motherboard had burnt. The previous motherboard was ASUS M3A78-EM, the onboard graphics was ATI Radeon HD 3200 and RAM was 2 GB DDR2.I took the PC to a my computer vendor after everything I tried had failed. Firstly, he diagnosed it as an issue because of improper earthing/grounding in the switchboard where I plugged the computer and the UPS. I got the earthing issue sorted but to no avail, it still hanged/freezed. The second time I took it to him he said that he might have to update the BIOS and when I brought it back the problem had apparently been fixed but that was only for a few days. After like 4-5 days it started happening again. Same weird lines - green, magenta, purple and all the rest of it - started appearing. The HDD LED stops when this happens. I only observed the LED today, though. Today the computer freezed without those weird lines on two out of the 5 or 6 times it happenrd, it looked like it had just hanged but the HDD LED had gone off.Sometimes the PC doesn't start up at all immediately after it has crashed. That's what led me to guess it's a hardware issue. Also, it happens in safe mode and Windows XP too (I dual boot Windows XP and Windows 7) and I remember it once happening even before the computer had completely booted.Computer details:Windows 7 32-bitASUS M4A78LT-M-LEAMD Athlon II X2 250ATI Radeon 3000 onboard graphics1 x 2 GB DDR3 RAM250 GB SATAMinidumps and NirSoft BlueScreenView HTML report: url..
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Dec 7, 2011
i have win 64 running on my computer.i try and run Direct x diagnostic.i click the 64 bit button and it freezes and crashes.when i try again iget
DxDiag has detected that there might have been a problem accessing Direct3D the last time this programme was used. Would you like to bypass Direct3d this time.As i am looking fir an error with direct x when running sims i want to view the 3d info
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Jul 27, 2012
I recently purchased a new Graphic Card (Nvidia Geforce 670) and ever since I've experienced random freezes and moments where it's drivers stopped working.When the freeze happens It'll remain frozen until I reset the PC and if I've speakers on it'll blow out a nasty BZZZZZZ sound.the freezes appear to occur randomly. It can go days without them and sometimes (like now, I had less then an hour inbetween)In addition to that I quite frequently (daily at least) have my monitors go black and I get the "Nvidia Drivers stopped working" message. If I'm lucky it'll revert back to a previous stage where it worked fine and all I've to do is reboot the programs i'm running. If I'm unlucky, it doesn't stop until i've pushed the reset button.I don't know for sure that it's the new card causing it but considering the circumstances and the issues I'd say it is. Before this card I ran AMD's 6970 without any issues.
I'm running
CPU: Intel Core i7 2600k, Sandy Bridge.
12GB ram
Gigabyte Z68XP-UD3 MoBo
Nvidia Geforce GTX 670
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Jun 5, 2012
I downloaded windows 8 consumure preview and I wanted to reinstall windows 7 so I get my windows 7 disk and hit reinstall. When it was about 70% done and it freezes then it crashes I turn it back on and a loop hole appears and it saids this message "the computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install windows, click ok to restart the computer, and then restart installation". I hit ok. It restarts and the same message pops up.
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Jan 24, 2012
I've been using my PC fine for the last 3 years. A month or so ago I updated to Windows 7 Ultimate x64. That too has been running fine, then today, after about 3-4 hours of use, in the middle of a game, my PC screen suddenly got weird wavy lines and colours all over it and crashed. Long story short this has now happened about 10 times. Interestingly, I thought it was a graphics card problem, so I tried it on my HD TV (both TV and monitor connected via HDMI) and it did it on the TV too. I then uninstalled the nvidia (8800gt) drivers and restarted my PC. It works fine in safe mode, and in normal mode, but I can't change my resolution to 1680x1050, (it's native resolution) without installing the nvidia drivers.
I don't know if the problem is the drivers, (but never had an issue before?) or with resolution, (monitor problem?) Every time I do install the nvidia drivers the PC restarts normally, screen looks fine, and the PC seems to run, until I click on anything with the mouse and then the wavy lines and weird colours appear again and I can't CTL-ALT-DEL, I have to hard reset it every time. Once I left it for 5 mins. and moved the mouse a little every min. or so and that was OK, but as soon as I click on anything, it freezes and artifacts again. Also, my antivirus flashed red a few times and so did the windows clock in the bottom right corner of the screen, (very odd!) when the PC first starts windows.
That made me think it could be a virus, (even though I'm very careful about what I DL), but I had Avast run through a deep clean check and it found nothing. I also tried to get Win 7 to repair itself, which did nothing either! I've tried reinstalling the drivers, using newer and older nvidia drivers and I've tried to install my HG216 monitor driver, but since it's a few years old there is no official Win 7 support and all I have is an inf. file I can't install on Win 7. I haven't included a dump file, I know a fair amount about computers but I haven't worked out how to do that yet. Also, since I have to hard reboot everytime, in my event view the only errors listed seem to be about 'power failure', so I don't know if the bug or whatever would show up in the dump file?
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Apr 4, 2012
I can no longer leave my pc on overnight or it freezes. If I run more than 2-3 programs it freezes. I was watching a video once with headphones on and heard a loud noise then freeze.I at first thought it was just one of my hard drives dying because I had similar symptoms before I removed it. But, the fact that the crashes are happening more frequently without accessing the questionable e: has me stumped.Then I figured maybe it was the overclock I did in my bios. But, restoring it to normal has had little effect on the performance of my machine.I have run and run on an almost daily basis the following: All updated daily or when available.
Microsoft security essentials
Superantispyware
Malwarebytes
CCleaner
JV16 power tools 2011
[code]....
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Dec 2, 2012
I was reading yesterday that if I want to restore a file, I need to go to the file and right click and select restore. If the file does not exist anymore then one would go to the directory where the file originally was and select restore (or something to that effect). I have two disks and I want to save some important files from one disk to the other. I have always used Windows 7 Backup but now I am not sure I am doing the right thing. What would happen if my main disk crashed and there was absolutely no hope of salvaging it? Could I still restore from the back up made by Windows 7 Backup? I won't know the file names or directory structure if one disk goes down completely.
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Sep 20, 2011
So i recently added ram to my computer, this is DDR2 RAM, so i took out 2 old sticks that were 1 gig each and put in two 2 gig sticks. Therefore all 4 of my slots are full and i have 6Gigs in total. When i tried to start up my computer i pressed F1 to save the new memory amount (This amount was indeed correct), and my computer rebooted but then stopped at a disk check. I allowed it to run the disk check for about 10-15 seconds. In this short amount of time it was displaying a bunch of corrupted files and attempting to resolve them i am guessing, but suddenly my computer restarted around 5 times in a row in 5-10 second intervals then i got the error saying: 2233 - HECI error during MEBX execution. ME BIOS Extension Module halted. Update BIOS or ME Firmware if problem persists.I have only found onereference of this on uring-MEBX-execution/td-p/4490533 which seems like it was a faulty motherboard. What i did was i took out the new sticks of RAM and put in the old sticks of RAM and tried my computer again. This time I got all the way to the disk check again and this time i skipped it. Windows started up fine but with some other issues. When i started Google Chrome, it said that my internet explorer.lnk file was corrupted. Also if i tried to reinstall internet explorer, it would fail installation near the end. (by fail i mean i would get a window saying Internet Explorer could not fully install). Next i tried Microsoft excel, and it failed saying i did not have enough memory even though my computer stated i had 6 gigs but 5.7 something usable RAM. I tried word and it instantly "Stopped Working" as windows put it. So i uninstalled microsoft office to try an reinstall it but I rebooted my computer after I uninstalled it.
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Aug 12, 2009
I have been running my machine without any problems for a couple of months, then it started to slow down - or more specifically I would initiate the move of a 10G file from one external (esatabox) to another (same box). Transfer will start at 60M/sec and run for a short time, then all disk IO will stop. Status bar is still 'pulsing' but not moving. After 10-20 minutes it will resume the move but now the transfer rate is 2M/s.
Pull up taskmgr and look at performance shows zero disk IO (it doesn't even show any disks).
Checked RAM
Created a backup image of the OS using the Windows 7 backup, created a recovery disk, booted to recovery disk and restored the image (I didn't change any of my disk settings i.e. raid to ide). Seemed to restore ok, but problem persists. Anyone have any clue??? Or could anyone point me to something in Windows 7 that may help diagnose this problem?
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Jan 27, 2013
With heavy(?) disk use, my system appears to stop disk activity. Resource Monitor shows nothing under Overview and Disk where there would be e.g. system and explore.exe listed as images before this condition.
I'm trying to copy 100-200GB from one disk to another. After some time, this condition happens but I can still to other things. The network is up, I can e.g. ping my LinkSys, ssh to work. Eventually, things will just freeze. Pulling the power cord is the only way to solve so far.
I did install new HW, a SATA controller, but can't remove it. The disk I'm copying to is 3TB WD Green. I need the new SATA controller to use > 2TB disks. I already know the old (onboard BIOS) SATA controller works, I've copied 500-1000GB overnight in the past. Right now, using smaller sized copies, things behave.
The new controler is a HighPoint Rocket 640L, basic disk step as before (i.e. no RAID). I tried manually updating to the latest Windows 7 64b drivers from HighPoint's site, but system tells me I have the latest.
I have a day or two before I can even RMA the adapter. I'd rather try a few things before ending up back where I am in a week if the next adapter has the same issie.
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Jan 24, 2012
I don't know if this is a harware issue with my SSD, disk controller (motherboard), power supply or something else, but depending on what I'm doing, the computer will operate for a few minutes then freeze and eventually reboot itself. When it reboots, I get the "Bootmgr is Missing" message until I cycle power a couple of times. I've tried booting from the Windows 7 repair disk and typing "bootrec /fixboot", but the problem eventually returns.I can't get a full image update from Acronis because it hangs in the middle of the image, even if I say to ignore bad sectors. If I run the HDTune diagnostic on the SSD, it seems to always stop after about 3 minutes and always in the same spot, at 15,432MB. Is this a problem with the SSD or the disk controller?
Configuration:
O/S: OS Microsoft Windows 7 Ultimate (6.1.7601 Service Pack 1 Build 7601)
Motherboard: Gigabyte GA-MA78LMT-S2
CPU: AMD Phenom(tm) II X4 840 Processor, 3200 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date:Award Software International, Inc. F13, 8/31/2010
SSD:Microcenter SSD G2 series 64GB ATA Device
HDD:Hitachi HDS721010CLA332 ATA Device (1TB)
RAM:8GB
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Jan 24, 2012
I don't know if this is a harware issue with my SSD, disk controller (motherboard), power supply or something else, but depending on what I'm doing, the computer will operate for a few minutes then freeze and eventually reboot itself. When it reboots, I get the "Bootmgr is Missing" message until I cycle power a couple of times. I've tried booting from the Windows 7 repair disk and typing "bootrec /fixboot", but the problem eventually returns.I can't get a full image update from Acronis because it hangs in the middle of the image, even if I say to ignore bad sectors. If I run the HDTune diagnostic on the SSD, it seems to always stop after about 3 minutes and always in the same spot, at 15,432MB. Is this a problem with the SSD or the disk controller?
Configuration:
O/S: OS Microsoft Windows 7 Ultimate (6.1.7601 Service Pack 1 Build 7601)
Motherboard: Gigabyte GA-MA78LMT-S2
CPU: AMD Phenom(tm) II X4 840 Processor, 3200 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date:Award Software International, Inc. F13, 8/31/2010
SSD:Microcenter SSD G2 series 64GB ATA Device
HDD:Hitachi HDS721010CLA332 ATA Device (1TB)
RAM:8GB
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Aug 18, 2009
I'm trying to be a good Windows 7 citizen and give the built in backup chance instead of installing Acronis or Macrium or the sort.
I'm running this on my Dell D830 laptop with a 500gb internal drive in it which only has about 130gb used. I'm trying to run the back to a 250gb internal drive in the drive bay.
It fails every time with the error that there is not enough disk space to back up.
I also tried backing this up to an external 750GB drive but I received the same error.
Any ideas?
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Mar 3, 2011
I was trying to partition my 500gb hdd in my laptop. So i could run windows xp and 7 on the machine. But before partitioning it it said i needed to run the Chkdsk utility. so i had it run on startup. Now for about the past 6-10 hours it has bean on stage 4 of 5 going from 32% to 34%. How do i stop it? I dont wont to hurt my computer. i have windows 7 home premium installed on the machine that has the problem.
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Sep 24, 2011
After my last near disaster I need to get off my butt and backup this pc. I was using Acronis but the earlier version of it was a lot easier. I don't know if I need to backup sector by sector and that's what I didn't understand.Is there something that will work the same and would work on boot up, either starting with a separate disk or with the boot up option on the backup disk?
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Mar 6, 2012
Changed a motherboard on a desktop, while in BIOS, I was not allowed to change the Service tag. The Cx's Driver & Utility Disk was unreadable by the system.know if there is a downloadable program, I can put a flash drive to make part of my tech tool bag?
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