BSOD SYSTEM_SERVICE_EXCEPTION (3b)?
Jul 21, 2012
I've been experiencing regular BSODs now for about 3 months and it is getting worse. Sequence is getting pretty routine. Upon 'cold' boot, system boots fine and I log into Windows and start working. Within about 5-10 minutes, screen freezes with blurred color bars. Upon power off/on, system emits 3 beeps and freezes with black screen. Upon next power off/on, I usually get the prompt to boot in safe mode/etc. Usually after anywhere from 5-8 reboots, the system remains stable unless I leave it in hiberation for extended period of time, in which case it can freeze again.Sometimes, like today, I get BSOD msgs, which I have attached. I've done all sorts of virus scans to no avail
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Aug 15, 2011
I get this BSOD when computer is idle.cpu: intel i7 860mb: asus p7p55d evomemory: 4 gigabytes g.skill f3-10666cl9d-4gbrlos: windows 7 64 bit home premium Seven Forums.zip
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Nov 15, 2012
I often get a BSOD of [system_service_exception] 0x0000003B .I use HD 6870 before have a same BSOD.I though it was video card hardware or ATI driver issue. ( I did use DriverSweeper to uninstall the driver and update a new ATI driver still no luck.) So I took the vidoe card out and replace a NVIDIA video card. A few days after, the same Blue screen appear...PS: I still have a ATI driver on my computer but not the new version,because my motherboard chipset need ATI diver to work.(such AMD USB ,RAIDXpert and Promise SATA RAID ) .The driver I installed is form Biostar webside.If I uninstall it, It would case unable to boot , lose all USB port or something.
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Dec 14, 2011
I am getting the BSOD S_S_E and I'm not sure why. From what I've read it seems to usually be a memory issue or a VGA driver. I have ran the Mem Diag with zero results and ensured that my video crad driver was up to date. I could not get perfmon / report to run. "The parameter is incorrect." is the error I get.
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Dec 23, 2011
I've been BSODing for about 2 month now. It happens at least once a day. Here is a log of the errors: [URL]
My system specs are:
Windows 7 Pro x64 Full
Age of system hardware: ~5 months
Age of Windows Installation: ~1 year
I have run memtest and it passed 7 times straight In addition I have followed the BSOD posting instructions and attached the zipped file.
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Dec 7, 2009
Just upgraded an HP Laptop using HP Windows 7 kit. Everything went smoothly with no errors. However, as soon as logged in and got past the welcome screen, received the blue screen with System_Service_Exception.
Tried everything from Advanced Boot Options including various Safe Modes and Repair Your Computer but none has helped- getting the same blue screen with System_Service_Exception. The furtherst I got was to the desktop for 2 minutes before the same thing happened. I am attaching the latest dmp files for your consideration. I can't afford to do a clean install.
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Oct 17, 2012
My PC has been stable since I built it 3 months ago. However recently I have been getting BSODs that only identify the kernel as the application that caused the issue. They state SYSTEM SERVICE EXCEPTION and 0X00000003B as further information. After some searching I realized these are too general to pin down the issue without some experts looking at the minidump files.The only thing I can think of that's different now than before is that before I didn't have Win 7 SP 1 (I had one of those borked installations, had to do the full repair install and now I have windows 7 sp1 installed)
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Feb 25, 2012
I have been playing runescape for sometime now, and i bought a new computer recently which gives me a BSOD when im playing(of course i should note that it gives it after like a hour and a half of playing...)I should also note that this happens only when i play this specific game, due to the fact that im not turning the computer off when im going to sleep so i can say if it restarts the computer after a BSOD or not.My computer specs:
Pentium(R) Dual-Core CPU E5800 3.20GHZ
Kingston 2x2GB(4 total) 1300MHZ RAM
Windows 7 Ultimate x64
Asus P5G41T-M LX
Nvidia 430GT 1GB GDDR3
HDD 3.5 Hitachi SATA2 500GB 16MB 7200RPM
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Mar 2, 2010
Today i experienced something very new.
As i was closing my counterstrike(after 1-2 hours play) - i got a BSOD.
iam sorry about this But i only managed to get this:
System_service_exception
**Stop**:0x0000003b.
What is this caused by? And please, can someone guide me how to find the log folder? I can't find this. Sorry i am not that good with Windows 7.
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Mar 2, 2012
I have had a couple BSOD in the past few months, both with the same error. I have searched but can't seem to find errors that match mine.
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Feb 7, 2012
I just recently built my new rig and i keep getting blue screens of death!I current have gotten "memory_management 0x00000001a 6 times" and "system_service_exception 0x000000003b once".
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Dec 5, 2011
I am writing this right now because after the last BSOD it said "Windows can not start" and I had to restore to when it was previously working. So up until that point this is what I did.Since working with computers almost my entire life I know most BSOD are due to either bad memory, drivers, or bios. I started there and updated my nvidea drivers but it happened again. I moved to the motherboard bios.I did find a newer one on there and using ASUS tool I flashed the BIOS. Same thing still happened. Next I ran memtestx86 for 8 hours and it returned no errors.At this point I just decided to look for newest drivers for everything. One thing that happened consistently was that my wireless USB adapter from Cisco had to be unplugged and plugged back in for it to work. I went there first, reinstalled the drivers but still the same thing. I thought maybe it was my hard drive. I downloaded Seagates Utility tool and ran all the tests and they all passed fine. I ran defrag just for good measure along with windows version of the mem test and that passed as well. I still continued to get the BSOD and I have to tell you I'm irritated and also stumped.
Next I moved onto software. I have been using AVG free for years but I know virus programs do some crazy stuff and I got rid of that. Turned on windows defender. I decided that since the wireless adapter didn't work after these crashes maybe lets just go to a direct wired connection. I disconnected the cisco wireless adapter and I'm just using a direct connect right to my router.These come at random times.. nothing I do can trigger it. It can stay on for days and not crash and then there are times it can be up for 10 min and crash.Some of you might notice that in the CPU-Z screenshots I had to take the screenshot with the error underneath. Every time I chose either of the two slots it crashed the program.I have not done anything internally besides add some neon to my computer which does not connect to the board at all.I have seen IRQL blue screen once so I even went as far to go into the power settings for windows and make sure the usb and everything never went into any kind of "standby" mode.
I believe this is still under warranty and I would like to go in with good information if I need to challenge and get new hardware if that's what it is.On a side note I have not touched the memory physically. I know some suggestions were to reseed the memory and chip but In my opinion something that has been working for months that never moves off my desk and is never basically touched besides the power button shouldn't mean something just came loose after 4 months of owning it.Again that's just my opinion. I have removed AVG, Ad-Aware, Some webcam motion detector software (which was a joke) and the only thing that was really installed was Skyrim.
1 x Case CoolerMaster HAF 932 Full Tower Gaming Case - Black 1 x Case Lighting Liquid Neon Thunder Pattern Light - Red 0 x iBUYPOWER Labs - Noise Reduction None 0 x iBUYPOWER Labs - Internal Expansion None 1 x Processor Intel� Core� i7-2600K Processor (4x 3.40GHz/8MB L3 Cache) 0 x iBUYPOWER PowerDrive None 1 x Processor Cooling Asetek 550LC Liquid CPU Cooling System (Intel) - ARC Dual Silent High Perfornamce Fan Upgrade (Push-Pull Airflow) 1 x Memory 8 GB [4 GB X2] DDR3-1600 Memory Module - Corsair or Major Brand 1 x Video Card NVIDIA GeForce GTX 580 - 1.5GB - Single Card 1 x Video Card Brand === High Performance === EVGA Brand Video Card Powered by NVIDIA 1 x Free Stuff [Free Game Voucher] - Dungeon Siege 3 - Free with Purchase of NVIDIA GeForce GTX 550 or above 1 x Free Stuff [Free Game Download] - Just Cause 2 - Free with Purchase of NVIDIA Video Card 1 x Motherboard [SLI] ASUS P8Z68-V -- 3x PCI-E 2.0 x16, On-Board Bluetooth, Lucid Virtu Technology 0 x Intel Smart Response Technology None 1 x Power Supply 1000 Watt -- CoolerMaster RSA00-AMBAJ3-US 1 x Primary Hard Drive 1 TB HARD DRIVE -- 32M Cache, 7200 RPM, 6.0Gb/s - Single Drive 0 x Data Hard Drive None 1 x Optical Drive [12X Blu-Ray] LG BLU-RAY Reader, DVD�R/�RW Burner Combo Drive - Black 0 x 2nd Optical Drive None 0 x Flash Media Reader / Writer None 1 x Meter Display NZXT Sentry LX Aluminum Fan Control, Clock, and Temperature Display 0 x USB Expansion None 1 x Sound Card 3D Premium Surround Sound Onboard 1 x Network Card Onboard LAN Network (Gb or 10/100) 1 x Operating System Microsoft Windows 7 Home Premium + Office Starter 2010 (Includes basic versions of Word and Excel) - 64-Bit 1 x Keyboard Thermaltake eSPORTS CHALLENGER PRO Gaming Keyboard 1 x Mouse Thermaltake eSPORTS BLACK Professional Gaming Mouse 1 x Monitor 27" LCD 1920x1080 -- Sceptre X270W-1080P 0 x 2nd Monitor None 0 x Speaker System None 1 x Headset Thermaltake SHOCK Spin Gaming Headset - w/ Ergonomic Shaped Velvet Ear Cushions, Neodymium Magnet Speakers, In-Line Volume Controller & Independent Microphone Box 1 x Video Camera Connectland 1.3MP USB Interface WebCam 1 x Advanced Build Options iBUYPOWER Specialized Advanced Packaging System - Protect your investment during transportation! 1 x Advanced Build Options Professional wiring for all cables inside the system tower - Achieve exceptional airflow in your chassis 1 x Advanced Build Options Professional wiring for all cables inside the system tower - Basic Pro Wiring 1 x Advanced Build Options Professional wiring for all cables inside the system tower - Advanced - Power Package (Individually Sleeved 24-pin ATX, 8-pin CPU, and SATA Drive Power Cabling) 1 x Advanced Build Options Professional wiring for all cables inside the system tower - Advanced - Video Package (Individually Sleeved 8-pin and 6-pin PCI-E VGA Power Cabling) 0 x Case Engraving Service None 1 x Warranty Standard Warranty Service - Standard 3-Year Limited Warranty + Lifetime Technical Support 1 x Rush Service Rush Service Fee (not shipping fee) - No Rush Service, Estimate Ship Out in 5~10 Business Days
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Dec 15, 2012
This started happening last night while i was playing Borderlands 2, it has happened at idle, playing just about any game in my library, during downloads and just browsing the web. I changed all of my accessible drivers, and it continued to happen, so i moved all of my personal files onto my external HDD. I re installed windows on my SSD (did not reformat) and reformatted my HDD. I re installed my drivers, re-enabled SLI and it ran fine for about an hour, just downloading WoW, and then happened again twice.
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Jul 3, 2012
I started getting BSOD two weeks ago. As far as I can remember the first time I had a BSOD was on the day I installed Max Payne 3 (I read somewhere that the some guy had also this problem when he installed max payne). There were two occasions that I got a BSOD upon starting Max Payne 3. But lately I'm getting BSOD when doing low-load stuffs like browsing with no other apps opened. I've already done memtest with 10 passes with no errors. I'm 24 hours prime95 stable. I just don't get it! I've manually set my timings for my ram. I'm not doing any overclock. Everything is on stock settings.
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Dec 2, 2011
I am brand new to this site so forgive me if I miss a step. I was wondering if someone who is good at debugging dump files could give me a second set of eyes on these 2 I will attach. One BSOD is DRIVER_POWER_STATE_FAILURE (ntoskrnl.exe) and the other is UNEXEPECTED_KERNAL_MODE_TRAP (ntoskrnl.exe).I have this problem across 15 identical laptops with fresh installs of Win 7 Pro 64Now my guess is this will boil down to a BIOS upgrade, but if there are driver conflicts within these dump files
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Feb 29, 2012
I am the developer of a driver for a network adapter device that does scatter-gather DMA. Driver is not newly developed, but has had some recent changes.My client has a puzzling BSOD on one x64 machine after about 18 hours of successful operation. My x64 Win 7 machine runs fine forever. Client's box crashes in seemingly random places that indicate mem corruption.Mem test on machine was clean. Minidump is attached. WinDbg stack doesn't trace back to my code - it just shows the calls to handle the exception. Any clues y'all can see?System info from WinDbg:Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64Product:WinNt, suite: TerminalServer SingleUserTSBuilt by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506One difference between client's x64 and mine: Theirs has a valid DMA MapRegisterBase pointer from a AllocateAdapterChannel call, where mine (and my x86 systems) always have a null DMA MapRegisterBase
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Jun 18, 2012
My computer has been stable for years, however recently I have been getting BSOD when doing any task. Windows will sometimes load to the desktop and I am able to watch video, run windows score, check email, etc before it will BSOD. Other times, it will BSOD before getting to the windows login screen.When I use safe mode, it logs in and stays there - no BSOD.I have tried removing all extra hardware in the machine, however this has had no affect. I have also tried one stick of RAM, then another, both BSOD.
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Mar 27, 2012
Windows 7, 64bit, volume license (though OEM on the machine is also windows 7 64bit)1 month old hardware (10 days since I added memory). 18 month old OS install (backed up and restored, and drivers updated to new hardware)(Note that the older BSODs in the zip file are from old hardware)
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Apr 26, 2012
I was having many random bluescreens on my old home build. I upgraded my Videocard to an Nvidia GTX 550 Ti thinking that it was videocard related. After fresh install I'm still getting BSODs.
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Jun 2, 2012
Over the past months I have encountered a BSOD roughly every month and I want to get rid of it. The BSOD happens at random (at least as far as I know), not with specific tasks.This morning I started looking for the error and found that turning verifier ON might help in identification. I did this and rebooted a couple of times, every time with the same BSOD occuring during the boot stating something about dne64x.sys
System specs:
Windows 7 Professional x64 full retail version
+/- 8 months old system, OS age is the same
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Jun 3, 2012
I never used it heavily at the start and assumed it was just a driver and that i'd figure it out later.Well; now is later and I can't figure it out.I've done a re-install of the OS (HP recovery)This system is about a year old and is an HP Pavilion dv6 laptop with AMD Phenom II N850 Triple Core @2.2 ghz 6 gig memory 64 bit Windows 7 Home Premium.
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Sep 10, 2012
Like I said it was fine for a good while but today the Sht hit the fan and BSOD after BSOD and only just stabled now
Problem signature:
Problem Event Name:BlueScreen
OS Version:6.1.7600.2.0.0.768.3
[Code].....
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Jan 13, 2013
I just bought all my parts, and I can't seem to get the computer stable. It is constantly BSOD or freezing and crashing during games. I've attached the SF diagnostic report for one of the dumps i guess.
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Apr 10, 2011
im having a strange error i got after modificating DEP and after that got BsoD's and the windows cant boot now.full story in that thread
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Jun 18, 2011
Two dell support technicians have said to go to factory settings butSpecs:64 bit windows 7 home premiumIntel core i3ATI Mobility Radeon HD 4330Service pack 1Any other info you want, just let me know. I'm so desperate for a solution that isn't a fresh re-load of windows.
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Jul 15, 2011
This is how to Fix Windows 7 BSOD.Restart the computer and keep pressing F8 until the "Advance Boot Options" menu comes up.Use up and down arrow buttons to navigate the menu, select "Safe Mode" and hit EnterThis time you won't see the computer blue screen error.When the welcome screen comes up select Administrator and enter administrator's password(if you have one).Click on the START button and navigate to the Accessories folder. There you will see a folder entitled "System Tools," navigate to that folder and click on System Restore.In the System Restore program, make sure "Restore my computer to an earlier time" is selected and click NEXT.Choose a date on the calendar that you want to restore your computer and click NEXT.The last page of the System Restore will pop up with your date that you have chosen and click NEXT. The system will reboot and the computer blue screen will be gone
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Dec 31, 2011
Windows 7 Home Premium, 64-bit, OEM, never reinstalledHP model #p6654y, approx. 1 year old, no major problems until nowI've attached the BSOD Dump and System File Collection, but Windows refuses to produce a System Health Report because I have to run in safe mode. If you have an alternative method, I'll be glad to try it, but normal mode seems to be producing crashes more and more quickly.
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Jun 23, 2011
I've had my computer for about a year and a half now and I still can't seem to solve why I keep having BSODs. I sent my computer back to the maker, Cyberpower, and they took a look at it, did some stuff (I don't know what), and sent it back to me. I thought it was fixed but then the BSODs came back and I just don't know what to do now. I've used a program called, Blue Screen View, to look and log the BSODs. I have put the BSODs in a .txt file with this forum.
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Sep 9, 2011
I recently wiped my hard drive and installed windows 7 home edition but I've been having alot of issues recently, if my computer boots up at all. Sometimes it just loops the sound of the fans starting up for as long as 20 minutes. Sometimes it just has graphics errors on the boot up screens.
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Jun 20, 2012
When I connect to a VPN, after a period of time I will get BSOD.
I have attached files as described.
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Jul 12, 2012
I had an BSOD when I stopped a call on skype then tried to make another call. If some could look at the file for me and tell me what it was.
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