Dxdiag Error - Click The 64 Bit Button And It Freezes And Crashes?
Dec 7, 2011
i have win 64 running on my computer.i try and run Direct x diagnostic.i click the 64 bit button and it freezes and crashes.when i try again iget
DxDiag has detected that there might have been a problem accessing Direct3D the last time this programme was used. Would you like to bypass Direct3d this time.As i am looking fir an error with direct x when running sims i want to view the 3d info
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Jun 5, 2012
I downloaded windows 8 consumure preview and I wanted to reinstall windows 7 so I get my windows 7 disk and hit reinstall. When it was about 70% done and it freezes then it crashes I turn it back on and a loop hole appears and it saids this message "the computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install windows, click ok to restart the computer, and then restart installation". I hit ok. It restarts and the same message pops up.
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May 24, 2012
Running Windows 7 HP with SP1 on an HP p6230 desktop computer with an AMD Phenom II.When I click on the Start button nothing happens. The Windows desktop is not frozen since I can activate any of the icons including those on the taskbar. It's just the Start button that will not respond
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Mar 8, 2012
The right click button on my laptop has stopped working (cannot copy, cut, paste).It is an Advent Roma 2000 with windows 7. Any ideas on how to fix?
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Sep 2, 2010
The red x icon for the close window option is cut off. Using stock skin. Probably easier to understand if you see a pic, What's caused this and how can I fix it?
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Sep 26, 2012
when ever i click the left mouse button to open any file or programs,it doesnot respond.After clicking it for 8 or nine times then it responds.others all the keys of the the keyboard and the right mouse button are working fine..please help me how to get thru this problem..in short to say left mouse click is unresponsive.have to click 8,9 times to open up something?
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May 7, 2011
I searched all over the web including this forum and nothing, sfc /scannow didn't work. There has to be some registry key that is missing or i need to modify.
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Sep 19, 2011
I have windows 7 and a dell inspiron 1545.
When using both my mouse and my touch pad the cursor does a left click without a button being pressed approximately every five seconds.
I have downloaded some drivers from dell but this did not solve the problem. The computer originally ran window's vista.
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Apr 9, 2012
If I open my computer or explorer and I right click on a drive Explore crashes instantly... i cant see anything anout the drive, properties,etc...I just had a bout with S.M.A.R.T HDD virus and feel either its still hanging around or it did something to my HDs, I have an external HD and wanted to see the properties of it,,,,space used ect, and cant?
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Aug 21, 2012
I had an F/drive failure. Got the files recovered and transfered to a backup drive, installed a new F/ drive and as I began re-installing program files, discovered I couldn't use Explorer right-click to copy data files to a different directory. I tried the NirSof shexview program to disable all context menu items, no joy, even in safe mode. I made a crashdmp file, but don't know how to open or read it. Per other threads, I've uploaded that to skydrive.
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Jan 4, 2010
if I open a folder and r/click any file (to send it to another disk), I get a message saying that Explorer has stopped working and then it is restarting. This happens every time I try this. It restarts OK every time but never tells me why it crashed.When I go to do a System restore, it cannot complete the restore as it says a file cannot be accessed and that maybe an Anti-virus is running. I have disabled A/V and Firewall, both in Norton Internet Security which I only installed yesterday. All was working OK until later today, when I noticed that Windows 7 had installed 3 critical updates and I'm thinking that one or both are the cause?These were KB973924 x 2 and KB972696.
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Apr 24, 2011
about 3 months ago I installed a software called "right click image converter" and I don't think it was removed properly, and ever since, when I right click on any folder, windows crashes and restarts itself everytime. Could anyone please tell me a good way to fix this issue without having to reformat my computer?
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Jan 24, 2011
This laptop is getting a default IP of 169.x.x.x and I am unable to access our network and/or the internet from it. When I go to check the network properties, as soon as I right click on the Network connection Explorer.exe crashes... unless I disable the network device first.I have run both Malwarebytes and SuperAntiSpyware, which found and removed some tracking cookies, but that's it. I've also run CCleaner which didn't appear to help at all.
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Dec 13, 2011
If I right-click on some items in the navigation pane, the explorer crahses and gives me "Explorer stopped working" message pop-up.
Here are the contents of the error: Problem Event Name:APPCRASH
Application Name:explorer.exe
Application Version:6.1.7601.17567
Application Timestamp:4d672ee4
[Code]....
I blieve it may be linked to the new video card that I installed. After I changed the stock video graphics card that came with this HP desktop station (Win 7 64-bit), this started happening. I changed the video card to yet another one - the problem still there..
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Dec 5, 2011
laptop freezes for 10 seconds time to time (especially streaming on Internet, scrolling with arrows, clicking the hidden items in taskbar)
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Aug 29, 2012
I've got this problem for a while now. Sometimes, out of nowhere my whole computer crashes. And sometimes it doesn't even start up. I've attached one of the latest dumps, the only crash that generated a dump because it's a freeze, not a BSOD or a crash.
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Apr 16, 2012
It just started Friday night, and I don't why it started, or I can't fix it. I tried reinstalling drivers for my keyboard, I tried disabling "Debug" in System Config, and even tried System Restore.
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Dec 9, 2011
Every now and then, my system just completely freezes, I can't anything. I can't even restart by pressing the Power button. I don't think it happens when I do a certain task, everything freezes one by one or window by window. Just as an example, first Windows Media Player will freeze then FireFox then Explorer and then the Windows Gadgets and the last to freeze is the cursor. I have no choice but to hold in the Power to hard shutdown my PC. Could this be because of my old motherboard or is it my hard drive crashing? I have 2 HDD, 250Gb each, the HDD that has windows on has about 70Gb free.
Specs:
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506) Processor: AMD Phenom(tm) II X4 840 Processor (4 CPUs), ~3.2GHz
Memory: 6144MB RAM
Graphics Card: NVIDIA GeForce GTS 450 (Dual Screen setup)
Here are the 2 HDDs I have:
Hitachi HDP725025GLA380 ATA
ST3250318AS ATA
I also have a 2TB external HDD, connected via USB.
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Oct 27, 2012
I'm working on a friend's notebook. It was brought to my attention because it was so slow they couldn't do anything with it. And it usually is THAT slow. Because there was no anti-virus program running, and because I couldn't seem to do anything with it, I re-installed the Windows 7 OS through the recovery program. It still is as slow as it was before.
Right now I have it working better only because I have disabled everything in the startup and only have microsoft services running (through msconfig).
Another problem is that it will no longer update windows. I had installed Panda Cloud Antivirus, thinking it would be best because my understanding is it is low on system resource usage. That won't run now either. I have uninstalled it, in case it's causing issues. The system has no antivirus right now.
I have tried so many things I wouldn't know where to begin to explain. The usual things are not helping. I am self taught and usually can sort things out enough to get things going again, but not with this one. There are thousands of error messages and what nots in the event log.
Computer Specs:
HP Compaq Mini CQ10-500
Intel Atom CPU
N455 @ 1.66GHz
1.67GHz
[Code].....
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Mar 11, 2012
I've recently installed a Kingston SSD and did a clean install of Windows 7 Professional 32 bit. It runs well most of the time, but once or twice a day, usually when browsing the internet using Chrome or Firefox, the mouse pointer will go to the "busy" circle, and the program will stop responding. When it does this, I can't click on any other programs on the taskbar or use ALT-TAB to switch to another program.he mouse moves, but I can't interact with anything. If I'm playing music with Spotify in the background, or video chatting on Skype, they still run in the background, the skype video for the recipient doesn't even freeze.So it seems that all the programs are running, but my user interface stops working properly.
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May 11, 2012
I can still hear the sound (I was listening to music on iTunes the first time and the second time I was watching a movie on VLC) ctrl+alt+del works, (when I choose cancel, the screen goes blank) I can log off and everything's fine when I log back in. This happened twice within past two hours... when I was listening to music and watching movie in the background... and it happened when I was typing details of a mp3 file's properties...
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Jan 3, 2012
The windows logo on the loading screen doesnt show. So the first step I tried was trying to boot into safe mode but there is problem one. I cannot boot into safe mode becasue whenever I hit F8 it does nothing and just boots into windows like normal. I know my keyboard works because if I hit F12 to list my boot device options it works. So since I could not boot into safe mode I used my win 7 dvd to try a system restore. That didnt work, neither did the repair windows startup option. After all this I took my hdd out connected it to my laptop and then ran a check disk. It didnt find a errors just missing files.
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Oct 24, 2009
every time i try to install windows 7 on my new build, i do a clean install, however it spends about a second on the copying files part, then waits a few minutes before it starts expanding files. it hangs at 0% for a few more minutes then it will start accelerating. it will crash at random points while it is "expanding files".
the crashes vary, sometimes the display will explode and look lagged out then look like small tiles, the display sometimes turns red where shadows are as well, it also likes to just freeze. it frequently likes to freeze at 76 or 46%.
i had 7 installed one time when i kept my mouse moving constantly throughout the installation, but then the freezes would happen when i would boot into normal windows, but not safe mode.
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Jul 19, 2012
But.. Its much worse. Is it anyway i can fix This problem? ... With Command Promt ... uhh Deleting from the registry ( Now I'll pay much attention) Or Anything?? Free software? For my College I did a paper... like, 6 pages... me thinking my computer is fine. Then Boom It Crashed
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Jan 28, 2013
I just bought a nvidia geforce gt 630 2gb and installed it's program... It works fine with games BUT it sometimes takes a long time to start up ,Extreamly frequent freezes and then either resumes or blue screens even when just windows is open, when i run on safe mode the pc works fine steps that i have done :
i installed a new windows
i cleaned the case with a vacume cleaner and a brush
i upgraded the driver
i made sure the pc isn't overheated
i made sure the fans work all the time
i made sure the psu is enough
notice: the pc has a higher percent of freezing while playing games
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Oct 11, 2010
how do i prevent shutdown process after click on Shutdown button!
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Apr 13, 2010
I've posted about this issue several times and still have not found a solution unfortunately. I have Windows 7 Ultimate 64-bit installed on my machine and I experience freezing and BSOD errors very frequently. The freezing occurs way more often than the BSOD does (by the way I would include a mini dump file, but there are no recent ones). The freezing is what's driving me mad as it happens all the time.
Just to rule out a few things, here is a brief list of solutions I've tried:
1. Updated all my drivers first and foremost.
2. Changed my power options from balanced to high performance.
3. Installed ALL motherboard drivers (chipsets, etc.) and flashed my BIOS to the most current update as a person on this forum told me to do so.
Also, the freezing usually seems to occur during some kind of activity involving the internet such as watching a video, playing a game, browsing a web page. It's pretty random actually, sometimes it will just freeze at the desktop. Recently it's been freezing when the computer has gone idle (when the screen goes black) after a while.
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Sep 23, 2012
I recently reinstalled my OS and installed the AMD Drivers for my 5830s(crossfired) and they seem to be causing freezes. By freeze I mean that my computer will lock up completely and I cannot move my mouse and I have to then hard restart.
I have tried several solutions, such as reinstalling windows and reinstalling the graphics drivers after removing them in safe mode with driver sweeper. I have tried old versions and the latest versions do not install. I can boot into safe mode successfully and that is how I am asking this.
My Computer specs:
AMD Phenom II X6 1050t OCed to 3.2ghz
8gb of Corsair XMS3 RAM
2 XFX Radeon HD 5830s Crossfired
850W Power Supply
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Dec 17, 2009
I think this all started after I did a RAM upgrade
It began with programs stopping (kernel32.dll, idon'tknowthenameanymore.dll)
But also games are just freezing after some time, mw2, ac, cod4. They all crash randomly.
Now sometimes the whole system freezes and I have to reset it.
Also, I get various BSOD's (ie IRQl not less or equal)
I think it has somethin to do with my memory,
I have 4 gb dual corsair 1066 kit combined with 2 gb Reaper 1066.
I am thinking of re-installing windows, because I didn't install it after the upgrade
Or do you guys think that the memory is corrupted?
Specs:
Win7 ultimate x64
MSI p45 Neo-3 FR
Core2Duo E8400
Ati HD4870
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Nov 11, 2009
I recieved my Sony Vaio Windows 7 disks today, put the first one in and it started doing some install thing for supplement disk (said 1/12) but then froze for ages, so I tried closing it. When I attempted to start the installation again, I now receive this error:"The supplement disk utility has stopped and cannot continue because the main C: drive partition information is not avaliable. Restore your computer to the original factory settings and try using the supplement disk utility again."
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May 3, 2012
I have an HP desktop x64, win 7 32 i just did a factory restore 2 day ago but, I still have 1 of the problems I had before; the mouse on my computer will freeze for like 20 sec and sometimes causing the system to crash. Yesterday, it shut down on me and a blue screen popped up it said something about the drivers or bios but, I checked the maintenance and it said everything passed (good).
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