Cannot Logon To Account

Jun 12, 2012

I'm posting this for a friend who has some issues with a corporate laptop. They have everything installed as "username" and all their files on their desktop or in their documents folder. For some reason now, when they logon it says: "Windows is preparing your desktop" and then it logs in and has some notification about using the default account. All the folders are empty, the desktop is empty and the wallpaper is just black. If you navigate to 'C:Users"username"' you can see that everything is still there and it seems that it has created a folder called "temp.domainname" and is using that. Any help on reverting back to "username" and not "temp"?

P.S. The OS is Windows 7 Enterprise 32-bit

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