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Feb 27, 2012

I installed a new all-in-one printer (Epson Artisan 837) and it is working just fine including its faxing ability. When I look in the "Devices & Printers", I see something called "Fax" and it says "Microsoft shared fax driver". What is this and is this something I need or can it just be deleted? There is another item listed called "Microsoft XPS Document Writer". Same questions for this one??

And I am now getting a dialog box that shows up each time I boot. The header says "FAX Utility" and the text says, "There is a problem with the parameters for the database library". Is this coming from the new fax driver for the Epson (I don't think so since it is working perfectly) or from the Microsoft driver, whatever that is??

My system is Windows 7 Pro x64

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