Audio Crackling When Playing Video Files Via WMC And WMP

Feb 23, 2012

When using the WMC I have noticed crackling sounds when playing m2ts video files containing AVC and AC-3. I have noticed crackling sounds primarily on start up of the video file and sporadically during playback. At first I thought it might be a hw issue but now I'm not so sure. BTW the video playback appears to be okay...just a problem with the audio.

On the windows sw side I am fully up to date i.e. with Windows 7 HP x64.

On the hardware side I have updated by video and audio drivers to the latest...in fact all the drivers are upto date. The Machine is an Acer Aspire X1470 desktop model with 4 GB of ram. AMD Radeon HD 6410D Graphics (display adapter). AMD A4-3400 APU.

I have tried connecting the audio thru the on-board sound system. I've also tried using an external USB based sound I/F. Which one I use makes no difference...The crackling still comes thru.

Part of the reason I'm led to believe this is not strickly a hw issue is because I've tried playing these same files with XBMC and they play cleanly. So it would seem there is some kind of interaction issue hw and sw when using WMC on this computer. BTW I've tried using WMP (my preferred choice) but the audio and video degradation is markedly worse than WMC. I've included the Media info data for one of the files I've played below:

General
ID : 0 (0x0)
Complete name : \CHARLES-EPCUsersCharlesVideosHome LibraryMusic Concertino20100607 Concertino�2 What Child is This.m2ts

[C0de].....

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