PC Shutdown During Windows Update?
Jul 21, 2011
Yesterday I received a text message from my aunt stating that something is wrong with her computer.I built her computer a few months ago and everything has been going fine until now. She stated that her computer was updating and stuck at 30% "all day" so she shut it down in the middle of it. When she turned it back on she said that all of her emails from march until july are missing. I mainly think that any problem with her computer is caused by the fact that she never shuts it down. Since the day that I built it, I have always told her to shut it down when she is not using it. I asked my cousin how many times a week she shuts down her PC and he told me, if I am lucky, twice a month. From what I know, she has Windows 7 Home Edition 64bit and is using Thunderbird as an email client. She shut down her computer while windows was updating itself and is now missing important emails from March to July.After asking her to check her email providers website, she stated that none of the emails are there either.
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Apr 16, 2012
I have two windows updates that keep failing. When i go to shutdown my computer I always have an update icon attached to the shutdown key. The download is always 1of1. Then when i reboot, the update icon is still there. I'm thinking since the two updates are failing, it has something to do with the 1of1 update not downloading properly. I went to windows update to check for new updates, and the only one is the two that keep failing. My computer just blue screened on shutdown today, winch got me thinking i really need to fix this.
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Feb 16, 2012
New laptop, it was shut down or closed during the update and now is frozen on the 7 of 8 screen and just hangs there. I cannot reboot and it did not come with a recovery disk. I can't get it to come off this screen at all. I tried shutting it off but an orange light flashes and when I turn it back on it's still on that screen. Since I have no recovery cd or repair CD what do I need to do? If I have to restore I really could care less as I don't have too much on it because it's new. Maybe some photos but whatever.
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May 18, 2010
Every time I shut down, Windows Update installs the same 2 updates. It never gives an error message saying that the install failed. It just insists on doing it again. This is the update from last week, I guess. I'm afraid I'm at work and away from the affected computer. It's not critical, it's just annoying, bc shutdown now takes too long.
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Jan 25, 2012
I just got a new computer, and was on the process of transferring my files from my old computer using Windows Easy Transfer. It was taking a while so I left it on overnight. When I checked on it again, it had reboot to install windows updates. Now, I've got a folder in my Users section that apparently weights 0 bytes, but that is taking up easily 100 GB, which I also cannot access; for trying to do so leaves me with the same explorer window, and unable to return using the address bar or the back arrow. Is there anything I can do about it?
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Oct 3, 2010
I just installed a retail copy of win 7 on my laptop and have been experiencing some issues. At first everything worked fine but out of the blue my desktop/folders have not been auto-refreshing. Whenever I try to delete or create a new folder I have to manually refresh to the folder in order to view it. When shutting down my laptop it takes 5+ minutes and when my desktop is loading after booting up the laptop it takes several minutes for everything to load and for the win 7 chime.
Finally, it won't allow me to update. When I try to use the windows updater it hangs for a while on "creating restoring point" (which may be normal) but then permanently hangs on installing update 1/16 at 0%. If I try canceling the update nothing happens and even when I try to shut down the laptop it attempts to install the updates but hangs on update 1/16.
From researching these issues I've realized that the auto-refresh problem is not uncommon and has something to do with a network. This may be unrelated but these problems only started to occur when I was transferring pictures via a USB stick.
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May 19, 2012
I have a desktop pc with win 7 x64. But it won't shutdown after a window update from Microsoft. This has been going on for about a month now. I have searched everywhere I know of with no success to a null the issue. When I go to start and press shutdown it will go to the shutdown screen and the little white round circle is spinning but will just sit there for EVER! I have to hold my power button in for 5 seconds, then it will shut off. BUT then to start up it says that windows didn't shut down correctly and will do a scan check if I let it (which I have several times). I'm concerned because some caching files and some others have been corrupt until I let it run the scan check then it will be ok. I need my pc. I have tried clean boot, in safe mode, everything, still it will not shut down unless I hold the button in for 5 seconds. I have a dual boot system with win xp that I play a game on. That os will shut down correctly.
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Sep 19, 2012
I have a ASUS Laptop with Intel I3 processer and Windows 7 Home Premium. I recently had a forced shutdown during a Windows upgrade session. Ever since then the Boot and Shutdown times have increased to over 15 minutes. I have run the msconfig unticking all but the antivirus (Kaspersky) and it still takes >15 min to boot and Shutdown. Is there something I can do before I decide to reinstall Windows &. (I dont have a install disk.) The software came with the Computer and I have the OEM code (Bought at Best Buy)
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Nov 23, 2011
my laptop with window 7 OS does not shutdown when i click on shut down tab.
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Jun 6, 2011
Im having windows remote, and "shutdown" button has hibernation action, is it possible to somehow change it to real shutdown?
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Oct 11, 2010
how do i prevent shutdown process after click on Shutdown button!
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Jan 26, 2013
i am always getting force shut down message whenever i processed shut down process.
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Feb 11, 2012
Im not sure if this is in the right category, but I think it could be Windows 7 related.My Powersupply died the other day so I purchased a new one and all was fine, except when I shutdown it either freezes or carries on for what seems like forever.The only thing is that on bootup my DVD Drive and SSD have changed ports so my dvd drive is now device00 and my SSD001.
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Jan 30, 2011
I'm out of ideas. I've been running Win 7 on this machine for more than a year without issues in updating etc. Now it will not search or update/install critical items. I'm running Symantec (even tried turning the firewall off without any success). I get an error code 80072F7C. When I run hijackthis, I get an error message that my system denied write access to the Hosts file. I proceed with the scan but am unable to produce a log file. I've included a screenshot from the windows update error as well as the error I get when trying to run hijack this.
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Nov 3, 2012
The update is called:
nvidia - Graphics adapter WDDM1.1, Graphics Adapter WDDM1.2, Other hardware - NVIDIA GeForce GT 425M.
After installing it, whenever my laptop tries to use the Nvidia card, I get a blue screen and the system restarts. I looked in installed updates to uninstall it, and it is not there. I did a system restore to four days before I installed it, and I still get the same effect. Lastly, I installed some older nvidia drivers that used to work using the clean install option, and I still have this problem.
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Oct 30, 2012
A while back, after successfully downloading and installing some updates in the Windows Update, it prompted me to restart the computer to finish the update installation process. However, I continued to use the computer for quite some time before restarting it, and then when it tried to configure the updates on the start-up screen, it showed that it was not successful in doing so. In the past, I noticed that this would typically happen when I did not restart the computer immediately (or within a short time) after the updates finished and I got the prompt to restart. I would have to go to Windows Update and do it over again, and then upon immediate restart, it would always work properly. But this time, it did not, and I keep getting the 8000FFFF error message instead.
Also, now, every time I start the computer, it shows that it's "Preparing to configure Windows... Do not shut off computer" (presumably the updates that never got completely and correctly configured) in the start-up screen... gets to 35%..fails... shuts down (screen goes black)... restarts again... tries to configure again, fails again, shuts down and restarts again... tries to configure again, fails again, and finally it apparently gives up and says "reverting changes" and finally goes to the desktop.I've looked at the answers in several threads at the answers.microsoft.com forum that were started by people with similar problems, and also tried several of the Microsoft "FixIt" files on the Microsoft site, but none of them worked. I'm using Windows 7 Home Premium.
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Nov 3, 2011
How to View Windows Update History Details in Windows 7 ?
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Jun 21, 2010
How to Uninstall a Windows Update in Windows 7 ?
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Oct 25, 2012
My windows update does not like to load! It takes a very long time and sometimes causes explorer to crash! When I checked, I had 92 updates to install. When I click download and install, it would freeze and stay there for a long time. I tried to use the Fix it application, however that gets stuck on "Checking Online for Updates" as well! What should I do? I also tried to update in safe mode, but it wouldn't let me.
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Oct 12, 2011
Is this file safe to have operating on my computer???
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Apr 22, 2012
I use iTunes because I have an ipod touch, iTunes wants me to update it before i will sync my ipod touch. It won't update it tells me to download only the update threw the software, I've done a google search and no one that posted a fix had one that worked, i've have this issue before and i tried to uninstall and reinstall itune and nothing worked.
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Nov 21, 2011
I have an HP Dx7500 that run perfectly.Before making any change i made a checkpoint for future restore. Than i update my AHCI driver (Instead regular IDE) to "Intel ICH/10R SATA AHCI controller" and windows update can't run, no error.. just clicking and nothing move.I fix it for now with system restore.. but i want my hardware to be most updated.
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Oct 6, 2011
Previously i used Auslogic Boostspeed to optimize my computer. Instead it backfired and deleted my System 32. After i reinstalled my Windows normally and got my programs fixed i can't update through Windows Update. Nor can i reinstall or unistall Microsoft Word 2010. It comes up with the error code "80070643".
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Nov 9, 2011
As you can see in this picture, i can't successfully install certain KB security updates. I downloaded the "Hotfix for Windows" as you can see
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Jan 15, 2013
OK, first I have to say I am a complete piker with this stuff. If I have to do anything that requires changing the BIOS or registry or anything like that, I am gonna have to pay someone to fix this.OK, here is my problem. Windows update fails with a code 8007370B. I have Windows 7 Pro, a Dell XPS 9100 with 16GB RAM, which I added, as well as a Asus ENGTX460 Top video card. The system has worked great with this configuration for well over a year. I use MSE as security, and Zone Alarm for the firewall.I have been getting this code since October. I tried doing the windows troubleshoot and fix links, I tried Fixit, I tried System Restore, nothing worksThe system also says under last time updated "Never" and it displays no record
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Sep 27, 2009
I'm having this problem. Often, when I press the shutdown button, computer runs on. There's no signal from graphics card, because monitor goes blank. But sometimes computer does shutdown (rarely).
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Nov 18, 2009
I recently installed windows 7 64-bit ultimate using a clean install since i had windows xp. Everything installed ok. The problem I'm having is that when i shut down, it automatically restarts instead of shutting down. It runs through the BIOS and POSTS as if i restarted. There are no errors listed when it restarts. It's as if i pressed restart instead of shutdown. The only way i can turn off my computer is when i hold down my power button for 3 seconds.
Gigabyte GA-N650SLI-DS4 motherboard
intel Q6550 core2duo proc
2x500gb WD caviar black hard drives in RAID 0
XFX 8800 GTS XXX 320 mb video card
2x2gb corsair XMS2 pc6400 RAM
Linkysys Wireless G PCI Card
Soundblaster audigy2 soundcard
500W power supply
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Aug 2, 2011
I recently bought an Alienware m17x and it keeps shutting down randomly. I tried reinstalling a fresh version of windows just to be sure and reupdating all of the drivers to match my computer's needs. (via windows update and Driver Genius)It never shuts down randomly in safe mode though, so it tells me: (Correct me if I'm wrong)
1) It's not one of the absolutely critical files causing it, since the files/drivers work without shutting down in safe mode
2) It's not an overheating problem since it doesn't shut down randomly in safe mode
3) Probably not a problem with the battery, or else it would shut down in safe mode too. (Right?)
I still have a 1 year warrenty with Alienware/Dell but I'd rather not wait several weeks (send/receive, fix, send back which takes a while b/c shipping takes atleast a week each way) for them to receive it, fix it, and send it back. (I'd prefer to use that as a last resort because I use/need my computer daily)Dell does have a BIOS flasher for Alienware m17x which I have not tried yet?
System info/specs:
-- Alienware M17x R3 Laptop
-- Blu-ray Disc (BD) Combo (Reads BD and Writes to DVD/CD)
-- Dell Wireless 375 Bluetooth Module
-- Genuine Windows 7 Ultimate (Alienware Edition)
-- 12 GB DDR3 SDRAM 1333MHz (4 DIMMs)
-- Processor: Intel Core i7 2820QM 2.3GHz (3.4GHz w/Turbo Boost, 8MB Cache)
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Mar 29, 2011
Shut down unexpectedlyFiles that help describe the problem:032811-1683201.dmpsysdata.xmlWERInternalMetadata.xml
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May 6, 2011
[CODE]My computer is randomly shutting down power then restarts on it's own. I have tried to find a common function that might be causing this to happen. But have not found any. At first I thought it was th eIE since the shutdown always occurred while surfing th eInternet. But, I have had it shutdown once not being on th eInternet (maybe 99 to 98% while on the internet). The computer will run for days, weeks and even months before it shows up again. I have replaced the Power supply, the video card with one just like it, and rearranged the memory (3 x 2g) OCZ GoldI have run the memory test with Windows 7 and no problems were found. Where do I go from here? I have never seen the temparature exceed 42 C. The Vcore is 0.94, +3.3v is 3.33, +5 is 5.19, +12v is 12.25, CPU temp 33 C, and MB is 30C as I write this message
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May 31, 2011
When I click Shutdown button on start menu, Windows shutsdown but leaves the computer running. Fresh install, updates installed, chipset drivers upto date. Never experienced this with WinXP on same computer. Check all other messages about same problem but no reply witsolution was posted.
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