Samsung BlackJack II Drivers Will Not Install Properly
Dec 26, 2009
Alright so, I just got a new computer yesterday and it just so happened to have Windows 7 64-Bit on it. I am a new user, that in a few days has switched from XP to 7. I own a Samsung BlackJack II, which I have done countless modifications to, and now, I cannot seem to sync it up, let alone, connect it to my computer. When I plug it in, via USB.
It worked the first time, synced it and everything with Windows Mobile Device Center, but then when I unplugged and replugged it in, driver's were corrupt(obviously), and tried uninstalling it all, and then reinstalling them all, drivers and WMDC, and I get a little notification that informs me that the drivers were unsuccessfully installed.
Which is no longer making any sense to me... At all! lol, so I was wandering could you guys help me out here? I'm new to Windows 7 and I hope that this Community, gives me a lot of insight, and information to get back on my feet.
I was originally having problems with Realtek HD Audio Manager properly operating my front panel audio jacks, so I attempted to update my audio drivers using the ones found on Realtek's website (2.70). After restarting, my computer has failed to load and locate the new drivers and in the task bar, the usual volume icon has a red and white X; mouse-overing brings up the message "No speakers or headphones are plugged in" (despite my speakers being plugged into the proper lime analog jack on my motherboard). Opening the Sound window from my control panel shows that there is only one option under playback devices: AMD HDMI Output, which it shows as not plugged in.
There is no analog speaker present, even with both "Show Disabled Devices" and "Show Disconnected Devices" checked by right clicking on the window. Within my device manager, under the 'Sound, video and game controllers' heading, there is only the AMD High Definition Audio Device. Under the 'System devices' heading, the only relevant devices are two High Definition Audio Controllers, one of which has a yellow caution symbol. Within the properties, under 'Device status', it displays "This device cannot start. (Code 10)". Both it and the working High Definition Audio Control point to the same driver, hdaudbus.sys.
In summary: - No sound out of speakers. - Sound icon in desktop taskbar says "No speakers or headphones plugged in" despite plugged in speakers - Realtek HD Audio Manager does not open on system startup - No analog sound present in Control Panel > Sound > Playback - Two High Definition Audio Controller devices present in device manager, one with an error symbol, both pointing to the same windows (not realtek) HD driver - No analog sound devices present in device manager - Possibly incomplete install of Realtek Drivers upon reinstall attempt - installed files do not load when opened. - No Rtlcpl.exe program present.
Steps already taken: - Installed most recent version of Realtek HD Audio Codec (2.70) from realtek's website - Redownload and reinstall of same drivers - Download of Realtek HD Audio Codec (2.65 I believe, I'd have to uninstall to see) - Redownload and reinstall of same drivers - Extraction of files from .zip version of 2.70 drivers, unable to point to these drivers. - Cleaning of registry (working on hunch that uninstalls of realtek drivers have lead to registry items being left that are preventing proper reinstall) - System restore to week before the problem (loads original drivers, problem is still present) - Removal of RTKVHD64.sys from c:WindowsSystem32drivers (was present after uninstall. I believe it was a remnant from the old system restored drivers, which couldn't be uninstalled due to missing registry files. File still remains outside of drivers folder as a backup) - Ensuring integrated audio is inabled within the BIOS - Update of BIOS - Update of motherboard chipset.
Relevant System Specs: OS: Microsoft Windows 7 Professional (64 Bit) Motherboard: Intel DP55WG Video Card: AMD Radeon HD 6800 Series
Hunches I have: Something to do with hdaudbus.sys - old related problems dealing with the AC'97 realtek drivers with respect to Win XP mention windows' UAA Bus Driver, which is what this is. Something in my registry is preventing me from installing Realtek properly. Maybe I need to give the full .zip a try again? Maybe I need to repeat these steps in safemode? I've been trying everything through normal installs and restarts. Try to find original driver disk from motherboard. (Having no luck with this). Last resort is reformat of C: drive.
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