Frozen After Downloading Windows 7 64-bit?
Jul 12, 2011
I just got a new desktop computer, and I downloaded windows 7 64 bit home premium. when the download completed and it restarted a screen popped up asking for country/date/time, and now the computer is frozen. Is it okay to restart right now? They said not to restart during the setup process at the very beginning, but i don't know what to do, it's been like this for 15minutes. And i believe all the setup is done, once it restarted it just went straight to asking me about the time.
oh, and also i used custom installation becauuse the express one wouldn't work, saying i couldn't switch from 32 bit to 64 bit. dunno if this is relevant, but just thought i'd say.
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Jun 4, 2011
ust upgraded from windows vista.my problem started yesterday, when windows at startup it just goes black but i can see the cursor. it freeze there for so long that i have to restart again, even in safe mode is all black with the cursor. this what i have done before that, updated some windows updates. then it begun doing the black screen
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Feb 9, 2013
I have done some looking around and have found lots of mentions of the same issue but people tend to skip through some of the in between key steps as they are working on their own computers and not trying to do this blind.
I had no idea at first what she'd done but apparently this is a common problem. Basically, if a netbook's battery goes dead while it is hibernating then it creates a problem when the user reboots. The machine gets to the windows resume loader page and then freezes there. It offers you a choice but the keyboard is unresponsive. I got her to force quit and restart but same thing.
I found that many were able to use a PS2 keyboard to work around this but my mom does not have one. She doesn't have a start up disc or anything like that.
I found this solution elsewhere but as you see, the guy skips the key steps: Hopefully your computer gives you the opportunity to visit you bios settings/ peripherals. You can usually access this at the very beginning of startup by following the prompts such as "F1, F9, DEL, TAB, "....etc. I am pretty sure that each Motherboard has a different setup. Once I found My way to the peripherals I was able to scroll down to "USB keyboard" and saw that it was disabled. I enabled it, saved those settings and continued on to the "RESUME LOADER" page that had not been responsive before and Ta-Da!!!! it worked.
So, I need the easiest, most explainable steps to follow so I can walk my mom through them. It is the f8 key you press upon startup to get to get to safemode? Or does this guy mean to actually press F1 then F9 and so on?
manually enable the keyboard on her netbook and get past this.
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May 1, 2011
my internet recently stopped working and my computer was freezing alot so a friend suggested to me it might be a virus therefore I should use system restore. I chose the restore date from about 5 days ago which was before 5 'critical updates' were installed. the computer has now been restoring for around 8 hours showing only the message " please wait while your windows files and settings are being restored. system restore is initialising..." I'm fighting the urge to turn it off and reboot
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Jun 3, 2011
I am running Windows 7 Home Premium and attempted to do a system restore. I set the restore back a few weeks ago and then it began more than two hours ago. The screen says "Please wait while your windows files and settings are being restored. System restore is restoring the registry...". I know that I probably should not attempt to reboot, but how should I handle this?
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Nov 24, 2010
The mouse/cursor suddenly STOPPED. The computer was rebooted and the same thing occurs. I plugged in a wireless mouse that has been used before, but NOTHING. The cursor/mouse will not move.
I even reinstalled windows but have hte same problem.
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Oct 24, 2009
Everytime my PC loads it gets stuck on the Windows Resume Loader page. It's gives me two options to select, "continue with system resume" or "delete restoration data and proceed to system boot menu". Problem is there is no keyboard response so I can't select either option. The keyboard is working fine as I can acess the boot menu and other options.
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Aug 31, 2012
I don't know much about computers, so when I tried installing iTunes, and the computer completely froze, I shut it off manually, and upon restart, accidentally set all of the BIOS settings for my motherboard to defaults, now when trying to boot my computer, it gets stuck at the loading windows screen, I already tried reinstalling Windows 7..
Computer:
Intel Processor Sandy Bride-E Intel Core i7-3820 3.6GHz (Quad Core)
Intel Motherboard 2011 [x-fire,SLI] ASUS P9X79 [SATA III, USB 3.0]
Quad - Channel Memory 16GB (4x4GB) DDR3 1333MHz
Primary Hard Drive 1TB 7200 RPM
Graphics Card AMD Radeon 7950 3GB (Min. 650 Watt Power Supply)
Power Supply Standard 800 Watt
Operating System Windows 7 Home Premium 64 Bit
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Sep 18, 2012
I have been using win 7 for a couple years with the same wireless mouse/keyboard combo (microsoft ntellimouse explorer 2.0). The other day the pointer mouse pointer froze in the middle of the screen. I have rebooted several times, tried a wired usb mouse (it works on other computers with win7), tried uninstalling and reinstalling the drivers and nothing has worked. The pointer is still frozen in the middle of the screen. I'd like some suggestions on how to resolve this issue.
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Jul 7, 2012
My windows 7 professional crashed recently so upgraded to windows 7 ultimate. Warcraft frozen throne used to run properly in win 7 professional but now the color of the screen in the game keeps on fluctuating from darker shade to lighter shade.
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Sep 13, 2012
So here's the thing, my computer was running completely fine albeit kind of slow until about 2 weeks ago. Everytime I log on it will go through the motions of loading and BAM! freeze, I can't do ANYTHING. . .I have run virus scan and spyware scans because it also displayed an error message before windows would even load. . .it doesn't do that now though. Norton found a Trojan Virus which as far as I know I have gotten rid of through various anti-virus maneuvers. I have also tried Norton's Bootable Recovery and that found nothing as far as a virus or anything.I booted the computer up into Safe Mode with Networking and it's working pretty much like the regular mode should except obviously it's limited and I can't get to my OneNote that I need.
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Jan 22, 2013
I have an Advent T9102 and Advent T9308, due to the Advent T9102 being really old and having a few problems and consistently crashing, I decided to take the Hard Drive out of it and make use of it in my Advent T9308 and reformat the whole machine and install Windows 7. Due to my Advent T9308 being Windows XP I first upgraded it to Windows Vista to get all the necessary Windows 7 drivers. Everything worked great once upgraded to Windows Vista. I then used my USB stick to install Windows 7.
When I restarted the Advent T9308 I booted the USB stick and it started loading the Windows files, I deleted all the partitions on the hard drives and reformatted the drives. The installation screen came up and I followed the screen prompts. When it got to the installing Windows part it shot the percentage straight up for the "Copying Windows files" which was odd, but then the "Expanding Windows files" it froze at 1%, I knew it froze because I left it for 30mins and it didn't go up a percentage. I decided to hold the power button for 5 seconds and restart the machine.
On restart the machine got stuck on the very first Advent screen, it currently has "Press DEL to run Setup, Press TAB to display BIOS POST Message", but it doesn't matter what button I press on the keyboard nothing loads up? Obviously no Windows will load up as I deleted the Windows partitions. I am just trying to get the machine to boot up the USB, or, CD so I can install Windows 7, but the machine wont get past the first screen, just before the post bios screen. The machine fans are spinning, the motherboard light is on, no beeps at start up, if you just listened to it it sounds like everything is ok, but its not getting past the Advent first screen?
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Sep 22, 2012
I contacted HP support which charged me $65 to tell me to purchase a $140 Hard Drive and $20 recovery disks. I have installed the hard drive and used the recovery disks now i get stuck at Starting Windows screen. I have let it sit for 1.5 hours just to see if it would eventually start and nothing.
The issue started with mouse touchpad stopped working and the light on the side of the laptop turned from white to a pinkish color. It is a HP Pavilion DV6 that this happened to with windows 7 64 bit.
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Jun 10, 2011
Loading up the computer and it had frozen at windows start up, so I switched off tried the starting up using safe mode, managed to get onto safe mode and then it froze, so I then tried repair my computer and it failed. So now I'm stuck.
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May 6, 2012
I have an advent laptop with windows 7. When I turn it on, it starts up as usual and then goes to the advent screen and then another screen which gives me the option to either "Launch startup repair (recommended)" or "Start windows normally". Whichever one I select, the same thing happens. It comes up with the normal login screen but not with the user picture or name, just the blue background. I have tried rebooting and waiting for over 15 minutes but it won't change from that blue screen. The mouse still works but there is nothing to click on. I have also tried pressing F8 at the advent screen but none of the safe mode options etc. work.
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Dec 1, 2011
The measurement must be between -22'' and 22". My screen is frozen, this is the only message that comes up but it won't let me format the picture..
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Dec 5, 2011
My HP laptop decided whilst on amazon to just freeze. I closed it down and restarted it and the laptop will let me move the cursor to type in my password but once its on the desktop that is where it stays. I have tried moving the battery and starting it up, also tried the fn button but nothing. I operate on windows 7.
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Aug 12, 2010
My wife is running a Toshiba T110-11U and this is now frozen at update 10 of 15 from the latest batch of patch Tuesday updates. OS is w7 64 bit home premium. Has been trying to install this update for more than 8 hours!
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Nov 26, 2012
First off: I'm running Windows 7 on a BRAND NEW Lenovo W530
The taskbar appears to be permanently frozen. (When I place the cursor over it, I get the blue circle). I cannot open anything through the taskbar. Nothing happens when I click. In addition there are two batteries displayed on the right hand side. One is blinking, and the other is blank. (I would show a screen capture but I don't know how without accessing the start menu).
I've tried restarting (several times) I've tried updating and running my norton. This doesn't work, and it shows that my computer is healthy.
I've tried running Malwarebytes Anti-Malware I've run the hardware diagnostic tests, and nothing is wrong.
Also it seems that too many processes are running for a brand new computer with very little additional software installed.
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Nov 15, 2011
I play DOTA and everything was good 2 days that is when i played it last time.So now i have this problem with the gamma setings with this game.I cant make it to be brighter.I try to change the video settings in the game but wheter i put to the brightest point or the darkest it is always returning and t is dark.If i start the game afetr 2 sec,after startting the screen blinks and it is darker,and i cant change that.Or if the game is running and i press alt+taband then return to the game 2 sec it is good and after the game is darker.I cant understand two days ago everything was fine and smooth.
I have ASUS N75SF
8 gb ram Windows 7 64 bit
Intel HD Graphic Card and
GeForce GT 555m 2gb with optimus technology.
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May 10, 2009
I have recently decided to try Windows 7 and made the necessary preparations. I am trying to build a dual boot system with the OEM 32bit Vista Home Premium and 64bit Windows 7. My machine is far above the specs and I have 3gb ram. I burned the image twice after reviewing the other posts in the forum. I burned the first on at 8x and after reviewing prev posts I burned again at 4x. Both freeze at the expanding files 0%. The first one would hang for hours until I told it to cancel. The new one hangs for a few minutes and then gives an error that there is a corrupt or missing file.I also read that this may be a result of ACHI but my bios does not allow me to disable.
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Oct 17, 2009
I've only noticed this on Windows 7, I have NO idea what's going on.
I know sometimes when your computer is badly frozen that the keyboard won't respond and the lights won't even respond when you press numlock and capslock.
Well my keyboard works just fine (I'm typing from it now) but the LIGHTS do not! The numlock light is on, the capslock and scroll lock lights are off. They won't change no matter what I do. Same with numlock. The lights stays on even when it's off.
If I press capslock I still get capslock SEE. But the lights won't change. O.o
Obviously it's not a major issue that's inhibiting my experience but it is a little confusing because I can't tell what locks are on or off.
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Oct 4, 2012
My friend has windows7 and an Acer Aspire 5742Z. The cursor has frozen, and after starting it in safe mode to system restore the cursor is still frozen so I can't system restore aaaagh!
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Feb 17, 2011
I turn on my computer and it will take me to the log in screen but the mouse is stuck in the middle of the screen and my keypad wont work. So I can't log in and get to my desktop. I've turned my computer off and retried several times. It was doing this yesterday too. I've tried restarting it in all the different types of safe modes, and still nothing.
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Oct 21, 2009
I've been having this issue since I installed Windows 7 x64 RC, basically any time I view a web video my computer is liable to freeze up completely, with the sound producing awful static, needing a hard reset.
I've tried all browsers and it makes no difference. I've tried a variety of solutions others have posted about frozen computers =I've tried reinstalling browsers and flash. I've tried updating GPU drivers, downgrading GPU drivers. I've tried the windows lan driver, I've tried my manufacturers windows 7 driver. None of it makes any difference. I can otherwise browse and download fine. I can play games fine and I ran a stress test and it found no issues with the CPU/RAM.
And the damnedest thing is, I can go to one of those flash game sites and boot up 20 games and my computer doesn't even slow down, let alone freeze. I'm at a loss here, I can't single any component out, not even flash itself.
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Aug 4, 2012
I'm not terribly familiar with troubleshooting for computers. I've used them for years but haven't had any real issues until this new laptop.I got a BSOD for the 2nd time stating Driver power state failure. I tried updating windows since I thought that was the problem but apparently not.The BSOD said to check for any improper new installations (that could be anything really since this computer is relatively new) And also to disable bios memery options such as caching and shadowing (huh?)it could be related to the antivirus avast but I don't know since it could be anything.
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Aug 25, 2012
I recently upgraded my computer ( which is working fine ) and some of my old computer parts would now belong to my brother. When assembling my brothers computer I didn't remove the cpu or RAM once. The only things that were switched from my computer to his were graphics card, PSU, HDD and CD-DVD Driver.Now when starting my brothers computer, it will recognize the cpu and the amount of ram, but after that it stops. It still is answering because if I press DEL or f11, I will acess either bios or boot menu. After that it tells me that the HDD hasn't been recognized. Another weird thing is that it only shows the bios startup screen if the CD-DVD reader is connected, otherwise the computer will start but it will remain full black screen.
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Jan 9, 2010
My network icon freezes on launch every now and then and when it does my PC is very slow it takes over 10 seconds to load a browser page, so basically the only solution is rebooting. is there any way to fix this?
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Apr 27, 2012
Frozen throne has stopped working?
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May 6, 2012
I have a windows 7 advent laptop. When I turn my laptop on, it works and comes up with the option either to "launch startup repair" or "start windows normally". Whichever one I select, the same thing happens. It goes to the blue screen as normal where I would select my user but that option doesn't come up. It's just the blue screen. I have tried rebooting it, and waiting for it to load for over 10minutes but it doesn't change from that screen. The cursor still works but no keys work on it and there is nothing to click.
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Jan 18, 2011
I have a Packard Bell Easynote TM with windows 7. The problem I have is the touchpad is completely frozen and I'm having to use a usb mouse of my pc to use the laptop, which is annoying the kids because they can no longer use the pc so I have a dilemma with kids and laptop
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