MP Navigator Will Not Work On New Laptop?

Nov 30, 2011

I have just changed laptop to one using Windows 7-64 bit. I have a Canon MP830 printer/scanner and have downloaded the latest MP Navigator software/drivers from the Canon website but when I run it I get a error "CODE : 2,155,0" unable to connect to scanner.

I have done all the usual things, changing USB cable, uninstalling, rebooting, reinstalling etc. but to no avail.

I have just downloaded Vuescan as a trial and it works perfectly.

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