Computer Will Not Recognize Sansa MP3 Player
Nov 29, 2009
My new Windows 7 computer will not recognize my Sansa e280 player. The player is recognized on my old Vista machine and on my Dell XP laptop, so I know the settings on the player are correct.
Windows Media Player 12 is also installed and functions correctly. It will play MP3's, DVD's, etc.
If I go to Control Panel > System > Device Manager and look in the "Portable Players" section, I see a yellow triangle next to "MTP USB Device".
When I right click on that item I get 4 choices:
1. Update driver software
2. Disable
3. Uninstall
4. Scan for hardware changes
I chose "Update..." Then I got a choice to have Windows search for the driver or select a specified place for it to look. When I clicked on the automatic choice it searched and came back with "Driver up to date "MTP USB" Device." I then went back and did the second choice designating "C:WindowsSystem32drivers" and got exactly the same result: "Driver up to date "MTP USB" Device."
Also, every time I plug the Sansa into the USB port, Windows 7 gives a message in the tray (bottom left) indicating it is installing the drivers, but in the end it throws up and gives me a message saying that the drivers were not successfully installed.
And, Sansa is not recognized as a drive with a drive letter in Windows Explorer. How can I get Rhapsody to recognize my Sansa on this new Windows 7 machine?
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Dec 2, 2011
When I play a commercial DVD, a movie for instance, the E drive shows no disk inserted. However, a CD plays with no problem. This was not always the case, but has been since I installed Windows 7 Home Premium
I apologize now for anything lacking in description. I am a computer user is the same way I am a TV or telephone user. I have some knowledge gleaned from prior corrective efforts like this but by no means am I well versed in the technology. I can follow/have followed directions resulting in successful corrective measures taken.
I have already done the registry check for high and low filters (they aren't shown so cannot delete).
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