Computer Crashes After Installing Drivers Or Updates?
May 10, 2012
I have windows 7 installed on a PC I built a little over a year ago. I recently upgraded to the windows 8 consumer preview, but I didn't like it so I'm trying to switch back. When I install windows it works fine, I can turn my computer off and on as many times as I want and it will be fine, but if I install any video card drivers or any of the updates that windows tells me to install, the next time it boots up I either get the windows splash screen or a black screen right after it says, "starting windows", and shows the 4 orb things that spin around and turn into the windows logo. It stays on this screen for 5-10 seconds and then continues to black or the splash screen. I have tried installing only my video card driver, I have tried installing only one of the recommended updates, but no matter what I install it doesn't work the next time it boots, so I don't think it's a problem with one specific driver. However I have selected only the ones that started with: important windows update, or something like that, none of the security updates or anything and those installed successfully. I have reset my bios and changed every setting I can think of, but nothing works. I have also completely formatted and re-patitioned my hard drive. I have basically reset my computer as much as possible without building a new one. What else can I do? I need to install my video card driver at the very least or I can't play games, which is the whole reason I built a PC
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Oct 1, 2012
build a new computer and now that I've got it up and running, I'm trying to go through the long line of the windows updates. At some points, the computer will just freeze up and crash, or randomly shut off, during these updates. Not all of them, but some of them. A lot of the time it will occur while I'm doing something else, so I've tried to update some of them and not use the computer at all while it's doing them, but I've still encountered some crashes this way.I can't remember all of the updates it has crashed on, as it has crashed around 5-6 times give or take, but the latest ones it crashed on were the general/security updates for microsoft .net framework 4[CODE]
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Jan 21, 2013
my brand new Asus ultrabook was installing updates, got to 30-40% and the screen turned off. I waited for about 30-40 mins but nothing changed so i turned it off from the button. Tried holding it down several times, and turning it back on and off but nothing changed. I can hear it loads windows and i have blindly managed to type my password and i've even heard skype load so it must be working properlu besides the dark monitor.
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Apr 22, 2012
When i plug in a new usb device, windows is supposed to look for updates to install the device right ? well in my case, it doesn't and i'm not able to access the pen-drive. On the other hand, if i try toplug in an old and previously used pen drive, it works perfectly.
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May 12, 2011
Every time I turn on my pc I do have a message Do not turn of your computer Windows installing updates after a while I do have second message 0% Update completed after a while the third message appear Windows Update Failed, Reverting Files, do not turn off your computer after that I see the Welcome message then Windows starts normally. I do have Windows 7 Pro 64 bit, that happens every time I switch on my pc, my updates are:Security Update for Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package (KB2467175) [code]
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Jan 30, 2012
I installed 285.62 P08 Nvidia Driver from the Dell webpage two days ago and it was fine and everything was good after the restart from the installation. After finishing up my session, I noticed that there is a window update so I shut down and left the computer to do the updating on it's own. Today, I switched on my computer to look at my timetable for today and after that put it to sleep mode.
After "waking" it up, I was met with a BSOD after like 5 minutes of use. I then decided to system restore to before i did the updates. It still BSOD albeit it took a longer time before that happened. Right now im using Safe mode + Networking to type this message out. (The computer does not seem to BSOD in safe mode so far). I did the steps listed but I could not get the perfmon step working. "An error occurred while attempting to generate the report".
Specs:
Windows 7 64bit
OEM
About 7 months old both hardware and the OS
I triggered a BSOD in normal mode:
KERNEL_DATA_INPAGE_ERROR
STOP: 0x0000007A (0x0000000000000020, 0xFFFFFFFFC000009D, 0xFFFFFA800798E078, 0x0000000000000000)
Physical Memory Dump FAILED with status 0xC000009C
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May 16, 2012
I am building a new computer and have all the parts except for my video card (gtx 670 when it comes in stock...). Now, I have heard that I shouldn't do windows updates before installing the drivers for my video card. However, if I go ahead and set everything up except for my video card and let windows update do its thing - will there be any problems for me when I can finally buy my video card and install it?
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Apr 27, 2012
My computer was working fine until I downloaded the windows service pack 1. First it was every now & then but soon my computer was freezing up ( not responding ) and it was impossible to even complete a document. This happens in all applications. I noticed with each new window update the worse my computer got. Still under warranty I spent hours on the phone with DELL twice, finally I did a fresh re-install of windows 7 professional. After the fresh install everything was fine. UNTIL I downloaded the windows updates, it started to 'not respond' again. I uninstalled the updates. The not responding issue is gone but I am concerned about windows security updates. Do I need them? I have contacted windows about this issue many times over the past several months with no response.
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Sep 29, 2011
These are my system specs:
PSU: Arctic Cooling 550
MOBO: Asus M5A78L
VGA: Club 3D Radeon HD 6870
Fans: 2 x 120mm
CPU: Amd Phenom II X4 955BE + stock heatsink
Wifi: TP-LINK TL-WN781ND
RAM: 2x2gb DDR3 Corsair Value (DDR1333)
HDD: Samsung Spinpoint F3 1TB
Optical drive: Samsung SH-S222AB 22x DVD/CD SATA
Randomly (for example: while surfing the internet), on Windows 7, the computer crashes with a screen with blue and grey vertical stripes (or sometimes totally grey or black). Sometimes this screen "hides" a BSoD, sometimes it doesn't. The system crashes only if video drivers are installed. On Ubuntu 11.04 (64-bit) and Windows XP (32bit), even after installing the drivers, there are no crashes. From BlueScreenView, all crashes look identical.
I tried:
- 2 passes of Memtest86+: 0 issues
- Installing Windows 7 and then ONLY the video drivers: CRASH
- Installing XP 32-bit SP2 and the drivers: does not crash
- Using Ubuntu 11.04 64-bit: does not crash
- Uninstalling the drivers: does not crash
- Safe mode: does not crash (obviously)
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Sep 3, 2010
How do I installing something during the Windows Setup Menu's Installing features and Installing updates?
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Aug 24, 2012
I did search out this problem...very old posts recommended I start a new thread.For the last 2 weeks every time I shut down automatic install...installs the same 8 updates.
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Oct 28, 2011
I have tried installing on 1 stick of ram, the old HDD is unplugged, have deleted the partitions, running bios in AHCI mode using 6gb/sec cable, when I look in the drive some windows files have been copied onto the SSD and it is accessable. It is a Corsair Force series 3 120Gb.
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Oct 5, 2011
I recently decided to update my graphics drivers on my pc but its not going too well to start of here are my PC specs,
[code]...
So when I go to update my drivers to radeon website select the card series go win 7 64 and download the drivers,Before I install the drivers I go to control panel add/remove and remove the old driver software as the website instructed,after all the old stuff is removed I restart to be safe and install new driver software,no errors during the installation but as soon as its done monitor goes dark the pc fans start to work loudly,I wait a little with no success I power down the PC and turn it back on,starting PC back up everything works for about a minute until catalyst control center decides to load its self at which point blam black screen and pc shuts off at which point I have no choice to go safe mode and roll back to previous drivers,I tried doing it thru device manager internet option but it just told me im all up to date possibly because i never update my windows and updates are turned off.I know Im not update on drivers my software according to catalyst is 11.5 and missing some important drivers
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Dec 19, 2011
I have the wireless adapter working fine, well it was working fine. The strength of the connection was only 2 bars for some reason as of late. I have other computers and they're all fine. So I assume maybe I can fix it by installing the drivers for it. The moment I install it the computer stops recognizing that I even have the wireless card hooked into my mother board! Did the driver installation break it? Because even it when it was supposedly done installing it claimed that I needed to actually plug the thing in! Even though it was working fine a minute ago. I've tried running the program but it wont even acknowledge my clicking. I tried unplugging and plugging the hardware in and that didn't work, I even changed its slots. I don't know what to do short of just reloading windows on it and skipping every using the driver cd.
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Jan 21, 2013
I recently build myself a gaming computer the specs are as follows:
i5 3570k
16GB G.Skill 1600 Mhz
ASRock Extreme4
Evga 750 Watt PSU
Asus GTX 670 2GB
After I Installed all of the drivers for everything but the graphics card it was finally time for that and as soon as I downloaded the newest drivers from Nvidia and restarted my computer I immediately got into a reboot loop and any time I've tried going into safe mode to delete the drivers my computer restarts. On top of all of that there are these red vertical lines all over my monitor.
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Feb 13, 2012
Windows notifies me that there are updates available. When I select to install the updates it takes a long time and I get a message stating that windows has detected that my computer is running on battery power and to plug my computer into an outlet.I get this message even when my computer is plugged into an AC outlet at the beginnig of the update dowload attept.What could be the problem? I had to have Windows 7 reinstalled on my computer by someone at a local charitable company but I've noticed little weird things that didn't happen when I had my original version.Internet sessions closing suddenly and cursor skipping around the page eventhough I updated my touchpad drivers.
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Apr 17, 2012
I've a customer who simply cannot install all updates. In in the end, he decided to try the upgrade route in an attempt to fix the updates not installing. He got hold of an ISO (without SP1) and started the process. At about 70% completion (I believe the OS components have successfully been installed) it stops. The error message states something about lack of disk space to install the applications (????).There's plenty of disk space of coursePrevious to the upgrade try, we've run various MS FixIt tools, SFC, disk check, disabling A/V, checking for malware, etc. Commonly, upon unsuccessful updates, the error codes are either 8007371b or 80073712.
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Oct 12, 2012
I have now taken over the formatting of laptops at my work place. We buy and sell second hand laptops, so want to erase all data before we sell them. Everything is fine, but the updates take forever, and need you to be around to continually restart the computer numerous times. I downloaded WUD and downloaded every update at once, but still found that they could not all be installed at once (Unless I did something wrong), So I was wondering if there is some way you can install all the windows updates at once, as that would save me so much time, as some of the updates take forever to install, making the whole process a good 4-6 hour job sometimes.
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Jan 12, 2013
KB2724197 - a 15KB update - constantly pops up as a new update on my Windows Update, despite having been installed several times. I have had no new updates now for some weeks, only this 15kb one shows up. I have downloaded the standalone version and used that, and tried to install it without my AV software running, but it still persists. It does not show up in the list of installed updates in Programs & Features.
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Dec 9, 2012
I keep setting Windows to 'Check for updates but let me choose ...' but it keeps changing back to 'Install updates automatically'. Usually I notice this as the updates install or I see the messages that the updates were installed.
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Jul 26, 2012
I purchased a larger drive (Western Digital) and I have installed Windows 7 onto it. So I'm trying to use my same license key on the new drive as my other drive and I think it won't let me do this. My old smaller drive has the message "Windows 7 Build 7600 This copy of windows in not genuine". When I attempt to boot into the new drive, windows start up repair starts and attempts to repair the thing and it can't fix it. After the initial installation of windows I was able to get into the new drive. But as soon as I booted after installing firefox and chrome and the IE9, it installed updates which caused it to crash. What am I supposed to do? I want to be able to boot into either drive, obviously I bought a larger drive because I'm running out of space on the old drive..
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Sep 14, 2012
I'm rebuilding my desktop PC with a fresh installation of Windows 7 x64.Upon first boot after installation, 3 updates automatically installed. After a reboot, I was informed that over 100 additional recommended updates (and quite a few optional updates) were ready to be installed.I chose to install all of the recommended and optional updates (except for the 39 international updates).During the Windows Update installation process, a Microsoft Mouse and Keyboard Center installation window appeared. When the progress bar got to about 75%, however, the following error dialog appeared underneath: Microsoft Visual C++ Runtime LibraryThis application has requested the Runtime to terminate in an unusual way Presumably, the installation of the Microsoft Mouse and Keyboard Center (and perhaps other items) failed to install; upon pressing the OK button, I was informed that 51 updates succeeded and 75 failed. Codes 800706BE 800706BA were mentioned.Upon reboot, another batch of updates (75?) installed; then the PC rebooted twice.At this point, Windows 7 appears to be completely installed and up to date. There are no new items in Windows Updates. However, the Microsoft Mouse and Keyboard Center is nowhere to be found; I was able to download the installer and successfully install the product.
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May 27, 2012
Windows Update seems to be stuck in and endless cycle of applying the same 5 important updates over and over again. Probably been happening for about 3 months now, and despite going through the install process and following all the instructions to the letter, every time I start up, the same updates are available for download again. Here is a screenshot of Windows Update showing the updates in question
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Jun 8, 2009
I was running both x64 & x86 version of Windows 7 RC1 build 7100 quite well till now.
I downloaded the images from MS.
Today suddenly my x64 gave the BSOD..
At the end of BSOD some ACPI error is mentioned
I downloaded the new updates & system was installing them when BSOD occured...
The strange thing is that I tried to repair thru every possible means from safe mode to EMS & by starting from the DVD but it failed.(Every try ends at BSOD)
Now the problem is When I try to boot from the x64 DVD(from which I installed) after "Loading files" the BSOD comes when screen says Windows Starting. Even before the glowing animation!
I disconnected my all HDD drives but still no success.
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Jul 30, 2009
I have managed to achieve the BSOD quite a lot, and have tried re-installing Windows 7 x64 on my computer three times today.
I have received the BSOD:
after trying to reformat my F: drive.
Uninstalling my Nividia drivers for a new one
After using Firefox for a while it just won't open and BSOD follows shortly after
I believe after installing Windows Live applications it startes to give me BSOD
After the first BSOD I start to get the error message:
Check filesums or somehting about the computed sums is not correct.
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Jan 15, 2013
Windows tells me not to unplug or power off machine. But I think I have no internet connection, so how can Windows install 9 updates?
In "Wireless Network Connection Status" I saw:
IPV4 Connectivity No Network Access
IPV6 Connectivity No Network Access
Media (something) Disabled
I cannot connect to my wireless network. Other computers on the home wireless network work fine. This makes me suspect a failed wireless adapter card in my PC. I did not check Device Manager for a bad adapter before I ordered "Shutdown".
Can I power off the PC anyway? Will something bad happen if I do? If I shutdown and power back up, what can I do to fix the "No Network Access" problems and go on line? Troubleshoot adapter through Device Manager? Any other ideas or precautions?
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Dec 15, 2011
Last night I received a message that Windows needed to download updates. There were seven of them, so I clicked on install. After downloading it said it had to restart to complete the installation. I then got the screen saying "Configuring Windows. Do Not Turn Off Your Computer." The little circle kept spinning for about a half hour. I saw that the HD light didn't come on at all, so I assumed it had locked up. I had to press and hold the power button to get it to reboot, and after telling me Windows did not shut down normally, it started up and appeared to complete the update installation.I checked the Update History and most of the updates said "Successful" but a few said "Pending". I have had this lockup happen before, but usually it installs with no problem. What can I do? What does Pending mean? I have Win 7 - 64 bt - Service Pack 1.
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Dec 30, 2011
I deleted my public folders a few days ago and now I can't do any updates!Windows Live stopped working as did Evernote.I don't want the Public folders and was hoping there is a way to solve this.
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Jul 1, 2012
I have a dual hard drive system. When I attempt install windows 7 from the disk, I can do it and then install some programs, but windows ask to install important updates. Once it does this it always crashes and I can't boot into windows anymore. The repair windows 7 install does NOT work. Neither does the restore to a previous time work. Does this indicate that the hard disk is defective? I have used the western digital tool and it tested fine.
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Jun 19, 2011
I'm running Windows XP 7 on a HP EliteBook 8440p laptopI installed three updates, including the latest Windows 7 Service Pack and now my computer will not start up again. The Startup Repair tool is detecting no errors. The system restore tool warns me that my diagnostic power is low and a restore can not be reversed. I ran a chk dsk and no errors were found and fixed there either.
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Jan 26, 2012
So first I get this message when I mouse over the speaker icon(notice the red "x" on the icon).When I click the icon, Windows does a diagnostic and then this shows up.This is whats listed in my playback devices and this is with "Show disabled devices" enabled. Everything is enabled,Here is a picture of what my device manager looks like.
I've tried installing drivers for my sound card and my chipset, I tried restarting my computer, updated from my device manager, uninstalled drivers, reinstalled, etc. I've been searching online for a bit and nothing I found worked so I figured I'd give this a shot. I tried uninstalling the service pack update but that didn't work.
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Ultimate, 32 bit
Processor: Intel(R) Core(TM)2 Quad CPU Q9300 @ 2.50GHz, x64 Family 6 Model 23 Stepping 7
Processor Count: 4
RAM: 3198 Mb
Graphics Card: NVIDIA GeForce GTX 460, 1024 Mb
Hard Drives: C: Total - 953766 MB, Free - 300816 MB;
Motherboard: Gateway, G33M05G1
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