Black Screen When Prompted
Jan 1, 2010
So when I am prompted by UAC, the screen goes black for about 2 or 3 seconds, then the prompt screen with the dimmed background comes up. On my other computer with Windows 7 I don't have this issue. The computer there immediatley gives the prompt screen along with a dimmed background (making UAC non-annoying).
I booted into safe mode and the problem was gone, however upon doing a clean reboot (turning off everything in msconfig except windows services) the problem remained.
Any ideas?
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Feb 20, 2012
I have a user who goes to a public HTTPS site to download an excel file and she is being prompted for Windows Security credential. She types in her username and password and hits okay, but it prompts for it again and does it for total of three times before letting her open the file.
1. I entered her username and password in Windows credential manager and it is autofilled when it prompts so she has to just click okay three times before she is able to access the file.
2. All she has to do is hit "Cancel" once and it will still give her the option to Save or Open the file.why it is prompting her for credential and I had her use another box which worked correctly without any credential prompts.This is not a Sharepoint site. It doesn't seem to prompt for login if its none office files.
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May 12, 2012
My wife did something on her PC (she doesn't know exactly for sure what & can't explain it completely me), and now she can't boot up her PC. She says it had something to do with changing the security settings for a program she uses a lot so it wouldn't keep asking her if she wanted to launch it, and that's when it told her to restart the PC, then it wouldn't boot up anymore.When you reboot, the screen eventually goes to a black screen saying "Windows failed to start. A software or hardware error may be the cause" or something to that effect. It offers me the option to "Launch Startup Repair" or "Start Windows Normally".If I Launch Startup Repair, nothing much happens --- it says it's adding files, then it looks like Windows is about to boot up, then it goes to a black screen for a long time & nothing happens.
If I choose Start Windows Normally, it simply reboots & eventually brings me back to the same screen again.I've tried using rebooting and selecting ESC to get to the boot menu, then installing the Win 7 installation disc & selecting the DVD drive, then I select thelanguage, then I click Repair, but it sits there forever with nothing happening.I also tried an outside boot disc I found on the web & it doesn't launch.
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Dec 15, 2011
i have a Dell Vostro 1520 and im running Windows 7 with a 32bit. It is only 2 years only. It started about a month ago. I was on my laptop viewing and deleting some unwanted photos i had. A few minutes later i realized that i deleted a photo that i wanted. So i went to the recycling bin and restored that photo. When i went back to my photos and went into the album, it said something like i do no have permission to access this folder. Please press continue to get full permission. I clicked continue and i got the access i should have. Now i tried many more random folders and the same thing happened. Also when i came out of the folders, the folders had a big pad lock sign on the front of it. After that i shut down the laptop and went to turn it back on. The laptop will power on like normal. I can press f12 for the boot options. which i have already tried many times. I also tried it in safe mode and what-not, but still nothing. I can hear the fan and stuff spinning up like normal. I have also put and CD into the CD ROM and that spins up fine. So after the Dell logo on the screen, it goes black and stays that way with the cursor. You can move the cursor around no problem. I should also add that the battery light is and has been flashing for a good wile. Its flashing orange and blue. I'm wondering if this has anything to do with the battery. Because my laptop will not charge with the AC adapter in it for many months now. It will only stay powered on with the AC adapter plugged in. One more thing. The LED lights over the buttons. None of the are flashing, besides one, on the far left. And i cant find out anywhere what this LED light stands for.
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Sep 2, 2012
My son has a Toshiba Satelite P205 that he just upgraded from Windows XP Home Premium to Windows 7 32-bit. After the upgrade completed the computer booted fine. The within 20 minutes he got the BSOD and the system rebooted. Now he can't get Windows to fully start. We've tried all of the options from F8 with no success. We have the Toshiba System Recovery Disk but it won't launch. (The Boot sequence has been changed to boot from CD/DVD and then the Hard Drive.)The Memory Diagnostic from the Windows 7 disk ran fine with no errors. I'm thinking I might need to re-format/wipe the drive to start fresh but don't know where to obtain a boot CD(no floppy drive on this laptop). Does anyone recommend a software that I can purchase to clear everything without destroying the CD/DVD accessibility so I can then use the System Recovery Disk to put it back to the original factory Settings?
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Mar 26, 2011
My computer has a problem with crashing while playing a video in full screen. When it crashes the screen turns black while the speakers give out a buzzing noise. Everything is unresposive the only solution is to turn it off with the power button. It happens in any full screen video online or offline and even visualizations from windows media player and iTunes, but only in full screen. I don't think it's overheating either because sometimes it takes 30 mins to crash and other times it will crash immediately when put in full screen. *I've tried setting it back to factory settings thus reinstalling windows. *All the directx features are working with no reported problem there.* I don't think it's a memory issue in the computer, as my specs are:
Windows 7 64-bit
Processor: intel core i5 3.20 GHz
Ram: 8 GB
Graphics card: NVIDIA GeForce GT 220
Graphics card memory: 0.5 GB
Any other ideas?
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Nov 12, 2011
I have an Acer aspire 5732Z. I turn my laptop on and it shows the starting windows screen then just goes to a black screen with a cursor. I tried to do systems restore but it said that I did not have a system restore point. I cannot start in any safe mode. I have all my pictures, uni work etc., and I am terrified I've lost it all. I've only had the laptop a year.
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Dec 5, 2011
I'm using I have a DELL4500S desktop, on startup it will not go to the login screen, the screen is just black with the cursor showing. I've tried restarting the computer, unplugging everything and restarting it. Nothing is working. When it first starts a pop up shows and says "This Application has failed to start because SAMLIB.dll was not found. Re-installing the application may fix the problem."I'm not sure what it's talking about and what to re install and I can't reinstall whatever it is because I can't get to the start menu.
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Sep 9, 2010
I just upgraded to Windows 7 on my Toshiba Satellite Special Edition laptop that came with Vista 64bit and the other night i downloaded iTunes 10 and told me to restart my machine so I clicked ok and then my laptop shut off and when it came back on the Toshiba screen came up as usual but seemed to stay on longer than normal then it goes to a black screen with a underscore that blinks for a few moments then becomes solid. Ive tried to use the "F" keys to get different boot options because i have the windows 7 ISO disc and a ubuntu disc that I could use but whatever i try my laptop wont process it just does the same thing over and over again and bever proceeds to the actually boot up windows.
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Mar 18, 2011
I have a Toshiba laptop running windows 7. It has been running like a well oiled machine since the day I got it.I turned it off to watch TV, then when I turned it back on, the screen shows the Toshiba screen for about 1/4th of a second and then goes black.If I hit F8, F10, or F12 nothing shows up.
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May 25, 2011
I have recently bought a computer and I have found that when I turn it on it runs normally until after the "Resuming Windows" screen, where everything turns off and the screen goes black. It had been running well for the last few days, so this came out of nowhere.I have searched this problem and I come up with a bunch of different solutions but no one agrees. The most common reason (apparently) is my version of Windows 7 Home Premium (x64) and I need to install something or other. But I can't even get to the desktop, and no one really explains it simply. [code]
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Mar 18, 2012
While attempting to restore a previous backup of my system (with Norton Ghost 15), I got an error, and the system rebooted. Upon reboot, I get the black screen of death with just the cursor instead of the usual login screen. I have tried the following thus far: These all give me the black screen of death with movable cursor:boot in safe mode boot in safe mode with networking boot in safe mode with command prompt last known good configuration I did an initial system startup repair which went through and said it repaired it, rebooted, but no change. I did a pre-boot diagnostic test - nothing memory test - nothing tried restoring from restore point, but it says I don't have any (LIES! BLASPHEMY!) tried restoring from restore point on external disk - seemed okay, then failed. chkdsk - found some stuff, fixed it, no change. tried ctrl+alt+del on black screen of death - nothing
Now, I know that the hard drive itself is alright, that is, the information is still all there still. While I can't give you exact specs, I can tell you that I am on a Dell Studio XPS running Windows 7 home premium 64 bit. I'm at a loss as to what else to do. Despite being a black screen, with just a movable cursor, the system still appears to be running, as every few minutes, it will show the "thinking" cursor, where it shows the little circle next to the arrow.
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Mar 24, 2012
Recently, my computer starts up windows and after the loading screen it just sits at a black screen forever with a cursor and it doesn't even make it to the log in screen. I have tried safe mode with the same results. What I've Done So FarTried to Repair Startup with Windows DVD Tried to use sfc /scannow at boot (Says pending changes and needs to restart) Tried logging into my Ubuntu partition and virus scanning (None found) Tried copying Reg Files from Regback into config while I was in Linux Tried to Repair Install (But I can't log into Windows ) Tried to bootrec /fixmbr /fixbot /RebuildBcd (Which destroyed my dual boot linux grub, but I was desperate. And still nothing) Interestingly though, after I do /RebuildBcd command it says something like "Found Windows Installations: 0" Tried to System Restore (Gave me an Error, wouldn't you know) At this point I'm not to confident that this can be fixed. If anyone has any ideas I'm willing to try. Or if you have any snazzy suggestions on how I could fix it using another computer, I have a different Windows Pro x64 computer that I can put the HD in if there's someway I can save my data/fix it/repair install from there. I just don't know how.
Edit: I finished the chkdsk and there were no bad sectors, though it did give me a message "Failed to transfer logged messages to the event log with status 50."I did a Windows Defender Offline scan with no viruses and I'm currently scanning with Kaspersky Rescue disk. I don't believe it is a virus, I think it's a corruptregistry at this point. I had just cleaned my registry with CCleaner before the shutdown that led to this >.<
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Nov 16, 2009
i recently just installed a clean install of windows 7(instead of a upgrade from my vista.i got the free upgrade),now everything works fine expect when after the windows 7 splash occurs there is about a 10 second delay were the screen is just black with a cursor.
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Aug 8, 2011
i have an HP Pavillion dv7 with windows7. It is less then 3 months old. Problem- Yesterday the screen went black while i was watching a video, but the sound kept going. so i restarted the computer, and the screen works until you get to the login screen it goes black again. SO i called customer service at hp, and we worked on it for an hour.THe one thing that seems to work is when i go to the device manager, uninstall the display adapters, and restsart in normal mode, then i go and reinstall the ATI device thing in the recovery manager, but everytime after i reinstall the ATI display device thing, it ends up going black a little while later again. lol
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Apr 11, 2012
yesterday when i was making log out from my computer, there is no log out screen!! just black screen and mouse cursor, and when i did restart again , no logon screen appears or no any thing in screen , just black screen and mouse cursor too.I was tried every thing and no difference :safe modestartup repairrestore to some point (i dont have a point)upgrade windows or reinstall iti think the things maybe was made this poblem are :i was edited userinit.exe value from registry by deleting the comma from the end of its value. i used Windows 7 manager to make some clean and fixes some things on computer.
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Nov 6, 2012
I'm running Windows 7 Home Premium.As I brought my computer out of sleep mode the computer had crashed with the screen showing vertical, multicolored lines that vaguely resembled gray.I had to hard restart my computer and after the splash screen, the login screen with all the users never appears, nor does my cursor.Nothing is on my screen except a faint glow indicating that it's active.
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Dec 8, 2012
Whenever the Windows loadscreen passes the screen goes black and I can move a cursor around the screen. I have had this happen before and fixed it with bootrec.exe but I can't seem to get that to work this time. Safe mode has the exact same black screen problem.I have done chkdsk and sfc scannow - Didn't fix it.When I boot into Kaspersky Rescue from a USB drive it mentions that I need to shut down windows properly before continuing. I would like to do this but I can't.I have tried changing the active partition on information in some of these other threads - It didn't seem to work.All disks are healthy according to the DISKPART and Partition Wizard. I have done the HP hardware diagnostic scans and everything comes up fine.
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Dec 22, 2012
Just purchased 2 new (refurb) PC's for my wife and I. It's all I could find with Windows 7 still available. They are both HP Pavilion p7-1233w 64 bit Desktops running Win 7 Home Premium SP1.During Windows setup of PC #1, it asked for a restart. When the PC powered back up, it had a black screen from the start (before the Post screen). I power cycled it several times with no luck. Even switched monitors and video cables. The next morning it started normally with perfect video.I assumed the Refurb PC had a problem and set it aside for return.Been setting up PC #2 for a few days now with lots of restarts. All was well, until I did a restart just now. There was the identical problem. Power cycled the unit twice, and still had the black screen.Then I unplugged the PC, and pressed the power button to discharge the capacitors (fans ran for a few seconds). When I returned power and started the PC again, it functioned normally. I've done 10 quick restarts since to try and replicate the problem, but it only happened that once.
I love these PC's, and I love Win 7, so I hate to give them up. But I don't want the video freezing up on me every time I do a restart. I assume now, that PC #1 is not necessarily defective.Since this is occurring before the post screen, I wasn't sure if it could be windows related.
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Jul 13, 2011
advent roma 3000 is not starting, when I turn it on, only black screen and the sound of movement, which comes on and off.
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Oct 4, 2012
I got a bad virus on my computer about a week ago. I decided to use my windows 7 installation disc to reformat my disk drives and reinstall windows 7. The installation goes smoothly and I am able to login to windows. But after I install drivers and updates, then restart the computer, I get the "starting windows" screen with the swirling logo. I can hear the chimes that sound when I get to the login screen, but the screen is black. I can make the cursor appear by moving the mouse, but I cant do anything else. I never created a system restore disc, so I dont have that to help me.I have done some tinkering and will tell you what did not work so far.First, like I said, I used the windows 7 install disc to reformat my disk drives. Then, I reinstalled windows. I installed the updates for my graphics card and motherboard. When I restarted, I got the black screen. I restarted the computer and used F8 to do a system repair. This detects no problems. I tried to use the "startup repair" on the windows installation disc. This does not recognize a problem. I have tried it several times. Same result. Next, I tried to use the repair options on the windows install disc. I went to command prompt and typed in: bootrec.exe /fixmbr, bootrec.exe /fixboot, and bootrec.exe /RebuildBcd. (An interesing note: When I used the RebuildBcd command, it said that it detected 0 windows installations.) After the first time I did that, I tried the startup repair and got my first and only error message: "Startup repair cannot repair this computer automaticaly". I checked the details and it said "Problem event name: StartupRepairOffline". If you need the rest of the details, I can provide them. But I tried the repair again, and there was apparently no problem. Yet, still got the black screen.I then reformatted again, deleted both drives, and made new ones. I tried to install windows again, and I can get to my desktop.(One thing I noticed is that before I install updates, the computer is saying that my monitor is a "Generic PnP monitor on standard VGA graphics adapter". I dont know much about computers so this may be normal before installing the graphics card updates.)This time, I was connected to the internet and tried to install the system updates first. After all 120+ updates installed, I restarted and got the black screen again.I decided to use the install disc again to reformat, delete, and recreate the hard drives. This time I tried to install windows on the second hard drive (Disk 1) Again, the install went smoothly. I started installing the graphics card and motherboard drivers, but this time it told me that my disk drive D needed to be formatted before use. I reformatted it (this took MUCH longer than the format option on the install disc), installed the drivers, and restarted. I still cant get into the login screen. Finally, I used the install disc to reformat, delete, and recreate the disk drives. This time I installed windows on the first hard drive (drive 0) again and got to the desktop. Now I tried to install the motherboard drivers first, then restart. I did this and was able to restart and get back to the desktop. Next, I installed the graphics card dirvers, and then restarted. Black screen again.
Here are my computer specs:
Windows 7 64bit OEM
EVGA P55 FTW motherboard
EVGA GTX570 graphics card
Intel i5-760 processor
Intel patriot 8gb ram
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Apr 8, 2010
his problem started with XP and I decided to upgrade to win 7 pro.
My PC has a black screen on wake up more times than not. Wake up is set for a login screen normally. My settings are screen saver after 10 mins then send screen to sleep in 20 mins, no hibernation mode, rest machine remains alive, runs 24/7 normally.
I have swapped the power supply and graphics card with ones that work in the same model PC and no joy.
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Feb 10, 2013
Computer will turn on and go through the motions of start up, but when the log in screen should come up it black screens on me. It doesn't shut off though...? Just goes black. So beyond that I can't even get in to tell you what is wrong and I can't get the pop up back that said what the problem was.
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Jun 2, 2012
i have a windows 7x64.Yesterday while watching videos my screen started jumping and crashed to a blue screen with(QPR is not less or equal i think) and after that i restarted and it came with other errors.Now when i switch on the laptop it only shows black screen with no option to do anything.
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Aug 10, 2009
does this happen to anybody else?
i've just installed COD4 on windows 7 x64 and when i try to play it. the screen just goes black. and nothing responds at all. so i have to press the reset button on my comp.
why is this happening?
e8400 3 ghz cpu
6 gigs RAM
evga 8800gt
onboard audio...
eh, so i thought the onboard audio was the problem because reading around, some people say realtek drivers mess up cod4 for whatever reason.. but i uninstalled my audio drivers, and disabled onboard audio from bios, and game still doesnt run.
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Sep 5, 2012
I fire up the laptop, it all works. It all goes fine until I log on, after logging on it takes a good 2 minutes for the screen and desktop and task bar to actually show up. There is a cursor there and everything, it just takes some time to appear.
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Jan 1, 2010
UAC prompt for example, though not always, when a prompt comes the screen will go black, like it's turned off, for a second and then display the dimmed desktop with the prompt again. Same thing with logging off or switching users, the screen goes black and then "turns on" again to show the login screen again.
The UAC "problem" doesn't always happen, but the logging off/switching users have always been like that.
So am wondering if it's possible to "fix" this? It isn't really a problem since it's happening so fast, but it would be nice to get rid of that 1 second of darkness.
Edit: The graphic card is a ATI 5870, my guess is the drivers from ATI, maybe some sort of power saver feature or something?
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Jan 19, 2012
My screen occasionally and unpredictably goes black for about 1 second, and then returns to normal. Just all black, no cursor. I don't think I've changed any settings or installed updates or new software to cause this problem. My power saving settings include never turning off the display and never putting the computer to sleep. I don't think it's the screen saver coming on, either. nVidia driver is up to date, as is Windows.
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Sep 17, 2009
it's a normal tv output failure, but i'm not sure it's nvidia or windows fault. (W7x64, 9800gt, standard vga out&input into a normal 100hz tv). While bios loading everything works perfectly. but in windows i can't get but black screen on tv.
i can't setup the tv options, because there's nothing like that. it displays a secound monitor, but not as a tv. i can't set a lower resolution & hz to tv, because it won't display the created one's (like 640@50 or 100 hz) amongst the choosable resolutions. only the defaults appear there.
for xp and an older nvidia there was a solution - 'downgrade' the driver. there was a registry file, which gave back an older nvidia control panel, and i could set up everything perfectly. but now i have no clue.
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Dec 18, 2009
I was trying to do clean install windows 7 with an upgrade dvd from dell.
I have Vista Home Premium 64-bit and I'm trying to upgrade to Windows 7 Home Premium 64-bit. I've never done anything like this before so I used the tutorials on this very helpful site. When I get to step #8 on the tutorial, I saw that I had 3 partitions: OEM reserved, recovery, and system. I deleted the recovery partition and then formated the system one.
I clicked next and it did its thing. Then it restarted. I didn't see the screen from step #10, however. I saw a screen that said "setup updating registery settings" and "setup is starting." Then it went back to the #9 screen. It said it was "completing installation" and the green bar was under the word "during", from the sentence above. Then I got a black screen for 2 minutes, the computer resarted and I got another black screen after "the press any key." This one was on for 25 minutes. I got fed up and just restarted. Now I'm back on the #8 screen. I do not know what to do.
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Jul 18, 2009
i install Windows 7, all work´s perfect. I have problem with a my TV TUNER avermedia m15c pci analog.i have avertv 6 and avermedia center installed and i have windows media center tried. none works, i hear the sounds but no picture.only black. driver version aver media M15C PCI analod is 3.5.0.69.
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