Direct3D Could Not Be Accessed Because Your Computer Is Locked

May 9, 2011

I am using the intel i7 2600k processor with the built-in hd3000 video. I tried playing Mass Effect 2 and got an error saying Direct3D could not be accessed because youy computer is locked. I am running directx 11 according to my dxdiag run, run i believe hd3000 does not support this. Is there a way to downgrade to a lower version of directx or fix this issues another way?

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Edit: What I've done/tried:

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Reset to defaults, then set the monitor to sleep at 10 minutes
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Performance
PROCESSOR
Intel Core i7-740QM processor

OPERATING SYSTEM
Genuine Windows 7 Home Premium (64-bit)

GRAPHICS ENGINE
NVIDIA GeForce 310M

GRAPHICS MEMORY*
2270MB total: 512MB GDDR3 discrete memory + up to 1758MB shared memory w/NVIDIA TurboCache technology

Memory and Storage
MEMORY*
4GB DDR3 memory

HARD DRIVE*
640GB HDD (5400rpm)

OPTICAL DRIVE*
DVD-SuperMulti (+/-R double layer) with Labelflash drive
Audio and Video

DISPLAY SIZE
16.0" widescreen

DISPLAY TYPE*
HD TruBrite - LED Backlit display

DISPLAY RESOLUTION
Supports 720p content, 16:9 aspect ratio, 1366x768 (HD)

AUDIO
Harman/kardon - stereo speakers, Headphone jack (stereo), Microphone jack (mono), Built-in microphone

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