Cannot Find Optical Drive - Configuration Info In Registry Incomplete Or Damaged

Feb 21, 2012

I don't see my optical drive on my computer window box. I uninstalled the driver for my optical drive and reinstalled it (HL-DT-ST DVDRAM GSA-T50F). I still do not see the optical drive listed. In the device status window, under the general tab of the device manager window, is shown this message:

"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"

When I uninstall and allowed the computer to find the driver online, the same failure is shown. The computer window box still doesn't show my optical drive.

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