Lost The Ability To Browse Websites?

Mar 2, 2011

I have a problem that drives me nuts: in my main account I lost the ability to browse any websites. I can successfully ping to the Default Gateway and websites but when trying to open a website I always get the "Internet Explorer cannot display the webpage" message. I also can ping the computer from the router or another computer. Also Windows Update and Microsoft Security Essentials have no problems searching or downloading updates. And in another account on the same Windows 7 installation I can browse websites without any issues. I already tried to shut down the firewall but that didn't solve the problem.

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1 T HD, W7 HP , FF 14.0.1, MSE, SAS, MWB and W-FW

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Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Pentium(R) Dual-Core CPU E5400 @ 2.70GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 4095 Mb
Graphics Card: NVIDIA GeForce 8400GS, 512 Mb
Hard Drives: C: Total - 948766 MB, Free - 881032 MB;
Motherboard: ECS, G41T-M6
Antivirus: avast! Antivirus, Updated and Enabled

Hello folks I am an 84 year old lady & am hoping 1 of you bright young things can help me get back on track.I used to be able to go to my explorer find a page copy the link & then paste it onto my dasktop if it were 1 that I would use often. I seem to have lost my ability to do this.

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All network settings are on automatic and i use Windows 7 SP1. I have a phone that alerts me to new mail and i have suscribed to this thread.

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Jul 6, 2011

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Oct 17, 2011

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[URL]

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Jun 18, 2011

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Feb 22, 2012

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Sep 23, 2010

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I don't know if this is relevant but I got Microsoft tech support to help me download the file since I was having difficulties, and he somehow managed to disable all 3rd party programs. I'm not sure if that's related to this situation, and I don't know how to enable the programs again...

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May 8, 2011

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Jan 27, 2012

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Oct 27, 2012

I have a Dell 9200 (4GB ram) just did a clean install of Windows 7 64bit.All went OK but now in a strange position it can browse internet no problem, get to any any sites but will not download anything?When I click on download .. normal download box opens but nothing in the 'download To' or' Transfer rate' fields.Eventually they time out and drop.The top bar of download window shows 0% and does not change.And nothing is ever downloaded.Tried several sites nothing will download.It has however downloaded many windows updates and installed them, so it must be able to get data OK.Only thing other than standard install is after OS loaded I moved the default user profile location (as per tech doc here)I have tried different ports on router and even swapped ports & cables of PC's that are working still dame browses happily, but no downloads.First thing I want to download is anti-virus cant even download Kaspersky file.On network & sharing it shows that connected to LAN and if I open the LA icon .. it does show as active and happily sending & receiving.

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Jun 13, 2011

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Sep 4, 2011

I am unable to browse the net. i have tried to use different browsers but the problem is same. it says unable to locate the DNS/ webpage. i tried using data card and WiFi. my internet connection is perfectly establishing but still unable to browse. Win 7 is the os i am working on.

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